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"ABSTRAKTujuan dari penelitian ini adalah untuk mengetahui pengaruh dari Job Demand, Job Resource, Job Satisfaction terhadap Work Engagement pada operator SPBU di DKI Jakarta. Manfaatnya adalah sebagai kontribusi job demand, job resource, job satisfaction, dan work engagement karyawan terhadap organisasi bidang ilmu manajemen, khususnya manajemen sumber daya manusia MSDM . Memberi masukan bagi peneliti lain yang berminat untuk melakukan penelitian lanjutan mengenai job demand, job resource, job satisfaction dan work engegement karywana pada organisasi, juga mendorong dikembangkannya penelitian yang berhubungan dengan hal tersebut. Bagi perusahaan memberikan informasi kepada pengawas SPBU, untuk mempertimbangkan juga job demand dalam perekrutan, seleksi, training dan konseling operator SPBU agar lebih optimal dalam memberikan program. Memberikan informasi kepada pihak outsourcing SPBU dan pengawas SPBU mengenai hal-hal yang mempengaruhi work engagement karyawan terhadap organisasi pada operator SPBU.Pengolahan data menggunakan Lisrel, dengan hasil job demand berpengaruh positif terhadap job satisfaction, job satisfaction juga berpengaruh positif terhadap work engagement, job resource memberikan pengaruh positif terhadap work engagement, job demand berpengaruh positif terhadap work engagement, dan job resource berpengaruh negatif terhadap job satisfaction. Hasil penelitian mayoritas berbeda dengan penemuan penelitian sebelumnya. Kesimpulan beberapa faktor dan responden penelitian adalah operator SPBU sehingga memberikan penemuan penelitian yang berbeda dari penelitian sebelumnya. Penelitian sebelumnya tentang job demand, job resource, job satisfaction, dan work engagement di Indonesia belum ada yang menggunakan operator SPBU sehingga ini salah satu hal baru.

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ABSTRACTThe purpose of this study was to determine the effect of Job Demand, Job Resource, Job Satisfaction to Work Engagement at gas stations operator in Jakarta. The benefit is a contribution of job demand, job resources, job satisfaction, employee engagement and work towards the organization of management sciences, in particular human resource management HRM . Provide input for other researchers who are interested in doing further research on job demand, job resources, job satisfaction and work engagement of the employee on the organization, also led to the development of research related to it. For the company to provide information to the gas stations supervisor, to consider also the job demand in recruitment, selection, training and counseling in order to optimize the gas station operator in delivering the program. Provide information to the outsourcing of retail outlets and petrol stations supervisors on matters which affect the work engagement of employees of the organization at the gas station operator. Data processing using lisrel, with the results of job demand positive effect on job satisfaction, job satisfaction is also a positive influence on work engagement, job resource a positive influence on work engagement, job demand positive effect on work engagement, and job resource negative effect on job satisfaction. The majority of research results differ from previous research findings. Conclusions multiple factors and survey respondents are operators of gas stations that provide different research findings from previous studies. Previous research on job demand, job resources, job satisfaction, and work engagement in Indonesia that use no gas station operators so that this one new research. "

"Pengaruh Keadilan Distributif dan Keadilan Interaksional Terhadap Kepuasan Kerja dan Keterikatan Kerja. Studi pada Operator SPBU Pertamina di Wilayah JakartaOperator SPBU memiliki peran penting dalam memberikan pelayanan kepada konsumen. Sudah seharusnya pemilik SPBU melihat posisi operator sebagai sumberdaya manusia yang perlu diperhatikan Akan tetapi banyak operator SPBU yang merasakan ketidakadilan dalam hal imbalan, pembagian jam kerja, jaminan pekerjaan serta sikap dan perlakuan atasan. Penelitian ini bertujuan untuk mengetahui pengaruh ketidakadilan distributif dan keadilan interaksional terhadap kepuasan kerja dan keterikatan kerja karyawan. Obyek dari penelitian ini adalah karyawan SPBU Pertamina yang bertugas sebagai operator di wilayah DKI Jakarta. Data diambil dari 200 responden yang merupakan operator SPBU dari kelima wilayah di DKI Jakarta. Pengolahan data pada penelitian ini menggunakan metode statistik SEM dengan program statistik LISREL. Hasil analisis data menunjukkan bahwa persepsi keadilan interaksional memiliki pengaruh terhadap kepuasan kerja operator SPBU. Selanjutnya, kepuasan kerja yang mereka rasakan mempengaruhi keterikatan kerja. Sebaliknya, tidak terbukti adanya hubungan antara keadilan distributif terhadap kepuasan kerjaKata kunci: Keadilan organisasi, keadilan distributif, keadilan interaksional, kepuasan kerja, keterikatan kerja

