See Allo

Anderson, Kristin, author

Great customer service on the telephone

American Management Association, 1992

eBooks

Evenson, Renee, 1951-, author

Award-winning customer service : 101 ways guarantee great performance

Society for Industrial and Applied Mathematics, 2007

eBooks

Evenson, Ren`ee, author

Customer service training IOI: quick and easy techniques that get great results

Amacom, 2005

Buku Teks

Rony Sahat N., author

Praktek pelayanan pelanggan pada perusahaan berbasis customer relationship management (CRM) untuk peningkatan citra perusahaan (studi pada divisi customer care PT Cyberindo Aditama) = Customer service practical within company base on customer relationship management (CRM) to developing image company (study on division of customer care PT. Cyberindo Aditama)

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005

UI - Tesis (Membership)

Fisher, Patricia H., author

Blueprint for your library marketing plan: a guide to help you survive and thrive

[American Library association, American Library association], 2006

eBooks

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