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"Interactivity didefinisikan sebagai kemampuan media untuk menyediakan synchronous communication dengan menekankan kecepatan respon dan kualitas informasi. Penelitian sebelumnya telah mempelajari tentang peran interactivity dalam meningkatkan secara positif involvement pelanggan terhadap mobile retail advertising. Tidak hanya interactivity, brand familiarity dan information quality juga merupakan faktor yang dapat meningkatkan involvement di dalam media sosial berdasarkan hasil penelitian lainnya yang telah dilakukan di dalam konteks media sosial. Lebih lanjut, involvement terbukti sebagai salah satu faktor yang dapat mendorong pembentukan attitude secara positif. Akibatnya, intensitas pembelian di masa depan (future purchase intention) akan meningkat karena adanya attitude yang positif terhadap suatu brand. Penelitian ini bertujuan untuk mempelajari peran interactivity sebagai salah satu prediktor pendukung dalam meningkatkan involvement pelanggan di dalam konteks media sosial. Data dikumpulkan dari 195 responden Indonesia yang tergolong pengguna aktif TikTok dengan rentang usia 18-48 tahun. Responden dipilih dengan menggunakan kriteria sampel yang sudah ditentukan berdasarkan dari rekomendasi penelitian-penelitian sebelumnya. Hasil menunjukkan bahwa interactivity dapat membentuk involvement secara positif di dalam media sosial sebuah brand. Sementara faktor lainnya seperti information quality dan brand familiarity memainkan peran yang lebih dominan dalam membentuk involvement pelanggan. Selain itu, keterlibatan terhadap media sosial secara positif mempengaruhi attitude yang mengarah pada intensitas pembelian yang lebih tinggi. Namun, involvement tidak terbukti menjadi salah satu faktor yang dapat meningkatkan intensitas pembelian

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The ability of the media to provide synchronous communication while stressing reaction time and information quality is known as interactivity. Previous studies have looked at how interactive media can help boost consumer engagement with mobile retail advertising. Based on the findings of various research that have been undertaken in the context of social media, characteristics other than interactivity, brand familiarity and information quality are other factors that can boost involvement in social media. Additionally, engagement has been shown to be one of the elements that can promote the development of a positive attitude. As a result, a good attitude toward a brand will raise the intensity of upcoming purchases (future purchase intention). In the context of social media, this study intends to investigate the role of interactivity as one of the supportive indicators for rising customer involvement. 195 Indonesian respondents between the ages of 18 and 48 who are considered active TikTok users provided the data. Using established sample criteria based on suggestions from prior studies, respondents were chosen. The findings demonstrate how interactivity can influence the way people engage with a brand's social media. While other elements, like the quality of the information and brand recognition or familiarity, influence customer involvement more significantly. Participation in social media also has a beneficial and positive effect on attitudes, which increases the customer's intention to purchase. However, involvement was not proven to be one of the factors that escalate purchase intention."

"Tujuan dari penelitian ini adalah untuk menguji peran involvement dengan analisa information quality dari konten media sosial merek makanan sehat yang dapat mempengaruhi attitude dan future purchase intention dari para konsumen. Data yang telah diolah adalah responden yang berusia 17 tahun keatas tinggal di Indonesia yang menggunakan Instagram sebagai media sosial mereka dan mengikuti merek makanan sehat. Metode pengolahan data menggunakan Structural Equation Modelling (SEM). Sebanyak 209 data responden telah dikoleksi dan perhitungan hasil jawaban dilakukan dengan uji statistik untuk menelaah lebih lanjut hasil validitas, reliabilitas, dan uji signifikan seluruh variabel. Hasil penemuan penelitian ini mempunyai indikasi bahwa walaupun Sebagian besar variabel mempunyai hasil yang signifikan, variabel Consumer Involvement tidak mempunyai hubungan signifikan terhadap variabel lainnya. Berdasarkan hasil penelitian, pemilik bisnis khususnya di bidang merek makanan sehat disarankan untuk memperbaiki konten yang ditampilkan di halaman media sosial mereka dengan mengembangkan konten yang kreatif dan juga mengelola layanan konsumen dengan baik untuk meningkatkan keterlibatan dan pengalaman konsumen.