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Gas station operators have important role in proving services to the customers. Therefore, the SPBU owners should see their operators as important human resouces and take more attention to their needs. However, many operators have unfair perception to the company related to compensation, work hour distribution, job security and owner behaviour. The purpose of this research was to examine the effect of the distributive justice and interactional justice to job satisfaction and work engagement. The research was conducted in Pertamina gas station in Jakarta province. Data was taken from 200 respondents who are gas station operators in five areas in Jakarta. Statistical Equation Modelling SEM was used to analyze the data by LISREL program. Results of the analysis found that perception of interactional justice provenly affect the job satisfaction of the Pertamina gas station operators. Further, the job satistion effect the work engagement. On the contrary, the research found that distributive justice does not effect the job satisfaction. "

"Penelitian ini bertujuan untuk mengetahui pengaruh job crafting terhadap work engagement dan job satisfaction, serta menguji peran mindfulness sebagai variable mediasi terhadap hubungan job crafting dengan engagement dan satisfaction pegawai. Work engagement dan job satisfaction menjadi penting bagi organisasi mengingat sudah banyak penelitian yang menunjukkan adanya hubungan yang positif antara kedua hal tersebut dengan kinerja pegawai yang dampaknya ke performa organisasi. Penelitian ini dilakukan pada Aparatur Sipil Negara yang bekerja di instansi pusat. Data primer diperoleh melalui kuesioner dengan jumlah responden sebanyak 362 responden yang bekerja di lebih dari 14 (empat belas) Kementerian di Indonesia. Penelitian dengan 4 (empat) hipotesis dirumuskan dengan merujuk penelitian-penelitian sebelumnya dan diuji menggunakan structural equation model (SEM) dengan menggunakan perangkat lunak LISREL 8.8. Hasil penelitian ini memperkuat sekaligus memperkaya penelitian sebelumnya kembali bahwa job crafting memiliki pengaruh yang positif terhadap work engagement dan job satisfaction. Namun, peran mediasi mindfulness tidak dapat dikonfirmasi pada penelitian yang mengambil subjek para pegawai pemerintahan ini. Beberapa masukan kepada organisasi juga dibahas atas hasil penelitian yang diperoleh

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This study aims to determine the effect of job crafting on work engagement and job satisfaction, and to examine the role of mindfulness as a mediating variable on the relationship between job crafting and employee engagement and satisfaction. Work engagement and job satisfaction are important for organizations considering that there have been many studies that have shown a positive relationship between these two things and employee performance which has an impact on organizational performance. This research was conducted on State Civil Servants who work in central agencies. Primary data were obtained through a questionnaire with a total of 362 respondents who worked in more than 14 (fourteen) Ministries in Indonesia. Research with 4 (four) hypotheses was formulated by referring to previous studies and tested using a structural equation model (SEM) using LISREL 8.8 software. The results of this study reinforce and enrich previous research again that job crafting has a positive effect on work engagement and job satisfaction. However, the mediating role of mindfulness cannot be confirmed in this study which took the subject of government employees. Several inputs to the organization were also discussed based on the research results obtained."

