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"Ulasan daring sebagai salah satu bentuk electronic word-of-mouth (EWOM) telah terbukti memotivasi konsumen untuk berbelanja melalui online marketplace di Indonesia. Namun, kebebasan konsumen dalam memberikan ulasan mengakibatkan terjadinya inkonsistensi kualitas informasi yang berpengaruh terhadap kepercayaan dan keputusan pembelian konsumen. Selain itu, masih banyak online marketplace yang belum menyediakan fitur untuk menyaring informasi yang relevan, terbaru, akurat, atau lengkap pada ulasan. Penelitian ini bertujuan untuk menganalisis bagaimana pengaruh dimensi kualitas informasi dari EWOM terhadap keputusan pembelian produk di online marketplace. Penelitian ini menggunakan pendekatan kuantitatif dengan melakukan survei terhadap 1.266 masyarakat Indonesia pengguna online marketplace yang pernah berbelanja dan membaca ulasan dalam kurun waktu tiga bulan terakhir. Data diolah dengan metode covariance-based structural equation modeling menggunakan AMOS 24. Hasil penelitian menunjukkan bahwa keempat dimensi kualitas informasi EWOM, yaitu relevance, timeliness, accuracy, dan comprehensiveness memengaruhi information quality secara signifikan. Selain itu, information quality memengaruhi social psychological distance dan trust secara signifikan. Lalu, social psychological distance memengaruhi trust secara signifikan dan memediasi hubungan antara information quality dengan trust. Selanjutnya, trust memengaruhi purchase intention secara signifikan. Terakhir, purchase intention memengaruhi purchase decision secara signifikan. Hasil penelitian ini dapat memberikan wawasan untuk membantu penyedia layanan online marketplace dalam mengembangkan fitur ulasan yang lebih baik.

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Online review as a form of electronic word-of-mouth (EWOM) has been proven to motivate consumers to shop through online marketplaces in Indonesia. However, the freedom of consumers to provide reviews results in information quality inconsistency that affects consumer trust and purchasing decisions. In addition, some online marketplaces have not yet provided a feature to filter relevant, latest, accurate, or complete information in the review. This study aims to analyze the influence of the information quality dimensions of EWOM on consumer behavior in purchasing products in the online marketplace. This study uses quantitative approach by surveying 1,266 online marketplace users in Indonesia who have purchased products and read the reviews in the last three months. The data were processed in AMOS 24 by using the covariance-based structural equation modeling method. The results shows that the four dimensions of EWOM information quality, namely relevance, timeliness, accuracy, and comprehensiveness significantly influence information quality. After that, information quality significantly influences social psychological distance and trust. Then, social psychological distance significantly influences trust and mediates the relationship between information quality and trust. Furthermore, trust significantly influences purchase intention. Finally, purchase intention significantly influences purchase decision. The results of this study can provide insight to assist online marketplace service providers in developing better online review features."

"Permasalahan yang umumnya dihadapi oleh generasi Y dan Z adalah kurangnya pengetahuan mengenai peluang dan ancaman dalam penggunaan internet Masalah ini dapat diatasi dengan terbentuknya komunitas online Sekolah Demokrasi Digital adalah komunitas online yang membekali pemuda usia 17 21 tahun agar dapat menggunakan internet dengan bijak Setelah lulus dari Sekolah Demokrasi Digital Netstudent diharapkan memiliki beberapa pengetahuan dasar seperti internet dalam perspektif HAM internet untuk demokrasi prinsip prinsip dalam tata kelola internet kebebasan ekspresi online potensi media baru privasi dan keamanan di Internet serta Hybrid Movement Freedom Technologist Penggunaan media online dalam pembentukan komunitas online Sekolah Demokrasi Digital meliputi penyebaran publikasi penyelenggaran seleksi masuk Netstudent peserta didik perancangan metode belajar dan bentuk kelas serta perancangan metode penyimpanan materi belajar.

