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"Balanced scorecard pada akhir 1990?an mulai semakin dikenal dunia luas, digunakan tidak hanya sebagai sistem pengukuran kinerja untuk perusahaan, tetapi Balanced Scorecard digunakan sebagai sistem manajemen strategis. Balanced Scorecard menjadi pedoman perusahaan untuk berkegiatan seharihari dalam mencapai Visi, Misi, dan Strategi yang telah ditetapkan. Hal ini disebabkan sistem pengukuran kinerja yang lama tidak relevan dengan lingkungan bisnis saat ini dimana era teknologi informasi berkembang secara pesat. Penelitian ini dilakukan untuk melakukan evaluasi terhadap sistem manajemen perusahaan Induk Koperasi Perikanan Indonesia, yang dimulai dari analisis visi, misi, dan strategi perusahaan. Hasil yang didapat dari penelitian ini adalah perancangan Strategy maps, perancangan Balanced Scorecard. dan tahap terakhir yaitu perancangan Key Performance Indicators Perusahaan.

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The Balance Scorecard has started to become more popular since the end of the 1990s, It is used not only as the performance assessment/measurement system in many corporates, but also as the strategic management system. Balance Scorecard already becomes the guideline for corporates in running their daily operation and achieving the established Corporate Vision, Mission, and Strategy. The corporates apply it as the old performance assessment/measurement is no longer relevant toward the recent business environment, in which the information technology era has grown rapidly. This research is aimed to evalute the management system of the Cooperative Parent Fisheries Indonesia, started from the analysis toward the corporate vision, mission, and strategy. The research results indicate that the stages comprise the design of Strategy Maps, the design of Balanced Scorecard, and the last stage is the design of Corporate Key Performance indicators."

"Pada era globalisasi seperti saat ini, persaingan antar perusahaan di dunia bisnis semakin ketat. Oleh karena itu strategi memainkan peranan dalam memenangkan persaingan itu. Kondisi ini mendorong banyak perusahaan mulai menerapkan Balanced Scorecard sebagai strategic management system.PT.X sebagai objek penelitian dalam karya akhir ini merupakan salah satu bank terbesar di Indonesia. Proses evaluasi dilakukan dengan mengumpulkan data melalui proses observasi dan wawancara langsung ke PT.X. Tinjauan langsung ke perusahaan ini bertujuan untuk memperoleh gambaran langsung mengenai penerapan Balanced Scorecard nya.Hasil analisis menunjukan bahwa secara keseluruhan penerapan BSC di PT.X sudah baik karena memenuhi kriteria dalam Strategy Focused Organization meskipun masih terdapat kekurangan dalam rancangan BSC nya.

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In the globalization era, business competition among company becomes tighter. So that, strategy is play important roles to winning the competition. This condition force many company to start the implementation of Balanced Scorecard as a strategic management system.

PT.X as an object of this research is one of the largest bank in Indonesia. Evaluation process executed by collecting data through direct observation and interview in PT.X. Direct observation is proposed to get an image about the implementation of Balanced Scorecard in PT.X.

The result of this analysis indicate that implementation Balanced Scorecard in PT.X can be categorized as a successful implementation of Balanced Scorecard because it can fulfill the criteria of Strategy Focused Organization. Even though there is a lack of design in its Balanced Scorecard"

"Penggunaan balanced scorecard di dalam sebuah perusahaan telah menjadi sesuatu yang krusial di era modern ini. Tugas akhir ini akan mendiskusikan secara singkat mengenai tujuan penggunaan strategy maps, dan balanced scorecard di dalam perusahaan. Tugas akhir ini juga akan memberikan frame work untuk merubah strategy maps menjadi balanced scorecard dan, bagaimana menjadikan balanced scorecard sebagain pondasi sistem penentuan bonus.

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The usage of balanced scorecard in many companies are becoming more and more crucial in todays world. This assignment will briefly discuss the purpose of a strategy maps and balanced scorecard in a company. In addition, this assignment will give a framework on how to convert strategy maps into a balanced scorecard, and also using a balanced scorecard as a foundation of bonus system."

"Penelitian ini bertujuan untuk menganalisis penerapan balanced scorecard sebagai acuan dalam perencanaan kegiatan dan anggaran tahunan di Rumpun Ilmu Kesehatan Universitas Indonesia. Metode penelitian yang digunakan dalam penelitian ini adalah metode kualitatif dengan pendekatan studi kasus. Hasil dari penelitian ini yaitu balanced scorecard yang dibentuk oleh Rumpun Ilmu Kesehatan UI untuk rencana kegiatan dan anggaran tahunannya sesuai dengan Strategy Maps dan Balanced Scorecard Universitas Indonesia

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This study aims to analyze the balanced scorecard as a reference in the planning of activities and the annual budget at the Universitas Indonesia Health Sciences Cluster. The research method used in this study is a qualitative method with a case study approach. The results of this study are the balanced scorecard formed by the UI Health Sciences Cluster for its annual activity plans and budgets in accordance with the University of Indonesia Strategy Maps and Balanced Scorecards."