"ABSTRAKTujuan dari penelitian ini adalah untuk menguji bagaimana pengaruh psychological capital pegawai dan iklim etika dikaitkan dengan keterikatan kerja dan kepuasan kerja pada pegawai micro banking bank x area Jakarta. Sampel dari penelitian ini terdiri dari 275 orang pegawai/pegawai kredit mikro Bank X area Jakarta. Psychological capital diukur dengan menggunakan instrumen sebanyak 15 butir pertanyaan, iklim etika sebanyak 12 butir pertanyaan, keterikatan kerja sbanyak 7 butir pertanyaan, dan kepuasan kerja sebanyak 4 butir pertanyaan. Hubungan antara psychological capital, iklim etika, keterikatan kerja dan kepuasan kerja diuji menggunakan aplikasi SPSS dengan metode regresi linier berganda. Hasil penelitian ini menunjukkan bahwa keterikatan kerja memediasi secara parsial pengaruh psychological capital terhadap kepuasan kerja. adapun psychological capital pegawai memiliki pengaruh positif dan siginifikan terhadap kepuasan kerja pegawai dan keterikatan kerja memediasi secara parsial pengaruh psychological capital terhadap kepuasan kerja pegawai. Adapun keterikatan kerja tidak memediasi pengaruh ethical climate terhadap kepuasan kerja.<

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ABSTRACTThe purpose of this study is to examine how the influence of employee rsquo s psychological capital and ethical climate is associated with work engagement and job satisfaction in Mandiri micro banking employees of Jakarta area. The sample of this research consists of 275 employees of Micro Banking Bank x Jakarta area. Psychological capital is measured using 15 items of instruments, 12 items of ethical climate, work engagement of 7 items, and job satisfaction of 4 items. The relationship between psychological capital, ethical climate, work engagement and job satisfaction were tested using SPSS application with multiple linear regression method. The results of this study indicate that work engagement partially mediate the influence of psychological capital on employee job satisfaction. The work engagement does not mediate the relationship between the two variables."

"Penelitian ini bertujuan untuk mengetahui pengaruh dari tuntutan pekerjaan berupa beban kerja, sumber daya pekerjaan berupa otonomi, keterkaitan, dan kompetensi, serta sumber daya pribadi berupa modal psikologis dalam mempengaruhi keterikatan kerja, sekaligus dengan menguji peran mediasi burnout. Data yang digunakan dalam penelitian ini adalah data primer yang dikumpulkan melalui kuesioner, kemudian data tersebut dianalisis menggunakan Structural Equation Modeling (SEM) dengan perangkat lunak AMOS untuk mengetahui hubungan antarvariabel. Dari hasil penelitian ini, dibuktikan bahwa terdapat pengaruh positif beban kerja terhadap burnout dan pengaruh negatif modal psikologis, autonomy, dan relatedness terhadap burnout. Selain itu, dibuktikan juga pengaruh positif modal psikologis dan relatedness terhadap keterikatan kerja, serta pengaruh negatif burnout terhadap keterikatan kerja. Namun penelitian ini tidak dapat membuktikan pengaruh negatif competence terhadap burnout dan pengaruh positifnya terhadap keterikatan kerja. Adapun dalam analisis peran mediasi, ditemukan bahwa burnout juga memediasi hubungan beban kerja, modal psikologis, autonomy, dan relatedness terhadap keterikatan kerja. Namun, burnout tidak dapat memediasi hubungan antara competence dengan keterikatan kerja. Responden dalam penelitian ini adalah 201 pegawai di lingkungan Badan Kebijakan Fiskal, Kementerian Keuangan, menggunakan proportionate stratified sampling dengan keterwakilan 30% pegawai dari tiap-tiap unit kerja eselon II. Penggunaan hasil penelitian ini ditujukan untuk membangun perhatian organisasi terkait dengan mitigasi burnout dan penciptaan keterikatan kerja guna mendorong produktivitas kerja pegawai, khususnya organisasi pada sektor publik.

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This purpose of this study is to examine the effect of job demand in the form of workload, job resource in the form of autonomy, relatedness, and competence, as well as personal resource in the form of psychological capital in influencing job engagement, as well as examining the mediating role of burnout. The data used in this study is primary data collected through questionnaires, then the data were analyzed using Structural Equation Modeling (SEM) with AMOS software to examine the relationship between variables. In the results of this study, it is proven that there is a positive effect of workload on burnout and a negative influence of psychological capital, autonomy, and relatedness on burnout. In addition, it is also proven the positive influence of psychological capital and relatedness on job engagement, as well as the negative effect of burnout on job engagement. However, this study cannot prove the negative effect of competence on burnout and its positive effect on job engagement. As for the analysis of the mediating role, it was found that burnout also mediates the relationship between workload, psychological capital, autonomy, and relatedness to job engagement. However, burnout cannot mediate the relationship between competence and job engagement. Respondents in this study were 201 employees within the Fiscal Policy Agency (FPA), Ministry of Finance, using proportionate stratified sampling with 30% representation of employees from each echelon II (subunit under FPA). This study is intended to build organizational attention related to burnout mitigation and the creation of job engagement in order to encourage employee productivity, especially organizations in the public sector."

