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"Jumlah pemain mobile game Indonesia diprediksi akan menyentuh angka 68,03 juta orang pada tahun 2024. Hal tersebut membuat pasar mobile game Indonesia sangat menarik untuk para game developer. Demi keberlanjutan bisnis mobile game, penting untuk mengetahui faktor apa yang dapat mendorong pemain untuk melakukan pembelian. Oleh karena itu, penelitian yang menggunakan metode deskriptif konklusif ini ditujukan untuk meneliti pengaruh gamer satisfaction dan gamer loyalty terhadap intensi pembelian dalam mobile game. Selain itu, faktor-faktor penentu gamer satisfaction juga diteliti. Penelitian ini memfokuskan pada mobile game lokal yaitu Lokapala dan mobile game global yang terdiri dari Mobile Legend, PUBG Mobile, dan Free Fire sebagai objek penelitian. Dengan metode purposive sampling, penelitian ini berhasil menghimpun data dari 260 pemain. Hasil analisis menggunakan PLS-SEM menunjukkan bahwa enjoyment dan connectedness berpengaruhi signifikan terhadap gamer satisfaction dalam kasus mobile game lokal. Sedangkan dalam kasus mobile game global, faktor yang termasuk prediktor kuat gamer satisfaction adalah enjoyment, economic value, dan connectedness. Penelitian ini juga menemukan pengaruh signifikan gamer satisfaction terhadap gamer loyalty dan in-game purchase intention baik dalam kasus mobile game lokal, maupun mobile game global. Selain itu, gamer loyalty juga terbukti memiliki pengaruh signifikan terhadap in-game purchase intention dalam kedua kasus.

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The number of Indonesian mobile gamers is said to reach 68,03 million in 2024. This makes the mobile game market in Indonesia very attractive to game developers. To ensure the sustainability of mobile game business, it is imperative to investigate which factors will drive players to make a purchase. Therefore, using the conclusive descriptive research design, this study is aimed to explore the effect of gamer satisfaction and loyalty on player’s in-game purchase intention. The antecedents of gamer satisfaction are also analyzed. The focus of the research are local mobile game Lokapala and three global games which consists of Mobile Legend, PUBG Mobile, and Free Fire as the research objects. Using the purposive sampling method, data from 260 Indonesia gamers are collected. The PLS-SEM analysis results revealed significant effect of enjoyment and connectedness on gamer satisfaction for local mobile game. In the case of global game, the strong predictors of gamer satisfaction are enjoyment, economic value, and connectedness. The research also found the significant effect of gamer satisfaction on gamer loyalty and in-game purchase intention in both local and global game. Furthermore, gamer loyalty is also proven to have a significant effect on in-game purchase intention overall."

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Penelitian ini bertujuan untuk memahami pengaruh expectancy for character growth (learning, novelty, escapism, enjoyment, social value, audio-visual value, dan value for money) pada game online terhadap online gamer loyalty. Penelitian kuantitatif ini menggunakan metode purposive sampling dengan jumlah sampel 375 responden. Data diolah dengan menggunakan metode Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa learning, escapism, audio-visual value dan value for money berpengaruh positif terhadap expectancy for character growth. Sedangkan novelty, enjoyment dan social value tidak memiliki pengaruh terhadap expectancy for character growth. Selanjutnya, expectancy for character growth memiliki pengaruh positif terhadap online gamer loyalty.

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This study aims to understand the influence of expectancy for character growth (learning, novelty, escapism, enjoyment, social value, audio-visual value, and value for money) on online games to online gamer loyalty. This quantitative research uses a purposive sampling method with a sample of 375 respondents. Data is processed using the Structural Equation Modeling (SEM) method. The results showed that learning, escapism, audio-visual value and value for money had a positive effect on expectancy for character growth. While novelty, enjoyment and social value do not have an influence on expectancy for character growth. Furthermore, expectancy for character growth has a positive influence on online gamer loyalty.

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"ABSTRAKOnline game telah menjadi salah satu jenis permainan yang banyak dimainkan oleh orang-orang baik anak muda maupun orang dewasa. Salah satu jenis online game yaitu multiplayer battle online arena atau disebut MOBA merupakan salah satu yang memiliki basis pemain paling banyak di dunia dan di Indonesia sendiri genre MOBA menjadi salah satu jenis game yang paling banyak di mainkan. Online game MOBA sendiri memiliki level di dalam permainanya yang berbentuk level profil pemain game tersebut dan setiap pemain pasti memiliki harapan untuk meningkatkan level tersebut. Dalam penelitian ini harapan tersebut disebut variabel expectancy for character growth dan variabel tersebut diharapkan menjadi mediasi dalam membentuk online gamer loyalty yang dipengaruhi oleh theory of consumption values. 208 responden dianalisis jawabanya menggunakan metode SPSS dan Structural equation modelling dan variabel learning, audio visual value, dan value for money memiliki pengaruh positif terhadap expectancy for character growth dan commitment to virtual community memiliki pengaruh positif terhadap online gamer loyalty.

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ABSTRACTOnline games have become one of the types of games that are mostly played by people both young people and adults. One type of online game that is multiplayer online battle arena or called MOBA is one that has the most player base in the world and in Indonesia the MOBA genre is one of the most played types of games. Online game MOBA itself has a level in its game in the form of a player's profile level and each player must have hope to increase that level. In this study the expectation is called the expectancy variable for character growth and the variable is expected to be a mediation in forming online gamer loyalty that is influenced by the theory of consumption values. 208 respondents analyzed their answers using the SPSS method and the Structural equation modeling and learning, audio visual value, and value for money variables had a positive influence on expectancy for character growth and commitment to virtual community had a positive influence on online loyalty gamers. "