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"Tujuan dari penelitian ini adalah untuk mengivestigasi jenis hubungan antara cause-related marketing, corporate image, consumers? attitude dan brand attractiveness yang kemudian akan mempengaruhi intensi pembelian konsumen pada kasus perusahaan sosial yang dipilih oleh peneliti. Metode analisis structural equation modelling (SEM) akan digunakan untuk menguji hipotesis. Data akan dikumpulkan dari 150 responden di lingkup geografis Jabodetabek. Implikasi utama CRM pada temuan yang akan didapatkan dalam penelitian ini adalah diperuntukkan bagi manajer pemasaran.Penemuan ini juga akan memberikan saran beberapa langkah-langkah yang dapat diambil untuk pertimbangan perusahaan dalam rangka meningkatkan corporate image, consumers attitude, dan brand attractiveness karena ketiga variabel tersebut diduga dapat mempengaruhi dampak CRM pada intensi pembelian konsumen. Selain itu, penelitian ini diharapkan dapat berkontribusi untuk menutup gap dari penelitian empiris di bidang ini, terutama karena adanya sikap pelanggan yang beragam di negara-negara berkembang seperti Indonesia. Penelitian semacam ini masih cukup jarang dan diharapkan akan menambah khazanah pengetahuan mengenai marketing dalam perusahaan berbasis sosial yang kini tengah menjadi trending topic diberbagai belahan dunia.

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This research has aimed to investigate relations among cause-related marketing, corporate image, consumers? attitude and brand attractiveness which then affected consumer intention purchasing on social enterprise that has been chosen by the researcher. Structural equation modelling method analysis was used to examine the hypotheses. The data were collected from 150 respondents living in Jakarta and nearby cities. The main implication of cause-related marketing gathered from these research has been aimed at respective marketing manager.These researches were also resulted in suggestions and steps for consideration to a corporate for increasing the corporate image, consumer?s attitude and brand attractiveness due to these three variables could be affecting consumer purchasing intention. Besides, these researches could give a good contribution to fill in gap from empirical researches, because of various of consumer's attitudes in developed countries like Indonesia. Rarely such researches have been conducted and this research is expected to add to the wealth of knowledge about the marketing in social enterprises which at the present day is becoming such a trending topic in many parts of the globe."

"Meningkatnya kolaborasi antara perusahaan dan organisasi amal telah menjadi tren global di mana istilah Cause-Related Marketing (CRM) digunakan untuk menjelaskan fenomena ini. Karena strategi ini menjadi tren di seluruh dunia, pemasar perlu memahami apakah peranbudaya (misalnya self-construal) pada perilaku pembelian dan perspektif kegiatan CRM mereka akan berbeda di seluruh pasar. Untuk menjawab masalah ini, studi ini menyelidiki efek dari self-construals pada niat mereka untuk membeli produk CRM dan sikap merek terhadap CRM dengan mengoperasionalkan self-construals menggunakan data lintas negara. Selain itu, peran emosi (misalnya empati) diperhitungkan dalam menengahi hubungan ini. Dengan melakukan survey dengan partisipan dari Indonesia (saling bergantung) dan Belanda (independen), penelitian ini mengungkapkan dukungan dari literatur sebelumnya bahwa self-construals yang saling bergantung (Interdependent Self-construal) memiliki niat yang lebih tinggi untuk membeli produk CRM dari pada self-construals independen dan hubungan diberikan melalui peran mediasi empati. Meskipun self-construals tidak berbeda secara signifikan pada sikap mereka terhadap merek yang mempraktikan CRM, empati ditemukan menjadi faktor yang menengahi interpretasi diri yang saling bergantung untuk memiliki sikap yang lebih menguntungkan terhadap merek yang mempraktikkan CRM dari pada interpretasi diri independen. Praktis, pemasar disarankan untuk fokus pada penerapan strategi CRM di negara di mana strategi CRM dipandang lebih menguntungkan dan menguntungkan.