"Tesis ini bertujuan untuk menguji pengaruh Job Demand dan Compensation Justice terhadap Counterproductive Work Behavior yang dimediasi Job Satisfaction. Job Demand diukur berdasarkan Work Overload, Emotional Load dan Work-Home Conflict. Compensation Justice diukur berdasarkan Distributive Justice, Procedural Justice, Interpersonal Justice dan Informational Justice. Counterproductive Work Behavior diukur berdasarkan Abuse Against Others, Production Deviance, Sabotage, Theft dan Withdrawal. Sampel yang diambil dari Prajurit Bintara dan Tamtama dan didapatkan sebanyak 400 responden. Data dianalisis dengan menggunakan Structural Equation Modeling (SEM) dengan Program Lisrel 8.54.Penelitian ini menemukan bukti yang sama dengan penelitian-penelitian sebelumnya, yaitu : (1) Job Demand signifikan berpengaruh positif langsung terhadap Counterproductive Work Behavior. (2) Compensation Justice signifikan berpengaruh negatif langsung terhadap Counterproductive Work Behavior. (3) Job Demand signifikan berpengaruh negatif langsung terhadap Job Satisfaction. (4) Compensation Justice signifikan berpengaruh positif langsung terhadap Job Satisfaction. (5) Job Satisfaction signifikan berpengaruh negatif langsung terhadap Counterproductive Work Behavior. (6) Job Demand signifikan berpengaruh tidak langsung terhadap Counterproductive Work Behavior melalui Job Satisfaction. (7) Compensation Justice signifikan berpengaruh tidak langsung terhadap Counterproductive Work Behavior melalui Job Satisfaction

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This thesis aims to examine the effect of Job Demand and Compensation Justice on Counterproductive Work Behavior mediated by Job Satisfaction. Job Demand is measured based on Work Overload, Emotional Load and Work-Home Conflict. Compensation Justice is measured based on Distributive Justice, Procedural Justice, Interpersonal Justice and Informational Justice. Counterproductive Work Behavior is measured by Abuse Against Others, Production Deviance, Sabotage, Theft and Withdrawal. Samples were taken from NCO and Enlisted Soldiers and obtained as many as 400 respondents. The data were analyzed using Structural Equation Modeling (SEM) with the Lisrel 8.54 program.

This study found the same evidence with previous researches, namely : (1) Job Demand has a significant direct positive effect on Counterproductive Work Behavior. (2) Compensation Justice has a significant direct negative effect on Counterproductive Work Behavior. (3) Job Demand has a significant direct negative effect on Job Satisfaction. (4) Compensation Justice has a significant direct positive effect on Job Satisfaction. (5) Job Satisfaction has a significant direct negative effect on Counterproductive Work Behavior. (6) Job Demand has a significant indirect effect on Counterproductive Work Behavior through Job Satisfaction. (7) Compensation Justice has a significant indirect effect on Counterproductive Work Behavior through Job Satisfaction."

"Penelitian ini bertujuan untuk mengetahui pengaruh dari inclusive leadership, dan job crafting terhadap work engagement, sekaligus menguji peran mediasi person-job fit. Data yang digunakan dalam penelitian ini adalah data primer yang dikumpulkan melalui survei secara online dari 376 pegawai Direktorat Jenderal Pajak, Kementerian Keuangan, yang berkantor di provinsi DKI Jakarta. Data tersebut dianalisis secara kuantitatif menggunakan Structural Equation Modeling (SEM) dengan perangkat lunak Lisrel untuk mengetahui hubungan antarvariabel. Dari hasil penelitian ini dibuktikan bahwa pengaruh positif inclusive leadership terhadap work engagement, dan job crafting terhadap work engagement. Selain itu, dibuktikan juga pengaruh positif person-job fit terhadap work engagement, pengaruh positif inclusive leadership terhadap person-job fit, serta pengaruh positif job crafting terhadap person-job fit. Sedangkan dalam analisis peran mediasi, ditemukan bahwa person-job fit memediasi secara parsial hubungan antara inclusive leadership terhadap work engagement. Selain itu, dibuktikan juga person-job fit memediasi secara parsial hubungan antara job crafting terhadap work engagement. Hasil penelitian ini adalah untuk membangun perhatian organisasi terkait penciptaan work engagement guna menghadapi perubahan organisasi terutama terkait pembaruan sistem inti administrasi perpajakan. Namun dalam penelitian ini memiliki keterbatasan berupa responden belum tersebar secara proporsional, sehingga penelitian selanjutnya dapat menambah responden untuk mencapai proporsionalitas data serta melakukan penelitian dengan mix method untuk mendapatkan hasil yang komprehensif.

