Hasil Pencarian  ::  Simpan CSV :: Kembali

Hasil Pencarian

Ditemukan 12970 dokumen yang sesuai dengan query
cover
Gronroos, Cristian
Lexington: Lexington Book, 1990
658.8 GRO s
Buku Teks SO  Universitas Indonesia Library
cover
Joseph, William
New York: McGraw-Hill, 1983
658 JOS p (2)
Buku Teks  Universitas Indonesia Library
cover
Gronroos, Cristian
Lexington: Lexington Book6c1990, 0
6588 Gro s
Buku Teks  Universitas Indonesia Library
cover
London: Pitman, 1998
658.8 SER
Buku Teks  Universitas Indonesia Library
cover
Lovelock, Christopher H.
New Jersey: Pearson Education international, 2002
658.84 Lov p
Buku Teks  Universitas Indonesia Library
cover
Peters, Jan Hendrik
Jakarta: Trisakti University, 1999
658 PET s
Buku Teks  Universitas Indonesia Library
cover
Lewis, Judith A., 1939-
"This book takes the reader along the road toward understanding the purposes and processes of human service management. [In the book, the authors] begin by addressing some of the management challenges that may be unique to human service settings. [They] examine the environments that have an impact on human service organization and then move on to explore program planning, organizational design, human resource management, supervision, finances, information systems, program evaluation, leadership, and organizational change.-Pref."
Belmont, CA : Brooks/Cole, 2012
361.006 8 LEW m
Buku Teks  Universitas Indonesia Library
cover
Buku Teks  Universitas Indonesia Library
cover
Carlzon, Jan
New York: Harper Collins Publishers, 1989
658.409 2 CAR m
Buku Teks  Universitas Indonesia Library
cover
"[This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. , This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. ]"
New York: [Springer, ], 2012
e20397287
eBooks  Universitas Indonesia Library
<<   1 2 3 4 5 6 7 8 9 10   >>