Ditemukan 12 dokumen yang sesuai dengan query
Woodward, Jeannette, author
How can libraries make a difference in their communities when customers choose to hang out in the spacious, well-stocked new bookstore instead? With the goal of helping libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega...
Chicago: [American Library association, ], 2005
e20440173
eBooks Universitas Indonesia Library
Kern, M. Kathleen, author
When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reproduced in appendix A,...
Chicago: [American Management Association, ], 2009
e20437714
eBooks Universitas Indonesia Library
Intner, Sheila S., author
In "Fundamentals of Managing Library Technical Services", seasoned expert Sheila Intner makes sense out of the chaos as she examines the roles and responsibilities of the technical services manager. The processes for acquiring, cataloging, and preserving resources have undergone dramatic changes in the last decade, and library technical services departments...
Chicago: [American Management Association, ], 2008
e20437561
eBooks Universitas Indonesia Library
Burrows, Toby, author
New York : The Howorth, 1989
027.7 BUR b
Buku Teks Universitas Indonesia Library
Woodward, Jeannette, author
How can libraries make a difference in their communities when customers choose to hang out in the spacious, well-stocked new bookstore instead? With the goal of helping libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega...
Chicago: American Library Association, 2005
e20436050
eBooks Universitas Indonesia Library
Keeler, Hali R., 1952-, author
Trained library support staff is critical in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora...
Lanham, Maryland: Rowman & Littlefield, 2016
020.9 KEE f
Buku Teks Universitas Indonesia Library
This volume of Advances in Library Administration and Organization takes as its underpinning theme the whole subject of innovation in Library and Information Services. It considers the various types of innovation through case studies and exemplars both from within the LIS sector and other cognate industries and environments. It will...
United Kingdom: Emerald, 2017
e20469283
eBooks Universitas Indonesia Library
Jurewicz, Lynn, author
Ever-expanding technologies are raising the bar, as customers increasingly expect fast, sophisticated solutions and results in their interactions with the library. Drawing on their system of improved customer service available through technology, the authors show how automating traditional library services can decrease staff workloads while improving speed and access for...
Chicago: [American Library association, American Library association], 2003
e20436189
eBooks Universitas Indonesia Library
Laughlin, Sara, author
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes. By developing a customer-focused system outlining library processes and networks, administrators and managers can quickly determine areas for improvement that directly apply to the library?s...
Chicago: American Library association, 2008
e20435760
eBooks Universitas Indonesia Library
Okta Reni Azrina RA, author
Tesis ini membahas budaya organisasi yang direpresentasikan oleh pustakawan dan staf perpustakaan layanan referensi di perpustakaan Kenanga. Penelitian ini menggunakan pendekatan penelitian kualitatif dengan metode etnografi. Dalam penelitian ini pengumpulan data dengan pengamatan langsung dan wawancara di ruang layanan referensi perpustakaan Kenanga. Hasil penelitian mengungkapkan bahwa representasi budaya organisasi yang...
Depok: Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2019
T52970
UI - Tesis (Membership) Universitas Indonesia Library