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This study aims to determine the effect of inclusive leadership and job crafting on work engagement, as well as examine the mediating role of person-job fit. The data used in this study is primary data collected through an online survey of 376 employees of the Directorate General of Taxes, Ministry of Finance, whose offices are in DKI Jakarta province. The data were analyzed quantitatively using Structural Equation Modeling (SEM) with Lisrel software to determine the relationship between variables. From the results of this study it is proven that the positive influence of inclusive leadership on work engagement, and job crafting on work engagement. In addition, it is also proven that the positive effect of person-job fit on work engagement, the positive effect of inclusive leadership on person-job fit, and the positive effect of job crafting on person-job fit. Meanwhile, in the mediation role analysis, it was found that person-job fit partially mediates the relationship between inclusive leadership and work engagement. In addition, it is also proven that person-job fit partially mediates the relationship between job crafting and work engagement. The results of this study are to build organizational attention regarding the creation of work engagement in order to deal with organizational changes, especially related to updating the core tax administration system. However, this study has limitations in the form of respondents not being proportionally dispersed, so that further research can add more respondents to achieve proportionality of the data and conduct research using a mixed method to obtain comprehensive results."

"ABSTRACTPenelitian ini bertujuan untuk menguji kembali hubungan pengaruh antara job satisfaction yang dimediasi oleh job crafting behavior terhadap work engagement pada dosen di salah satu universitas negeri di Indonesia. Penelitian ini menitik beratkan pada peran job crafting behavior, yang masih jarang diteliti di negara berkembang seperti Indonesia. Pengumpulan data dilakukan dengan metode survei, didapatkan responden sejumlah 175 dosen yang tersebar di berbagai fakultas yang ada dalam Universitas XYZ. Pengolahan data menggunakan regresi linear berganda menunjukkan hasil bahwa job satisfaction secara signifikan memiliki pengaruh positif terhadap work engagement. Terbukti juga bahwa job crafting behavior memediasi hubungan antara job satisfaction dan work engagement secara parsial. Sebagai penutup, studi ini menjelaskan implikasi manajerial terkait job satisfaction, job crafting behavior, work engagement pada dosen di universitas negeri. 

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ABSTRACTThis study discusses the effect of job satisfaction towards work engagement with the mediating effect of job crafting behavior in lecturers at one of the state universities in Indonesia. Locus of this study is the mediating effect of job crafting behavior, that remains under explored in the developing countries, such as Indonesia. Data was collected by survey method, with 175 lecturers as respondents spread across various faculties at XYZ University. Using multiple linear regression, this study shows that job satisfaction has a significant effect on work engagement. It is also evident that job crafting behavior partially mediates the relationship between job satisfaction and work engagement. The closing of this study explains the managerial implications related to the human resources management at state universities in terms of job satisfaction, work engagement and job crafting behavior."

