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Tiara Andriani
Pengaruh Supportive Work Environment terhadap Employee Retention dengan Peran Mediasi Organizational Commitment dan Organizational Engagement (Studi Kasus pada Karyawan Milenial di BUMN) = The influence of Supportive Work Environment on Employee Retention with the mediating role of Organizational Commitment and Organizational Engagement (Case Study on millennial employees at State Owned Enterprise)
"Pengantar: Retensi menjadi salah satu tantangan tersulit dan saat ini generasi milenial sudah mendominasi tempat kerja. Namun, terdapat isu terkait komitmen dan engagement yang membuat mereka dapat berpindah ke peluang lain yang lebih baik. Perusahaan perlu meretensi mereka dengan membuat mereka merasa didukung dengan menyediakan lingkungan kerja yang suportif. Mereka juga dapat lebih berkomitmen dan engage di setiap pekerjaan sehingga berpengaruh pada retensi.
Tujuan: Penelitian ini bertujuan untuk menguji pengaruh supportive work environment terhadap employee retention yang dimediasi oleh organizational commitment dan organizational engagement.
Metode: Pengumpulan data didapatkan dari hasil tanggapan kuesioner daring pada 336 responden karyawan tetap dari generasi milenial yang bekerja di BUMN. Metode Structural Equation Modelling (SEM) dengan menggunakan software LISREL digunakan untuk menganalisis data.
Hasil: Temuan dari penelitian menunjukkan bahwa supportive work environment terbukti berpengaruh signifikan dan positif terhadap employee retention. Selain itu, organizational commitment dan organizational engagement terbukti memediasi hubungan antara supportive work environment dan employee retention secara parsial.
Kesimpulan: Pada penelitian ini, untuk dapat meningkatkan retensi maka perusahaan perlu menciptakan supportive work environment dan meningkatkan organizational engagement sebagai prioritas, serta organizational commitment pada karyawan.
Introduction: Retention is one of the hardest challenges that companies face and currently the millennial generation dominates at the workplace. However, there are issues of commitment and engagement, so they like to move to get better opportunities Hence companies need to retain with making them feel supported by providing a supportive work environment. They can be more committed and engaged in every work, so it has an effect on retention.
Purpose: This study aims to test the relationship between supportive work environment on employee retention with organizational commitment and organizational engagement as mediation.
Methodology: Data was collected by online survey from 336 millennials permanent employees worked at SOE. Further, Structural Equation Modelling (SEM) using LISREL helps to analyze data.
Findings: The results showed that supportive work environment has a significant and positive effect on employee retention. Besides, organizational commitment and organizational engagement are partially mediates the relationship between supportive work environment and employee retention
Conclusions: This study explains that in order to increase retention, companies need to create a supportive work environment and increase organizational engagement as a priority, as well as organizational commitment to employees.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
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UI - Skripsi Membership  Universitas Indonesia Library
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Alfred Andreas Patar
Pengaruh supportive work environment (SWE) pada retensi karyawan melalui organizational engagement studi kasus: karyawan The Margo Hotel = Effects of supportive work environment (SWE) on employee retention with mediating role organizational engagement study case: employee of The Margo Hotel
"ABSTRACT
Penelitian ini membahas pengaruh Suportive Work Environment (SWE) yang terdiri dari empat dimensi yaitu perceived climate, supervisory relationship, peer group interaction, perceived organizational  support terhadap Retensi Karyawan dengan di mediasi oleh Organizational Engagement pada karyawan The Margo Hotel. Metode pengumpulan data pada penelitian ini adalah kuantitatif dengan analisis deskriptif. Penelitian ini melibatkan 70 karyawan The Margo Hotel Depok. Hasil penelitian ini menunjukan adanya pengaruh positif dan signifikan dari Suportive Work Environment (SWE) terhadap Retensi Karyawan serta Organizational Engagement pada karyawan The Margo Hotel dan juga Organizational Engagement mampu memediasi hubungan antara Suportive Work Environment (SWE) dengan Retensi Karyawan. Hasil penelitian tersebut sekaligus juga memberikan saran bagi manajemen The Margo Hotel Depok dalam menciptakan lingkungan kerja yang nyaman bagi karyawannya serta praktik-praktik yang bisa meningkatkan engagement karyawan dengan organisasi.