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The rise of collaboration between companies and charitable organizations has become a global trend where the term Cause-Related Marketing (CRM) is used to explain this phenomenon. As this strategy becomes a worldwide trend, the marketers need to understand whether the role of culture (e.g. self-construal) on their buying behavior and perspectives of CRM activities will differ across markets. To answer the problem, the current study investigates the effect of self-construals on their intention to purchase CRM products and brand attitudes towards CRM by operationalizing the self-construals using cross-country data. Besides, the role of emotion (e.g. empathy) was taken into account in mediating these relationships. By conducting surveys with Indonesian (interdependent) and the Netherlands (independent) participants, the present study reveals support from previous literature that the interdependent self-construals have higher intention to purchase CRM products than the independent self-construals and the relationship is exerted through the mediating role of empathy. Although self-construals do not differ significantly on their attitudes towards brand practicing CRM, empathy was found to be the factor mediating the interdependent self-construals to have more favorable attitudes towards brand practicing CRM than the independent self-construals. Practically, marketers are recommended to focus on implementing the CRM strategy in a country where the CRM strategy is viewed as more favorable and profitable."

"Cause-related marketing (CRM) disebut sebagai strategi taktis dalam upaya menarik konsumen dan menghasilkan keuntungan yang prosesnya melibatkan berbagai faktor keputusan pembelian konsumen. Penelitian ini bertujuan untuk melihat apakah terdapat pengaruh dari variabel utama moral identity centrality, serta variabel lainnya yaitu brand social responsibility image, brand emotional attachment, dan brand experience dalam memengaruhi intensi membeli. Metode yang digunakan pada penelitian adalah scenario-based survey dengan skenario CRM yang melekat pada 2 brand kosmetik (Wardah dan The Body Shop) dengan scenario pairing yaitu misi (cause) lingkungan dan pendidikan. Dengan jumlah sampel 431 responden dan dengan metode regresi berganda, ditemukan bahwa moral identity centrality, brand emotional attachment, dan brand experience memiliki pengaruh secara langsung terhadap intensi membeli, namun interaksi moderasi dari ketiga variabel tersebut tidak signifikan dalam memengaruhi hubungan moral identity centrality terhadap intensi membeli. Moral identity centrality signifikan memengaruhi intensi membeli hanya untuk CRM brand The Body Shop, yang memang memiliki brand persona yang konsisten untuk ide-ide pelestarian alam dan pendidikan.

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Cause-related marketing (CRM) is referred to as a tactical strategy in an effort to attract consumers and generate profits, the process of which involves various factors in consumer purchasing decisions. This study aims to see whether there is an influence from the main variable of moral identity centrality, as well as other variables, namely brand social responsibility image, brand emotional attachment, and brand experience in influencing purchase intention. The method used in this research is a scenario-based survey with a CRM scenario attached to 2 cosmetic brands (Wardah and The Body Shop) with a pairing scenario involving environmental and educational causes. With a sample size of 431 respondents and using the multiple regression method, it was found that moral identity centrality, brand emotional attachment, and brand experience have a direct influence on purchase intention, but the moderation interaction of these three variables is not significant in influencing the relationship between moral identity centrality and purchase intention. Moral identity centrality has a significant influence on purchase intentions only for the CRM of The Body Shop, which has a consistent brand persona for concern towards nature preservation and education."

"Indonesia memiliki jumlah masyarakat muslim yang besar dan perilaku donasi yang tinggi, hal ini menjadi potensi untuk menerapkan cause-related marketing (CRM) sebagai strategi marketing. Penelitian ini bertujuan untuk mengetahui faktor apa saja yang dapat memengaruhi intensi pembelian produk kosmetik halal dengan CRM pada konsumen muslim di Indonesia. Data yang didapatkan pada penelitian ini sebanyak 780 data dari responden wanita muslim. Penelitian ini dilakukan dengan memberikan dua jenis ilustrasi produk kosmetik dengan CRM yang mana setiap responden akan mendapatkan satu ilustrasi yang sesuai dengan kelas kosmetik yang biasa digunakan. Pengolahan data menggunakan SEM-PLS yang menunjukan hasil bahwa altruisme, materialisme, religiositas, dan moderasi rasa bersalah (guilt) memengaruhi intensi pembelian kosmetik halal dengan CRM. Diharapkan penelitian ini dapat mengindikasikan potensi strategi pemasaran CRM untuk segmen konsumen muslim.