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One of the problems faced by the generations Y and Z is how they are under informed with the opportunities and threats that comes with the internet This however can be overcome by establishing an online community Sekolah Demokrasi Digital is an online community that literate youth ranging from age 17 21 with digital literacy After graduating from Sekolah Demokrasi Digital NetStudents are expected to grasp basic understanding on the online context of human rights internet for democracy the principles of governance of the internet freedom of speech online potentials of new media online privacy and security along with The Hybrid Movement This community uses online media to publicize their activities hold a selection for their Netstudent and developing a syllabus and the repository of learning materials."

"Dalam arisan, terdapat hubungan perikatan antara anggota arisan dengan ketua atau pemilik arisan terkait. Adapun umumnya, arisan dilaksanakan hanya dengan adanya kesepakatan secara lisan antara anggota dan ketua. Kegiatan arisan online tidak luput dari berbagai masalah seperti lalainya para pihak dalam melaksanakan kewajibannya. Skripsi ini akan secara spesifik membahas perkara pada putusan Nomor 1/Pdt.G. S/2021/PN Trt mengenai arisan online. Pemilik arisan dalam putusan merupakan seseorang yang belum cakap untuk melakukan hubungan hukum perikatan. Terlebih, pemilik arisan memberikan pernyataan yang tidak benar mengenai arisannya kepada anggota-anggota arisannya. Kedua hal tersebut tentu saja mempengaruhi syarat sah perjanjian sebagaimana diatur dalam Pasal 1320 KUHPerdata dan Pasal 46 ayat (2) PP PSTE. Atas kelalaian pemilik arisan yang tidak membayarkan uang arisan anggotanya, anggota arisan akhirnya mengajukan gugatan kepada pemilik arisan. Atas gugatan tersebut, hakim atas dasar keadilan dan kepatutan memutus bahwa anggota arisan akan mendapatkan ganti rugi sebesar uang arisan yang disetorkannya kepada pemilik arisan. Di lain sisi, bunga konventional dalam perjanjian tersebut tidak dipenuhi oleh Hakim karena tidak berdasar oleh hukum. Hal tersebut tidaklah benar adanya karena sebenarnya telah diatur dalam Pasal 1246 KUHPerdata. Di lain sisi, keputusan Hakim dibuat berdasarkan wewenangnya sebagaimana diatur dalam UU Kekuasaan Kehakiman. Skripsi ini akan membahas keabsahan perjanjian arisan online, pengajuan gugatan wanprestasi, dan konsep ganti rugi dalam putusan tersebut.

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In arisan, there is an engagement relationship between members of the arisan and the chairman or owner of the arisan. In general, arisan is carried out only with an oral agreement between the members and the chairman. Online arisan activities are not free from various problems such as the negligence of the parties in carrying out their obligations. This thesis will specifically discuss the case in decision Number 1/Pdt.G. S/2021/PN Trt regarding online social gathering. The owner of the arisan in the decision is someone who is not yet competent to enter into a legal relationship. Moreover, the owner of the arisan gave incorrect statements regarding his arisan to his arisan members. Both of these affect the legal terms of the agreement as stipulated in Article 1320 of the Civil Code and Article 46 paragraph (2) PP PSTE. Due to the negligence of the arisan owner who did not pay the arisan members' money, the arisan member finally filed a lawsuit against the arisan owner. Based on the lawsuit, the judge on the basis of fairness and propriety decided that the members of the arisan would receive compensation in the amount of the arisan money that they deposited with the arisan owner. On the other hand, conventional interest in the agreement is not fulfilled by the Judge because it is not based on law. This is not true because in fact it has been regulated in Article 1246 of the Civil Code. On the other hand, judge decisions are made based on their authority as stipulated in the Judicial Powers Law. This thesis will discuss the validity of the online arisan agreement, filing a default lawsuit, and the concept of compensation in the decision"