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The purpose of this research is to examine the role of involvement by analyzing how information quality of the healthy food brands’ social media pages can influence the consumer attitude and their future purchase intention. The respondents aged 17 and older who are living in Indonesia that use Instagram as their social media and also follow the healthy food brands. The data collection method will be using Structural Equation Modelling (SEM). 209 respondents have been collected and the results calculations are conducted through several statistical tests to examine the validity, reliability, and significance between the variables. The research findings indicates even though most of the relationship between the variables are significant, the variable Consumer Involvement does not have a significant influence. Based on the research findings, it is recommended for business owners especially for the owners of healthy food brands to improve the contents displayed in their social media pages with developing a creative content and also improving the customer service to increase the involvement and experiences of the consumers."

"Perkembangan modest fashion di Indonesia meningkat pesat dalam beberapa tahun terakhir. Sejak pandemi, pada tahun 2020, beberapa modest fashion brand ternama di Indonesia mulai mengalihkan strategi penjualan mereka ke ranah online, salah satunya melalui media sosial Instagram. Oleh karena itu, pemasaran produk modest fashion brand dengan menggunakan jasa social media influencer (SMI) sedang berkembang dengan pesat. Penelitian ini ingin mengetahui peran mediasi dari perceived credibility dan perceived religiosity SMI terhadap brand attitude dan purchase intention pada modest fashion brand di Indonesia, serta peran moderasi dari hedonic value pada produk tersebut. Penelitian ini menggunakan metode kuantitatif single cross-sectional dengan jumlah responden sebanyak 246 orang wanita pengguna aktif Instagram. Data dalam penelitian ini diolah menggunakan AMOS 24 dengan metode SEM. Hasil dari penelitian ini menunjukkan bahwa perceived expertise, goowill, dan trustworthiness, serta perceived religiosity yang dimiliki oleh SMI mampu memediasi hubungan antara SMI power dan brand attitude. Kemudian, hedonic value dari produk modest fashion brand juga mampu mempengaruhi purhcase intention. 

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In recent years, modest fashion has grown significantly in Indonesia. Since the pandemic in 2020, some well-known modest fashion companies in Indonesia have started to change their focus from offline to online sales, using Instagram as one of the strategies. As a result, social media influencers (SMI) in marketing strategies are expanding. This study wants to analyze the mediating role of perceived credibility and religiosity of SMI on brand attitude and purchase intention of modest fashion brands in Indonesia, as well as the effects of hedonic value on the product. This study included 246 respondents who are active female Instagram users and used a single cross-sectional quantitative methodology. The data was processed using AMOS 24 with the SEM method. This research offers empirical evidence on the mediating effect of expertise, goodwill, trustworthiness, and religiosity between SMI power and brand attitude. Furthermore, the result of this study also shows that moderating effect of the hedonic value on the product from modest fashion brands impacts the purchase intention."

"Penelitian ini membahas pengaruh dari Social Media Marketing Activities oleh suatu merek fesyen muslim (Duha Muslimwear) terhadap Attitude towards the Brand, Brand Experiences, dan Purchase Intention pada konsumen muslim. Peneliti melakukan pengambilan sampel data menggunakan self-administered questionnaire dan mendapatkan 504 responden. Ditemukan bahwa Social Media Marketing Activities oleh merek fesyen muslim mempunyai pengaruh positif terhadap sikap konsumen terhadap merek dan Brand Experience. Brand Experience juga mampu mempengaruhi Attitude towards the Brand. Sementara itu, Purchase Intention dipengaruhi positif oleh Attitude towards the Brand. Attitude towards the Brand mempunyai peran sebagai mediasi penuh terhadap pengaruh Social Media Marketing Activities dan Brand Experience terhadap Purchase Intention. Penelitian ini juga menemukan bahwa pengaruh Social Media Marketing Activities terhadap Brand Experiences lebih kuat pada grup umur muda dibandingkan dengan grup umur yang lebih tua. Pengaruh Social Media Marketing Activities terhadap Brand Experiences juga dapat menguat dengan adanya Customer Engagement dan Religiosity. Penelitian ini juga menemukan bahwa Religiositas tidak menguatkan pengaruh Social Media Marketing Activities terhadap attitude seseorang terhadap merek dan purchase intention secara signifikan. Hasil penelitian ini dapat digunakan sebagai referensi pelaku industri fesyen muslim atau modest fashion untuk memaksimalkan pengaruh pemasaran media sosial serta keefektifan pesannya.

