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Nuuferulla Kurniantyas Pangastiti
Analisis pengaruh job demands-resources, team member exchange dan burnout terhadap work engagement = The effect of job demands-resources, team member exchange and burnout to work engagement
"Penelitian ini memiliki tujuan untuk meneliti pengaruh job demands-resources, team member exchange dan burnout terhadap work engagement. Penelitian dilakukan pada 200 operator SPBU Pertamina di DKI Jakarta yang memiliki status sebagai karyawan tidak tetap. Hasil dari penelitian ini bahwa menunjukkan bahwa bahwa job demands, job resources dan team member exchange memiliki pengaruh terhadap burnout, begitu juga antara burnout dan work engagement. Hal ini menunjukkan bahwa burnout maupun engagement dapat terjadi meskipun kepada karyawan dengan pekerjaan yang tidak terlalu banyak tuntutan pekerjaan dan beban kerjanya.
This research purpose is to investigated the effect of job demands-resources, team member exchange and burnout to work engagement. Research conducted to operator gas station in DKI Jakarta who has a status as a non-permanent employees. This study result that job demands, job resources and team member exchange has an effect on burnout, as well as between burnout and work engagement. Research shown that burnout and work engagement not only occur to permanent employees but also to non-permanent employees."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
T52852
UI - Tesis Membership  Universitas Indonesia Library
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Salsabila Zulfa Dzikrina
Analisis Pengaruh Praktik Kerja Agile terhadap Kesejahteraan Kerja dan Performa Pekerja melalui Teori Job Demands & Resources pada Perusahaan Startup = Analysis of the Influence of Agile Work Practices on Job Well-being and Worker Performance through the Job Demands & Resources Theory in Startup Companies
"Perkembangan digitalisasi yang pesat saat ini telah mengubah cara hidup masyarakat di seluruh dunia, termasuk di Indonesia. Sebagai negara dengan penetrasi internet yang tinggi, Indonesia memiliki ekosistem startup yang berkembang pesat dan berpotensi besar dalam mendukung pertumbuhan ekonomi. Namun, banyak startup yang menghadapi tantangan dan kesulitan dalam bertahan di tengah persaingan yang ketat. Untuk mengatasi hal ini, praktik kerja agile telah menjadi pendekatan yang populer dalam pengembangan produk dan layanan di perusahaan startup. Kesuksesan dari praktik kerja agile, (seperti tim yang mandiri, perencanaan iteratif, inkrementasi, dan retrospektif), sangat bergantung pada manusia yang terlibat dalam prosesnya. Namun, meskipun praktik kerja agile memiliki potensi untuk meningkatkan kesejahteraan individu, hubungan antara praktik kerja agile dan well-being penggunanya masih belum dipahami dengan baik. Oleh karena itu, penelitian ini bertujuan untuk menguji pengaruh praktik kerja agile terhadap kesejahteraan kerja dan performa proyek di perusahaan startup di Indonesia. Melalui pengembangan model konseptual dan analisis data menggunakan metode Partial Least Squares (PLS-SEM), penelitian ini menunjukkan bahwa praktik kerja agile berpengaruh positif terhadap kesejahteraan kerja, yang tercermin dalam tingkat kelelahan yang rendah dan keterlibatan kerja yang tinggi. Selain itu, praktik kerja agile dan keterlibatan emosional juga berdampak positif terhadap performa proyek. Temuan ini memberikan wawasan yang berharga bagi perusahaan startup dalam mengoptimalkan penggunaan praktik kerja agile untuk meningkatkan kesejahteraan kerja dan performa proyek. Rekomendasi yang dihasilkan dari penelitian ini berupa (1) perhatian lebih terhadap karakteristik kerja yang diterima oleh tim, yang mana mempengaruhi kesejahteraan kerja tim; (2) training mengenai praktik kerja agile yang efektif; (3) memastikan adanya peningkatan sumber daya kerja dengan mengadopsi praktik kerja agile. Dengan pemahaman yang lebih baik tentang hubungan antara praktik kerja agile, kesejahteraan kerja, serta hasil akhir yang dipengaruhi, perusahaan startup di Indonesia dapat mengambil langkah-langkah yang tepat dalam menghadapi tantangan dan mencapai keberhasilan jangka panjang.
