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"Penelitian ini dilakukan untuk mengetahui pengaruh employee engagement dan job satisfaction terhadap turnover intention pada PT XYZ Televisi yang merupakan salah satu perusahaan stasiun televisi di Indonesia. Alat ukur yang digunakan untuk mengukur variabel employee engagement adalah UWES (Utrecht Work Engagement Scale), variabel job satisfaction diukur dengan JSS (Job Satisfaction Survey) yang dikembangkan oleh spector (1994), dan variabel turnover intention diukur dengan menggunakan Turnover Intention Scale yang dikembangkan oleh Mobley (1978), Colarelli (1984), dan Cammann (1979). Analisis data dilakukan dengan menggunakan program SPSS 21 dengan metode statistik multiple linier regression. Hasil yang didapatkan dalam penelitian menunjukkan bahwa employee engagement dan job satisfaction secara bersama-sama memiliki pengaruh yang signifikan terhadap turnover intention dengan R2 sebesar 0.414, sedangkan apabila ditelaah lebih lanjut employee engagement secara negatif tidak berpengaruh signifikan terhadap turnover intention, dan job satisfaction secara negatif berpengaruh signifikan terhadap turnover intention.

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This research was conducted to determine the effect of employee engagement and job satisfaction on turnover intention at PT XYZ television which is one of the television stations in Indonesia. Instruments used to measure variable employee engagement was UWES (Utrecht Work Engagement Scale), Job satisfaction was measured using JSS (Job Satisfaction Survey) developed by spector (1994), and turnover intention was measured using Turnover Intention Scale developed by Mobley (1978), Colarelli (1984), and Cammann (1979). Multiple linear regression method was use to analysed data. Results obtained from the research shows that employee engagement and job satisfaction has a significant effect on turnover intention with R2 = .414, furthermore employee engagement has no significant effect to turnover intention, while job satisfaction has negatively significant effect to turnover intention."

"Fenomena yang menarik di PT ASDP Indonesia Ferry (Persero), yaitu tingkat kepuasan dan engagement karyawan laut lebih tinggi dibandingkan dengan karyawan darat, tetapi tingkat turnover karyawan laut lebih tinggi. Berbagai penelitian terdahulu menyatakan bahwa semakin tinggi employee engagement dan kepuasan kerja karyawan, maka semakin rendah tingkat turnover karyawan.Penelitian ini bertujuan untuk menganalisis pengaruh employee engagement terhadap kepuasan kerja dan turnover intention, serta pengaruh kepuasan kerja terhadap turnover intention karyawan laut di PT ASDP Indonesia Ferry (Persero). Penelitian ini adalah penelitian kuantitatif dengan pengumpulan data berupa kuesioner terhadap 661 responden menggunakan teknik Structural Equation Modelling (SEM) dalam pengelolaan data dan pengujian hipotesis.Hasil penelitian ini mengkonfirmasi data empiris bahwa (1) employee engagement berpengaruh positif dan signifikan terhadap kepuasan kerja. (2) Kepuasan kerja berpengaruh negatif dan signifikan terhadap turnover intention. Sedangkan (3) employee engagement tidak berpengaruh signifikan terhadap turnover intention.

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The interesting phenomenon at PT ASDP Indonesia Ferry (Persero), the level of employee satisfaction and engagement seafarer is higher than onshore employees, but seafarer turnover lavel is higher. Various previous studies represent that more higher level employee engagement and employee satisfaction, then can getting lower the employee turnover.

This study aimed to analyze the effect of employee engagement on job satisfaction and turnover intention, as well as the effect of job satisfaction on employee turnover intention seafarer at PT ASDP Indonesia Ferry (Persero). This research is quantitative with data collecting questionnaires as much as 661 respondents, and process of data and hypothesis testing using Structural Equation Modeling (SEM).

The results of this study confirm the empirical data that (1) employee engagement is significant positive effect on job satisfaction. (2) Job satisfaction is significant negative effect on turnover intention. While (3) employee engagement is not significant effect on turnover intention."

"Penelitian ini bertujuan untuk menganalisis hubungan antara Kepuasan Kerja dan Employee Engagement karyawan tetap non-manajerial pada PT Metrocom Global Solusi. Variabel kepuasan kerja diukur dengan Job Description Index (JDI) sedangkan variabel Employee Engagement diukur dengan Gallup?s Q12. Penelitian ini menggunakan metode kuantitatif dengan pengumpulan data melalui penyebaran kuesioner. Responden dalam penelitian adalah karyawan tetap non manajerial, dengan menggunakan teknik total sampling. Untuk mencari hubungan antara dua variabel menggunakan analisis korelasi Pearson Product Moment dan pengujian hipotesis menggunakan uji-t. Hasil dari penelitian ini menunjukan terdapat hubungan positif dan signifikan antara Kepuasan Kerja dan Employee Engagement, artinya semakin tinggi kepuasan kerja karyawan, maka semakin tinggi Employee Engagement.