ABSTRACT
This focus of the study is to investigate the mediating effect of organizational engagement in the relationship between supportive work environment and employee retention in employee of The Margo Hotel. This study involved 70 employee of The Margo Hotel Depok. The result of the study indicate supportive work environment play a crucial role in the predicting the employee retention. Organizational engagement mediates the relationship between  supportive work enviromnet and employee retention. And also providing advice for the management of The Margo Hotel Depok in maintain the quality of working environment and HR Practice that can embrace organizational engagement amongst the employee."
2018
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UI - Skripsi Membership  Universitas Indonesia Library
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M. Ichsan Iskandar Aulia
Pengaruh employee engagement, work environment, dan organizational learning terhadap organizational commitment (studi PT TASPEN Persero) = The effect of employee engagement, work environment, and organizational learning toward organizational commitment (study in PT TASPEN Persero)
"ABSTRAK
Penelitian ini bertujuan untuk menganalisis pengaruh employee engagement, work environment, dan organizational learning terhadaporganizational commitment dengan studi pada perusahaan asuransi milik negara.Variabel employee engagementdiukur melalui perangkat Utrecht Work Engagement Scale (UWES)oleh Schaufeli dan Bakker (2004), variabel work environmentdiukur berdasarkan McGuire dan McLaren (2009) dan Sedarmayanti (2001), sedangkan organizational learning diukur menggunakan teori dari Watkins dan Marsick (2003), dan variabel organizational commitment diukur menggunakan teori dari Mowday, Steers, dan Porter (1979).Penelitian ini menggunakan pendekatankuantitatif dengan kuesioner sebagai instrumen penelitian. Analisis dilakukan pada pegawai tetap non-manajerial di PT TASPEN (Persero) yang telah bekerja minimal selama satu tahun di perusahaan dengan jumlah responden terkumpul sebanyak 180 orang. Data penelitian ini dianalis menggunakan teknik analisis Partial Least Squaredengan bantuan perangkat lunak WarpPLS v.6. Hasil penelitian ini membuktikan bahwa employee engagement dan organizational learningmemiliki pengaruh yang signifikan terhadap organizational commitment pegawai. Berbeda dengan work environmentyang memiliki pengaruhdengan arah positifterhadap organizational commitmentpegawainamun tidak signifikan.
ABSTRACT
The purpose of this research is to examines the effect of employee engagement, work environment, and organizational learning on organizational commitment. Employee engagement variable is measured by Utrecht Work Engagement Scale (UWES) from Schaufeli and Bakker (2004), work environment is measured based on McGuire and McLaren (2009) and Sedarmayanti (2001), organizational learning is measured by theory from Watkins and Marsick (2003), and last for organizational commitment is measured by Mowday, Steers, and Porter (1979).This study uses quantitative approachin collecting data with a questionnaire as a research instrument. The analysis was conducted on non-managerial permanent employees at PT TASPEN (Persero) who had worked for at least one year in the company with 180 respondents collected. The data of this study were analyzed using Partial Least Square analysis techniques by using WarpPLS v.6. The results prove that employee involvement and organizational learning have a significant effect on employee organizational commitment. Whereas the work environment has a positive influence to the organizational commitment of employees but is not significant."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Ardelia Winata
Pengaruh supportive work environment terhadap turnover intention pada pekerja di industri digital dengan variabel mediasi person-organization fit, organizational engagement, dan organizational commitment = The effect of supportive work environment on turnover intention of workers in digital industry with person-organization fit, organizational commitment, and organizational engagement as mediators.
"Tingkat turnover di industri digital merupakan salah satu yang tertinggi, yaitu mencapai 15% dan diprediksi akan meningkat. Hal ini menjadi sesuatu yang merugikan dikarenakan prediksi potensi industri digital di Indonesia, yaitu menyumbang PDB sebanyak 9,5% pada tahun 2025. Untuk dapat mengontrol atau meminimalisir turnover intention, organisasi butuh mempertimbangkan dan memberikan perhatian penuh terhadap beberapa faktor yang terkait dengan hal tersebut, melalui supportive work environment, person-organization fit, komitmen terhadap organisasi, dan meningkatkan engagement antara kedua belah pihak. Maka dari itu, tujuan penelitian ini adala untuk menganalisis hubungan antara keemoat variabel diatas terhadap turnover intention karyawan di industri digital, Penelitian ini merupakan penelitian kuantitatif. Pengumpulan data dilakukan dengan menyebarkan kuesioner secara online melalui berbagai media sosial kepada responden yang bekerja di industri digital. Terdapat 220 data yang diperoleh dari penyebaran kuesioner dengan latar belakang sebagai karyawan tetap yang telah bekerja selama minimal satu tahun di industri digital. Analisis data dilakukan dengan menggunakan Metode Structiral Equation Modeling (SEM) yang digunakan untuk menganalisis hubungan antar variabel-variabel tersebut dengan menggunakan software LISREL. Hasil penelitian menunjukkan bahwa tidak terdapat hubungan langsung antara supportive work environment terhadap turnover intention. Namun, hubungan kedua variabel tersebut dapat dimediasi oleh variabel person-organization fit, organizational commitment, dan organizational engagement.
