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Hasil Pencarian

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Muhammad Algifari
"Skripsi ini mengambil dari penelitian yang pernah dilakukan oleh peneliti di Inggris. Tujuan utama skripsi ini adalah mengetahui faktor yang mempengaruhi konsumen untuk melakukan pembelian kembali makanan pada restoran bersertifikat halal. Namun, perilaku konsumen untuk bersantap di restoran halal tidak hanya dipengaruhi oleh adanya sertifikasi halal melainkan juga faktor budaya dan religiusitas. Data dikumpulkan melalui self-admistrated questionnare di wilayah Jabodetabek. Responden penelitian ini adalah masyarakat Jabodetabek yang pernah mengunjungi restoran bersertifikat halal dalam satu bulan terakhir.
Analisis yang digunakan dalam penelitian ini adalah Structural Equation Modelling SEM untuk menganalisis pengaruh faktor perceived value, perceived value, satisfaction, role of culture serta religiusitas konsumen terhadap repurchase intention konsumen restoran bersertifikasi halal.
Hasil penelitian menunjukkan bahwa perceived value perceived usefulness, horizontal collectivism dan vertical individualism memengaruhi repurchase inention. Sedangkan variabel religiusitas hanya mempengaruhi hubungan vertical individualism dengan repurchase intention.

This research is adopted from previous study was conducted in British. The main objective of this research is to determine factors those affect consumer intention to repurchase halal restaurant. However, consumer behavior to dine in halal restaurant is not only affected by halal certification, but also by culture and religiosity. Data was collected from self adminstrated questionnaire within Jabodetabek.
This research using a Structural Equation Modelling SEM to analyze the effect of perceived value, perceived usefulness, satisfaction, role of culture towards consumers repurchase intention halal restaurant.
This research find that perceived value, perceived usefulness, horizontal collectivism and vertical individualism affect consumers repurchase intention. However, religiosity is only affect the relationship between vertical individualism and Repurchase Intention.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Bremerina Wildawati Wardhana
"Fokus dari laporan ini adalah untuk membahas faktor faktor yang mempengaruhi intensi pembelian kembali produk kosmetik Halal dengan menganalisis faktor faktor seperti kegunaan yang dirasakan dari label Halal pada kosmetik nilai yang dirasakan kepuasan serta keagamaan. Penelitian ini menggunakan kuantitatif deskriptif analisis Hasil dari penelitian ini menyatakan bahwa kegunaan label Halal pada kosmetik memiliki pengaruh positif terhadap intensi pembelian kembali produk kosmetik Halal. Selain itu kepuasan juga terbukti memediasi sepenuhnya terhadap hubungan positif antara nilai yang dirasakan dengan intensi pembelian kembali. Namun penelitian ini menemukan bahwa tingkat keagamaan tidak memiliki pengaruh terhadap intensi pembelian kembali produk kosmetik Halal.

The focus of this study is to examine the factors that influence repurchase intention of Halal cosmetics by analyzing several factors namely perceived usefulness of Halal label pereived value satisfaction and religiosity. This research is using quantitative descriptive analysis. This research finds that perceived usefulness of Halal label on cosmetics has positive influence on repurchase intention moreover satisfaction also proves to fully mediate the positive relationship between perceived value and repurchase intention. However this study finds that religiosity does not have any influences on repurchase intention."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
S61360
UI - Skripsi Membership  Universitas Indonesia Library
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Errid Hadisyah Putra
"Indonesia memiliki banyak vairasi destinasi pariwisata halal, namun masih banyak masyarakat Indonesia yang kurang mengetahui informasi terkait dengan pariwisata halal tersebut. Salah satu destinasi wisata halal yang terkenal di Indonesia adalah Pulau Lombok. Lombok telah meraih beberapa penghargaan untuk beberapa kategori dalam ajang World Halal Travel Award (WHAT) di Abu Dhabi, UEA. Oleh karena itu, Lombok ditetapkan sebagai daerah pengamatan dalam penelitian ini.
Penelitian ini bertujuan untuk mengumpulkan kerangka teoritis terhadap pemahaman wisata halal yang memiliki keterkaitan dengan paradigm pariwisata modern. Pengambilan sampel penelitian sebanyak 259 sampel dan melakukan analisis pengolahan data menggunakan Structural Equation Modeling (SEM).
Hasil penelitian dalam penelitian menemukan bahwa dimensi perceived value memiliki pengaruh yang signifikan terhadap customer satisfaction. Namun untuk dimensi Islamic value tidak ada yang memiliki pengaruh signifikan terhadap customer satisfaction. Selain itu, temuan dalam penelitian ini juga menunjukkan bahwa hanya terdapat satu dimensi dari Islamic Value yang berpengaruh terhadap customer satisfaction yang dimoderasi oleh Islamic Religiosity.

