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"ABSTRAKPenelitian ini membahas peran burnout dan organizational citizenship behavior dalam memediasi pengaruh karakteristik pekerjaan dan praktik sumber daya manusia terhadap turnover intention pada pemeriksa di Badan Pemeriksa Keuangan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang dilakukan secara online. Responden yang terlibat sebanyak 370 orang dengan jabatan pemeriksa pertama, muda dan madya. Penelitian ini menggunakan SEM sebagai metode analisis data. Penelitian ini diharapkan dapat berkontribusi terhadap permasalahan turnover karyawan di sektor publik. Berdasarkan analisis data dapat disimpulkan bahwa burnout dan organizational citizenship behavior memediasi pengaruh karakteristik pekerjaan dan praktik sumber daya terhadap turnover intention dan karakteristik pekerjaan berpengaruh positif terhadap turnover intention.

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ABSTRACTThis study focus on the role of burnout and organizational citizenship behavior in mediating job characteristics and human resource practices towards turnover intentions on examiners in the Audit Board. This study uses online survei quantitative methods. Total respondents in this study are 370 people with positions as young, middle and senior auditor. This study uses SEM as a data analysis method. This research is expected to contribute to employee turnover in the public sector. Based on data analysis, it can be concluded that burnout and organizational citizenship behavior mediate job characteristics and resource practices to turnover intentions and job characteristics contribute positifly to turnover intentions."

"Penelitian ini meneliti pengaruh variabel kepuasan pegawai atas praktik manajemen SDM terhadap Turnover Intention dengan peran mediasi dari Organizational Justice dengan responden adalah 606 pegawai baru di Kementerian Keuangan Republik Indonesia. Dari hasil data dan pengujian hipotesis menggunakan Structural Equation Modeling, diperoleh hasil bahwa variabel kepuasan pegawai atas praktik manajemen SDM mempengaruhi Organizational Justice secara positif dan signifikan, serta memiliki pengaruh langung yang signifikan dan bersifat negatif atas Turnover Intention. Sementara itu, Organizational Justice ditemukan tidak memiliki peran mediasi dalam pengaruh kepuasan pegawai atas praktik manajemen SDM atas Turnover Intention.

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This study investigated the effect of Employee Satisfaction on Human Resource Management Practices on Turnover Intention with the mediating role of Organizational Justice. Respondent are 606 new employees in the Ministry of Finance of the Republic of Indonesia. From the results of the data and hypothesis testing using Structural Equation Modeling, concluded that Employee Satisfaction on Human Resource Management Practices affect Organizational Justice positive and significant, and has a significant negative direct effect on Turnover Intention. Meanwhile, this study found that Organizational Justice does not have a mediating role in the effect of Employee Satisfaction on Human Resource Management Practices on Turnover Intention."

"ABSTRAKStudi ini menjelaskan bagaimana fun at work dapat memengaruhi turnover intention dan organizational citizenship behavior (OCB) dengan affective commitment sebagai mediator. Studi dilakukan pada 316 karyawan milenial di industri kreatif digital. Responden mengisi kuesioner untuk menilai unsur-unsur fun at work, turnover intention,OCB, dan affective commitment. Metode Structural Equation Modeling (SEM) digunakan untuk menunjukkan hubungan sebab akibat antara variabel. Hasil menunjukkan bahwa fun at work berhubungan negatif dan langsung dengan turnover intention dan secara positif dan langsung terkait dengan OCB serta affective commitment memediasi secara parsial pada kedua hubungan tersebut. OCB merupakan prediktor yang berhubungan negatif signifikan terhadap turnover intention.

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ABSTRACTThis study explained how fun at work influence turnover intention and OCB with affective commitment as a mediator. The study was conducted on 316 millennial employees in the digital creative industry. Respondents filled out questionnaires to assess elements of fun at work, turnover intention, OCB, and affective commitment. StructuralEquation Modeling method was used to show the relationship between variables. The results showed that fun at work was negatively and directly related to turnover intention and positively and directly related to OCB, and affective commitment partially mediated in both relationships. OCB was proven to be a predictor that was negatively andsignificantly related to turnover intention."