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This study discusses the influence of Social Media Marketing Activities by a Muslim fashion brand (Duha Muslimwear) on Attitude towards the Brand, Brand Experiences, and Purchase Intentions of Muslim consumers. Researcher took data samples using self-administered questionnaire and got 504 respondents. This study found that Social Media Marketing Activities positively influence consumer’s Attitudes towards the Brand and Brand Experience. Brand Experience also positively influence Attitude towards the Brand. Meanwhile, Attitude towards the Brand positively influence Purchase Intention. Attitude towards the Brand has a full mediation role on the influence of Social Media Marketing Activities and Brand Experience on Purchase Intention. This study also found that the influence of Social Media Marketing Activities on Brand Experiences was stronger in the younger age group than in the older age group. The influence of Social Media Marketing Activities on Brand Experiences can be strengthened by Customer Engagement and Religiosity. This study also found that religiosity did not significantly strengthen the influence of Social Media Marketing Activities on Attitude towards the Brand and Purchase Intention. The results of this study can be used as reference for Muslim fashion industry doers to maximize the influence of social media marketing and the effectiveness of the message."

"Penelitian ini mengadopsi penelitian yang dilakukan oleh Pradhan, Duraipandan dan Sethi (2014) di India. Objek penelitian tersebut adalah brand sepatu olahraga seperti Adidas, Nike, Puma dan Reebok. Tujuan penelitian adalah untuk mengetahui pengaruh kesesuaian kepribadian konsumen dengan merek  (UP-BP congruence), kesesuaian merek dengan selebriti (BP-CP congruence), dan kesesuaian selebriti dan konsumen (CP-UP congruence) terhadap sikap brand (brand attitude atau BA) dan dampaknya pada minat beli (brand purchase intention atau BPI). Pengaruh celebrity-brand-user personality congruence terhadap brand purchase intention dimediasi oleh brand attitude (BA). Pada penelitian ini, objek penelitian dikembangkan menjadi produk kosmetik lokal indie. Sebanyak 119 responden perempuan, yang familiar dengan Tyna Kanna Mirdad dan brand lipstik lokal indie SAS C, serta mengetahui lipstik Truly Mazing berpartisipasi dalam penelitian ini. Data dalam penelitian ini, dianalisa menggunakan Path Analysis, yang diolah menggunakan program SPSS 24. Hasil penelitian menunjukkan bahwa UP-BP congruence, BP-CP congruence, dan CP-UP congruence secara langsung tidak berpengaruh signifikan terhadap BA dan BPI. Akan tetapi, brand attitude (BA) berpengaruh signifikan terhadap brand purchase intention (BPI). Sehingga, melalui mediasi BA, UP-BP congruence, BP-CP congruence dan CP-UP congruence, berpengaruh signifikan terhadap brand purcase in tention (BPI).

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This study adopted research conducted by Pradhan, Duraipandan and Sethi (2014) in India. The object of the research is sport footwear brand such as Adidas, Nike, Puma and Reebok. The purpose of the study is to find out the influence of consumer-brands personality congruence (UP-BP congruence), brand-celebrities personality congruence (BP-CP congruence), and celebrities-user personality congruence (CP-UP congruence) on brand attitudes (BA) and their impact on brand purchase intention (BPI). The influence of celebrity-brand-user personality congruence on brand purchase intention is mediated by brand attitude (BA).

In this study, the object of research was developed into indie local cosmetic products. A total of 119 female respondents, who were familiar with Tyna Kanna Mirdad, the local indie lipstick brand SAS C and the Truly Mazing lipstick participated in this study. The data in this study were analyzed using Path Analysis, which was processed using the SPSS 24 program. The results showed that UP-BP congruence, BP-CP congruence, and CP-UP congruence did not significantly influence BA and BPI. However, brand attitude (BA) has a significant effect on brand purchase intention (BPI). Thus, through mediation BA, UP-BP congruence, BP-CP congruence and CP-UP congruence, have a significant effect on brand purcase tention (BPI)."

"Peningkatan pengunaan media sosial untuk beriklan memunculkan pertanyaan aspek iklan apa saja yang penting dimiliki pada sebuah iklan sehingga dapat menarik perhatian konsumen. Tujuan dari penelitian ini adalah untuk mengetahui aspek dari paparan iklan pada media sosial yang sedang marak digunakan di Indonesia, Instagram, terhadap sikap perilaku dari konsumen terhadap iklan, merek, dan niat pembelian. Penelitian ini dilakukan secara kuantitatif dengan menggunakan survey yang disebarkan pada responden sampel dengan kuisioner yang dikelola sendiri. Data diolah menggunakan structural equation modelling SEM dengan LISREL 8.70. Penelitian ini dilakukan di Indonesia dan berfokus pada pengguna Instagram serta kampanye iklan media sosial yang beredar di Indonesia. Meskipun terdapat limitasi, penelitian ini dapat membantu pemasar untuk meningkatkan efektivitas iklan untuk mendapatkan ROI yang ingin dicapai dengan iklan yang memiliki daya tarik emosional, kreativitas, informasi, dan aspek hiburan sehingga dapat meningkatkan sikap positif konsumen terhadap iklan, merek, dan niat pembelian.

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The continuous growth of social media usage for advertising has sparked questions about important aspects of advertisement which could attract the customers. The purpose of this paper is to understand which aspects of the advertising exposure in the widely use social media in Indonesia, Instagram, towards the behavioral attitudes of customers toward the advertising, brand, and purchase intention.

Quantitative research was conducted by a survey among a sample respondents via self administered structured questionnaires. Data was analyzed using Structural Equation Modelling SEM using LISREL 8.70.

This study was only conducted in Indonesia which focus on Instagram user and the advertising campaign runs in Indonesia. Despite this limitation, the findings on this study enable marketers to enhance the effectiveness of their advertising campaign to reach the targeted ROI by an advertising that has emotional appealss, creativity, information, entertainment aspects to increase customer positive attitude toward the advertising, attitude toward the brand and purchase intention."

"Ada banyak faktor yang dapat mempengaruhi customers sebelum memutuskan untuk membeli suatu produk. Salah satunya dengan mencari berbagai informasi mengenai produk tersebut. Pencarian informasi ini berguna untuk mengurangi customers' uncertainty terhadap kualitas produk yang ditawarkan. Informasi ini dapat diperoleh melalui online review yang merupakan salah satu bentuk dari electronic word of mouth (eWOM). Tujuan dari penelitian ini untuk melihat keefektifan eWOM, review helpfulness, customers trust, brand attitude, dalam mempengaruhi purchase intention produk kosmetik di suatu retailer kosmetik di Indonesia, Sociolla. Metode penelitian yang digunakan kuantitatif deskriptif dengan mengumpulkan data melalui survei online dengan 155 responden. Setelah itu, Partial Least Square–Structural Equation Modeling (PLS-SEM) digunakan untuk menganalisis data. Penelitian ini menemukan bahwa eWOM berpengaruh secara positif dan signifikan terhadap review helpfulness. Review helpfulness juga memiliki pengaruh yang positif dan signifikan terhadap customers trust dan brand attitude. Penelitian ini juga menemukan bahwa customers trust dan brand attitude berpengaruh positif dan signifikan terhadap purchase intention. Ditemukan juga bahwa review helpfulness secara tidak langsung memiliki pengaruh yang positif dan signifikan terhadap purchase intention dengan dimediasi oleh customers trust dan brand attitude. Hasil penelitian juga menunjukkan bahwa review helpfulness, customers trust, brand attitude, secara positif dan signifikan memediasi pengaruh eWOM terhadap purchase intention.