"ABSTRAKPenelitian ini bertujuan untuk mengusulkan perancangan balanced scorecard untuk mengukur kinerja pada Organisasi Pengelola Zakat Baituzzakah Pertamina Kantor Pusat. Metode penelitian ini dilakukan dengan analisis kualitatif deskriptif dengan data yang berasal dari wawancara tiga pihak Baituzzakah Pertamina Kantor Pusat. Pihak tersebut adalah Badan Pengurus Harian, kepala divisi keuangan, dan kepala divisi program pendayagunaan. Dari hasil penelitian ditemukan bahwa OPZ Baituzzakah Pertamina Kantor Pusat belum menggunakan metode apapun dalam melakukan pengukuran kinerja. Hasil penelitian ini berupa analisis lingkungan internal dan eksternal Baituzzakah Pertamina Kantor Pusat yang akan menghasilkan strategi dan pengusulan perancangan balanced scorecard untuk mengukur kinerja organisasi pengelola zakat Baituzzakah Pertamina Kantor Pusat. Balanced scorecard tersebut dibangun berdasarkan analisis visi dan misi pertama dari Baituzzakah Pertamina Kantor Pusat, analisis swot, strategy maps, dan pemetaan strategi pada empat perspektif balanced scorecard.

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ABSTRACTThis research aims to propose balanced scorecard designed to measuring performance Zakat Management Organization in Baituzzakah Pertamina Center Office. The method of this research is conducted by descriptive qualitative analysis with data derived from the three party interview Baituzzakah Pertamina Center Office. The parties are the Daily Board, the head of the finance division, and the head of the empowerment program division. From the results of the research, it is found that OPZ Baituzzakah Pertamina Center Office has not used any method in performing performance measurement. The result of this research is an internal and external environment analysis of Baituzzakah Pertamina Center Office which is delivering strategies and proposing the design of balanced scorecard to measure the performance of zakat management organization in Baituzzakah Pertamina Center Office. The balanced scorecard is built on the first vision and mission analysis of Baituzzakah Pertamina Center Office, swot analysis, strategy maps, and strategy mapping on four balanced scorecard perspectives."

"Tujuan dari penelitian ini adalah untuk mengetahui bagaimana mengembangkan peta strategi dan analisis indicator yang tepat pada pengukuran kinerja di PT. XYZ menggunakan Balanced Scorecard. Metode Balanced Scorecard telah mengalami peningkatan popularitas sebagai sistem pengukuran kinerja untuk menerjemahkan misi organisasi menjadi gol, menyelaraskan individu dan tujuan organisasi, tindakan dan langkah-langkah kinerja, dan mengukur proses yang terkait dengan pencapaian tujuan.Balanced Scorecard menunjukkan bahwa pandangan organisasi dari empat perspektif adalah perspektif pembelajaran dan pertumbuhan, perspektif proses bisnis, perspektif pelanggan, dan perspektif keuangan. The peta strategi memberikan kerangka visual untuk mengintegrasikan tujuan organisasi dalam empat perspektif Balanced Scorecard. Pada akhirnya, PT. XYZ akan meningkatkan manajemen strategis melalui penciptaan Strategi Peta dengan menggunakan empat perspektif Balance Scorecard.

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The purpose of this study is intended to know how to develop strategy map and analysis the right indicator the performance measurement of Company XYZ under Balanced Scorecard. Balanced Scorecard method has experienced an increase in popularity as a performance measurement system for translating an organization?s mission into goals, aligning individual and organizational goals, actions and performance measures, and measuring processes related to goal achievement.

The Balanced Scorecard suggests that the views of organization from four perspectives are the learning and growth perspective, the business process perspective, the customer perspective, and the financial perspective. The strategy map provides the visual framework for integrating the organization?s objectives in four perspective of a Balanced Scorecard. In the end, Company XYZ would improved the strategic management through creating the Strategy Map by using four perspectives Balanced Scorecard."

"ABSTRAKPenelitian ini bertujuan untuk melakukan perancangan pengukuran kinerja pada proses manajemen rantai pasokan untuk perusahaan produk tekstil sehingga perusahaan dapat menjalankan proses operasional secara efektif untuk meningkatkan profitabilitas perusahaan. Penelitian ini merupakan penelitian kualitatif yang dilakukan melalui studi kepustakaan serta penelitian lapangan. Penelitian menyimpulkan bahwa perbaikan dan pengembangan atas proses dan pengukuran kinerja perlu dilakukan terhadap kedelapan proses dalam manajemen rantai pasokan yaitu manajemen hubungan pelanggan, manajemen layanan pelanggan, manajemen permintaan, pemenuhan pesanan, manajemen alur produksi, manajemen hubungan pemasok, pengembangan produk dan komersialisasi serta manajemen retur. Penelitian ini juga menyarankan perusahaan untuk mengkomunikasikan peta strategi dan sasaran strategis secara jelas kepada seluruh jajaran struktur dalam perusahaan serta melakukan pengukuran kinerja secara berkala terhadap perspektif keuangan, pelanggan dan proses manajemen rantai pasokan sebagai perspektif proses internal sehingga dapat mengetahui kelemahan perusahaan dan menentukan rencana inisiatif untuk perbaikan berkelanjutan.