The turnover rate in the digital industry is one of the highest, reaching 15% and is predicted to increase. This is something that is detrimental due to the prediction of the potential of the digital industry in Indonesia, which will contribute to GDP as much as 9.5% in 2025. To be able to control or minimize turnover intention, organizations need to consider and give full attention to several factors related to this, through a supportive work environment, person-organization fit, commitment to the organization, and increasing engagement between the two parties. Therefore, the purpose of this study is to analyze the relationship between the above variables on employee turnover intention in the digital industry, This research was a quantitative research. Data collection was done by distributing online questionnaires through various social media to respondents who work in the digital industry. There were 220 data obtained from distributing questionnaires with backgrounds as permanent employees who have worked for at least one year in the digital industry. Data analysis was performed using the Structural Equation Modeling (SEM) method which was used to analyze the relationship between these variables using LISREL software. The results showed that there was no direct relationship between a supportive work environment and turnover intention. However, the relationship between the two variables can be mediated by the variables of person-organization fit, organizational commitment, and organizational engagement."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
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UI - Tesis Membership  Universitas Indonesia Library
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Nadia
Hubungan kondisi fisik lingkungan kerja dengan komitmen karyawan medis Brawijaya Women and Children Hospital dengan Employee Well Being sebagai variabel intervening = The relationship between physical condition of working environment with medical employee commitment Brawijaya women and children hospital with employee well being as an intervening variable
"Tujuan penelitian ini adalah untuk menganalisis hubungan kondisi fisik lingkungan kerja dengan employee well-being dan juga untuk menganalisis hubungan employee well-being dengan komitmen karyawan medis brawijaya women and children hospital. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif. Terdapat 72 responden karyawan medis di Brawijaya Women and Children Hospital yang ikut serta dalam penelitian. Data dikumpulkan dengan menggunakan kuesioner sebagai instrumen penelitian. Skala yang digunakan adalah skala Likert. Sedangkan teknik analisis data yang digunakan dalam penelitian ini adalah metode Rank Spearman. Pengujian hipotesis akan dilakukan dengan menggunakan uji Z. Penjelasan dari analisis faktor menunjukan bahwa pengukuran skala yang digunakan telah memenuhi standar validitas dan reliabilitas. Selanjutnya, dari analisis Rank Spearman menunjukkan bahwa terdapat dua temuan penting: pertama terdapat hubungan yang signifikan antara kondisi fisik lingkungan kerja dengan employee well-being, kedua, terdapat hubungan yang signifikan antara employee well being dengan komitmen karyawan.
The purpose of this study was to analyze the relationship between Physical Condition of the Working Environment with EmployeeWell-Being in Brawijaya Women and Children Hospital and also to analyze the relationship between Employee Well-Being with Employee Commitment in Brawijaya Women and Children Hospital. This study used a quantitive approach and there were 72 respondents of medical employee in Brawijaya Women and Children Hospital who joined this research. Data was collected by using questionnaire as research instrument. For scaling, the writer adopts Likert scaling. Technique for analyzing data used Rank Spearman method. The hypothesis would be tested using Z-test. Exploratory factor analysis confirmed that the measurement scales used in this study met the acceptable standards of validity and reliability analysis. Further, from the analysis of Rank Spearman correlation, the outcomes showed two important findings: first, Physical Condition of Working Environment significantly correlated with employee well being. Second, employee well-being significantly correlated with employee commitment."
