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Abstrak :
Setiap perencanaan Sumber Daya Manusia (SDM) harus sejalan dengan perencanaan stmtegis dari perusahnan. Oleh karenanya, setiap langkah dalam perencanaan SDM seperti seieksi dan penempatan juga hams selalu berdasar kepada strategi suatu perusahaan agar mendapatkan ‘the right man in the right plaoe’. Kesesuaian antara kapasitas pegawai dengan tugasmgasnya juga meliputi sejauh mana pekemjaan itu memberikan beban kexja (workload) yang tepat_ Aninya, beban kenja yang dirasakan oleh pegawai seharusnya tidak terlalu berat (overload) dan tidak pula terlalu nendah (underload) sehingga setiap pegawai dapat menunjukkan perfomanya secara optimal. Ada beberapa indikasi yang menunjukkan Admin In cassso pada PT. XYZ memiliki beban kcija yang culcup bcrat, diantaranya adalah: pemberlalcukan sistem lembur 4 hari dalam seminggu, tidak adanya waktu senggang selama jam kenja, tugas-tugas yang sedemikian banyak dan membutuhkan ketelitian serta banyaknya keluhan dari para Admin In casso mengcnai pekeljaan mereka. Asumsi awal yang muncul adalah bahwa posisi Admin In casso masih kekurangan SDM yang mcnyebabkan banyak tugas yang harus diselesaikan di luar jam kerja. Hasil penclitian ini menunjukkan bahwa skor rata-rata beban kexja pada Admin In casso adalah 3,6 yang aninya cukup bemt. Dengan beban mental yang cukup berat, pegawai akan memsakan mgas-tugas yang mereka keijal-can cukup membebani dan mereka bekcnja tidak nyaman. Penyebab utama adanya beban mental pada Admin In casso bukanlah karcna kekurangan SDM Admin In casso tetapi lebih disebabkan karena adanya suatu proses dari pekeljaan Admin In casso yang menjadi terhambat dikarenakan pckcrjaan dari bagian/tizngsi lain yang merupakan rnitra kemjanya dinilai tidak bckcrja sccara semestinya. ......Each Human Resources (HR) planning must be in line with the strategic planning of the company. Therefore, each step in human resources planning such as selection and placement also must be based on a company strategy in order to get 'the right man in the right place'. The balance between job demand and employee’s resources capacity also include appropriate work load. That is, the work load felt by employees should not be too heavy (overload), nor too low (underload) so that each employee can show their performance optimally. There are some indications showing employees in Admin In cassso position at PT. XYZ have a heavy work condition, which are: system 4 days overtime per week., the absence of leisure time during working hours, tasks that require so much accuracy and the number of complaints from the Admin ln casso about their work. Initial assumption which appears from these facts is the position of Admin In casso still lack human resources, which caused a lot of tasks that must be completed outside working hours. Result of this research shows that the average score of the mental workload on three Admin In casso employees is 3.6 which means ‘high enough’. With a high mental workload, employees will feel the tasks they do quite a burden, and their work are not comfortable. The high mental workload in Admin In casso employees is not caused by the lack of human resources in Admin In casso position but rather due to the working partner of Admin In casso does not work properly that caused working process in Admin casso being hampered.