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This research aims to analyze the relationship between Job Satisfaction and Employee Engagement among Permanent Employee (Non-Managerial) In PT Metrocom Global Solusi. The Job Satisfaction was measured using an instrument named Job Description Index and The Employee Engagement was measured using an instrument name Gallup?s Q12. This research used quantitative method and to collected datas by questionnaire. The respondents of this research are non managerial permanent employees, taken by total sampling technique. To analyzed the relationship between variables would be test using Pearson Product Moment, and To test the hypothesis would be test using t-test. The result of this research found that the job satisfaction positively related significantly with employee engagement. The implication of this study is the higher job satisfaction leads to the higher employee engagement."

"Studi ini menyelidiki peran keterikatan karyawan dan kepuasan kerja dalam hubungan antara persepsi dukungan organisasi dan keinginan karyawan untuk terus bekerja di perusahaan. Tujuan utama dari penelitian ini adalah untuk mengetahui bagaimana keterikatan karyawan, kepuasan kerja, dan dukungan organisasi mempengaruhi keinginan karyawan untuk tetap bersama perusahaan. Mengingat pentingnya dukungan organisasi dalam meningkatkan keinginan karyawan untuk tetap bekerja diperusahaan yang dapat dilihat dari tingkat keterikatan karyawan dan juga kepuasan kerja karyawan PT. Yodya Karya (Persero). Analisis kuantitatif dengan teknik Structure Equation Modeling (SEM) digunakan untuk menguji pengaruh dukungan organisasi. Hasil penelitian adalah terdapat pengaruh positif antara persepsi dukungan organisasi terhadap keinginan karyawan untuk tetap tinggal di perusahaan yang dimediasi oleh kepuasan kerja. Temuan ini dapat membantu untuk lebih memahami bahwa keinginan tinggal karyawan di perusahaan harus didukung yang dapat dilihat dari kepuasan kerja.

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This study investigates the role of employee engagement and job satisfaction in the relationship between perceived organizational support and employees' intention to stay at the company. The main objective of this study is to determine how employee engagement, job satisfaction, and organizational support perceptions affect employees' intention to stay with the company. Given the importance of organizational support in increasing employees' intention to stay working in the company, which can be seen from the level of employee engagement and also job satisfaction of PT Yodya Karya (Persero) employees. Quantitative analysis with Structure Equation Modeling (SEM) technique is used to test the effect of perceived organizational support. The result of the study is that there is a positive influence between perceived organizational support on employees' intention to stay in the company mediated by job satisfaction. This finding can help to better understand that employees' intention to stay in the company must be supported which can be seen from job satisfaction."

"[ABSTRAKPenelitian ini dilakukan untuk menganalisis pengaruh pay satisfaction danperceived organizational support terhadap employee engagement di PT. XYZ.Responden penelitian ini berjumlah 135 karyawan di kantor pusat PT. XYZ.Metode penelitian menggunakan metode kuantitatif dengan uji regresi liniersederhana dan uji regresi linier berganda. Alat ukur yang digunakan padapenelitian ini adalah Pay Satisfaction Questionnaire (PSQ) yang dikembangkanoleh Heneman dan Schwab (1985), Survey of Perceived Organizational Support(SPOS) yang dikembangkan oleh Eisenberger, Huntington, Hutchison dan Sowa(1986) dan disederhanakan oleh Holt, Bartczak, Clark da Trent (2007), danUtrecht Work Engagement Scale (UWES) yang dikembangkan oleh Schaufeli danBakker (2003) dan disederhanakan oleh Seppala, Mauno, Fedlt, Hakanen,Kinnunen, Tolvanen, dan Schaufeli (2008). Hasil penelitian menunjukkan bahwapay satisfaction dan perceived organizational support berpengaruh positif dansignifikan terhadap employee engagement.