Depok: Universitas Indonesia, 2012
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UI - Skripsi Open  Universitas Indonesia Library
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Anugrah Bhuwana Arganata
Pengaruh Employee Engagement dan Servant Leadership terhadap Organizational Citizenship Behavior dengan mediasi Organizational Commitment pada Sekretariat Jenderal Kementerian Keuangan = The Influence of Employee Engagement and Servant Leadership on Organizational Citizenship Behavior with mediation of Organizational Commitment at Secretariat General of The Ministry of Finance
"Penelitian ini bertujuan untuk mengetahui pengaruh employee engagement dan servant leadership terhadap organizational citizenship behavior dengan mediasi organizational commitment. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan Structural Equation Modeling. Sejumlah 353 (tiga ratus lima puluh tiga) pegawai Sekretariat Jenderal Kementerian Keuangan berpartisipasi menjadi sampel penelitian. Hasil penelitian ini menunjukkan bahwa employee engagement, servant leadership, dan organizational commitment berpengaruh positif terhadap organizational citizenship behavior. Selanjutnya, employee engagement memiliki pengaruh positif terhadap organizational commitment sedangkan servant leadership tidak memiliki pengaruh terhadap organizational commitment. Diperoleh hasil pula bahwa organizational commitment memediasi antara employee engagement terhadap organizational citizenship behavior dengan sifat mediasi parsial, namun organizational commitment tidak memediasi antara servant leadership terhadap organizational citizenship behavior. Hasil penelitian ini dapat dijadikan dasar dalam memberikan implikasi manajerial untuk praktik manajemen yang dapat dijalankan organisasi dalam mengidentifikasi permasalahan dan menerapkan solusi yang berkaitan dengan variabel-variabel dalam penelitian serta mengelaborasi faktor yang dapat meningkatkan organizational citizenship behavior yang secara paralel juga dapat meningkatkan kinerja dari organisasi.
This research aims to determine the influence of employee engagement and servant leadership on organizational citizenship behavior with the mediation of organizational commitment. Data was collected through questionnaires and analyzed using Structural Equation Modeling. A total of 353 (three hundred and fifty three) employees of the Secretariat General of the Ministry of Finance participated as research samples. The results of this research show that employee engagement, servant leadership, and organizational commitment have a positive effect on organizational citizenship behavior. Furthermore, employee engagement has a positive influence on organizational commitment, while servant leadership has no influence on organizational commitment. The results also obtained that organizational commitment mediates between employee engagement and organizational citizenship behavior with partial mediation properties, but organizational commitment does not mediate between servant leadership and organizational citizenship behavior. The results of this research can be used as a basis for providing managerial implications for management practices that organizations can carry out in identifying problems and implementing solutions related to the variables in the research as well as elaborating on factors that can improve organizational citizenship behavior which in parallel can also improve organizational performance."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Skripsi Membership  Universitas Indonesia Library
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Nasha Azarine Putri
Pengaruh Work-Life Balance, Organizational Commitment, dan Organizational Citizenship Behavior terhadap Intention to Stay pada Generasi Milenial di Indonesia = The Effect of Work-Life Balance, Organizational Commitment, and Organizational Citizenship Behavior Towards Intention to Stay at Millennial Generations in Indonesia
"Hingga kini, semakin banyak studi yang membahas mengenai generasi milenial. Dengan dimulainya era global, semakin besar kebutuhan perusahaan akan karyawan generasi milenial. Penelitian ini berfokus pada pengaruh work-life balance, organizational commitment, dan organizational citizenship behavior terhadap intention to stay pada generasi milenial di Indonesia. Survey secara online dilakukan selama kurun waktu 1 bulan, dan pengolahan data dilakukan menggunakan software SEMLISREL. Hasil penelitian menunjukkan bahwa work-life balance memiliki hubungan yang negatif dan signifikan terhadap intention to stay. Organizational commitment terbukti memiliki hubungan positif dan signifikan terhadap intention to stay. Organizational citizenship behavior memiliki hubungan yang positif namun tidak signifikan terhadap intention to stay. Perusahaan yang mempekerjakan karyawan generasi milenial sebaiknya memperhatikan work-life balance dan organizational commitment karyawan untuk mengetahui seberapa besar atau kecil intention to stay mereka, sehingga perusahaan dapat mengeluarkan atau memperbaiki kebijakan perusahaan yang diharapkan akan meningkatkan keinginan bertahan karyawan generasi milenial. Diskusi, implikasi manajerial, dan saran untuk penelitian selanjutnya diberikan pada akhir laporan ini.