Abstrak :
Penelitian ini berfokus pada usaha untuk meningkatkan affective commitment to change pada karyawan Teknisi melalui transformational leadership atasan di perusahaan yang bergerak dalam bidang solusi ketenagalistrikan. Berdasarkan penggalian data awal, masalah yang muncul adalah adanya kecenderungan normative commitment to change karyawan Teknisi dalam mematuhi peraturan kedisiplinan akibat gaya kepemimpinan yang cenderung transactional, sehingga mereka patuh hanya jika merasa diawasi dan akan menerima punishment untuk pelanggaran yang dilakukan. Peneliti mengukur korelasi antara transformational leadership dan affective commitment to change dengan 18 orang partisipan Teknisi. Alat ukur transformational leadership yang digunakan pada penelitian ini (α = 0,980) diadaptasi oleh Rubin et al. (2005) yang berdasar pada alat ukur yang dikembangkan oleh Podsakoff et al. (1996). Sementara, alat ukur affective commitment to change yang digunakan (α = 0.809) merupakan versi adaptasi dari alat ukur commitment to change yang digunakan dalam penelitian Herscovitch dan Meyer (2002). Berdasarkan uji korelasi Kendall?s Tau (τ), diperoleh koefisien korelasi sebesar 0,606 (LOS 0,01), yang menunjukkan bahwa transformational leadership atasan berhubungan secara signifikan dengan affective commitment to change karyawan. Untuk itu dilakukan sebuah intervensi berupa workshop transformational leadership untuk meningkatkan perilaku transformational atasan dengan tujuan untuk meningkatkan affective commitment to change pada bawahan. Peneliti melakukan evaluasi workshop level dua dengan uji Wilcoxon Signed-Rank Test, diperoleh hasil bahwa terdapat peningkatan skor perilaku transformational atasan, meskipun tidak signifikan (Z = -1,826, p > 0,05).

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This study is focused on the effort to improve affective commitment to change among Technicians through Coordinator?s transformational leadership in a company of power solution business. Based on initial diagnosis, the existing problem can be attributed to the tendency of normative commitment to change among Technicians in complying to discipline regulation as a result of superiors? transactional leadership style, which causes Technicians comply only when they perceive as being monitored and will receive punishment for violating the regulation. The correlation between transformational leadership and affective commitment to change was measured with 18 Technicians as participants. The transformational leadership instruments used in this study (α = 0,980) was adapted by Rubin et al. (2005) based on the one developed by Podsakoff et al. (1996), while the instrument used to measure employee affective commitment to change (α = 0.809) was an adapted version from the one used in Herscovitch and Meyer?s (2002) research. Based on Kendall?s Tau (τ) correlation test, correlation coefficient of 0,606 (LOS 0,01) was found, showing that superiors? transformational leadership is significantly and positively correlated to employees? affective commitment to change. Based on this result, an intervention program was conducted in the form of transformational leadership workshop to improve superiors? transformational leadership behavior, aimed at the improvement of employee affective commitment to change. The researcher conducted a second level workshop evaluation using the Wilcoxon?s Signed-Rank Test, showing that there was an increase in superiors? transformational behavior score, but not significant (Z = -1,826, p > 0,05).

Abstrak :
Kualitas dan jumlah partisipan pada kompetisi perilaku inovasi pada PT. A belum optimal. Berdasarkan penelitian awal, atasan memiliki peran yang penting dalam keikutsertaan karyawan pada kompetisi inovasi. Penelitian dilakukan untuk melihat pengaruh peningkatan leader member exchange terhadap perilaku inovatif karyawan. Penelitian dilakukan pada 77 karyawan PT A, dengan kuesioner leader member exchange-multidimensional (Liden & Maslyn, 1998) dan innovative work behavior (Janssen, 2000). Hasil regresi menunjukkan terdapat pengaruh signifikan dari leader member exchange terhadap perilaku inovatif. Berdasarkan hasil tersebut dilakukan intervensi sosialisasi coaching kepada atasan dan pemberian coaching oleh atasan kepada bawahan untuk meningkatkan leader member exchange dan perilaku inovatif. Efektivitas intervensi diukur pada 15 karyawan di wilayah Jakarta Pusat yang atasannya diberikan intervensi. Hasil menunjukkan perbedaan signifikan antara skor leader member exchange dan skor perilaku inovatif bawahan sebelum dan sesudah intervensi. Dengan demikian, atasan perlu melakukan coaching terhadap bawahan secara berkala, dan departemen HRD perlu melakukan monitoring pelaksanaannya. ...... The quality and number of participants in the innovative behavior competition in PT A were still not optimal. Based on preliminary study, the superior has an important role in employee participation on the competition. This study was conducted to see the effect of leader member exchange on employee innovative behavior. This research was conducted on 77 staff employees of PT A using Multidimensional Leader-Member Exchange questionnaire from Liden and Maslyn (1998) and Innovative Work Behavior questionnaire from Janssen (2000). The results of regression statistical tests indicate that there is significant effect of leader member exchange on innovative behavior. Based on the results, socialization and coaching by superiors to subordinate were performed to enhance leader member exchange and innovative behavior. The effectiveness of the intervention was measured on 15 employees of PT A in Central Jakarta which the superior were given the intervention. The results showed that there are significant differences between leader member exchange scores and scores of innovative behaviors before and after the intervention. Thus, the superior should give coaching to subordinate on a regular basis, and the HR Departement needs to monitor its implementation.