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Indonesia has a large number of Muslim population and relatively high donation behavior which means it has the potential to implement cause-related marketing (CRM) as a marketing strategy. This study aims to determine what factors can influence the intention to purchase halal cosmetic products with CRM for Muslim consumers in Indonesia. Data obtained in this study were 780 data from Muslim female respondents. This research was conducted by providing two types of cosmetic product illustrations with CRM where each respondent would get one illustration that was in accordance with the usual cosmetic class used. Data was processed using PLS-SEM which shows the results that altruism, materialism, religiosity, and moderation effect of consumer guilt have significant effect on the intention to purchase halal cosmetics with CRM. It is hoped that this research can indicate the potential of CRM marketing strategies for the Muslim consumer segment."

"Konsumsi alkohol berlebihan telah menjadi masalah besar di masyarakat. Meskipun demikian, perusahaan alkohol berusaha mencari solusi untuk mengurangi konsumsi alkohol konsumen tanpa berdampak pada penjualan mereka. Cause-related marketing dapat dilihat sebagai sebuah solusi, meskipun dampak dari cause-related marketing sering kali diabaikan atau hanya disinggung secara singkat. Penelitian ini bertujuan untuk mengetahui pengaruh cause-related marketing dalam hubungan jenis bir (alkohol vs bebas alkohol) terhadap sikap konsumen terhadap alkohol dengan peran moderasi keyakinan agama. Studi ini menggunakan eksperimen online antar subjek menggunakan Qualtrics yang menargetkan beberapa negara berdasarkan dimensi indulgensi Hofstede. Temuan utamanya adalah bahwa dampak moderat dari pemasaran yang berhubungan dengan tujuan sosial dan keyakinan agama tidak mempunyai pengaruh terhadap sikap konsumen terhadap alkohol. Namun, tingkat kesenangan memang mempengaruhi sikap konsumen terhadap alkohol secara positif. Dengan keterbatasan ukuran sampel dan kondisi eksperimen yang belum lengkap, penelitian ini menjadi landasan bagi penelitian lebih lanjut untuk mendalami lebih dalam strategi demarketing di industri alkohol.

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Excessive alcohol consumption has been a major problem in society. Despite these, alcohol companies are trying to find a solution on ways to reduce consumers' alcoholic consumption without impacting their sales. Cause-related marketing can be seen as a solution, although the effect of cause-related marketing is often overlooked or only touched upon briefly. This study aims to find out the effect of cause-related marketing in the relationship between beer type (alcohol vs alcohol-free) on consumers' attitudes toward alcohol with the moderating role of religious belief. The study employed a between-subject online experiment using Qualtrics targeting multiple countries according to the Hofstede indulgence dimension. The main findings are that the moderating impact of cause-related marketing and religious belief has no influence on consumers’ attitudes toward alcohol. However, indulgence levels do influence consumers' attitudes toward alcohol positively. With the limitation of sample size and incomplete experimental conditions, this study serves as a foundation for further research to dive deeper in demarketing strategy in the alcohol industry."

