Ditemukan 68 dokumen yang sesuai dengan query
Sant, Tom, author
Language is the medium of business. To be successful, we need to communicate effectively in writing. That's true whether we are providing instructions to our colleagues, communicating with our customers, or advising our direct reports. We must be able to deliver clear, accurate messages that inform, persuade and motivate. Unfortunately,...
New York: American Management Association, 2008
e20448552
eBooks Universitas Indonesia Library
Carr, Houston H., author
Boston : McGraw-Hill, 2003
384.068 CAR m
Buku Teks Universitas Indonesia Library
Leritz, Len, author
Finally?a negotiation framework that encourages a positive outcome for both parties. This book takes the "win/win" concept a step further to make negotiating a more gratifying experience?even if you don?t get exactly what you want. Interpersonal Negotiations: Breaking Down the Barriers builds on mutual understanding and respect for each other's...
New York: [American Management Association;, ], 1994
e20440467
eBooks Universitas Indonesia Library
Levinson, Nan, author
An opportunity to update writing skills and excel in today?s e-writing environment. Packed with practical advice attuned to current business writing and presentation challenges, this book features special strategies to speed online research and guidelines for creating safe and savvy e-mail. Through interactive, self-directed exercises, you?ll acquire the techniques that...
New York: [American Management Association;, ], 2000
e20440462
eBooks Universitas Indonesia Library
Chan, Janis Fisher, author
Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message?whether written, or spoken, in person or via e-mail?with respect...
New York: [American Management Association;, ], 2002
e20436758
eBooks Universitas Indonesia Library
Bingham, Tony, author
Offers a powerful set of methods, tools, and strategies that will help you effectively present a convincing business case for learning.
Written by two leading authorities on learning and presentations, Presenting Learning reveals how to communicate with C-level decision makers in a language these executives understand and respect. An easily applicable...
Alexandria, Virginia: American Society for Training & Development, 2007
e20441278
eBooks Universitas Indonesia Library
Axelrod, Alan, author
Classical rhetoric is the most powerful system of persuasion, perfected by the likes of Aristotle, Plato, and Socrates. While the discipline may not sound sexy, its timeless principles really work. Pure persuasion at its best, rhetoric has been long forgotten -- ignored in favor of manipulative tricks masquerading as influence....
New York: American Management Association, 2007
e20441582
eBooks Universitas Indonesia Library
Flynn, Nancy, author
From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no wonder that an astonishing 80,000 new web logs -- -- or...
New York: American Management Association, 2006
e20441591
eBooks Universitas Indonesia Library
Pugh, David G., author
"Powerful proposals" gives businesses proven strategies for creating customer-centered documents that outshine the competition every time. "Powerful Proposals" goes beyond "This is what we do" documents and takes the reader step by step through designing sales-focused, individual proposals that highlight the firm's tangible benefits to the client. this book contains...
New York: American Management Association;, 2005
e20441712
eBooks Universitas Indonesia Library
Lewis, Lynn S., author
The thought of giving a presentation often ranks at the top of the list of what people fear the most. This book provides readers with a 10-step process for developing and delivering an effective presentation based on real-world experience as well as observations of presentations....
Alexandria, Virginia: American Management Association, 2008
e20441826
eBooks Universitas Indonesia Library