"Energi fosil masih berperan sebagai sumber energy utama dalam aktifitas sehari-hari. Pemerintah Republik Indonesia menetapkan target untuk mencapai 1 juta BOPD dan 12 BSCFD pada tahun 2023 sebagai bagian dari rencana strategis 4.0 yang menetapkan target yang sangat menantang bagi para pemain migas di Indonesia. 55% dari total tenaga kerja hulu migas di Indonesia adalah Gen Y dan mereka berniat untuk berhenti dari pekerjaannya juka terjadi hal-hal yang tidak menyenangkan (Arora & Dhole, 2019). Hal ini akan menjadi tantangan bagi manajemen SDM untuk mempertahankan talenta di industri hulu migas. Penelitian ini fokus pada pengukuran Pengaruh Job Characteristic dan Job Satisfaction terhadap Job Performance dengan Mediator Employee Engagement dengan melibatkan Generasi Y di industri minyak dan gas bumi di Indonesia. Jumlah sample yang digunakan dalam penelitian ini adalah 300 responden dalam rentang kelahiran Generasi Y (tahun 1981 – 1996). Teknik pengumpulan data responden menggunakan kuesioner dan model analisis yang digunakan adalah Structural Equation Model (SEM) dengan menggunakan program Lisrel untuk pengolahan data. Kuesioner menggunakan likert dengan 7 skala (sangat tidak setuju hingga sangat setuju sekali), namun demikian pada beberapa item juga tetap menggunakan 7 skala namun dengan kategori skala yang berbeda. Hasil penelitian ini menunjukkan bahwa Job Characteristic memengaruhi Job Satisfaction secara langsung, namun demikian Job Satisfaction tidak secara signifikan memengaruhi Job Performance secara langsung. Employee Engagement berperan dalam pengaruh hubungan Job Characteristic dan Job Satisfaction terhadap Job Performance. Studi ini diharapkan dapat berkontribusi terhadap literatur yang berhubungan dengan variabel yang diteliti. Hasil penelitian juga dapat menjadi referensi praktek Sumber Daya Manusia di industri Hulu Migas di Indonesia untuk mendukung pencapaian strategis migas 4.0 di tahun 2023.

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Fossil energy still plays as the main energy source in daily activities. The government of the Republic of Indonesia set a target to reach 1 million BOPD and 12 BSCFD in the year 2030 as part of strategic plan 4.0 which very challenging target for the oil and gas player in Indonesia. 55% of the total workforce in the upstream oil and gas in Indonesia are Gen Y and they intend to quit their job if there is any uncomfortable things happened (Arora & Dhole, 2019). This will be a challenge for HR management to retain talent in the upstream oil and gas industry. This study focuses on measuring the influence of Job Characteristics and Job Satisfaction on Job Performance with Employee Engagement as the Mediator which involving Generation Y of the oil and gas industry in Indonesia. The number of samples used in this study were 300 respondents within Generation Y (born within 1981 – 1996). Respondents' data collection technique used a questionnaire and the analysis model used was the Structural Equation Model (SEM) through Lisrel program for data processing. The questionnaire uses Likert with 7 scales (strongly disagree to strongly agree), however, some items also use 7 scales but with different scale categories. The results of this study indicated that Job Characteristics directly affect Job Satisfaction, however Job Satisfaction does not significantly affect the Job Performance directly. Employee Engagement has a role in influencing the relationship between Job Characteristic and Job Satisfaction on Job Performance. This study is expected to give a contribution to the literature related to the studied variables. The research results can also be used as a reference for human resource practice in the upstream the oil and gas industry in Indonesia in order to support the achievement of the oil and gas strategy 4.0 in 2023.nt size 10."

"Tesis ini membahas mengenai pengaruh work engagement terhadap job satisfaction dan turnover intention dengan generasi sebagai moderating variable di PT. X Indonesia. Penelitian ini adalah penelitian kuantitatif dengan pengumpulan data menggunakan kuesioner yang diberikan kepada karyawan PT. X Indonesia yang dibagi menjadi dua generasi yaitu, Generasi X dan Millenials. Tujuan dari penelitian ini adalah untuk mengetahui work engagement karyawan dalam perusahaan sehingga dapat meningkatkan kepuasan karyawan dalam perusahaan sekaligus mengurangi intensi karyawan untuk keluar dari perusahaan.

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The focus of this study is to see how work engagement affect employees job satisfaction and turnover intention within Generation X and Milennial. The purpose of this study is to understand the relationship between work engagement – job satisfaction and work engagement – turnover intention with generation as moderating variable. This research is quantitative and data were collected by giving questionnaires to the employees from different generation of X company. The results of this study are expected to give insight and solution for organization on how to understand work engagement for increasing job satisfaction and decreasing turnover intention on their employees."