Abstrak :
Penelitian ini dilakukan untuk mengetahui sejauh mana hubungan antara persepsi perilaku kepemimpinan atasan dan motivasi kerja bawahan pada karyawan cabang Y PT. X. PT. X merupakan perusahaan penyedia jasa layanan perbankan yang sedang berkembang. Berdasarkan data awal yang diperoleh melalui wawancara, diketahui bahwa motivasi kerja bawahan pada karyawan cabang Y PT. X masih perlu ditingkatkan. Persepsi karyawan terhadap perilaku kepemimpinan atasan diduga berpengaruh terhadap motivasi kerja tersebut. Untuk mengetahui apakah dugaan tersebut benar, peneliti melakukan perhitungan statistik melalui uji korelasi antara persepsi perilaku kepemimpinan dan motivasi kerja bawahan. Hasil yang ada menunjukkan bahwa terdapat hubungan yang positif dan signifikan antara persepsi perilaku kepemimpinan dan motivasi kerja bawahan. Oleh karena itu, intervensi yang dilakukan pada penelitian ini dirancang untuk meningkatkan persepsi karyawan terhadap perilaku kepemimpinan atasan yaitu berupa pelatihan kepemimpinan transformasional bagi penyelia. Hasil perhitungan uji signifikansi menunjukkan adanya perbedaan pre-test dan post-test pada materi intervensi. Maka bentuk intervensi pelatihan kepemimpinan transformasional diharapkan dapat meningkatkan persepsi perilaku kepemimpinan atasan dan motivasi kerja bawahan pada cabang Y PT. X.

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This study was conducted to find out relationship between perceived leadership behavior and subordinate work motivation among employees in branch Y PT X. PT. X is a growth company which provide banking services. Based on initial data that were obtained from interviews, the researcher found that subordinate work motivation still need to improve. Employee's perceived of leadership behavior are assumed to affect work motivation. To know whether that presumption is correct or not, the researcher conducted a statistical calculation through correlation test between perceived leadership behavior and subordinate work motivation. The results showed that there is a significant and positive correlation between perceived leadership behavior and subordinate work motivation. Therefore, the intervention in this study was designed to increase employee's perceived of leadership behavior that was transformational leadership training for supervisor. The result of test calculation shows that there is a significantly differences between pre-test and post-test on intervention knowledge. Accordingly, transformational leadership training is expected to improve perceived leadership behavior and subordinate work motivation among employees in branch Y PT. X.

Abstrak :
Tesis ini bertujuan untuk mengetahui apakah terdapat hubungan antara Perceived Organizational Support (POS) dan intensi untuk meninggalkan pekerjaan pada karyawan PT. XYZ. Pada tesis ini dilakukan juga intervensi Effective Feedback Training pada atasan yang dilanjutkan dengan pemberian POS dan menurunkan intensi untuk meninggalkan pekerjaan. Data dari 10 orang karyawan pada level staf dari cabang klinik yang dihitung dengan menggunakan korelasi Pearson menunjukkan bahwa terdapat hubungan signifikan yang negatid antara POS dan intensi untuk meninggalkan pekerjaan, dengan r = -0.929. Artinya jika POS ditingkatkan, maka intensi karyawan untuk meninggalkan pekerjaan dapat diturunkan. Dalam tesis ini, POS ditingkatkan dengan pemberian effective feedback trainingpada atasan, dan dilanjutkan dengan praktek pemberian feedback dari atasan kepada bawahan. Efek intervensi diukur dengan membandingkan data pre dan post-test pada variabel POS dan intensi untuk meninggalkan pekerjaan dengan menggunakan paired-samples t-test. Hasil menunjukkan adanya perbedaan signifikan pada POS dan intensi untuk meninggalkan pekerjaan pada karyawan PT. XYZ setelah diberikan feedback dari atasan, dengan nilai t sebesar 3.017 dan signifikansi 0.015.