Indonesia has various halal tourism destinations, yet, there are many Indonesians who do not acknowledge the details or even the surface information regarding the tourism destinations. One of the popular halal tourism destinations in Indonesia is Lombok Island. Lombok has been awarded for several categories in World Halal Travel Award (WHTA) at Abu Dhabi, UEA. Therefore, Lombok is set as an observation area in this research.
This research is aimed to collect the theoritical framework on halal tourism understanding which has relation with modern tourism paradigm. This research uses 259 samples and utilize Structural Equation Modeling (SEM) as its methodology in doing the analysis.
The result shows us that preceived value dimension has a significant effect on customer satisfaction. On the other hand, there is no part of Islamic value dimension which affect customer satisfaction but Islamic religiosity.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S64872
UI - Skripsi Membership  Universitas Indonesia Library
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Gultom, Richard Boloni
"Mobile commerce atau biasa disebut m-commerce merupakan cabang dari ecommerce yang memungkinkan konsumen untuk melakukan kegiatan e-commerce dengan lebih fleksibel, dimanapun dan kapanpun, didukung dengan perkembangan teknologi terkini seperti smartphone, tablet, dan mobile gadget lainnya. Berbagai jenis online shop yang ada di Indonesia memanfaatkan kesempatan ini untuk membuat aplikasi dan mobile version dari online shop mereka. Penelitian ini dilakukan untuk menganalisis pengaruh dimensi Technology Acceptance Model (TAM) oleh Davis (1989) yang terdiri dari perceived usefulness, perceived enjoyment, dan perceived ease of use terhadap satisfaction serta intention to use (purchase intentions) konsumen terhadap aplikasi mobile purchasing dengan menggunakan studi kasus Lazada yang merupakan jenis e-commerce B2C. Responden dari penelitian ini adalah orang-orang yang sudah pernah menggunakan situs Lazada Indonesia dalam kurun waktu satu tahun terakhir. Metode pengolahan data yang digunakan adalah Structural Equation Modelling (SEM). Hasil dari penelitian menunjukkan bahwa perceived usefulness, dan perceived enjoyment memiliki pengaruh positif langsung terhadap intention to use. Sedangkan perceived ease of use berpengaruh positif terhadap intention to use secara tidak langsung dengan mediasi satisfaction, perceived usefulness, dan perceived enjoyment. Selain itu, perceived usefulness, dan perceived enjoyment memiliki pengaruh positif langsung terhadap saticfaction.

Mobile commerce or m-commerce is commonly called is a branch of e-commerce that allows consumers to conduct e-commerce with more flexible, wherever and whenever, supported by the latest technological developments such as smartphones, tablets, and other mobile gadgets. Different types of online shop in Indonesia take advantage of this opportunity to make an application and a mobile version of their online shop. This study was conducted to analyze the effect of the dimensions of the Technology Acceptance Model (TAM) by Davis (1989), which consists of perceived usefulness, perceived enjoyment and perceived ease of use to the satisfaction and the intention to use (purchase intentions) of consumers to mobile app purchasing by using study Lazada case which is a type of e-commerce B2C. The respondents of this research are people who have been using the site Lazada Indonesia within the past year. Data processing method used is Structural Equation Modelling (SEM). Results from the study showed that perceived usefulness and perceived enjoyment has a direct positive influence on the intention to use. While the perceived ease of use positively affects intention to use indirectly by mediation satisfaction, perceived usefulness and perceived enjoyment. In addition, perceived usefulness and perceived enjoyment has a direct positive influence on saticfaction."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S65642
UI - Skripsi Membership  Universitas Indonesia Library
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Simamora, Ririn Eva Kristy
"Penelitian ini bertujuan untuk menganalisis pengaruh product attribute beliefs content sensory attribute beliefs, packaging and branding attribute beliefs, functional attribute beliefs terhadap repurchase intention dengan dimediasi oleh customer perceived value hedonic utilitarian value. Metode penelitian yang dipakai dalam penelitian ini adalah metode kuantitatif. Metode sampling dalam penelitian ini adalah tipe non-probabilistic sampling yaitu convenience sampling. Penelitian dilakukan dengan single cross-sectional yaitu pengambilan data dilakukan satu kali periode pengambilan informasi. Pembagian kuesioner dilakukan dengan cara offline, dimana peneliti menyebarkan secara langsung kuesioner tercetak kepada responden yang memiliki domisili di Jabodetabek, berusia minimal 17 tahun, pernah membeli dan mengkonsumsi kopi siap minum kemasan botol plastik maksimal 1 bulan lalu terhitung saat kuesioner dibagikan. Kuesioner yang diberikan diisi sendiri oleh para responden self-administered. Metode analisis data menggunakan Structural Equation Modelling SEM. Hasil dari penelitian ini menunjukkan bahwa terdapat pengaruh product attribute beliefs content sensory attribute beliefs, packaging and branding attribute beliefs, functional attribute beliefs terhadap repurchase intention dengan dimediasi oleh customer perceived value hedonic utilitarian value. Temuan menyatakan bahwa konsumen dari kopi siap minum RTD membentuk persepsi utilitarian value adalah melalui packaging and branding dan content functional attribute beliefs, sedangkan persepsi hedonic value dibentuk melalui content sensory, packaging and branding, dan content functional attribute beliefs. Kemudian penelitian juga menunjukkan bahwa utilitarian value dan hedonic value terbukti mempengaruhi konsumen dalam repurchase intention.