Until now, more and more studies have discussed the millennial generation. With the start of the global era comes the greater need for companies to employ millennial generation workers. This study focuses on the effect of work-life balance, organizational commitment, and organizational citizenship behavior on intention to stay in the millennial generation in Indonesia. The online survey was conducted over a period of 1 month, and data processing was carried out using SEM-LISREL software. The results showed that work-life balance have a negative and significant relationship with intention to stay. Organizational commitment is proven to have a positive and significant relationship with intention to stay. Organizational citizenship behavior is found to have a positive relationship with intention to stay, however the relationship is not significant. Companies employing millennial generation employees should pay attention to the work-life balance and organizational commitment of employees to find out how big or small their intention to stay is, so that companies can issue or improve company policies which are expected to increase millennial generation employees’ willingness to stay. Discussion, managerial implications, and suggestions for further research are provided at the end of this report."
Jakarta: Fakultas Ilmu Ekonomi dan Bisnis Universitas Indonesia, 2021
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UI - Tesis Membership  Universitas Indonesia Library
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Annisa Meiriyanti
Pengaruh kepuasan kepemimpinan terhadap komitmen organisasional pegawai dengan keterikatan pegawai sebagai variabel mediasi (Studi pada pt. andal software sejahtera) = The effect of leadership satisfaction on organizational commitment through employee engagement as mediating variable (Study at pt. andal software sejahtera).
"Teknologi modern saat ini sudah menjadi bagian yang penting dari kehidupan masyarakat. Hal ini menuntut perusahaan untuk dapat mengikuti perkembangan teknologi sehingga sumber daya manusia di perusahaan juga dituntut untuk memiliki kompetensi terkait teknologi. Pada saat ini, menemukan kualitas tersebut di pasar talent cukup sulit sehingga persaingan perusahaan atas talent semakin ketat. Oleh karena itu penting bagi perusahaan untuk dapat menarik, mengembangkan, serta mempertahankan sumber daya manusia tersebut. Penelitian ini bertujuan untuk menganalisis pengaruh Kepuasan Kepemimpinan terhadap Komitmen Organisasional Pegawai di PT Andal Software dengan Keterikatan Pegawai sebagai variable mediasi. Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data menggunakan metode survey. Peneliti menggunakan analisis jalur dan uji sobel untuk menguji pengaruh langsung dan mediasi dari variable penelitian. Jumlah responden dalam penelitian ini sebanyak 78 orang yang merupakan pegawai tetap PT Andal Software Sejahtera. Hasil dari analisis jalur menunjukkan bahwa Kepuasan Kepemimpinan dan Keterikatan Pegawai memiliki pengaruh yang signifikan terhadap Komitmen Organisasional Pegawai. Hasil uji sobel menunjukkan pengaruh tidak langsung Kepuasan Kepemimpinan terhadap Komitmen Organisasional Pegawai melalui Keterikatan Pegawai juga signifikan.
Modern technology plays an important role in our society today. This requires companies to keep up with technology developments as well as human resources in the company also required to have technology related competencies. In this current time, finding those qualities in the talent market is quite difficult therefore the competition between companies is tight. Consequently it is important for the company to attract, develop and retain this human resource. This study aims to analyze the effect of Leadership Satisfaction on Organizational Commitment at PT Andal Software through Employee Engagement as mediating variable. This research uses quantitative approach with collecting data using survey methods. The researcher uses path analysis and sobel test to examine direct and mediating relationship between variables. Total respondents in this research are 78 samples which are permanent employees at PT Andal Software. Result from path analysis indicates that both Leadership Satisfaction and Employee Engagement have a significant effect on Organizational Commitment. Result from sobel test indicates indirect effect of Leadership Satisfaction on Organizational Commitment through Employee Engagement is also significant."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Sedih Yuvi Ade
Pengaruh perceived organizational support terhadap organizational citizenship behavior: peran mediasi organizational commitment dan knowledge sharing studi pada PT. Unipack Indosystems = The effect of perceived organizational support on organizational citizenship behavior the role mediating effect of organizational commitment and knowledge sharing study at PT Unipack Indosystems
"Penelitian menguji peran konstruk tentang organizational citizenship behavior (OCB) di industri kemasan. Melalui metode penelitian kuantitatif, kuesioner dipakai dan dibagikan kepada 369 responden di PT. Unipack Indosystems. Hasil yang diperoleh menunjukkan bahwa organizational commitment dan knowledge sharing memberi efek mediasi terhadap POS dan OCB. Lebih daripada itu, tujuan penelitian ini menguji perceived organizational support untuk menumbuhkan organizational commitment dan memotivasi knowledge sharing dalam organisasi. Penelitian ini menunjukkan bahwa keikutsertaan karyawan dalam knowledge sharing hanya akan terjadi ketika dirasa akan meningkatkan reputasi.