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ABSTRACTThis research was conducted to analyze the effect of pay satisfaction andperceived organizational support on employee engagement at PT. XYZ.Respondents of this research was 135 employees at the headquarters of PT. XYZ.The research method used quantitative methods with simple and multiple linearregression tests. This research used Pay Satisfaction Questionnaire (PSQ)developed by Heneman and Schwab (1985), the Survey of PerceivedOrganizational Support (SPOS) developed by Eisenberger, Huntington, Hutchisonand Sowa (1986) and simplified by Holt, Bartczak, Clark da Trent (2007), and theUtrecht Work Engagement Scale (UWES) developed by Schaufeli and Bakker(2003) and simplified by Seppala, Mauno, Fedlt, Hakanen, Kinnunen, Tolvanen,and Schaufeli (2008). The result of this research showed that the pay satisfactionand perceived organizational support have significant and positive influence onemployee engagement, This research was conducted to analyze the effect of pay satisfaction andperceived organizational support on employee engagement at PT. XYZ.Respondents of this research was 135 employees at the headquarters of PT. XYZ.The research method used quantitative methods with simple and multiple linearregression tests. This research used Pay Satisfaction Questionnaire (PSQ)developed by Heneman and Schwab (1985), the Survey of PerceivedOrganizational Support (SPOS) developed by Eisenberger, Huntington, Hutchisonand Sowa (1986) and simplified by Holt, Bartczak, Clark da Trent (2007), and theUtrecht Work Engagement Scale (UWES) developed by Schaufeli and Bakker(2003) and simplified by Seppala, Mauno, Fedlt, Hakanen, Kinnunen, Tolvanen,and Schaufeli (2008). The result of this research showed that the pay satisfactionand perceived organizational support have significant and positive influence onemployee engagement]"

"Penelitian ini ditujukan untuk menguji pengaruh motivasi dan iklim organisasi terhadap kinerja karyawan melalui kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif yang menyoroti hubungan atau pengaruh antar variabel-variabel penelitian dan menguji hipotesa, dengan menggunakan data primer yang dikumpulkan menggunakan metode survey melalui kuesioner dengan skala liker 1 sampai 5. Populasi dalam penelitian ini adalah Karyawan Start-up Digital di Indonesia.Sampel penelitian berjumlah 265 orang. Analisis data dilakukan menggunakan analisis statistik deskriptif dan analisis statistik inferensial (Structural Equation Modelling (SEM) dengan menggunakan program Lisrel 8.80. Hasil penelitian menunjukkan bahwa motivasi, iklim organisasi, kepuasan kerja, dan keterikatan karyawan mempunyai pengaruh langsung yang positif dan signifikan terhadap kepuasan kerja; Motivasi, dan iklim organisasi mempunyai pengaruh positif signifikan terhadap kepuasan kerja dan keterikatan karyawan. Kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi meningkatkan hubungan antara motivasi dan iklim organisasi terhadap kinerja karyawan.

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This study is aimed at testing the influence of motivation and organizational climate on employee performance through job satisfaction and employee attachment as mediating variables. This study uses a quantitative approach that highlights the relationship or influence between research variables and tests hypotheses, using primary data collected using the survey method through questionnaires with a liker scale of 1 to 5. The population in this study is Digital Startup Employees in Indonesia. The study sample numbered 265 people. Data analysis was carried out using descriptive statistical analysis and inferential statistical analysis (Structural Equation Modeling (SEM) using the Lisrel 8.80 program. The results showed that motivation, organizational climate, job satisfaction, and employee attachment had a positive and significant direct influence on job satisfaction; Motivation and organizational climate have a significant positive influence on job satisfaction and employee engagement. Job satisfaction and employee engagement as mediating variables increase the relationship between motivation and organizational climate to employee performance."

"Penelitian ini dilakukan untuk memperoleh gambaran mengenai pengaruh persepsi dukungan organisasi serta kepuasan kerja keseluruhan, yang merupakan faktor yang mempengaruhi intensi mengundurkan diri karyawan. Peneliti menggunakan variabel keterikatan pegawai sebagai mediator untuk melihat pengaruh secara tidak langsung dari variabel tersebut.Subjek penelitian ini adalah para pegawai kantor pusat sebuah perusahaan swasta yang bergerak dalam bidang manufaktur dan distributor dengan total pegawai kantor pusat berjumlah 191 orang. Sampel yang diambil berjumlah total 100 responden dari 134 kuesioner yang disebar dalam penelitian ini. Komposisi responden diatur secara proporsional sesuai dengan jumlah populasi karyawan dalam setiap divisinya, serta mempertimbangkan keterwakilan setiap level jabatan, masa kerja dan usia. Data yang diperoleh kemudian diolah menggunakan SEM-PLS yaitu dengan program Smart-PLS 3.Hasil penelitian ini menunjukan hasil yang signifikan terkait dengan pengaruh persepsi dukungan organisasi terhadap intensi mengundurkan diri yang dimediasi melalui keterikatan pegawai. Begitu pula dengan kepuasan kerja keseluruhan memiliki pengaruh yang signifikan terhadap intensi mengundurkan diri yang dimediasi melalui keterikatan pegawai. Variabel keterikatan pegawai turut diperhitungan terkait pengaruhnya secara langsung terhadap intensi mengundurkan diri, dan terbukti hubungan tersebut memiliki pengaruh yang signifikan. Di samping itu keterikatan pegawai sebagai mediasi terbukti memperkuat dan membuat hubungan pengaruh antara persepsi dukungan organisasi dan kepuasan kerja keseluruhan terhadap intensi mengundurkan diri, di mana tanpa keterikatan pegawai ini maka hubungan pengaruh ini tidak terjadi.