"Penelitian ini membahas pengaruh dari Social Media Marketing Activities oleh suatu merek fesyen muslim (Duha Muslimwear) terhadap Attitude towards the Brand, Brand Experiences, dan Purchase Intention pada konsumen muslim. Peneliti melakukan pengambilan sampel data menggunakan self-administered questionnaire dan mendapatkan 504 responden. Ditemukan bahwa Social Media Marketing Activities oleh merek fesyen muslim mempunyai pengaruh positif terhadap sikap konsumen terhadap merek dan Brand Experience. Brand Experience juga mampu mempengaruhi Attitude towards the Brand. Sementara itu, Purchase Intention dipengaruhi positif oleh Attitude towards the Brand. Attitude towards the Brand mempunyai peran sebagai mediasi penuh terhadap pengaruh Social Media Marketing Activities dan Brand Experience terhadap Purchase Intention. Penelitian ini juga menemukan bahwa pengaruh Social Media Marketing Activities terhadap Brand Experiences lebih kuat pada grup umur muda dibandingkan dengan grup umur yang lebih tua. Pengaruh Social Media Marketing Activities terhadap Brand Experiences juga dapat menguat dengan adanya Customer Engagement dan Religiosity. Penelitian ini juga menemukan bahwa Religiositas tidak menguatkan pengaruh Social Media Marketing Activities terhadap attitude seseorang terhadap merek dan purchase intention secara signifikan. Hasil penelitian ini dapat digunakan sebagai referensi pelaku industri fesyen muslim atau modest fashion untuk memaksimalkan pengaruh pemasaran media sosial serta keefektifan pesannya.

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This study discusses the influence of Social Media Marketing Activities by a Muslim fashion brand (Duha Muslimwear) on Attitude towards the Brand, Brand Experiences, and Purchase Intentions of Muslim consumers. Researcher took data samples using self-administered questionnaire and got 504 respondents. This study found that Social Media Marketing Activities positively influence consumer’s Attitudes towards the Brand and Brand Experience. Brand Experience also positively influence Attitude towards the Brand. Meanwhile, Attitude towards the Brand positively influence Purchase Intention. Attitude towards the Brand has a full mediation role on the influence of Social Media Marketing Activities and Brand Experience on Purchase Intention. This study also found that the influence of Social Media Marketing Activities on Brand Experiences was stronger in the younger age group than in the older age group. The influence of Social Media Marketing Activities on Brand Experiences can be strengthened by Customer Engagement and Religiosity. This study also found that religiosity did not significantly strengthen the influence of Social Media Marketing Activities on Attitude towards the Brand and Purchase Intention. The results of this study can be used as reference for Muslim fashion industry doers to maximize the influence of social media marketing and the effectiveness of the message."

"Pandemi COVID-19 sudah berlangsung selama dua tahun. Melihat dampak yang dirasakan oleh masyarakat, banyak perusahaan berkontribusi memberikan bantuan selama pandemi ini melalui berbagai bentuk tanggung jawab sosial, salah satunya yaitu melalui aktivitas Cause-Related Marketing, terkhusus COVID-19 cause-related campaign. Oleh karena itu, penelitian ini dilakukan dengan tujuan untuk menganalisis bagaimana attitude towards COVID-19 cause-related campaign yang dipengaruhi oleh identification with the cause, donation size, emotional arousal, subjective norm memediasi dan mempengaruhi purchase intention dari masyarakat milenial muslim Indonesia. Selain itu, melihat besarnya jumlah penduduk muslim di Indonesia, studi ini juga menganalisis efek moderasi dari religiusitas Islam dalam hubungan antara attitude towards COVID-19 cause-related campaign dengan intensi pembelian konsumen dan brand attitude. Metode analisis yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) untuk mengetahui hubungan antar variabel laten, efek mediasi, dan moderasi dengan menggunakan aplikasi LISREL 8.8. Berdasarkan data dari 341 responden milenial muslim, diketahui bahwa attitude towards COVID-19 cause-related campaign memiliki efek signifikan pada intensi pembelian konsumen. Selain itu, hasil penelitian membuktikan adanya efek mediasi dari attitude towards COVID-19 cause-related campaign pada hubungan antara identification with the cause, emotional arousal, dan subjective norm dengan intensi pembelian konsumen. Kemudian, hasil penelitian juga mengkonfirmasi adanya efek moderasi dari variabel religiusitas Islam pada hubungan antara attitude towards COVID-19 cause-related campaign dengan brand attitude.

