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Perusahaan multi level marketing tergantung pada teknologi informasi yang digunakan, karena dengan teknologi informasi tersebut distributor multi level marketing dapat mengandalkan informasi sehubungan dengan perkembangan jaringan yang telah dibangun dan dipertahankannya, serta pendapatan komisi yang akan diterimanya. Oleh karena itu, penelitian ini akan mengevaluasi pengendalian internal PT X, serta pengendalian umum dan aplikasi teknologi informasi modul penjualan perangkat lunak Pinnacle PT X, sebuah perusahaan multi level marketing di Indonesia. Penelitian ini dilakukan dengan metode pengumpulan data primer melalui wawancara, observasi serta pengujian. Hasil analisis menyatakan bahwa pengendalian internal PT X belum dilakukan secara optimal. Hasil evaluasi teknologi informasi modul penjualan perangkat lunak Pinnacle PT X juga menunjukkan bahwa dari segi pengendalian umum dan pengendalian aplikasi belum dijalankan secara optimal. Direktur dan manajemen senior PT X sebagai tone at the top sebaiknya berkomitmen lebih untuk mengurangi potensi kecurangan/fraud maupun kolusi dalam perusahaan. Manajemen PT X harus mempertimbangkan memiliki rencana cadangan dan kontingensi terkait risiko bencana, dan juga sebaiknya mempertimbangkan membuat divisi internal audit, yang dapat membantu manajemen dalam memberikan keyakinan akan pelaksanaan pengendalian internal yang tepat.

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Multi-level marketing companies are very dependent on the reliability of information technology used, because with this information technology, multi-level marketing distributors can rely on information relating to the development of their networks that have been built and maintained, and the commission income that will be received. Therefore, this study will evaluate the internal control of PT X as well as general dan application control evaluation on sales module of Pinnacle software at PT X, a multi-level marketing company in Indonesia. This research is conducted with primary data collection methods through interviews, observation and testing. The results of the analysis state that PT X's internal control has not been carried out optimally. The results of general and application control evaluation on sales module of the Pinnacle also show that it has not been implemented optimally. PT X's director and senior management as a tone at the top should be more committed to reducing the potential for fraud and collusion within the company. PT X’s management must consider having a backup and contingency plan related to disaster risk. PT X’s management also should consider creating an internal audit division, which can assist management in providing confidence in the implementation of appropriate internal controls.

 

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"Audit kinerja pada sektor publik telah menjadi salah satu jenis pemeriksaan yang dilakukan oleh BPK dalam memberikan kontribusi tata kelola pemerintahan yang baik. Kapasitas audit kinerja mengacu kepada ketersediaan dan berfungsinya kemampuan pemeriksa (able people) serta ketangkasan proses (agile process) yang membentuk kapabilitas dinamis BPK sehingga dapat memformulasikan suatu kebijakan audit kinerja yang adaptif sesuai konsep dynamic governance. Penelitian ini bertujuan untuk menganalisis kapabilitas dinamis BPK saat ini dan strategi ideal yang dapat dibangun dalam rangka meningkatkan kualitas dan kuantitas audit kinerja yang dilihat dari aspek able people dan agile process. Penelitian ini menggunakan paradigma postpositivist dengan metode pengumpulan data menggunakan mix method melalui penyebaran kuesioner dan wawancara mendalam. Responden kuesioner penelitian ini terdiri dari Pemeriksa BPK dan Pejabat Struktural di bidang Pemeriksaan. Sebanyak 480 kuesioner telah disebarkan, namun hanya 250 kuesioner yang dapat digunakan untuk analisis dengan tingkat pengembalian 52,08%. Lebih lanjut, narasumber dalam wawancara mendalam merupakan praktisi dan pakar yang telah berkecimpung secara mendalam pada bidang audit kinerja di BPK yang terdiri dari 11 narasumber Pejabat BPK. Analisis data dilakukan dengan menggunakan covergent mix method design di mana analisis kuantitatif dilakukan bersamaan dengan analisis kualitatif. Analisis statistik deskriptif digunakan untuk mengolah data kuantitatif, sementara studi deskriptif kualitatif dilakukan untuk mengolah data kualitatif. Hasil penelitian menemukan bahwa belum terpenuhinya able people BPK yang memadai dalam penugasan audit kinerja. Selain itu, pada aspek agile process, ditemukan terdapat kebijakan operasional yang masih kaku sehingga membutuhkan untuk segera melegalisasi dan mengimplementasikan secara penuh kebijakan yang terbaru. Strategi ideal dalam membangun kapabilitas audit kinerja difokuskan kepada kedua aspek pendorong kapabilitas dinamis, yaitu able people dan agile process yang secara langsung mendorong terciptanya peningkatan audit kinerja baik dari sisi kuantitas maupun kualitasnya.

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Performance audits in the public sector have become one of the types of audits conducted by BPK in contributing to good governance. Performance audits capacities refers to the availability and well-functioning of able people and agile processes that shape BPK's dynamic capabilities so that it can formulate an adaptive performance audit policy based on the concept of dynamic governance. This study aims to analyze the current BPK's dynamic capabilities and the ideal strategies that can be built in order to improve the quality and quantity of performance audits as seen from the aspects of able people and agile processes. This research uses postpositivism paradigm with mix method of data collection methods through questionnaires and in-depth interviews. The respondents of the research questionnaire consisted of BPK auditors and structural officials in the audit field. 480 questionnaires have been distributed, but only 250 questionnaires could be used for analyzing, the rate of return is 52.08%. Furthermore, the resource persons in the interview are practitioners and experts who have been deeply involved in the field of performance audits at BPK, which consists of 11 BPK officials. The data analysis was performed using convergent mixed methods design where quantitative analysis performes in conjunction with qualitative analysis. Descriptive statistical analysis is used to process quantitative data, while qualitative descriptive studies are carried out to process qualitative data. The results of the study found that able people in BPK had not been fulfilled in the performance audit assignment. In addition, in the agile process aspect, it was found that there are operational policies that are still rigid so they need to immediately legalize and fully implement the latest policies. The ideal strategy in building performance audits capabilities is focused on the two aspects of driving dynamic capabilities, namely able people and agile processes that directly encourage the creation of improved performance audits in terms of both quantity and quality."

"Badan Pemeriksa Keuangan (BPK), or The Audit Board of the Republic of Indonesia, has introduced performance audits intensively since public sector audit reforms were initiated in 2001. However, the implementation of performance audits still faces several obstacles. This study examines the development of the performance audit methodology in BPK, which can be divided into three stages: before the revitalization of BPK in 2006, the initial development of performance audits during 2006-2010, and the maturity of the implementation of performance audits since 2011. This study concludes that several key factors have affected the implementation of performance audits at BPK, including the development of audit guidelines, the dynamics of medium-term government planning, the focus of the BPK’s Management, and assistance provided by other supreme audit institutions (SAI). To address new realities and challenges in the future, more sophisticated performance audit methods need to be adopted by BPK, such as big data analytics, the adoption of governance audits, and employing public policy analysis. Without adopting such methods, the institutionalization of ​​effective performance audits might not be achieved in the future."