Gultom, H P Likel Wandy
Tipologi Konsumen Berdasarkan Penilaian Terhadap e-Service Quality dan e-Satisfaction (Kasus pada Situs E-Commerce) = A Consumer Typology Based On E-Service Quality and E-Satisfaction on (Case E-Commerce)
Fakultas Ekonomi Universitas Indonesia, 2015
 UI - Skripsi Membership
Simatupang, Astrid
Pengaruh search attribute terhadap intention to review pada shopeemall dimediasi oleh e-satisfaction, commitment, dan e-trust
2019
 UI - Skripsi Membership
Fitri Lia Muslimawati
Pengaruh e-service quality terhadap e-satisfaction dan e-loyalty konsumen produk fashion online e-commerce Shopee di Jakarta = The effect of -service quality towards e-satisfaction and e-loyalty product fashion online consumer e-commerce Shopee in Jakarta
2018
 UI - Skripsi Membership
Sitompul, Lasmaria Isabella
Analisis pengaruh evaluasi emosional dan rasional terhadap repurchase intention dengan shopping habit sebagai faktor moderasi pada e-commerce Shopee Indonesia = The effects of emotional and rational evaluation toward repurchase intention with shopping habit as a moderating factor in e-commerce Shopee Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership
Andre Fajar Insani
Pengaruh penerimaan teknologi, faktor sosial, kepuasan, kualitas informasi dan layanan terhadap repurchase intention dari produk digital pada aplikasi e-commerce di Indonesia = Effect of technology acceptance social factor satisfaction information quality and services towards repurchase intention of digital products on e commerce application in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership