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"Perkembangan modest fashion di Indonesia meningkat pesat dalam beberapa tahun terakhir. Sejak pandemi, pada tahun 2020, beberapa modest fashion brand ternama di Indonesia mulai mengalihkan strategi penjualan mereka ke ranah online, salah satunya melalui media sosial Instagram. Oleh karena itu, pemasaran produk modest fashion brand dengan menggunakan jasa social media influencer (SMI) sedang berkembang dengan pesat. Penelitian ini ingin mengetahui peran mediasi dari perceived credibility dan perceived religiosity SMI terhadap brand attitude dan purchase intention pada modest fashion brand di Indonesia, serta peran moderasi dari hedonic value pada produk tersebut. Penelitian ini menggunakan metode kuantitatif single cross-sectional dengan jumlah responden sebanyak 246 orang wanita pengguna aktif Instagram. Data dalam penelitian ini diolah menggunakan AMOS 24 dengan metode SEM. Hasil dari penelitian ini menunjukkan bahwa perceived expertise, goowill, dan trustworthiness, serta perceived religiosity yang dimiliki oleh SMI mampu memediasi hubungan antara SMI power dan brand attitude. Kemudian, hedonic value dari produk modest fashion brand juga mampu mempengaruhi purhcase intention. 

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In recent years, modest fashion has grown significantly in Indonesia. Since the pandemic in 2020, some well-known modest fashion companies in Indonesia have started to change their focus from offline to online sales, using Instagram as one of the strategies. As a result, social media influencers (SMI) in marketing strategies are expanding. This study wants to analyze the mediating role of perceived credibility and religiosity of SMI on brand attitude and purchase intention of modest fashion brands in Indonesia, as well as the effects of hedonic value on the product. This study included 246 respondents who are active female Instagram users and used a single cross-sectional quantitative methodology. The data was processed using AMOS 24 with the SEM method. This research offers empirical evidence on the mediating effect of expertise, goodwill, trustworthiness, and religiosity between SMI power and brand attitude. Furthermore, the result of this study also shows that moderating effect of the hedonic value on the product from modest fashion brands impacts the purchase intention."

"Meningkatnya kolaborasi antara perusahaan dan organisasi amal telah menjadi tren global di mana istilah Cause-Related Marketing (CRM) digunakan untuk menjelaskan fenomena ini. Karena strategi ini menjadi tren di seluruh dunia, pemasar perlu memahami apakah peranbudaya (misalnya self-construal) pada perilaku pembelian dan perspektif kegiatan CRM mereka akan berbeda di seluruh pasar. Untuk menjawab masalah ini, studi ini menyelidiki efek dari self-construals pada niat mereka untuk membeli produk CRM dan sikap merek terhadap CRM dengan mengoperasionalkan self-construals menggunakan data lintas negara. Selain itu, peran emosi (misalnya empati) diperhitungkan dalam menengahi hubungan ini. Dengan melakukan survey dengan partisipan dari Indonesia (saling bergantung) dan Belanda (independen), penelitian ini mengungkapkan dukungan dari literatur sebelumnya bahwa self-construals yang saling bergantung (Interdependent Self-construal) memiliki niat yang lebih tinggi untuk membeli produk CRM dari pada self-construals independen dan hubungan diberikan melalui peran mediasi empati. Meskipun self-construals tidak berbeda secara signifikan pada sikap mereka terhadap merek yang mempraktikan CRM, empati ditemukan menjadi faktor yang menengahi interpretasi diri yang saling bergantung untuk memiliki sikap yang lebih menguntungkan terhadap merek yang mempraktikkan CRM dari pada interpretasi diri independen. Praktis, pemasar disarankan untuk fokus pada penerapan strategi CRM di negara di mana strategi CRM dipandang lebih menguntungkan dan menguntungkan.

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The rise of collaboration between companies and charitable organizations has become a global trend where the term Cause-Related Marketing (CRM) is used to explain this phenomenon. As this strategy becomes a worldwide trend, the marketers need to understand whether the role of culture (e.g. self-construal) on their buying behavior and perspectives of CRM activities will differ across markets. To answer the problem, the current study investigates the effect of self-construals on their intention to purchase CRM products and brand attitudes towards CRM by operationalizing the self-construals using cross-country data. Besides, the role of emotion (e.g. empathy) was taken into account in mediating these relationships. By conducting surveys with Indonesian (interdependent) and the Netherlands (independent) participants, the present study reveals support from previous literature that the interdependent self-construals have higher intention to purchase CRM products than the independent self-construals and the relationship is exerted through the mediating role of empathy. Although self-construals do not differ significantly on their attitudes towards brand practicing CRM, empathy was found to be the factor mediating the interdependent self-construals to have more favorable attitudes towards brand practicing CRM than the independent self-construals. Practically, marketers are recommended to focus on implementing the CRM strategy in a country where the CRM strategy is viewed as more favorable and profitable."

"Penelitian ini bertujuan untuk mengetahui pengaruh trustworthiness, customer citizenship behaviour, customer participation behaviour, dan expected brand value terhadap purchase intention dalam high involvement product. Penelitian ini menggunakan purposive sampling dengan pendekatan kuantitatif dan metode SEM-PLS yang menggunakan perangkat lunak SmartPLS versi 4. Hasilnya adalah semua pengaruh langsung signifikan kecuali customer participation behaviour. Semua pengaruh mediasi dan moderasi tidak signifikan. Penelitian ini memiliki kebaruan dalam segi influencer untuk high involvement product dengan variabel independen trustworthiness karena menggunakan influencer mobil sebagai objek penelitian serta penelitian dilakukan di negara yang berbeda dengan penelitian sebelumnya. Implikasi dari penelitian ini yaitu brand juga dapat meningkatkan perannya dalam mengeksplorasi media sosial dengan melakukan kampanye untuk menampung komunikasi dan interaksi seperti diskusi, ulasan, dan komentar Brand juga dapat mempertimbangkan apakah Fitra Eri merupakan influencer otomotif yang tepat untuk mempromosikan brand sesuai dengan tujuan yang ingin dicapai oleh brand.

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Determine the effect of trustworthiness, customer citizenship behaviour, customer citizenship behaviour, and expected brand value towards purchase intention in high involvement product. This research uses purposive sampling, quantitative approach and SEM-PLS method with the Smart-PLS version 4 software. All direct effects are proven as significant, except for customer participation behaviour. There is no mediation effect and no moderation effect. Novelty of this research can be found in the research object itself, which is influencer's influence on products' high involvement with independent trustworthiness as variable, where automotive influencer is used as research object. Moreover, this research is conducted in a different country than previous research. Building trust is one of the most important things in ensuring the success of customer citizenship behavior, by giving key updates via various social media or brand influencer. Brand owners could also increase their own involvement in exploring social media, one of the examples is by doing campaign to communicate and interact with customers, reviews, comments, and votes. Brand owners could also consider whether Fitra Eri is the most suitable automotive influencer to promote their brand, in accordance with their objectives."

"Ada banyak faktor yang dapat mempengaruhi customers sebelum memutuskan untuk membeli suatu produk. Salah satunya dengan mencari berbagai informasi mengenai produk tersebut. Pencarian informasi ini berguna untuk mengurangi customers' uncertainty terhadap kualitas produk yang ditawarkan. Informasi ini dapat diperoleh melalui online review yang merupakan salah satu bentuk dari electronic word of mouth (eWOM). Tujuan dari penelitian ini untuk melihat keefektifan eWOM, review helpfulness, customers trust, brand attitude, dalam mempengaruhi purchase intention produk kosmetik di suatu retailer kosmetik di Indonesia, Sociolla. Metode penelitian yang digunakan kuantitatif deskriptif dengan mengumpulkan data melalui survei online dengan 155 responden. Setelah itu, Partial Least Square–Structural Equation Modeling (PLS-SEM) digunakan untuk menganalisis data. Penelitian ini menemukan bahwa eWOM berpengaruh secara positif dan signifikan terhadap review helpfulness. Review helpfulness juga memiliki pengaruh yang positif dan signifikan terhadap customers trust dan brand attitude. Penelitian ini juga menemukan bahwa customers trust dan brand attitude berpengaruh positif dan signifikan terhadap purchase intention. Ditemukan juga bahwa review helpfulness secara tidak langsung memiliki pengaruh yang positif dan signifikan terhadap purchase intention dengan dimediasi oleh customers trust dan brand attitude. Hasil penelitian juga menunjukkan bahwa review helpfulness, customers trust, brand attitude, secara positif dan signifikan memediasi pengaruh eWOM terhadap purchase intention.

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Many factors can influence customers before decide to buy a product. One of them is by looking for information about the product. Information search is useful for reducing customers' uncertainty about the quality of the product. Information can be obtained through online reviews, a form of electronic word of mouth (eWOM). This study aims to see the effectiveness of eWOM in influencing purchase intention on cosmetic retailers. The study also used review helpfulness, customers trust, and brand attitude as mediating variables in the context of Sociolla, a cosmetic retailer in Indonesia. This study used descriptive quantitative research methods by collecting the data via an online survey with 155 respondents. PLS-SEM used to analyse the data. Findings indicate that eWOM has a positive and significant effect on review helpfulness. Review helpfulness also has a positive and significant effect on customers trust and brand attitude. Customers trust and brand attitude also positively and significantly affected purchase intention. This study also found that review helpfulness has an indirect positive and significant effect on purchase intention via customers trust and brand attitude. Results suggest that review helpfulness, customers trust, and brand attitude positively and significantly mediate the effect of eWOM on purchase intention."

"Penelitian ini mengadopsi penelitian yang dilakukan oleh Pradhan, Duraipandan dan Sethi (2014) di India. Objek penelitian tersebut adalah brand sepatu olahraga seperti Adidas, Nike, Puma dan Reebok. Tujuan penelitian adalah untuk mengetahui pengaruh kesesuaian kepribadian konsumen dengan merek  (UP-BP congruence), kesesuaian merek dengan selebriti (BP-CP congruence), dan kesesuaian selebriti dan konsumen (CP-UP congruence) terhadap sikap brand (brand attitude atau BA) dan dampaknya pada minat beli (brand purchase intention atau BPI). Pengaruh celebrity-brand-user personality congruence terhadap brand purchase intention dimediasi oleh brand attitude (BA). Pada penelitian ini, objek penelitian dikembangkan menjadi produk kosmetik lokal indie. Sebanyak 119 responden perempuan, yang familiar dengan Tyna Kanna Mirdad dan brand lipstik lokal indie SAS C, serta mengetahui lipstik Truly Mazing berpartisipasi dalam penelitian ini. Data dalam penelitian ini, dianalisa menggunakan Path Analysis, yang diolah menggunakan program SPSS 24. Hasil penelitian menunjukkan bahwa UP-BP congruence, BP-CP congruence, dan CP-UP congruence secara langsung tidak berpengaruh signifikan terhadap BA dan BPI. Akan tetapi, brand attitude (BA) berpengaruh signifikan terhadap brand purchase intention (BPI). Sehingga, melalui mediasi BA, UP-BP congruence, BP-CP congruence dan CP-UP congruence, berpengaruh signifikan terhadap brand purcase in tention (BPI).

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This study adopted research conducted by Pradhan, Duraipandan and Sethi (2014) in India. The object of the research is sport footwear brand such as Adidas, Nike, Puma and Reebok. The purpose of the study is to find out the influence of consumer-brands personality congruence (UP-BP congruence), brand-celebrities personality congruence (BP-CP congruence), and celebrities-user personality congruence (CP-UP congruence) on brand attitudes (BA) and their impact on brand purchase intention (BPI). The influence of celebrity-brand-user personality congruence on brand purchase intention is mediated by brand attitude (BA).