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The COVID-19 pandemic has been around for two years at this point. Seeing the impact felt by the community, many companies had contributed to provide assistance during this pandemic through various means of social responsibility, one of which is through Cause-Related Marketing activities, in particular the COVID-19 cause-related campaign. Therefore, this study was conducted with the aim of analyzing how attitude towards COVID-19 cause-related campaigns which are influenced by identification with the cause, donation size, emotional arousal, subjective norm mediate and influence the purchase intention of Indonesian Muslim millennials. In addition, given the large Muslim population in Indonesia, this study also analyzes the moderating effect of Islamic religiosity in the relationship between attitude towards COVID-19 cause-related campaigns with consumer purchase intention and brand attitude. The analysis method used in this study is the Structural Equation Modelling (SEM) to determine the relationship between latent variables, mediation effects, and moderation using the LISREL 8.8 software. Based on the data from 341 Muslim millennial respondents, it is known that attitude towards COVID-19 cause-related campaigns has a significant effect on consumer purchase intentions. In addition, the results prove the mediating effect of attitude towards COVID-19 cause-related campaign on the relationship between identification with the cause, emotional arousal, and subjective norm with consumer purchase intention. Furthermore, the results also confirms the moderating effect of the Islamic religiosity variable on the relationship between attitude towards COVID-19 cause-related campaign and brand attitude."

"Tesis ini membahas pengaruh tipe produk (produk hedonis dan produk utilitarian) dan kategori penyebab (layanan kemanusiaan, kesehatan, perlindungan hewan dan lingkungan) terhadap respon konsumen dalam penawaran cause related marketing pada mahasiswa LP3I cabang Cikarang. Penelitian ini adalah penelitian kuantitatif dengan desain eksperimen. Hasil penelitian menunjukan bahwa produk hedonis memberi respon yang positif daripada produk utilitarian pada penawaran cause-related marketing. Sedangkan pada kategori penyebab layanan kemanusiaan dan kesehatan mendapatkan respon lebih baik dibandingkan kategori penyebab perlindungan hewan dan lingkungan. Namun, pada kategori penyebab kesehatan yang dibandingkan dengan kategori penyebab hewan, respon partisipan tidak signifikan. Untuk interaksi antara tipe produk dan kategori penyebab, hanya niat membeli yang berpengaruh secara signifikan. Disarankan untuk melaksanakan penelitian lanjutan dengan melihat tipe produk pada sudut pandang harga dan fungsi produk. Dan untuk kategori penyebab menggunakan merek yang fiktif agar mengurangi efek kekuatan dari merek LSM/NGO.

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This thesis is discussing the effect of product type (the hedonistic products and the utilitarian products) and cause category (human services, health, animals and environmental protection) toward consumer responses in the cause-related marketing offers of the students LP31, Cikarang. It was a quantitative research by the experimental research design. The result showed that the hedonistic products gave a positive response than the utilitarian products in the cause-related marketing offers. Meanwhile, in the human services cause and health category got a better response rather than the animals and environmental protection cause category. However, in the category of health cause compared to animals cause, the participants' response was not significant. In term of interaction between the product type and the cause category, there was only the purchase intentions which affected significantly. Therefore, it is suggested to do the advanced research by using several hedonistic and utilitarian products. Whereas for cause category uses blind brand for reduce to effect of strength NGO brands."

"Penelitian ini bertujuan untuk mengetahui pengaruh digital marketing yang terdiri dari search engine advertising, content marketing, sosial media dan e-mail marketing terhadap attitude toward digital marketing dan purchase intention dan pengaruh moderasi dari brand awareness, tujuan berikutnya adalah mengetahui saluran digital marketing mana yang paling berpengaruh terhadap membangun sikap dan intensi pembelian konsumen. Data dikumpulkan melalui kuesioner, kepada responden yang berada di Indonesia, memiliki usia minimal 17 tahun, pernah terekspos digital marketing dalam 2 bulan terakhir, dan memiliki sosial media yang aktif. Kuesioner disebar melalui Whatsapp, Instagram dan Line. Responden yang didapatkan sebanyak 253 dan yang lulus tahap screening sebanyak 242. Peneliti menggunakan Partial Least Square Structural Equation Modelling (PLS-SEM) untuk mengalisis pengaruh peran digital marketing terhadap attitude toward digital marketing dan purchase intention dan peran moderasi dari brand awareness. Hasil penelitian ini adalah media sosial berpengaruh secara positif dan signifikan terhadap attitude toward digital marketing dan purchase intention, e-mail marketing berpengaruh positif dan signifikan terhadap attitude toward digital marketing. Attitude toward digital marketing juga memiliki pengaruh positif terhadap purchase intention.