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Many factors can influence customers before decide to buy a product. One of them is by looking for information about the product. Information search is useful for reducing customers' uncertainty about the quality of the product. Information can be obtained through online reviews, a form of electronic word of mouth (eWOM). This study aims to see the effectiveness of eWOM in influencing purchase intention on cosmetic retailers. The study also used review helpfulness, customers trust, and brand attitude as mediating variables in the context of Sociolla, a cosmetic retailer in Indonesia. This study used descriptive quantitative research methods by collecting the data via an online survey with 155 respondents. PLS-SEM used to analyse the data. Findings indicate that eWOM has a positive and significant effect on review helpfulness. Review helpfulness also has a positive and significant effect on customers trust and brand attitude. Customers trust and brand attitude also positively and significantly affected purchase intention. This study also found that review helpfulness has an indirect positive and significant effect on purchase intention via customers trust and brand attitude. Results suggest that review helpfulness, customers trust, and brand attitude positively and significantly mediate the effect of eWOM on purchase intention."

"Penelitian ini bertujuan meneliti faktor-faktor apa saja yang mempengaruhi attitude towards skippable ads dan pengaruhnya terhadap brand awareness dan purchase intention. Dengan teknik Structural Equation Model menggunakan software Lisrel, penelitian ini menemukan informativeness, entertainment, dan emotional appeal memiliki pengaruh positif yang signifikan terhadap attitude towards advertising. Di sisi lain, irritation berpengaruh negatif serta credibility dan personalization tidak berpengaruh signifikan terhadap attitude towards advertising. Attitude towards advertising sendiri berpengaruh positif dan signifikan terhadap brand awareness dan purchase intention. Terakhir, brand awareness berpengaruh positif signifikan terhadap purchase intention.

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This study aims to examine the factors that influence attitude towards skippable ads and their effect on brand awareness and purchase intention. With the Structural Equation Model technique using Lisrel software, this study found that informativeness, entertainment, and emotional appeal have a significant positive effect on attitude towards advertising. On the other hand, irritation has a negative effect, and credibility and personalization have no significant effect on attitude towards advertising. Attitude towards advertising itself has a positive and significant effect on brand awareness and purchase intentions. Lastly, brand awareness has a significant positive effect on purchase intentions."

"Tujuan dari penelitian ini adalah untuk mengevaluasi pengaruh youtuber endorsement terhadap brand attitude dan brand credibility dari smartphone asal Cina. Penelitian ini juga bertujuan untuk mengevaluasi pengaruh brand attitude dan brand credibility terhadap niat beli konsumen pada produk smartphone asal Cina. Analisis dari sikap merek melibatkan variabel Country-of-Origin Image (COO) karena persepsi umum tentang kualitas produk Cina yang dianggap negatif, dan diyakini mempengaruhi brand attitude dari konsumen. Structural Equation Modeling (SEM) akan digunakan untuk menganalisis data yang dikumpulkan melalui survei online dari 207 responden. Hasil penelitian menunjukkan bahwa Youtuber endorsement berpengaruh positif terhadap brand attitude dan brand credibility. Selanjutnya, attractiveness, trustworthiness, dan expertise ditemukan sebagai faktor yang mempengaruhi kredibilitas endorser serta trustworthiness dan expertise memiliki dampak terbesar pada kredibilitas endorser. Brand attitude dan brand credibility juga memiliki dampak positif terhadap niat beli konsumen pada produk smartphone Cina dan secara mengejutkan COO memiliki dampak positif pada brand attitude karena persepsi peningkatan kualitas produk. Penelitian ini menyoroti faktor-faktor penting yang menentukan kredibilitas endorser endorser dan diharapkan dapat digunakan oleh produsen smartphone asal Cina dalam merancang strategi pemasaran mereka.

