Ditemukan 193 dokumen yang sesuai dengan query
Larson, Allan, author
Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture. Author Alan Larson, a...
New York: [American Management Association, ], 2003
e20438049
eBooks Universitas Indonesia Library
Indra Feriadi, author
Studi ini bertujuan untuk mengidentifikasi implementasi dari proses dan alat dari proyek perbaikan mutu. Menyediakan fase-fase beserta kegiatannya untuk menjalankan sebuah proyek perbaikan mutu. Studi ini juga menyajikan jenis-jenisalat dan teknik yang digunakan untuk mencapai tujuan dalam setiap tahapan proyek.
Studi ini mencatat bahwa berbagai jenis pendekatan manajemen mutu memiliki kesamaan...
Depok: Fakultas Teknik Universitas Indonesia, 2011
T28966
UI - Tesis (Open) Universitas Indonesia Library
McLaughlin, Curtis P., author
Sudbury, Mass: Jones & Bartlett Learning, 2012
362.106 8 MCL i
Buku Teks Universitas Indonesia Library
Niven, Paul R., author
New Jersey: John Wiley & Sons Inc, 2008
352.357 NIV b
Buku Teks Universitas Indonesia Library
Niven, Paul R., author
New Jersey: John Wiley & Sons, 2003
352.357 NIV b
Buku Teks Universitas Indonesia Library
Michelli, Joseph A.
The Ritz-Carlton experience -- Principle 1 : define and refine. Set the foundation : communicating core identity and culture ; Be relevant -- Principle 2 : empower through trust. Select--don’t hire ; It’s a matter of trust -- Principle 3 : it’s not about you. Build a business focused on...
New York: McGraw-Hill, 2008
658.409 2 MIC n
Buku Teks Universitas Indonesia Library
Laughlin, Sara, author
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes. By developing a customer-focused system outlining library processes and networks, administrators and managers can quickly determine areas for improvement that directly apply to the library?s...
Chicago: American Library association, 2008
e20435760
eBooks Universitas Indonesia Library
Sollecito, William A., author
Burlington, MA: Jones & Bartlett Learning, 2013
362.106 8 SOL m
Buku Teks Universitas Indonesia Library
Graban, Mark, author
The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second...
Boca Raton: CRC Press, 2012
362.11 GRA l
Buku Teks Universitas Indonesia Library
Sudbury, Mass.: Jones and Bartlett Publishers, 2010
362.106 8 AME m
Buku Teks Universitas Indonesia Library
