Belgard, William P., author
[American Management Association;, ], 2004
eBooks
Kotter, John P., 1947-, author
Harvard Business School, 1996
Buku Teks
Niken Fabiola, aauthor
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
UI - Tesis (Membership)
Jones, Mark David, author
American Society for Training & Development, 2010
eBooks
Kotler, John P.
Gramedia Pustaka Utama, 1997
Buku Teks