Norma Yuli Jayanti
Kualitas pelayanan KRL Commuter line rute Jakarta-Bogor berdasarkan persepsi Mahasiwa Universitas Indonesia = Service quality of KRL Commuter line route Jakarta-Bogor based on perception of Students of the University of Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi Membership
Mia Indria Pramesti
Kualitas pelayanan jasa kereta api Commuter Line Jabodetabek = Service quality of Jabodetabek Commuter Line train
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Membership
Ananda Rafi
Analisis pengaruh servicescape dan kualitas pelayanan terhadap share of wallet konsumen: Studi kasus pada jasa kereta rel listrik Commuter Line = Analysis on the effects of servicescape conditions and service quality towards consumer's share of wallet: A case study on Commuter Line railway service / Ananda Rafi
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
Lita Maiciptaani
Strategi peningkatan kualitas pelayanan kereta commuter line jabodetabek menggunakan integrasi metode servqual dan model kano ke dalam house of quality = Strategy of service quality improvement for commuter line jabodetabek train using integration methods of servqual and kano model into house of quality
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi Membership
Kemal Azizi
Penyelenggaraan Pelayanan Publik Di Bidang Transportasi Di Indonesia: Studi Terhadap Penerapan Tarif Kereta Rel Listrik (KRL) Commuter Line oleh PT Kereta Commuter Indonesia (KCI) Sebagai Bentuk Pelaksanaan Public Service Obligation (PSO) = Organizing Public Services in the Transportation Sector in Indonesia: A Study of the Implementation of KRL Commuter Line Tariffs by PT Kereta Commuter Indonesia (KCI) as a Form of Public Service Obligation (PSO)
Fakultas Hukum Universitas Indonesia, 2023
 UI - Skripsi Membership