"Penelitian ini dilakukan untuk mengetahui faktor-faktor yang mempengaruhi retensi karyawan di Nielsen Indonesia dengan menganalisis beberapa faktor, yaitu praktek manajemen sumber daya manusia (kompensasi, pelatihan, keseimbangan kehidupan kerja, dan pengembangan karir), person-organization fit dan organizational citizenship behavior (OCB). Analisis model persamaan struktural (N=120) mengungkapkan bahwa hubungan antara praktek manajemen sumber daya manusia dan retensi karyawan dimediasi sebagian oleh person-organization fit dan organizational citizenship behavior (OCB).

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This study was conducted to investigate the factors that influenced employee retention in Nielsen Indonesia by analyzing several factors, namely human resource management (HRM) practices (compensation, training, work-life balance, and career development), person-organization fit and organizational citizenship behavior (OCB). Structural equation modelling analysis (N = 120) revealed that relations between employees' evaluations of HRM practices and the employee retention were partially mediated by perceptions on person-organization fit and OCB."

"[ABSTRAKPenelitian ini bertujuan untuk mengetahui bagaimana pengaruh dari praktiksumber daya manusia dan karakteristik pekerjaan terhadap perilaku cyberloafing,serta mengetahui apakah komitmen organisasi memiliki peran sebagai variabelmediasi. Pengumpulan data dilakukan dengan menggunakan metode surveykuesioner. Penelitian ini dilakukan terhadap karyawan kantor pusat PT Pertamina(Persero) Jakarta dengan total responden sebesar 235 orang. Analisis datamenggunakan metode structural equation modelling dan aplikasi LISREL 8.8dengan adanya variabel mediasi. Hasil penelitian menunjukkan bahwa praktiksumber daya manusia dan karakteristik pekerjaan tidak signifikan berpengaruhterhadap perilaku cyberloafing, sedangkan komitmen organisasi berpengaruhsecara negatif terhadap cyberloafing. Selanjutnya praktik sumber daya manusiadan karakteristik pekerjaan ditemukan berhubungan signifikan dengan komitmenorganisasi. Menurut rujukan, jika terjadi hubungan seperti itu maka komitmenorganisasi berhasil memediasi secara penuh hubungan antara praktik sumber dayamanusia dan karakteristik pekerjaan dengan cyberloafing. Praktik sumber dayamanusia dan juga karakteristik pekerjaan tidak berpengaruh secara langsung,melainkan harus melalui komitmen organisasi yang terbukti berhubungansignifikan baik dengan praktik sumber daya manusia, karakteristik pekerjaanmaupun cyberloafing.