The rapid development of digitization has transformed the way of life for people worldwide, including in Indonesia. As a country with high internet penetration, Indonesia has a rapidly growing startup ecosystem with significant potential to support economic growth. However, many startups face challenges and difficulties in surviving amidst intense competition. To address this, agile work practices have become a popular approach in product and service development for startup companies. The success of agile work practices, such as self-managing teams, iterative planning, incremental development, and retrospectives, heavily relies on the individuals involved in the process. However, despite the potential of agile work practices to enhance individual well-being, the relationship between agile work practices and user well-being is still not well understood. Therefore, this study aims to examine the influence of agile work practices on job satisfaction and project performance in startup companies in Indonesia. Through the development of a conceptual model and data analysis using the Partial Least Squares (PLS-SEM) method, this research demonstrates that agile work practices have a positive impact on job satisfaction, reflected in low levels of fatigue and high job engagement. Additionally, agile work practices and emotional involvement also have a positive impact on project performance. These findings provide valuable insights for startup companies to optimize the use of agile work practices to enhance job satisfaction and project performance. The recommendations derived from this research include (1) paying more attention to job characteristics accepted by the team, which influence team job satisfaction; (2) providing effective training on agile work practices; (3) ensuring an increase in workforce resources by adopting agile work practices. With a better understanding of the relationship between agile work practices, job satisfaction, and influenced outcomes, startup companies in Indonesia can take appropriate steps to address challenges and achieve long-term success. "
Depok: Fakultas Teknik Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library
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Khairunnisa Sugi Fatma
Pengaruh Leader Member Exchange Terhadap Innovative Behavior Dengan Job Engagement Dan Organization Engagement Sebagai Mediasi = The Effect of Leader Member Exchange on Innovative Behavior Influenced by the role of Job Engagement and Organization Engagement as Mediator
"ABSTRAK
Penelitian ini meneliti mengenai pengaruh Leader Member Exchange Terhadap Innovative Behavior Dengan Job Engagement dan Organization Engagement Sebagai Mediasi. Penelitian ini meneliti pada industri pertambangan menggunakan kuesioner yang didapatkan dari 290 responden yang bekerja di kantor pusat PT XYZ sebagai salah satu perusahaan pertambangan BUMN. Hipotesis penelitian dirumuskan dari penelitian sebelumnya dengan mengalami sedikit modifikasi dan diuji menggunakan structural equation model (SEM). Hasil menunjukkan bahwa Kualitas Leader Member Exchange memiliki efek positif pada Job Engagement, Kualitas Leader Member Exchange memiliki efek negatif pada Organization Engagement, Kualitas Leader Member Exchange memiliki efek positif pada Innovative Behavior, Job engagement memiliki efek positif pada Organization engagement, Job engagement memiliki efek positif pada Innovative Behavior, Organization engagement memiliki efek positif pada Innovative behavior. Job Engagement terbukti memediasi antara Leader Member Exchange dan Innovative Behavior, Organizational Engagement terbukti memediasi antara Leader Member Exchange dan Innovative Behavior di kantor pusat PT XYZ.
ABSTRACT
This study examined the effect of Leader Member Exchange on Innovative Behavior on which is influenced by the role of Job Engagement and Organizational Engagement as a mediator. This research examined the mining industry using a questionnaire obtained from 290 respondents working at Headquarter office of PT XYZ. The research hypothesis was formulated from previous studies and added hypothesis and tested using structural equation model (SEM). The result showed that quality of Leader Member Exchange has positive effect on Job Engagement, quality of Leader Member Exchange has negative effect on Organization Engagement, quality of Leader Member Exchange has positive effect on Innovative Behavior, Job engagement has positive effect on Organization engagement, Job engagement has positive effect on Innovative Behavior, Organization engagement has positive effect on Innovative behavior. While Job Engagement directly influence Leader Member Exchange and Innovative Behavior, Organizational Engagement directly influence Leader Member Exchange and Innovative Behavior of employee at Headquarters office of PT XYZ."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Aditya Gito Pratomo
Pengaruh Job Demands dan Job Resources Pada Kinerja = The Effect of Job Demands and Resources on Performance
"Penelitian ini bertujuan untuk mengungkap penyebab rendahnya kinerja pegawai negeri sipil pada unit pendukung salah satu instansi pemerintah di Indonesia. Penelitian ini bersifat kuantitatif. Sumber data penelitian adalah data primer dan data sekunder. Data primer menggunakan kuesioner dan data sekunder dari buku dan literatur ilmiah. Data dianalisis menggunakan Lisrel 8.8 melalui Structural Equation Modeling (SEM). Hasil penelitian ini terdapat korelasi yang signifikan antara tuntutan pekerjaan dengan tingkat burnout yang tinggi dan keterlibatan kinerja yang rendah. Terdapat korelasi yang signifikan antara sumber daya pekerjaan yang diberikan dengan tingkat keterikatan kerja yang tinggi dan tingkat burnout yang rendah. Implementasi penelitian ini adalah memahami faktor-faktor yang mempengaruhi kinerja karyawan, organisasi dapat melakukan intervensi untuk mengurangi tingkat burnout dan mengembangkan strategi yang efektif untuk meningkatkan keterlibatan kerja dan produktivitas karyawannya.