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This study was conducted to obtain a description of the effect of perceived organization support and overall job satisfaction, as the factor affecting the employeeeintention to quit. Researcher use employee engagement as a mediator variable to see the indirect effects of these variables.

The subject of this research is employees in the head office of a private company within the industry of manufacturing and distributors with total head office employees amounted to 191 people. Total 100 employees participate as respondents in this research from 134 questionnaires distributed. The composition of respondents is arranged proportionally in accordance with the number of employee population in each division and consider the representation of each level of position, work period and age. The obtained data then processed using SEM-PLS is with Smart-PLS program 3.

The results of this study showed significant results associated with the perceived organization support to the intention to quit which is mediated through employee engagement variable as the mediator. Similarly, overall job satisfaction has a significant effect on the intention to which is mediated through employee engagement variable as the mediator. In addition, the employee engagement as mediation proves to strengthen and make the relationship of influence between the perceived organization support and overall job satisfaction to the intention to quit, whereares without the mediating role of employee engagement the relationship of this influence does not occured."

"Persaingan bisnis yang semakin ketat dan diikuti oleh lingkungan yang sering berubah, kesuksesan suatu organisasi tidak bisa lepas dari peran serta customer service employee yang berfungsi sebagai ujung tombak perusahaan. Maka dari itu kepuasan kerja dan stres kerja customer service employee harus diperhatikan oleh perusahaan. PT. Plaza Indonesia Realty Tbk. dijadikan sebagai objek penelitian dikarenakan pertumbuhan cepat tetapi turnover tinggi dalam tiga tahun terakhir.Tujuan penelitian ini untuk menemukan bagaimana besarnya pengaruh kepuasan kerja terhadap intensi turnover customer service employee, stres kerja terhadap intensi turnover customer service employee, dan kepuasan kerja dan stres kerja terhadap customer service employee di PT. Plaza Indonesia Realty Tbk.Hasil dari penelitian ini menunjukkan bahwa intensi turnover pada customer service employee dipengaruhi secara negatif dan signifikan oleh besarnya persepsi customer service employee akan kepuasan kerja. Selain itu intensi turnover customer service employee juga dipengaruhi secara positif dan signifikan oleh besarnya persepsi customer service employee akan Stres Kerja. Sedangkan intensi turnover customer service employee juga dipengaruhi secara positif dan signifikan oleh besarnya persepsi customer service employee akan kepuasan Kerja dan Stres Kerja. Sementara dari hasil wawancara, kepuasan kerja dan stres kerja mempunyai pengaruh yang positif akan alasan keluar atau resign.Penelitian diharapkan dapat memperkaya hasil-hasil penelitian mengenai kepuasan kerja dan stress kerja terhadap intense turnover di sektor swasta. Untuk penelitian selanjutnya disarankan menggunakan wawancara dengan karyawan yang masih aktif guna mengetahui secara mendalam faktor-faktor apa saja yang mempengaruhi intense turnover customer service employee di sektor swasta.

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An increasingly competitive business environment followed by frequent changes, as well as in achieving an organization's success is inseparable from the role of customer service employee that serves as the spear head of the company. So, job satisfaction and work stress customer service employee should be considered by the company. PT. Plaza Indonesia Realty Tbk. serves as the object of research because of its rapid growth but high turnover in customer service employee in the last three years.

The purpose of this study is to discover how the magnitude of the effect of job satisfaction on turnover intentions in customer service employee, work stress on turnover intentions in customer service employee, and job satisfaction with work stress on turnover intentions in customer service employee.

The results of this study indicate that the turnover intention to the customer service employee of the company is affected by the negatife and significant perception of the customer service employee in variable of work satisfaction. Also the intention of the turnover intention in customer service employee of the company is also affected by the positive and significant perception of customer service employee in variable of job stress. While the results of the interviews, the variable of job stress, and the job satisfaction has a positive and significant influence and the strongest reason to intention leave or resign.