"Studi ini dilakukan untuk menganalisa hubungan antara ulasan online di Instagram dan pembelian impulsive pada kategori produk kecantikan, dengan browsing dan dorongan untuk pembelian impulsif sebagai mediator. Ada dua manfaat ulasan online yang mungkin memainkan peran penting dalam mendorong perilaku penelusuran konsumen, yaitu nilai utilitarian dan nilai hedonis. Selain itu, riset ini juga mendiskusikan bagaimana efek moderasi dari perbedaan tingkat impulsive pada konsumen dapat mempengaruhi kegiatan browsing mereka. Data yang dikumpulkan dalam penelitian ini menggunakan pembagian kuisioner online kepada 441 responden yang berpengalaman menggunakan Instagram dan pernah membaca ulasan online di platform tersebut. Hal ini dilakukan untuk memverifikasi efek dari nilai yang dirasakan konsumen saat membaca ulasan online terhadap perilaku pembelian impulsif. Teknik pengambilan sampel dalam penelitian ini menggunakan teknik convenience sampling, dengan melibatkan penduduk Jabodetabek sebagai sampel. Tes hipotesis dilakukan menggunakan Structural Equation Model (SEM) yang diolah menggunakan software LISREL 8.8. Hasil penelitian ini menunjukkan bahwa nilai utilitarian dan nilai hedonis secara positif memengaruhi browsing dan akan semakin meningkatkan dorongan untuk membeli secara impulsif dan akhirnya mengarah pada perilaku pembelian impulsif. Studi ini juga menunjukkan bahwa perbedaan tingkat impulsive setiap konsumen memoderasi pengaruh nilai utilitarian dan nilai hedonis pada kegiatan browsing. Hasil penelitian ini memiliki implikasi bagi manajer pemasaran produk kecantikan untuk memahami bagaimana pelanggan berperilaku dan mengembangkan strategi untuk merangsang perilaku pembelian impulsif tersebut.

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This research was conducted to analyse the relationship between online reviews on Instagram and impulse buying for beauty products, with browsing and urge to buy impulsively as the mediator. Moreover, this research also discusses how the moderation effect of impulsiveness level of customers affects their browsing behaviour. The framework of this study was tested on Instagram social media in Indonesia. An online questionnaire with 441 participants who had experience using Instagram and have been exposed by beauty products online review was recruited to verify the effects of consumers’ perceived value from reading online reviews on urge to buy impulsively and impulse buying behaviour. The sampling technique in this study is using convenience sampling, with residents of Jabodetabek used as samples. Hypothesis test used in this study is the use of SEM (Structural Equation Model) using LISREL 8.8. There are two benefits of online reviews that may play an important role in driving consumers’ browsing behaviour, namely utilitarian value and hedonic value. The results of this study indicate that utilitarian value and hedonic value positively influences browsing and which further enhances the urge to buy impulsively and leads to impulse buying behaviour. This study also shows that impulsiveness moderates the influence of utilitarian value, hedonic value on browsing. This result of this study has implications for the marketing manager of beauty products to understand how customer behaves and developing strategy to stimulate customer impulsive buying behaviour."

"[ABSTRAKTesis ini bertujuan mengungkap dampak kapitalisme baru terhadap jurnalismeonline. Kapitalisme baru dibangun dengan logika jangka pendek, yaitu prosesharus berlangsung dengan cepat untuk mendapatkan keuntungan. Penelitian inimenggunakan paradigma kritis dan studi kasus sebagai strategi penelitiannya.Data dikumpulkan melalui wawancara, observasi, dan analisis berita. Metodeanalisis data, yaitu logika jangka pendek milik Richard Sennett. Determinasiteknologi mendorong perusahaan terus berubah sehingga memunculkanketidakgunaan dan politik konsumsi yang menempatkan berita sebagai komoditas.Jurnalisme jangka pendek ditandai dengan berita ringkas, stripping, sensasional,berbagi konten, topik terhangat, dan viewers. Logika jangka pendekmengembalikan jurnalisme kuning ke media baru dan mengeksploitasi wartawan.