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ABSTRACTThe purpose of this study is to analyze the effect of human resource practices andjob characteristics on cyberloafing behavior, also to seek the role of organizationalcommitment as a mediator. Data were collected using questionnaire fromemployees who work at Kantor Pusat PT Pertamina (Persero) Jakarta with totalrespondent of 235. Data analysis is conducted using structural equation modellingand LISREL 8.8 application with the presence of mediation effect. The result ofthe study shows that human resource practices and job characteristics have nosignificant effect towards cyberloafing, however organizational commitment issignificantly negative with cyberloafing. Human resouce practices and jobcharacteristics shows that they are positively significant with organizationalcommitment. Based on literature, if such relationship exist, thereforeorganizational commitment successfully mediates the relations between humanresource practices and job characteristics towards cyberloafing. Both humanresource practices and job characteristics has no direct effect to cyberloafing,since organizational commitment inconsistently mediates the relationship.;The purpose of this study is to analyze the effect of human resource practices andjob characteristics on cyberloafing behavior, also to seek the role of organizationalcommitment as a mediator. Data were collected using questionnaire fromemployees who work at Kantor Pusat PT Pertamina (Persero) Jakarta with totalrespondent of 235. Data analysis is conducted using structural equation modellingand LISREL 8.8 application with the presence of mediation effect. The result ofthe study shows that human resource practices and job characteristics have nosignificant effect towards cyberloafing, however organizational commitment issignificantly negative with cyberloafing. Human resouce practices and jobcharacteristics shows that they are positively significant with organizationalcommitment. Based on literature, if such relationship exist, thereforeorganizational commitment successfully mediates the relations between humanresource practices and job characteristics towards cyberloafing. Both humanresource practices and job characteristics has no direct effect to cyberloafing,since organizational commitment inconsistently mediates the relationship., The purpose of this study is to analyze the effect of human resource practices andjob characteristics on cyberloafing behavior, also to seek the role of organizationalcommitment as a mediator. Data were collected using questionnaire fromemployees who work at Kantor Pusat PT Pertamina (Persero) Jakarta with totalrespondent of 235. Data analysis is conducted using structural equation modellingand LISREL 8.8 application with the presence of mediation effect. The result ofthe study shows that human resource practices and job characteristics have nosignificant effect towards cyberloafing, however organizational commitment issignificantly negative with cyberloafing. Human resouce practices and jobcharacteristics shows that they are positively significant with organizationalcommitment. Based on literature, if such relationship exist, thereforeorganizational commitment successfully mediates the relations between humanresource practices and job characteristics towards cyberloafing. Both humanresource practices and job characteristics has no direct effect to cyberloafing,since organizational commitment inconsistently mediates the relationship.]"

"Tujuan dari penelitian ini adalah untuk menganalisa pengaruh organization citizenship behavior terhadap efektivitas organisasi yang dipengaruhi oleh praktik manajemen sumber daya manusia dan dimediasi oleh komitmen organisasi di PT XYZ. Penelitian dilakukan melalui pendekatan kuantitatif dengan melakukan survei kuesioner. Kuesioner disebarkan kepada 112 orang responden yang merupakan karyawan tetap dari PT. XYZ dan 104 (92%) kuesioner kembali dan menjadi sampel penelitian. Data yang diperoleh kemudian diolah menggunakan SEM-PLS yaitu dengan program Smart-PLS 3. Hasil dari studi ini menunjukan bahwa organization citizenship behavior memiliki hubungan positif dengan efektivitas organisasi dimana organization citizenship behavior dipengaruhi oleh manajemen SDM yang dimediasi oleh komitmen organisasi. Manajemen SDM memiliki pengaruh terhadap organization citizenship behavior dengan adanya mediasi komitmen organisasi maupun tidak. Hasil dari penelitian ini penting bagi PT. XYZ, sebagai masukan dalam upaya mengembangkan strategi dan kebijakan SDM di masa depan dan juga untuk perusahaan baru yang akan berjalan pada 2019.

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The purpose of this study is to analyze the influence of organization citizenship behavior on organizational effectiveness that is influenced by human resource management practices and mediated by organizational commitment at PT XYZ. This research was conducted through a quantitative approach by conducting a questionnaire survey. The questionnaire was distributed to 112 respondents who were permanent employees of PT. XYZ and 104 (92%) questionnaires returned and became the study sample. Data obtained were then processed using SEM-PLS, with Smart-PLS 3 program.

The results of this study indicated that the organization citizenship behavior had a positive relationship with organizational effectiveness where organizational citizenship behavior was influenced by HR management mediated by organizational commitment. HR management had an influence on the organization citizenship behavior with the mediation of organizational commitment or not. The results of this study are important for PT. XYZ, as an input in the effort to develop HR strategies and policies in the future and also for new companies that will run in 2019."