This study is expected to enrich the results of research on job satisfaction, job stress and turnover intentions in the private sector. Future studies are advised to use interviews with employees who are still active to know in depth the factors affecting turnover intention of customer service staff in the private sector."

"ABSTRAKImplementasi sebuah sistem HRIS dapat mempengaruhi job satisfaction dan turnover intention karyawan. Penelitian ini bertujuan mengetahui pengaruh langsung dan tidak langsung serta besarannya antara perceived ease of use, perceived usefulness, attitude terhadap job satifaction dan turnover intention pada Direktorat Network dan Direktorat Information and Technology PT Telkomsel. Penelitian ini merupakan studi deskriptif dengan melibatkan 87 responden yang berada di kantor pusat dan beberapa kantor area Telkomsel di Indonesia. Pengolahan data dalam penelitian ini menggunakan Partial Least Square (PLS) dengan program SmartPLS v.2.0 M3. Hasil analisis SEM-SmartPLS-v.2.0 M3 menunjukkan bahwa perceived ease of use dan perceived usefulness memiliki hubungan positif dan signifikan terhadap attitude. Attitude juga memiliki hubungan positif dan signifikan terhadap job satisfaction. Begitu juga dengan job satisfaction yang juga memiliki hubungan positif dan signifikan terhadap turnover intention. Sementara perceived ease of use tidak memiliki pengaruh terhadap perceived usefulness. Selain itu, attitude juga tidak memiliki pengaruh terhadap turnover intention. Penelitian ini menunjukkan bahwa pada PT Telkomsel, keputusan karyawan untuk berpindah dipengaruhi oleh faktor lain selain job satisfaction.

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ABSTRACT

Implementation of an HRIS can affect job satisfaction and turnover intention of employees. This study aims to determine the effect of direct and indirect as well as the magnitude between perceived ease of use, perceived usefulness, attitude toward job satifaction and turnover intention on the Network Directorate and the Directorate of Information and Technology of PT Telkomsel. This research is a descriptive study involving 87 respondents who were in the headquarter and several area offices Telkomsel in Indonesia. Processing of the data in this study using the Partial Least Square (PLS) with M3 v.2.0 SmartPLS program. Results of the analysis of SEM-SmartPLS-v.2.0 M3 indicates that the perceived ease of use and perceived usefulness has a positive and significant relationship to the attitude. Attitude also has a positive and significant relationship to job satisfaction. As well as job satisfaction which also has a positive and significant relationship to the turnover intention. While the perceived ease of use had no effect on perceived usefulness. And, the attitude also had no effect on turnover intention as well. This study shows that in PT Telkomsel, the employee's decision to move was influenced by factors other than job satisfaction."

"Penelitian ini membahas mengenai pengaruh antara kepuasan kerja dan kompensasi terhadap masalah intensi keluar atau turnover intention karyawan departemen telemarketing PT Asuransi Jiwa XYZ. Pendekatan penelitian yang digunakan pada penelitian ini adalah kuantitatif. Jenis penelitian yang digunakan adalah eksplanatif. Sumber data yang diterapkan pada penelitian ini meliputi primary data dan secondary data.Dari hasil penelitian menunjukkan bahwa kepuasan kerja memiliki pengaruh signifikan terhadap intensi keluar, kompensasi memiliki pengaruh signifikan terhadap intensi keluar dan secara bersama-sama kepuasan kerja dan kompensasi memiliki pengaruh signifikan terhadap intensi keluar.Penelitian ini diharapkan dapat memperkaya hasil-hasil penelitian mengenai kepuasan kerja dan kompensasi terhadap intensi keluar karyawan di sektor swasta. Untuk penelitian selanjutnya disarankan menggunakan wawancara dengan karyawan yang masih aktif guna mengetahui secara mendalam faktorfaktor apa saja yang mempengaruhi intensi keluar karyawan telemarketing di sektor swasta.

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This study discusses the influence between job satisfaction and compensation on employee turnover intention at telemarketing department of PT XYZ Life Insurance. The research approach used in this study is quantitative. This type of study is explanative. Data sources employed in this study includes primary data and secondary data.

From the results showed that job satisfaction has a significant influence on the turnover intention, compensation has a significant influence on the turnover intention and jointly job satisfaction and compensation has a significant effect on turnover intention.

The study is expected to enrich the results of research on job satisfaction, compensation and turnover intention in the private sector. For further research is recommended to use interviews with active employees in order to know in depth the factors that influence the turnover intention of telemarketing employees in the private sector."