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This research aims to determine the impact of digital marketing which consist of search engine advertising, content marketing, social media and e-mail marketing on attitude toward digital marketing and purchase intention and moderating effect of brand awareness, the next goal is to find out which digital channels marketing has the most influence on building consumer attitude and intention. Data was collected through a questionnaire, the responden who are in Indonesia, have a minimum age of 17 years old, have been exposed by digital marketing in the last 2 month, and have active social media. Questionnaires were distributed via Whatsapp, Instagram and Line. There were 253 responden obtained and only 242 who passed screening stage. Reaseacher use Partial Least Square Structural Equation Modeling (PLS-SEM) to analyze the influence of the role of digital marketing on attitude toward digital marketing and purchase intention and moderating role of brand awareness. The result of this study are that social media has positive and significant effect on attitude toward digital marketing and purchase intention, e-mail marketing has a positive and significant effect on attitude toward digital marketing. Attitude toward digital marketing also has a positive influence on purchase intention. "

"Pesatnya perkembangan industri membuat persaingan antar-brand semakin ketat. Pasar yang penuh kompetisi memberikan begitu banyak pilihan bagi konsumen. Konsumen pun dapat dengan mudah menggonta-ganti brand sesuai dengan mana yang dapat memenuhi kebutuhan dan keinginannya dengan lebih baik. Agar semakin menonjol dan terus dipilih, brand perlu memiliki brand image dengan membentuk asosiasi brand yang lebih kuat, disukai, dan unik. Lebih dari itu, brand image pun diperlukan untuk membangun brand loyalty yang penting bagi brand dalam jangka panjang. Untuk itu, brand perlu melakukan strategi komunikasi pemasaran. Brand pakaian Uniqlo melakukan komunikasi pemasaran dengan menerapkan strategi cause-related marketing melalui programnya, Uniqlo UT Peace For All. Makalah ini disusun dengan metode riset sekunder untuk menganalisis bagaimana dampak strategi cause-related marketing Uniqlo UT Peace For All terhadap brand image dalam membangun brand loyalty. Hasil analisis menunjukkan bahwa strategi cause-related marketing telah diterapkan dengan baik sehingga berdampak positif bagi brand image dalam membangun brand loyalty. Namun, terdapat catatan untuk lebih memerhatikan dimensi cause-related marketing dan bagaimana cara mengomunikasikannya dengan lebih efektif, serta rekomendasi untuk tidak melakukan cause-related marketing sebagai taktik jangka pendek untuk mendorong penjualan.

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The rapid development of the industry makes the competition between brands increasingly tight. A highly competitive market provides consumers with so many choices. Consumers can easily change brands according to which one can better meet their needs and desires. In order to be more prominent and continue to be selected, brands need to have a brand image by forming stronger, preferred, and unique brand associations. More than that, brand image is also needed to build brand loyalty which is important for the brand in the long term. For this reason, brands need to carry out a marketing communication strategy. The clothing brand Uniqlo conducts marketing communications by implementing a cause-related marketing strategy through its program, Uniqlo UT Peace For All. With the secondary research method, this paper tries to analyze the impact of Uniqlo UT Peace For All's cause-related marketing strategy on brand image in building brand loyalty. The results of the analysis show that the cause-related marketing strategy has been implemented properly so that it has a positive impact on brand image in building brand loyalty. However, there is still a note to pay more attention to the cause-related marketing dimension and how to communicate it more effectively, as well as recommendations for brands not to engage in cause-related marketing as a short-term tactic to only drive sales."