The purpose of this research is to analyze effect of product attribute beliefs towards customer perceived value and repurchase intention. The research method used in this research is quantitative method. The sampling method is non probabilistic sampling specifically convenience sampling. The study was conducted with a single cross sectional. Distribution of the questionnaire done by offline, where researchers spread directly printed questionnaires to respondents who have a domicile in Jabodetabek, aged at least 17 years, ever buy and consume ready to drink coffee in plastic bottles with maximum consumption in the last 1 month since the questionnaire was distributed. Questionnaires was filled by respondents self administered. Data were analyzed with Structural Equation Modelling SEM. The findings indicate that consumer of ready to drink coffee form utilitarian perceptions through packaging branding and content functional attribute belief, and hedonic perceptions through content sensory, packaging and branding, and content functional attribute beliefs. The findings further reveal that utilitarian value and hedonic value are proven to effect consumer repurchase intention.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
S66149
UI - Skripsi Membership  Universitas Indonesia Library
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Khairiyah
"Seiring dengan pertumbuhan e-commerce yang berkembang secara cepat, tercipta persaingan bisnis yang kompetitif terutama dalam pembelian tiket pesawat melalui sebuah aplikasi. Tujuan penelitian ini adalah untuk menganalisis pengaruh perceived usefulness, perceived ease of use, dan online trust terhadap online repurchase intention pada aplikasi Traveloka. Penelitian ini menggunakan pendekatan kuantitatif.
Sampel dalam penelitian ini adalah 120 responden mahasiswa dan pegawai dengan rentang usia 18 ? 35 tahun yang pernah membeli tiket pesawat melalui aplikasi Traveloka dan bertempat tinggal di DKI Jakarta. Pengambilan sampel menggunakan metode purposive sampling. Model penelitian ini di uji dengan menggunakan SPSS 21 dan multiple regression.
Hasil penelitian ini menunjukan bahwa perceived usefulness dan online trust berpengaruh secara signifikan terhadap online repurchase intention. Sedangkan, perceived ease of use tidak berpengaruh secara signifikan terhadap online repurchase intention.