"Penelitian ini bertujuan untuk menganalisis peran mediasi job burnout dalam pengaruh antara emotional labor dan supervisor support terhadap turnover intention yang terjadi pada guru sekolah swasta. Emotional labor terdiri dari tiga dimensi, yaitu surface acting, deep acting dan emotional consonance begitu juga job burnout terdiri dari 3 dimensi, yaitu emotional exhaustion, depersonalization dan personal accomplishment. Responden dalam penelitian ini berjumlah 296 guru swasta. Pengolahan data dilakukan menggunakan metode Structural Equation Modeling (SEM). Hasil penelitian ini menunjukkan bahwa emotional labor berpengaruh positif terhada job burnout sementara supervisor support berpengaruh negatif terhadap job burnout. Emotional labor tidak signifikan berpengaruh terhadap turnover intention sementara supervisor support berpengaruh negatif terhadap turnover intention dan job burnout berpengaruh terhadap turnover intention. Job Burnout juga terbukti memediasi pengaruh antara emotional labor dan supervisor support terhadap turnover intention. Dukungan atasan perlu ditingkatkan agar dapat mengurangi terjadinya job burnout dan turnover intention.

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This study aims to analyze the role of mediating job burnout in the influence of emotional labor and supervisor support on turnover intention that occurs in private school teachers. Emotional labor consists of three dimensions, they are surface acting, deep acting and emotional consonance as well as burnout jobs consists of three dimensions, they are emotional exhaustion, depersonalization and personal accomplishment. Respondents in this study were 296 private teachers. Data is processed by structural equation modeling (SEM).

Research finds that emotional labor has a positive effect on job burnout while supervisor support has a negative effect on job burnout. Emotional labor has no significant effect on turnover intention while supervisor support has a negative effect on turnover intention and job burnout has an effect on turnover intention. Job burnout also has a role by positively mediating emotional labor and supervisor support to turnover intention. Supervisor support needs to be improved in order to reduce the occurrence of job burnout and turnover intention."

"ABSTRAKPenelitian ini bertujuan untuk mencari tahu pengaruh keadilan prosedural terhadap turnover intention intensi keluar melalui mediasi kepuasan kerja dan organizational citizenship behavior perilaku kewarganegaraan organisasional di PT XYZ. Pengambilan data dilakukan secara kuantitatif menggunakan kuesioner secara fisik dan tautan kepada 209 karyawan di PT XYZ dengan metode simple random sampling. Pengujian hasil data dilakukan menggunakan SEM melalui Lisrel 8.51. Penelitian ini menemukan bahwa keadilan prosedural memiliki pengaruh signifikan terhadap intensi keluar, kepuasan kerja, dan perilaku kewarganegaraan organisasional. Kemudian, pengaruh mediasi juga ditemukan pada kepuasan kerja sebagai mediasi parsial di antara keadilan prosedural dan intensi keluar. Dari penelitian ini didapatkan implikasi manajerial bahwa keadilan prosedural merupakan hal yang penting untuk dijalankan di perusahaan yang memiliki pengaruh untuk meningkatkan kepuasan kerja dan perilaku kewarganegaraan organisasional yang kemudian dapat menurunkan intensi keluar. Hal ini juga tidak lepas dari peran atasan sebagai pihak yang umumnya melakukan pengambilan keputusan. Contoh penerapan keadilan prosedural antara lain, melibatkan karyawan dalam proses pengambilan keputusan dan membangun komunikasi yang jelas dan terbuka antara atasan dan karyawannya.

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ABSTRACT This study aims to find out the influence of procedural justice on turnover intention through mediation of job satisfaction and organizational citizenship behavior in PT XYZ. Data were collected using quantitative method via questionnaire survey that was filled by 209 employees in PT XYZ using simple random sampling method. Data result was being analyzed using Structural Equation Modelling SEM via Lisrel 8.51. This study found that procedural justice has a significant influence on turnover intention, job satisfaction, and organizational citizenship behavior. Then, the mediation effect was also found in job satisfaction partially between procedural justice and turnover intention. From this research, the managerial implication suggests that procedural fairness is important to be implemented in companies which can influence to improve job satisfaction and organizational citizenship behavior which in result can reduce turnover intention. Also, this practice can not be separated from the role of supervisor whom generally always make decisions in the company. The practical implementations of procedural justice are, such as, involving employees in the decision making process and establishing clear and open communication between supervisors and their subordinates. "