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ABSTRACTThis thesis aims to reveal the impact of new capitalism on online journalism. Thenew capitalism emphasis on short-term thinking. The process must be fast andquick to gain profit for the company. This research uses a critical paradigm andcase studies as a research strategy. Data are collected through interviews,observation, and content analysis. The method of data analysis is RichardSennett’s short-term thinking. Technological determination pushes mediacompany to keep change. This process led to the uselessness and politicalconsumption that put news become commodity. Short-term thinking onjournalism characterized by concise news, stripping, sensational, sharing content,hot topic, and viewers. Short-term thinking brought yellow journalism to newmedia and exploit journalists, This thesis aims to reveal the impact of new capitalism on online journalism. Thenew capitalism emphasis on short-term thinking. The process must be fast andquick to gain profit for the company. This research uses a critical paradigm andcase studies as a research strategy. Data are collected through interviews,observation, and content analysis. The method of data analysis is RichardSennett’s short-term thinking. Technological determination pushes mediacompany to keep change. This process led to the uselessness and politicalconsumption that put news become commodity. Short-term thinking onjournalism characterized by concise news, stripping, sensational, sharing content,hot topic, and viewers. Short-term thinking brought yellow journalism to newmedia and exploit journalists]"

"ABSTRAK Online marketplace merupakan sebuah format e-commerce yang cukup populer di Indonesia dan memiliki karakteristik yang berbeda dibanding dengan online store pada umumnya. Karakteristik jual-beli dapat dipahami melalui pendekatan relational exchange menggunakan variabel transaction cost. Transactional cost merupakan salah satu komponen penting kegiatan pertukaran baik online maupun offline dan sudah cukup sering di diskusikan dalam berbagai penelitian ilmiah terkait dampaknya terhadap perilaku konsumen. Penelitian ini akan menganalisis pengaruh dari information searching cost, moral hazard cost, dan specific asset investment yang merupakan komponen dari transactional cost terhadap perceived value dan repurchase intention dari konsumen online marketplace Forum Jual Beli Kaskus. Sampel penelitian yang digunakan adalah pengguna FJB Kaskus di kota-kota besar di Jawa, dan data yang didapat diolah dengan menggunakan metode structural equation modelling. Hasil penelitian ini menunjukan bahwa information searching cost dan moral hazard cost berpengaruh secara signifikan terhadap pembentukan perceived value yang dirasakan konsumen dalam proses jual-beli, sedangkan specific asset investment tidak memiliki pengaruh yang signifikan terhadap perceived value konsumen. Selanjutnya dalam kaitannya terhadap intensi pembelian ulang, hasil penelitian menunjukan bahwa information searching cost dan specific asset investment memiliki pengaruh yang signifikan dalam mendorong repurchase intention konsumen.

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ABSTRACT Online marketplace is a fairly popular e-commerce format in Indonesia which has different characteristic compared to the common online stores. Transaction characteristics can be well-explained by relational exhchange approach, using transaction cost variables. Transaction cost is one of the most important component for both online and offline exchange activity and frequently discussed on scientific research related to consumer behavior. This study will analyze the impact of information searching cost, moral hazard cost, and specific asset investment which are the components of transaction cost to perceived value and repurchase intention of consumer of popular online marketplace; FJB Kaskus. Data on this study collected from FJB Kaskus user which live in Java Island’ biggest cities. The data analyzed using two-step approach structural equation modelling. The results indicates that information searching cost and moral hazard cost significantly influence to the consumer perceived value, while specific asset investment has no significant influence to the perceived value. Related to consumer repurchase intention, the result indicates information searching cost and specific asset investment has significant influence on consumer repurchase intention. However, moral hazard cost has no impact on consumer repurchase intention."