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ABSTRACTThis study aims to design performance measurement in supply chain processes for textile product company with the result that the company could run the operational process effectively to increase profitability of the company. This study is a qualitative research conducted through literature and field study. The study concluded that improvements and development in process and performance measurement needs to be carried out on each of the eight processes in supply chain management which are customer relationship management, customer service management, demand management, order fulfillment, manufacturing flow management, supplier relationship management, product development and commercialization also return management. The study advises company to communicated the strategy maps and strategic objectives clearly to the employee of the corporate structure also conduct performance measurement for financial perspective, customer perspective and supply chain management processes as internal process perspective on a regular basis to identify the weaknesses of the company and determine initiatives action for continuous improvement."

"[ABSTRAKPenelitian ini bertujuan untuk merancang sistem ketersediaan sumber daya manusia SDM yang strategis pada sebuah perusahaan holding yang memiliki berbagai sektor usaha Strategic Human Capital Readiness SHCR dapat membantu perusahaan dalam menggambarkan SDM yang sangat berpengaruh signifikan terhadap kinerja perusahaan yang sesuai dengan peta strategi strategy map yang telah dibuat perusahaan Perusahaan dapat menyelaraskan strategic alignment antara strategi dan sasaran perusahaan kepada kinerja SDM Untuk perolehan data penelitian ini menggunakan metode studi kasus dengan data yang digunakan dalam kurun waktu dua tahun selama tahun 2012 2013 Awal penerapan SHCR dengan merumuskan visi dan misi perusahaan menerjemahkan visi dan misi tersebut ke dalam Srategy Maps dan Balanced Scorecards BSC Selanjutnya menetapkan key performance indicator KPI yang tepat dari empat perspektif BSC dengan fokus pada perspektif Learning and Growth dengan melihat Human Readiness melalui identifikasi Strategic Job Families kemudian mengembangkan profile kompetensi dan kinerja dari setiap Strategic Job Families Selanjutnya melakukan assessment review sehingga mendapatkan jumlah ketersediaan setiap pekerjaan strategis dan terjadinya gap Akhirnya mengusulkan Divisi SDM untuk merancang suatu program pengembangan SDM dan mengimplementasikan Human Capital Readiness Hasil penelitian menunjukkan adanya gap atas ketersediaan SDM sekitar 61 dari SDM yang ada.

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ABSTRACTThe aim of this research is to design a strategic system for human resource readiness in a holding company which has many business Strategic Human Capital Readiness SHCR can help company to describe human resources who have significant influence toward company based on the strategy map that once by the company The company can conduct formulated strategic alignment between strategy and company rsquo s goal on human resource performance This study is taken place at PT Rajawali Nusantara Indonesia Persero the data used from 2012 ndash 2013 The first step of SHCR is to formulate vision and mission of company and then to put that into strategy maps and Balanced Scorecard BSC Next step is to settle the appropriate Key Performance Indicator KPI from the four perspective of BSC and then focus in Learning and Growth by seeing Human Readiness by identifying Strategic Job Families SJF then to develop profile competencies and performance of every SJF Furthermore conducting assessment review to get the number of availability for each job and the strategic gap Finally human resource division proposes to design a human resource development program and implementing human capital readiness The result of research shows that the availability of human resources gap is about 61 of the available human resources. , The aim of this research is to design a strategic system for human resource readiness in a holding company which has many business Strategic Human Capital Readiness SHCR can help company to describe human resources who have significant influence toward company based on the strategy map that once by the company The company can conduct formulated strategic alignment between strategy and company rsquo s goal on human resource performance This study is taken place at PT Rajawali Nusantara Indonesia Persero the data used from 2012 ndash 2013 The first step of SHCR is to formulate vision and mission of company and then to put that into strategy maps and Balanced Scorecard BSC Next step is to settle the appropriate Key Performance Indicator KPI from the four perspective of BSC and then focus in Learning and Growth by seeing Human Readiness by identifying Strategic Job Families SJF then to develop profile competencies and performance of every SJF Furthermore conducting assessment review to get the number of availability for each job and the strategic gap Finally human resource division proposes to design a human resource development program and implementing human capital readiness The result of research shows that the availability of human resources gap is about 61 of the available human resources. ]"