In this study, the object of research was developed into indie local cosmetic products. A total of 119 female respondents, who were familiar with Tyna Kanna Mirdad, the local indie lipstick brand SAS C and the Truly Mazing lipstick participated in this study. The data in this study were analyzed using Path Analysis, which was processed using the SPSS 24 program. The results showed that UP-BP congruence, BP-CP congruence, and CP-UP congruence did not significantly influence BA and BPI. However, brand attitude (BA) has a significant effect on brand purchase intention (BPI). Thus, through mediation BA, UP-BP congruence, BP-CP congruence and CP-UP congruence, have a significant effect on brand purcase tention (BPI)."

"Penggunaan selebriti sebagai juru bicara bagi perusahaan menjadi metode periklanan yang umum Alasan mengapa iklan yang dibintangi oleh selebriti menjadi terkenal adalah karena pengiklan percaya bahwa pesan yang disampaikan oleh individu yang dikenal konsumen akan lebih mendapatkan perhatian bagi beberapa konsumen Tujuan dari penelitian ini adalah untuk menganalisis pengaruh dimensi kredibilitas endorser terhadap sikap konsumen pada iklan merek dan minat beli Penelitian ini menggunakan pendekatan kuantitatif dengan metode non probability sampling bagi responden yang berada di wilayah Jabodetabek Hasil penelitian menunjukkan bahwa dimensi kredibilitas endorser attractiveness dan trustworthiness mempengaruhi sikap konsumen terhadap iklan merek dan minat beli.

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The use of celebrity endorser as a spokespeople to be a prominent method of advertising. The reason of using the popularity of celebrity in advertising isis advertiser rsquo s belief that messages delivered by well -known figure attract more attention for some consumer. This research is conducted to analyze influence of endorser credibility to consumer attitude towards advertisement, brand and purchase intention. The research uses quantitative approach with non-probability sampling method for respondent live in Jabodetabek area. The result shows that dimension of credibility endorser (attractiveness and trustworthiness) are affecting attitude towards advertisement, brand and purchase intention."

"Seiring dengan perkembangan teknologi komunikasi dan internet sekarang ini, media sosial telah menjadi sarana komunikasi, sumber informasi, dan pemasaran merek yang strategis bagi perusahaan, salah satunya dengan digital influencer. Sebagai online opinion leader, opini dan rekomendasi digital influencer mampu mempengaruhi persepi para pengikutnya. Namun beberapa hasil penelitian terdahulu menyatakan bahwa tingkat popularitas digital influencer belum tentu sebanding dengan tingkat pengaruh yang dapat diberikan kepada pengikutnya. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh perceived influence Tasya Farasya sebagai mega-influencer produk kosmetik Indonesia terhadap purchase intention pengikutnya pada produk kosmetik merek Maybelline melalui brand engagement in self-concept dan brand expected value sebagai variabel mediasi. Pendekatan penelitian kuantitatif dengan sampel sebanyak 220 orang melalui kuesioner online Gform dengan metode non probabilita. Hasil penelitian menunjukkan bahwa perceived influence berpengaruh positif secara langsung terhadap purchase intention; perceived influence berpengaruh positif terhadap purchase intention melalui brand engagement in self-concept dan brand expected value, serta brand engagement in self-concept berpengaruh positif terhadap brand expected value. Rekomendasi penelitian agar Maybelline mempertahankan penggunaan influencer yang memiliki keahlian di bidang produk kosmetik seperti Tasya Farasya serta meningkatkan pertimbangannya untuk memilih influencer yang memiliki kemampuan persuasif yang tinggi dalam mempengaruh persepsi pengikutnya.

