Ditemukan 480 dokumen yang sesuai dengan query
Jones, Mark David, author
Based on years of extensive experience working with Disney and other leading Fortune 500 companies, Jones and Kober present the World Class Excellence Model, a groundbreaking new operational model that enables organizations to achieve sustainable results by creating a culture of excellence for internal customers (employees) while building brand with...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441064
eBooks Universitas Indonesia Library
Having the right people, with the right skills, in the right positions is paramount to sustaining an organizations growth and success. ASTDs Improving Succession Plans report explores the business case for succession planning and breaks down how companies are executing it, from who is involved and who ought to be...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441063
eBooks Universitas Indonesia Library
Haneberg, Lisa, author
Whether you're a middle manager or a human resources or training professional who can help them, this book shows how to become a "high-impact" middle manager who can make substantial quantitative and qualitative contributions to the organization without that frenzied hamster-on-a-wheel work style. This sister book to The High Impact...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441062
eBooks Universitas Indonesia Library
Clark, Ruth Colvin, author
Thanks to a growing body of research evidence, we've learned a great deal in the last 20 years about which methods really work when training people. Yet many trainers still use time-honored methods and assume they work -- despite recent evidence to the contrary.
Whether you're a classroom instructor, training manager,...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441061
eBooks Universitas Indonesia Library
Linda, author
In this issue, you will learn the definition of employee engagement and why it matters and then explore the various facets that make up an engaged workforce. You will also learn helpful strategies for developing and strengthening employee engagement that will lead toward full engagement...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441060
eBooks Universitas Indonesia Library
Eckel, Nathan, author
If you are one of many WLPs looking for a way to partner with your SMEs instead of competing against them, this Infoline will provide you with an awareness and strategy for the potential pitfalls and benefits involved. It will give you a roadmap toward collaboration that you can use...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441057
eBooks Universitas Indonesia Library
Oberstein, Sophie, author
Coaching is a hot buzzword in today?s hectic business world, and coaching skills are fast becoming essential for anyone who wants to help develop others in the workplace. If you are intrigued by the potential of coaching and want to learn more about promoting growth and learning on the job,...
Alexandria, Virginia: American Society for Training & Development, 2009
e20441055
eBooks Universitas Indonesia Library
Kamin, Maxine, author
Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441052
eBooks Universitas Indonesia Library
Lambert, Brian, author
Sales - it's an everyday event and part of every business transaction more than a million times a day. This book presents the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441050
eBooks Universitas Indonesia Library
Hartley, Darin, author
Facebook, LinkedIn, Twitter... You're familiar with social networking systems, but incorporating them into your communication efforts can be daunting. Which are right for your needs, and how should you use them?
Whether you're a consultant, communications professional, or corporate CEO, this book can help you leverage the power of social networking....
Alexandria, Virginia: American Society for Training & Development, 2010
e20441049
eBooks Universitas Indonesia Library