"ABSTRAKPenelitian ini bertujuan untuk menganalisis pengaruh dari karakteristik pekerjaan dan praktik sumber daya manusia terhadap komitmen organisasi, dengan dimediasi oleh keterikatan karyawan (employee engagement) di PT XYZ. Pendekatan yang digunakan di dalam penelitian ini adalah pendekatan kuantitatif dengan menggunakan kuesioner untuk mengumpulkan data yang diambil melalui sebuah aplikasi online. Responden yang terlibat dalam penelitian ini ditentukan dengan metode convinient sampling, yaitu metode dimana responden yang terpilih berdasarkan pada kenyamanan dalam mengakses populasi sampel. Responden yang masuk ke dalam penelitian ini adalah seluruh karyawan PT XYZ yang berjumlah 213 orang. Alat ukur yang digunakan dalam penelitian ini adalah Job Diagnostics Survey (JDS) untuk mengukur karakteristik pekerjaan oleh Hackman & Oldham (1976), Utrecht Work Engagement Survey (UWES) untuk mengukur employee engagement oleh Schaufeli, Bakker, & Salanova (2006), kuesioner komitmen organisasi oleh Allen & Meyer (1990), dan kuesioner praktik sumber daya manusia yang dikembangkan oleh Delery & Doty (1996). Hasil yang didapatkan menunjukkan bahwa praktik sumber daya manusia, karakteristik pekerjaan, dan keterikatan karyawan memiliki pengaruh positif terhadap komitmen organisasi. Praktik sumber daya manusia dan karakteristik pekerjaan juga memiliki pengaruh signifikan terhadap keterikatan karyawan. Selain itu, keterikatan karyawan hanya memediasi hubungan antara karakteristik pekerjaan dan komitmen organisasi yang terbukti sesuai hipotesis.

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ABSTRACTThis research analyse the influence of job characteristics and human resource practices on organizational commitment, mediated by employee engagement in PT XYZ. This study uses a quantitative approach by using surveys through an online application. The respondents involved in this study were determined by convinient sampling method, the method by which the respondents were selected based on the convenience in accessing the sampling population. Respondents who entered into this study were 213 employees of PT XYZ. The measuring instruments used in this study are Job Diagnostics Survey (JDS) to measure job characteristics developed by Hackman and Oldham (1976), Utrecht Work Engagement Survey (UWES) to measure employee engagement developed by Schaufeli et al (2006), organizational commitment questionnaires developed by Allen and Meyer (1990), and questionnaire for human resource practices developed Delery and Doty (1996). The results show that human resource practices, job characteristics, and employee engagement have a positive effect on organizational commitment. Human resource practices and job characteristics also have a significant effect on employee engagement. In addition, employee engagement only mediates the relationship between job characteristics and organizational commitment that had been proved."

"ABSTRACTThis study was conducted in order to investigate the factors that influenced organizational citizenship behavior OCB in Hanamasa Restaurant by analyzing several factors, such as organizational socialization, organizational identification, and job involvement. Structural equation modelling analysis N 240 revealed that relations between employees rsquo evaluations of organizational socializaton and organizational citizenship behavior OCB were partially mediated by perceptions on organizational identification and job involvement.

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ABSTRAKPenelitian ini dilakukan untuk mengetahui faktor-faktor yang mempengaruhi organizational citizenship behavior OCB para karyawan di Restoran Hanamasa dengan menganalisis beberapa faktor, yaitu sosialisasi organisasi, identifikasi organisasi, dan keterlibatan kerja. Analisis model persamaan struktural N=240 mengungkapkan bahwa hubungan antara proses sosialisasi organisasi dan organizational citizenship behavior OCB dimediasi sebagian oleh identifikasi organisasi dan keterlibatan kerja."