"Internet merupakan media baru yang banyak digunakan oleh berbagai kalangan, baik umum, maupun perusahaan, salah satunya yaitu forum online. Penelitian ini mencoba untuk melihat forum online sebagai bagian dari perkembangan teknologi dikaitkan dengan sebuah fungsi komunikasi terutama komunikasi antara pihak perusahaan dengan publiknya guna mencapai citra positif mengenai perusahaan. Dengan latar belakang tersebut, penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh antara kualitas media online terhadap citra perusahaan di benak anggota forum online TPI.Penelitian ini dilakukan dengan menggunakan pendekatan kuantitatif, yang bersifat eksplanatif. Populasinya adalah semua anggota forum online TPI. Sampel didapatkan dengan teknik penarikan sampel non-probabilita. Teknik penarikan sampel seperti ini dengan bahasa lain dapat juga dikategorikan sebagai teknik penarikan sampel recruited sample (sampel yang dipilih) dengan jumlah sampel 71 responden. Metode pengumpulan data menggunakan kuesioner yang dikirimkan melalui email kepada 250 responden melalui email. Teknik analisa data menggunakan regresi linear sederhana dan berganda untuk melihat pengaruh antar variabel, yaitu antara variabel kualitas media online dan citra perusahaan.Hasil penelitian mengungkapkan bahwa hubungan regresi berganda antara kualitas media online dan citra perusahaan positif dan searah. Namun, dari 8 dimensi variabel independen, dimensi feature merupakan faktor yang paling kuat mempengaruhi pembentukan citra perusahaan. Jadi, dapat disimpulkan bahwa komponen-komponen efektivitas website seperti feature memiliki peranan yang cukup penting dalam membentuk kualitas media online.

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Internet is a new media which are used by many, both public and companies, for example, online forum. This study attempts to see the online forum as part of the development of the technology associated with a function of communication, especially communication between the parties with a public company in order to achieve a positive image of the company. With this background, the research aims to find out whether there is influence between the quality of the online media company with the companies image in members online forums TPI mind.

Research was conducted using a quantitative approach, which is eksplanatif goals. The population are online forum TPI member. Sampling techniques are non-sampling probabilita. This Sampling techniques with other languages can also be categorized as a sampling technique recruited sample (a selected sample) with sample number of 71 respondents. Method of collecting data using questionnaires sent by email to the 250 respondents via email. Technical analysis of data using simple and double linear regression to see the influence between variables, namely the variable quality of the online media company and its image.

Research results reveal that the relationship between the quality of double regression between online media company a positive image and direction. However, the 8-dimensional independent variables, dimensions feature is the most powerful factors influence the formation of the company's image. Can be concluded that website component effectivity such as feature have quite important roles in shaping quality of online media."

"Tesis ini meganalisa faktor-faktor yang dihipotesiskan dapat mempengaruhi niat konsumen untuk membeli secara online. Ada lima variabel yang dihipotesiskan mempengaruhi niat untuk membeli secara online langsung yaitu Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. Model penelitian ini diambil dari berbagai peneliti seperti jurnal dan juga studi orang. Menggunakan beberapa jurnal seperti, 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; ?A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences? by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011. Ada 13 hipotesis yang disimpulkan dari model yang dibangun. Berdasarkan 341 responden konsumer online di wilayah JABODETABEK yang mengetahui secara khusus tentang Bukalapak.com, ditemukan bahwa dari 5 variabel yang dihipotesiskan mempengaruhi niat beli online secara langsung, ditemukan bahwa sebenarnya dalam kenyataan hanya 2 variabel yang secara signifikan mempengaruhi niat untuk membeli secara online. Kedua variabel itu adalah Online Information Search dan Percieved Risk.

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This thesis anlayzes the factors that are hypothesised to affect a consumer's intention to purchase online. There are five variables which are hypothesised to affect intention to purchase online directly which are Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. The model of this research is taken from various researchers such as journals and also past studies of people.

The journals used in some consists of 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; 'A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences' by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011.

There are 13 hypotheses concluded from the model constructed. Based on 341 respondents in the JABODETABEK area who are online shoppers and know specifically about Bukalapak.com, it was found that from the 5 variable that are hypothesised to affect online purchase intention directly, it was found that there were actually in reality only 2 variables that significantly affects intention to purchase online. These two variables are online information search and perceived risk."