See Allo

Budi Setiawan, author

Customer satisfaction index model on three level of socioeconomic status in bogor case study: customer satisfaction on branded cooking Ooil product

Management Research Center (MRC) Department of Management, Faculty of Economics, University of Indonesia and Philip Kotler Center, 2014

Artikel Jurnal

Kalalo, Nicholas Patra , author

Customer satisfaction analysis using customer information satisfaction (CIS) method : A case study of panorama tours website = Customer satisfaction analysis using customer information satisfaction (CIS) method : a case study of panorama tours website

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2010

UI - Tesis (Open)

Rangkuti, Freddy, author

Measuring customer satisfaction

Gramedia, 2002

Buku Teks

Sofjan Assauri, author

Customer service yang baik landasan pencapaian customer satisfaction

2003

Artikel Jurnal

Achmad Sofyandi, author

Usulan dan analisis kepuasan pelanggan pada tiga bidang usaha profit badan pengelola gedung Manggala Wanabakti = Proposal and analysis for customer satisfaction on three profit business units Manggala Wanabakti Building Management

Fakultas Teknik Universitas Indonesia, 2004

UI - Skripsi (Membership)

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