Following the growth of e-commerce rapidly, has created a competitive business particulary in buying airline ticket through application. The objective of this research is to analyze the effect of perceived usefulness, perceived ease of use, and online trust toward online repurchase intention on Traveloka application. This research applied quantitative approach.
The sample of this research is using 120 respondents, such as students and workers in the age range of 18 ? 35 years old who had bought airline ticket by using Traveloka application and currently living in DKI Jakarta. This research used purposive sampling method. The research model was tested by using SPSS 21 and multiple regression.
The result of this research indicates that perceived usefulness and online trust have a significantly positive impact toward online repurchase intention. On the other hand, perceived ease of use has a negative impact toward online repurchase intention.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
S63032
UI - Skripsi Membership  Universitas Indonesia Library
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Debby Erwina
"Kompetisi dan tantangan pada industri penerbangan semakin ketat, salah satunya akibat semakin banyaknya bermunculan maskapai dengan konsep Low Cost Carrier (LCC) dan kebijakan Open Sky Policy ASEAN pada 2015. Oleh karena itu, tentu sangat perlu bagi maskapai untuk mempelajari hal-hal yang mempengaruhi pelanggannya dalam melakukan pembelian. Melalui metode SEM (Structural Equation Modeling), penelitian ini membahas pengaruh Perceived Quality, dengan variabel mediasi Perceived Equity, Perceived Value, Customer Satisfaction, Expected Switching Cost, & Brand Preference terhadap Repurchase Intention pelanggan maskapai Garuda Indonesia yang beroperasi dengan konsep Full Service Carrier (FSC).
Hasil penelitian ini menunjukkan Brand Preference memiliki efek positif secara langsung atas Repurchase Intention, Expected Switching Cost memiliki efek positif secara langsung terhadap Brand Preference, Customer Satisfaction tidak berpengaruh secara langsung terhadap Brand Preference namun berpengaruh terhadap Expected Switching Cost, Perceived Value tidak berpengaruh terhadap Brand Preference namun berpengaruh terhadap Customer Satisafaction, Perceived Equity tidak berpengaruh baik terhadap Customer Satisfaction maupun Perceived Value, sedangkan Perceived Quality Service memiliki pengaruh positif langsung terhadap Perceived Equity Service dan Perceived Value.

Competition and challenges in the aviation industry is getting tighter, due to the increasing number of airlines with the concept of Low Cost Carrier (LCC) and the Open Sky Policy in 2015. Therefore, it is certainly very necessary for the airlines to learn the things that influence customers in their purchasing decision. Through the method of SEM (Structural Equation Modeling), this study discusses about the influence of Perceived Quality, with mediating variables of Perceived Equity, Perceived Value, Customer Satisfaction, Switching Expected Cost, & Brand Preference towards Repurchase Intention from Garuda Indonesia airline customers that operate with the concept of Full Service Carrier (FSC).
The results of this study showed that Brand Preference has a direct positive effect on the Repurchase Intention, Expected Switching Cost has a direct positive effect on Brand Preference, Customer Satisfaction has no direct influence on Brand Preference but have influence to the Expected Switching Cost, Perceived Value has no effect on Brand Preference but have influence to Customer satisfaction, Perceived Equity has no effect either on Customer Satisfaction or Perceived Value, while Perceived Quality Service has a direct positive effect on Perceived Equity Services and Perceived Value.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
T38597
UI - Tesis Membership  Universitas Indonesia Library
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Rizki Nugroho
"Penelitian ini mencoba menguji faktor apa saja yang mempengaruhi perceived value, dan transaction cost terhadap repurchase intention. Analisis dilakukan dengan menggunakan data yang diperoleh melalui penyebaran kuesioner, dan diolah dengan metode analisis SEM. Penelitian ini menyimpulkan bahwa perceived value dan transaction cost berpengaruh secara negatif terhadap repurchase intention dalam studi kasus Lazada.co.id di Indonesia.

This study tries to examine what factors affect perceived value and transaction cost to the repurchase. Analyses were performed using data obtained through questionnaires, and processed using SEM analysis method. This study concludes that perceived value and transaction cost have negative impact to the repurchase intention in the case study of Lazada.co.id in Indonesia.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
S60705
UI - Skripsi Membership  Universitas Indonesia Library
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Togar, Benedictus
"Persaingan industri e-commerce saat ini sangat erat. Perusahaan perlu untuk menciptkan repurchase intention pada pelanggan. Konsep perceived brand leadership menjadi faktor pembeda sekaligus keunggulan kompetitif dalam persaingan. Penelitian ini bertujuan untuk menganalisis pengaruh perceived brand leadership terhadap consumer satisfaction dan repurchase intention pada e-commerce Shopee. Analisis olah data dilakukan dengan teknik partial least squares structural equation modeling dengan pendekatan kuantitatif. Hasil penelitian menunjukkan bahwa dimensi perceived brand leadership yaitu perceived quality, perceived value, dan perceived popularity memiliki pengaruh positif terhadap consumer satisfaction dan repurchase intention, sedangkan dimensi perceived innovativeness tidak memiliki pengaruh terhadap keduanya. Kemudian, consumer satisfaction memiliki pengaruh yang positif terhadap repurchase intention.