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Along with the development of communication technology and the internet nowdays, social media has become a means of communication, a source of information, and strategic brand marketing for companies, one of which is digital influencers. As an online opinion leader, digital influencers' opinions and recommendations are able to influence the perceptions of their followers. However, some previous research results state that the level of popularity of digital influencers is not necessarily proportional to the level of influence that can be given to their followers. Therefore, this research aims to analyze the effect of Tasya Farasya's perceived influence as a mega influencer on the purchase intention of Maybelline cosmetic products by her followers on Instagram through brand engagement in self-concept and brand expected value as a mediating variable. A quantitative research approach with a sample of 220 people through an online google form questionnaire with a non-probability method. The results shows that perceived influence had a direct positive effect on purchase intention; perceived influence has a positive effect on purchase intention through brand engagement in self-concept and brand expected value; and brand engagement in self-concept has a positive effect on brand expected value. This study recommends that Maybelline maintain the use of influencers who have expertise in cosmetic products such as Tasya Farasya and increase their consideration in choosing influencers who have high persuasive abilities in influencing the perceptions of their followers."

"Penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh perceived value yang terdiri dari utilitarian value, hedonic value, dan social value terhadap continuous purchase intention dengan adanya variabel mediasi yaitu consumer trust yang terdiri dari trust in streamer dan juga trust in product dalam konteks live streaming e-commerce khususnya Shopee Live. Penelitian ini merupakan penelitian kuantitatif dengan menganalisis data yang terkumpul dari 350 responden melalui survei menggunakan google form. Responden dalam penelitian ini merupakan individu yang minimal berusia 17 tahun dan pernah membeli produk melalui Shopee Live dalam 3 bulan terakhir. Data yang diperoleh kemudian dianalisis dengan menggunakan metode Partial Least Squares Structrual Equation Modelling dengan bantuan perangkat lunak SmartPLS 3 untuk analisis data. Penelitian ini menghasilkan bahwa utilitarian value, social value, dan hedonic value memiliki pengaruh positif yang signifikan terhadap trust in streamer. Selain itu juga ditemukan bahwa utilitarian value dan social value memiliki pengaruh positif yang signifikan terhadap trust in product namun hedonic value tidak memiliki pengaruh positif yang signifikan terhadap trust in product. Trust in streamer dan trust in product juga memiliki pengaruh positif yang signifikan terhadap continuous purchase intention. Ditemukan juga jalur yang paling signifikan mempengaruhi continuous purchase intention yaitu utilitarian value trust in streamer continuous purchase intention.

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This study was conducted with the aim of knowing the effect of perceived value which consists of utilitarian value, hedonic value, and social value on continuous purchase intention with the mediating variable, namely consumer trust which consists of trust in streamers and also trust in products in the context of e-commerce live streaming, especially Shopee Live. This research is a quantitative research by analyzing data collected from 350 respondents through a survey using google form. Respondents in this study are individuals who are at least 17 years old and have purchased products through Shopee Live in the last 3 months. The data obtained was then analyzed using the Partial Least Squares Structrual Equation Modeling method with SmartPLS 3 as a software to analyze the data. This study found that utilitarian value, social value, and hedonic value have a significant positive influence on trust in streamers. It was also found that utilitarian value and social value have a significant positive effect on trust in product but hedonic value does not have a significant positive effect on trust in product. Trust in streamer and trust in product also have a significant positive effect on continuous purchase intention. It was also found that the most significant pathway affecting continuous purchase intention is utilitarian value trust in streamer continuous purchase intention."

