Ferryal Abadi, author
Pengaruh customer club terhadap retention studi kasus Propan Member Card
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2004
 UI - Tesis (Membership)
Luki Ariwidiyanto, author
Pengaruh brand komunity terhadap customer lolyalty (studi kasus pada Honda Automotive Club Indonesia)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2011
 UI - Skripsi (Open)
Radityo Kusumo Santoso, author
Pengaruh media sosial terhadap Customer Retention: studi kasus pada J.Co = The influence of social media against customer retention: study case on J.Co
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Open)
Eric Fazar Irawan, author
Pengaruh orientasi pemasaran relasional terhadap loyalitas pelanggan dengan demografi sebagai variabel moderasi : studi kasus pelanggan CV. XYZ = Impact of relationship marketing orientation on customer loyalty with demographic as moderation variable : case study customer's of CV. XYZ / Eric Fazar Irawan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
Nadhifa Rizqy Audeta, author
Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
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