This research examined the role of organizational citizenship behavior (OCB) construct in a packaging industry. Using a quantitative research, a questionnaire was developed and distributed to 369 employees at PT. Unipack Indosystems. Results suggested that role of organizational commitment and knowledge sharing play as mediating effects in the relationships between perceived organizational support (POS) and OCB. Further, this paper also examined the role of POS in fostering organizational commitment and facilitating knowledge sharing in the organization. Findings showed that the employee contribute to their knowledge sharing only when they perceive that it would enhance their reputation."
Depok: Fakultas Hukum Universitas Indonesia, 2016
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UI - Tesis Membership  Universitas Indonesia Library
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Ayu Pangestuningsih
Analisis pengaruh etika kerja Islami terhadap perilaku kewarganegaraan organisasi yang dimediasi oleh keterikatan karyawan dan komitmen organisasi = Analysis of the influence of Islamic work ethics on organizational citizenship behavior mediated by employee engagement and organizational commitment
"Penelitian ini bertujuan untuk menyelidiki pengaruh etika kerja Islami pada perilaku kewarganegaraan organisasi yang dimediasi oleh keterikatan karyawan dan komitmen organisasi. Penelitian ini adalah penelitian kuantitatif, sebanyak 355 responden berpartisipasi mengisi self report questionnaire yang digunakan untuk mengambil data, namun hanya 341 responden yang lolos screening. Penelitian ini penting dilakukan untuk melihat pengaruh etika kerja Islami terhadap perilaku kewarganegaraan organisasi yang dimediasi oleh keterikatan karyawan dan komitmen organisasi. Data yang diperoleh kemudian diolah dengan menggunakan teknik Structural Equation Model (SEM). Hasil penelitian menunjukkan bahwa etika kerja Islami memiliki pengaruh positif yang signifikan terhadap perilaku kewarganegaraan organisasi, etika kerja Islami memiliki pengaruh positif yang signifikan terhadap keterikatan karyawan, keterikatan karyawan memiliki pengaruh positif yang signifikan terhadap perilaku kewarganegaraan organisasi, etika kerja islami memiliki pengaruh positif yang signifikan terhadap komitmen organisasi, dan komitmen organisasi memiliki pengaruh positif yang signifikan terhadap perilaku kewarganegaraan organisasi. Variabel keterikatan karyawan memediasi etika kerja Islami terhadap perilaku kewarganegaraan organisasi, sedangkan variabel komitmen organisasi tidak memediasi etika kerja Islami terhadap perilaku kewarganegaraan organisasi. Penelitian ini berkontribusi secara teoritis dan praktis. Secara teoritis penelitian ini berkontribusi menambah khasanah teoritis yang berkaitan dengan pengaruh etika kerja Islami terhadap organizational outcome berupa perilaku kewarganegaraan organisasi dengan memperhatikan peran mediasi dari keterikatan karyawan dan komitmen organisasi. Secara praktis penelitian ini memberikan masukan kepada manajemen organisasi.
This study aims to investigate the effect of Islamic work ethics on organizational citizenship behavior that is mediated by employee engagement and organizational commitment. This research is a quantitative study, 355 respondents participated in filling out the self report questionnaire used to collect data, but only 341 respondents passed the screening. This research is important to do to see the effect of Islamic work ethics on organizational citizenship behavior that is mediated by employee engagement and organizational commitment. The data obtained were then processed using the Structural Equation Model (SEM) technique. The results showed that Islamic work ethics has a significant positive effect on organizational citizenship behavior, Islamic work ethics has a significant positive effect on employee engagement, employee engagement has a significant positive effect on organizational citizenship behavior, and Islamic work ethics has a significant positive effect on employee engagement. Organizational commitment, and organizational commitment have a significant positive effect on organizational citizenship behavior. The employee engagement variable mediates Islamic work ethics on organizational citizenship behavior, while the organizational commitment variable does not mediate Islamic work ethics on organizational citizenship behavior. This research contributed theoretically and practically. Theoretically, this research contributes to adding theoretical knowledge related to the influence of Islamic work ethics on organizational outcomes in the form of organizational citizenship behavior by paying attention to the mediating role of employee engagement and organizational commitment. Practically this research provides insight into organizational management."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
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UI - Skripsi Membership  Universitas Indonesia Library
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