"Saat ini sektor industri kosmetik lokal di Indonesia sedang tumbuh dengan pesat. Salah satu merek kosmetik lokal adalah Make Over, yang menggunakan influencer endorsement sebagai strategi pemasarannya. Penelitian ini bertujuan untuk menguji pengaruh kredibilitas influencer endorser Abel Cantika terhadap sikap merek, pengaruh sikap merek terhadap minat beli pengikut milenial Instagram Make Over, pengaruh kredibilitas influencer endorser Abel Cantika terhadap kredibilitas merek Make Over, dan pengaruh kredibilitas merek Make Over terhadap minat beli pengikut milenial Instagram Make Over. Penelitian ini menggunakan pendekatan kuantitatif dengan online survey untuk mengumpulkan data. Hasil penelitian menunjukan kredibilitas influencer endorser berpengaruh positif terhadap sikap merek, sikap merek berpengaruh positif terhadap minat beli, kredibilitas influencer endorser berpengaruh positif terhadap kredibilitas merek, dan kredibilitas merek berpengaruh positif terhadap minat beli. Penelitian ini merekomendasikan agar Make Over perlu memilih influencer yang memiliki karakteristik yang menarik untuk menjadi influencer endorser agar meningkatkan sikap merek dari konsumen terhadap Make Over, Make Over perlu menjadikan Abel Cantika sebagai brand ambassador ataupun influencer endorser tetap dari Make Over, dan, Make Over perlu untuk meningkatkan kredibilitas merek dengan mempertahankan nama dari Make Over dikalangan konsumen.

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Nowdays local cosmetic indusrty sector in Indonesia is growing rapidly. One of the local cosmetic brand is Make Over, which is uses influencer endorsement its marketing strategy. This study aims to examine the effect of influencer endorser credibility “Abel Cantika” on brand attitude, the effect of brand attitude on purchase intention of millenial followers of Make Over Intagram, the effect of influencer endorser credibility “Abel Cantika” on Make Over brand credibility, and the effect of Make Over brand Credibility on purchase intention of millenial followers of Make Over Intagram. In this study the researcher used influencer endorser credibility, brand attitude, and brand credibility theory from Wang et al., and purchase intention theory from Chin et al. This study uses a quantitative approach with online survey methods for collecting data. The results of this study indicate that influencer endorser credibility positively influences brand attitude, brand attitude positively influence purchase intention, influencer endorser credibility positively influences brand credibility, and brand credibility positively influence purchase intention. This research recommends that Make Over needs to choose influencers who have attractive characteristics to become endorser influencers in order to increase the brand attitude of consumers towards Make Over, Make Over needs to make Abel Cantika a brand ambassador or permanent endorser influencer of Make Over, and Make Over is needs to increase brand credibility by maintaining the name of the Make Over among consumers."

"Saat ini, media sosial menjadi platform penting untuk promosi dan membangun kepercayaan terhadap brand. Instagram populer di kalangan generasi Z dan milenial di Indonesia serta digunakan juga oleh brand, salah satunya adalah Netflix, untuk menjangkau dan berinteraksi dengan audiensnya, meningkatkan brand awareness, serta mendorong penjualan. Penelitian ini menggunakan kerangka Stimulus-Organism-Theory (S-O-R) dengan fokus pada Instagram Netflix Indonesia. Penelitian ini mengumpulkan data primer melalui kuesioner yang disebar secara online kepada followers Instagram Netflix Indonesia kemudian diolah dengan software SmartPLS 3 dengan metode PLSSEM. Hasil dari 187 responden menunjukkan social media marketing activities berpengaruh positif dan signifikan terhadap subscription intention, willingness to pay premium price, willingness to recommend, perceived value, trust, dan brand image. Perceived value dan brand image memiliki efek mediasi parsial, sementara trust tidak memiliki pengaruh signifikan.

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Currently, social media is an important platform for promotion and building brand trust. Instagram is popular among generation Z and millennials in Indonesia and is also used by brands, one of which is Netflix, to reach and interact with its audience, increase brand awareness, and drive sales. This research uses the Stimulus-Organism-Theory (S-O-R) framework with a focus on Netflix Indonesia's Instagram. This study collected primary data through questionnaires that were distributed online to Netflix Indonesia Instagram followers and then analyzed using SmartPLS 3 software with the PLS-SEM method. The results from 187 respondents show that social media marketing activities have a positive and significant effect on subscription intention, willingness to pay premium price, willingness to recommend, perceived value, trust, and brand image. Perceived value and brand image have a partial mediating effect, while trust has no significant effect."