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The purpose of this research is to evaluate the impact of youtuber endorsement to brand attitude and brand credibility of Chinese brand smartphone. This research also intended to evaluate the impact of brand attitude and brand credibility on Chinese brand smartphone purchase intention. The investigation of brand attitude involves Country-of-Origin Image (COO) variable due to the general perception of the Chinese products quality which are considered negative, and it is believed to affect consumer brand attitude. Structural Equation Modelling (SEM) will be used to analyze the data that collected using online survey from 207 respondent. The result shows Youtuber endorsement has a positive impact to brand attitude and brand credibility. Furthermore, it is suggested that attractiveness, trustworthiness, and expertise are found to be the factors that impact endorser credibility and trustworthiness has the largest impact on endorser credibility. Brand attitude and brand credibility also have a positive impact to purchase intention of Chinese brand smartphones and COO surprisingly has a positive impact in brand attitude due to the perception of quality improvement in the products. This research highlights the important factors that determine the credibility of youtuber endorsement and expected to be used by smartphone companies in designing their marketing strategies."

"Perkembangan media sosial dimanfaatkan oleh pemilik brand maupun marketer menjadi channel untuk berkomunikasi dan berinteraksi dengan konsumen. Tidak sedikit perusahaan yang bekerjasama dengan influencer sebagai source of message untuk menawarkan produk atau brand. Namun pemilihan influencer yang tepat bukanlah hal yang mudah. Beberapa fenomena yang terjadi, pelaku usaha mendapatkan hasil yang kurang efektif dari penggunaan influencer marketing. Selain itu, dari literasi sebelumnya didapatkan bahwa kegagalan menemukan keseimbangan antara influencer dan brand dapat menghasilkan citra terbalik, yang menyebabkan kebingungan pelanggan dan sikap negatif terhadap brand. Penelitian dilakukan untuk menjawab fenomena dan permasalahan yang ada dengan mengidentifikasi faktor yang mempengaruhi attitude toward influencer di media sosial dan mencari tahu pengaruhnya terhadap brand attitude dan purchase intention. Penelitian ini merupakan pengembangan dari Theory of Planned Behavior dan elaborasi dari penelitian yang sudah ada sebelumnya dengan menggunakan Structure Equation Modelling (SEM). Hasil penelitian menunjukkan faktor-faktor yang dapat mempengaruhi attitude toward influencer diantaranya perceived credibility, trust, perceived expertise, perceived congruence, dan influencer-brand congruence. Selain itu, didapatkan bahwa attitude toward influencer berpengaruh positif terhadap brand attitude dan purchase intention. Secara praktis penelitian ini memberikan gambaran bagi pelaku usaha dan pemasar mengenai faktor-faktor yang mempengaruhi sikap konsumen Indonesia terhadap influencer sehingga dapat memilih influencer yang tepat dan memberikan dampak positif terhadap brand attitude dan purchase intention. Hal ini juga membantu pelaku usaha dan pemasar untuk memahami kontribusi influencer marketing terhadap brand attitude dan purchase intention.

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The development of social media is used by brand owners and marketers as a channel to communicate and interact with consumers. Many companies have collaborated with influencers as a source of message to offer a product or brand. But choosing the right influencer is not an easy thing. Some phenomena that occur, business actors get less-effective results from the use of influencer marketing. In addition, from previous literature it was found that failure to find a balance between influencers and brands can result in a reversed image, which causes customer confusion and negative attitudes towards the brand. The research was conducted to answer existing phenomena and problems by identifying factors that influence attitudes toward influencers on social media and finding out their influence on brand attitudes and purchase intentions. This research is a development of the Theory of Planned Behavior and an elaboration of previous research using Structure Equation Modeling (SEM). The results of the study show that the factors that can influence attitudes toward influencers include perceived credibility, trust, perceived expertise, perceived congruence, and influencer-brand congruence. In addition, it was found that attitude toward influencers had a positive effect on brand attitude and purchase intention. Practically, this research provides an overview for business actors and marketers regarding the factors that influence Indonesian consumers' attitudes towards influencers so that they can choose the right influencer and have a positive impact on brand attitude and purchase intention. It also helps businesses and marketers to understand the contribution of influencer marketing to brand attitude and purchase intention."