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The purpose of this research is to study the correlation of Perceived Organizational Support (POS and intention to turnover of the employee at XYZ Company. In this thesis, researcher conducted the Effective Feedback Training for the supervisor, then the supervisor practice the feedback process to subordinate, to improve POS and reduce intention to turnover. Data from 10 employees from clinic branch that calculated with Pearson Correlation shows that there's significant correlation (negarive correlation) between POS and intention to turnover, with r=-0.929. It means, when the POS was improved, the intention to turnover could be reduced. To improve the POS, researcher conducted the effective feedback training for supervisor, and the supervisor practice the effective feedback process to the subordinate. The effect of the intervention is significant from the compared-mean test (Paired-Samples T-Test). It means there is significant differences in POS and intention to turnover score after the intervention. The value of t is 3.017 and the significant level is 0.015.

Abstrak :
Penelitian ini dilakukan untuk meningkatkan feedback environment para anggota tim yang nantinya diharapkan akan dapat meningkatkan kualitas team member exchange sehingga nantinya diharapkan kerjasama antar anggota dalam tim meningkat. Berdasarkan data awal yang diperoleh, diketahui bahwa kerjasama tim pada PT.X masih perlu untuk ditingkatkan. Salah satu hal yang dapat menyebabkannya adalah feedback environment yang belum mendukung terjadinya pertukaran umpan balik antar anggota tim, sehingga dapat menyebabkan kualitas hubungan antar anggota tim menjadi kurang baik, hal ini dapat mengarah kepada kinerja tim yang kurang optimal. Untuk mengetahui apakah asumsi peneliti benar, dilakukan penelitian untuk melihat korelasi antara feedback environment dengan kualitas team member exchange. Hasil menunjukkan bahwa terdapat hubungan yang positif dan signifikan antara feedback environment dan kualitas team member exchange. Berdasarkan hal tersebut, peneliti berusaha untuk meningkatkan feedback environment melalui pemberian pelatihan team building. Untuk mengetahui efek dari pelatihan team building ini, peneliti membandingkan skor alat ukur feedback environment (Steelman, Levy & Snell, 2004) dan kualitas team member exchange (Seers, Petty & Cashman, 1995) antara sebelum dan setelah pelatihan team building. Hasil menunjukkan bahwa pelatihan team building yang diberikan belum berhasil untuk meningkatkan feedback environment dan kualitas team member exchange. ......This research is aimed to improve feedback environment poses by team member. By improving feedback environment, researcher assume there will be improvement on team member exchange quality, so team performance will improve also. Based on initial data, result showed that at PT.X, the teamwork still need to improve. One of the reason is the feedback environment poses by team member didn't support feedback exchange between team members, thus it can cause poor team member exchange quality which affect poor team performance. To determine whether the assumption is true, researcher correlates the feedback environment and team member exchange quality. Result showed that there is a significant and positive correlation between feedback environment and team member exchange quality. Therefore, the researcher improves the feedback environment by giving team building training for PT.X employees. To determine the effect of the training, researcher compare the feedback environment (Steelman, Levy & Snell, 2004) and team member exchange (Seers, Petty & Cashman, 1995) inventory score of before and after the training. Result showed that the training haven't improve whether the feedback environment nor team member exchange quality.