Ditemukan 141 dokumen yang sesuai dengan query
Hickman, E. Stewart, author
How do you design and implement retention programs that will keep your organizations best employees from walking out the door? This Infoline answers this question by providing the tools and advice to build an organization with a culture of retention. Finally, the issue offers a proactive nine-step strategy, including a...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435434
eBooks Universitas Indonesia Library
Conway, Mal, author
Businesses understand the importance of keeping their customers satisfied, but measuring loyalty is difficult. This Infoline gives you a generic model for measuring customer satisfaction and loyalty. The five-step model shows you how to adopt a customers value perspective and define your customers requirements and other key value metrics...
Alexandria, VA: [;American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435437
eBooks Universitas Indonesia Library
Novak, Clare, author
Do you need a tool to help you gauge the effectiveness of HPI interventions in your organization? This issue shows you how to take concepts of the balanced scorecard and apply them to performance. A 12-step process is provided that clearly helps you build a case for management while a...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435440
eBooks Universitas Indonesia Library
Tanquist, Stu, author
Implementing Web-based training in your organization for the first time can be a daunting challenge. This issue offers a five-step overview of how to implement Web-based training and points out common problems that plague first-time implementation projects. You will find sections on building a business case for WBT, gaining sponsorship,...
Alexandria, VA: American Society for Training & Development Press, 2000
e20435441
eBooks Universitas Indonesia Library
Kaye, Beverly, 1943-, author
Mentoring can solve a whole host of organizational ills from employee turnover to generalized employee dissatisfaction. This Infoline describes three mentoring approaches that you can use to install this powerful performance tool in your organization. You will get detailed descriptions of one-on-one mentoring, group mentoring, and virtual mentoring, along with...
Alexandria, VA: [American Society for Training & Development Press;American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435443
eBooks Universitas Indonesia Library
Chapnick, Samantha, author
A needs assessment must address the high-level goals of the organization, point to the right intervention that meets the needs of all stakeholders, and set up a path for the new intervention. This issue offers a step-by-step guide for an expanded needs assessment process that will serve the organizations goals...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435444
eBooks Universitas Indonesia Library
Cheney, Scott, author
Know what benchmarking is and the benefits, types, and processes of benchmarking. Understand how benchmarking training differs from benchmarking other functions...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
e20435450
eBooks Universitas Indonesia Library
Thach, Elizabeth C., author
Distance learning is well established as a learning methodology, but how do you effectively implement its use in your organization? This Infoline provides a solid basis for implementing distance learning by offering not only a clear explanation of its benefits and uses, but also a solid plan for implementing distance...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
e20435455
eBooks Universitas Indonesia Library
Elengolds, Linda J., author
Subject mater experts (SMEs) know their subject area, but often need a lesson on how to train. Help SMEs understand adult learning theories and how to design effective training...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
e20435464
eBooks Universitas Indonesia Library
Vrooman, Rona J., author
Building effective, high-performance teams that solve problems and make decisions is an essential strategy for most organizations. This issue will show you how to improve small-group problem solving and decision making dramatically. You will find practical methods of motivating, energizing and focusing teams as well as tips on clarifying problems,...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2000
e20435472
eBooks Universitas Indonesia Library
