Fournies, Ferdinand, author
Why customers don't do what you want them to do: 24 solutions to overcoming common selling problems
McGraw-Hill, 2003
 Buku Teks
Jobber, David, author
Selling and sales management
Prentice-Hall, 2000
 Buku Teks
Sant, Tom, author
The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success
American Management Association, 2006
 eBooks
Lambert, Brian W., author
World-class selling: new sales competencies
American Society for Training & Development, 2009
 eBooks
Eades, Keith M., author
Proses penjualan revolusioner yang mengubah cara anda menjual: The new solution selling: the revolutionary sales process that is changing the way people sell
Andi, 2005
 Buku Teks
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