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Ditemukan 21 dokumen yang sesuai dengan query
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Fournies, Ferdinand, author
New York: McGraw-Hill, 2003
658.81 FOU w
Buku Teks  Universitas Indonesia Library
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Ainun Rahma Dwi Putri, author
Karyawan lini depan menghadapi tuntutan tampilan ekspresi emosi spesifik yang telah ditentukan oleh perusahaan selama berinteraksi dengan pelanggan secara langsung. Emosi yang sebenarnya dirasakan tidak selalu sejalan dengan emosi yang harus ditampilkan sehingga karyawan perlu menerapkan strategi emotional labor yaitu surface acting maupun deep acting. Penggunaan strategi emotional labor dapat...
Depok: Fakultas Psikologi Universitas Indonesia, 2020
S-Pdf
UI - Skripsi (Membership)  Universitas Indonesia Library
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Farber, Barry J., author
Irvine, California: Entrepreneur Press, 2013
658.85 FAR s
Buku Teks  Universitas Indonesia Library
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"Now in an updated and expanded edition, The Sales Compensation Handbook provides the information and tools needed to design and implement top-notch sales compensation programs. This authoritative reference from experts at Towers Perrin provides guidance on all aspects of compensating salespeople, including cash and non-cash incentives * base salary, bonus,...
New York: [American Management Association, ], 1998
e20438327
eBooks  Universitas Indonesia Library
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Zoltners, Andris A., author
If you're like most sales leaders, your incentive program is a constant challenge, as you try to jumpstart sales, energize a geographically dispersed and autonomous workforce, and motivate salespeople to achieve ambitious revenue goals. And sometimes it seems like you just don't know what works; your products and markets are...
New York: [American Management Association, ], 2006
e20438253
eBooks  Universitas Indonesia Library
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Colletti, Jerome A., author
"With the explosion in Internet sales, organizations are frantically transforming their sales departments, adding new roles and redefining existing positions, to capture a share of this lucrative new market. This second edition of the landmark Compensating New Sales Roles explains: * How to identify and establish the sales roles an...
New York: [American Management Association, ], 2001
e20438016
eBooks  Universitas Indonesia Library
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Donnolo, Mark, author
The way a company designs its sales compensation program has a greater impact on behavior and results than any sales training, sales management method, or leadership message. Yet most senior executives fail to see the big picture, leading to fundamental misalignments between sales strategy and organizational goals. Featuring insightful interviews...
New York: [American Management Association, ], 2013
e20437518
eBooks  Universitas Indonesia Library
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Zaiss, Carl D., author
Jakarta: Gramedia Pustaka Utama, 1997
658.85 ZAI m
Buku Teks  Universitas Indonesia Library
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Hanan, Mack, author
"For more than two decades, Consultative Selling? has enabled sales professionals around the world to achieve unprecedented success by helping their clients make more profitable business decisions. The Seventh Edition gives you the tools to continue bringing superior results to 21st Century organizations?and take your own career to a new...
New York: [American Management Association, ], 2004
e20438598
eBooks  Universitas Indonesia Library
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