Nowadays, the competition in e-commerce industry is very tight. Companies need to create repurchase intention in customers. The concept of perceived brand leadership is a differentiating factor as well as a competitive advantage in the competition. The purpose of this study is to analyze the influence of perceived brand leadership on consumer satisfaction and repurchase intention on e-commerce Shopee. A partial least squares structural equation modeling analysis was conducted in this study with quantitative approach. The results showed that the dimensions of perceived brand leadership, namely perceived quality, perceived value, and perceived popularity, had a positive effect on consumer satisfaction and repurchase intention, while the dimensions of perceived innovativeness had no effect on both. Then, consumer satisfaction has a positive influence on repurchase intention."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2021
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UI - Skripsi Membership  Universitas Indonesia Library
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Citra Fida Asteria
"Industri kosmetik di Indonesia sedang mengalami pertumbuhan yang baik seiring dengan perubahan dan perkembangan gaya hidup. Di samping itu, terdapat beberapa faktor permasalahan, yaitu dari sisi kesehatan (potensi kandungan bahan kimia berbahaya yang dapat mengganggu kesehatan), lingkungan (pencemaran lingkungan akibat proses produksi maupun pembuangan produk), dan kesejahteraan hewan (adanya pengujian pada hewan). Faktor-faktor tersebut mendorong konsumen untuk berperilaku hijau dalam keputusan pembelian mereka. Akibatnya, pengusaha termotivasi untuk menciptakan produk hijau, yaitu green cosmetics. Konsumen yang dapat membeli produk green cosmetics masih sedikit dikarenakan produk yang cenderung mahal. Sulit menghubungkan green consumer dengan hal-hal lain karena setiap konsumen memiliki preferensi selera atribut produk hijau yang berbeda. Untuk itu, peneliti ingin menganalisis lebih lanjut faktor-faktor apa saja yang mempengaruhi repurchase intention konsumen pada produk green cosmetics dengan menggunakan variabel perceived value (functional value, emotional value, social value), health consciousness, environmental awareness, dan ethical concern sebagai variabel mediasi. Desain penelitian untuk pengambilan sample menggunakan cross sectional dengan metode nonprobability sampling. Kriteria responden yang ditentukan, yaitu berusia minimal 17 tahun dan pernah membeli produk green cosmetics. Kuesioner penelitian disebarkan secara online. Data responden sebanyak 206 responden diolah dan dianalisis pada tahap maintest. Smart PLS 3.0 merupakan softwareyang digunakan untuk menganalisis data pada penelitian ini. Hasil menunjukkan bahwa variabel functional value, emotional value, dan environmental awareness berpengaruh positif secara langsung terhadap repurchase intention. Ethical concern sebagai variabel mediasi, secara positif memediasi functional value dan repurchase intention, juga terhadap emotional value dan repurchase intention, serta health consciousness dan repurchase intention. Health consciousness secara langsung tidak berpengaruh positif terhadap repurchase intention. Social value secara langsung maupun tidak langsung (melalui variabel mediasi ethical concern) tidak berpengaruh positif terhadap repurchase intention.

The cosmetics industry in Indonesia is experiencing good growth in line with changes and developments in lifestyle. In addition, there are several problem factors, from a health perspective (potentially containing hazardous chemicals that can harm health), the environment (environmental contamination due to the production process and product disposal), and animal welfare (testing on animals). These factors encourage consumers to behave green in their purchasing decisions. As a result, entrepreneurs are motivated to create green products, namely green cosmetics. There are only a few consumers who can buy green cosmetic products because the products tend to be expensive. It is difficult to link green consumers with other things because each consumer has different taste preferences for green product attributes. For this reason, researchers want to further analyze what factors that influence consumer repurchase intentions for green cosmetic products by using the variables of perceived value (functional value, emotional value, social value), health awareness, environmental awareness, and ethical concern as mediating variables. The research design for sampling using cross sectional with nonprobability sampling method. The specified criteria for respondents are at least 17 years old and have purchased green cosmetic products. The research questionnaire was distributed online. The data of 206 respondents were processed and analyzed at the main test stage. Smart PLS 3.0 is the software used to analyze the data in this study. The results show that functional value, emotional value, and environmental awareness have a direct positive effect on repurchase intention. Ethical concern as a mediating variable positively mediates functional value and repurchase intention, as well as emotional value and repurchase intention, also health consciousness and repurchase intention. Health consciousness has no direct positive effect on repurchase intention. Social value directly or indirectly (through the mediating variable of ethical issues) does not have a positive effect on repurchase intention."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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