This study aims to reveal the causes of low performance of civil servants in the supporting unit of one of the government agencies in Indonesia. This research is quantitative. The research data sources are primary data and secondary data. Primary data using questionnaires and secondary data from books and scientific literature. Data analysed using Lisrel 8.8 through Structural Equation Modeling (SEM). This result there was a significant correlation between job demands with high levels of burnout and low-performance engagement. There was a significant correlation between job resources provided with high levels of work engagement and low levels of burnout. Implementation this study is understanding the factors that influence employee performance, organizations can intervene to reduce burnout levels and develop effective strategies to improve the work engagement and productivity of their employees."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Tesis Membership  Universitas Indonesia Library
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Raihan Muhammad
Pengaruh Career Adaptability dan Leader Member Exchange terhadap Work Engagement dan Turnover Intention yang Dimediasi oleh Job Insecurity pada Karyawan Perusahaan Rintisan (Startup) berbasis Digital di Indonesia = Effect of Career Adaptability and Leader Member Exchange on Work Engagement and Turnover Intention Mediated by Job Insecurity for Digital Startup Employees in Indonesia
"Pesatnya pertumbuhan perusahaan rintisan berbasis digital di Indonesia tidak lepas dari peran sumber daya manusianya. Mengingat kondisi perusahaan yang masih tergolong baru dan masih berjuang untuk tetap eksis, perusahaan perlu untuk mengoptimalkan peran SDM nya seefektif mungkin. Sehingga penting halnya bagi perusahaan rintisan berbasis digital untuk menjaga karyawannya tetap engage pada pekerjaannya, serta meminimalisir intensi karyawan untuk keluar. Penelitian ini bertujuan untuk menganalisis pengaruh career adaptability dan leader member exchange (LMX) terhadap work engagement dan turnover intention, serta melihat peran mediasi Job insecurity pada pengaruh antar variabel tersebut. Sebanyak 312 responden yang merupakan karyawan aktif di perusahaan rintisan berbasis digital di Indonesia berhasil dikumpulkan datanya dan di olah dengan structural equation modelling (SEM). Hasil penelitian mengungkapkan bahwa work engagement dipengaruhi secara positif oleh career adaptability dan LMX, serta dipengaruhi secara negatif oleh job insecurity. Turnover intention dipengaruhi secara negatif oleh LMX dan secara positif oleh job insecurity. Job insecurity dipengaruhi oleh career adaptability dan LMX. Serta terbuktinnya peran mediasi job insecurity pada pengaruh career adaptability dan LMX terhadap work engagement dan turnover intention.
The rapid growth of digital startups in Indonesia cannot be separated from the role of human resources. Given the condition of the company which is still relatively new and still struggling to exist, the company needs to optimize its HR role as effectively as possible. So it is important for digital startup companies to keep their employees engaged in their work, and to minimize employee intention to leave. This study aims to analyze the effect of career adaptability and leader member exchange (LMX) on work engagement and turnover intention, and to see the mediating role of Job insecurity on the influence between these variables. 312 respondents who are active employees of digital startups in Indonesia have successfully collected their data and processed them with structural equation modeling (SEM). The results revealed that work engagement is positively influenced by career adaptability and LMX, as well as negatively influenced by job insecurity. Turnover intention is affected negatively by LMX and positively by job insecurity. Job insecurity is influenced by career adaptability and LMX. And the mediation role of job insecurity on the influence of career adaptability and LMX on work engagement and turnover intention is proven in this study."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Nisrina Priyandani
Pengaruh Persepsi Dukungan Sosial Terhadap Work Engagement: Peran Mediasi Work Life Balance, Burnout dan Job Stressor Selama Masa Pandemi Covid-19 = The Effect of Social Support on Work Engagement:The Role of Work Life Balance, Burnout and Job Stressor during Covid-19 Pandemic
"Pandemi Covid-19 telah memberikan perubahan bagi tatanan kehidupan masyarakat. Adanya pembatasan sosial yang menimbulkan perubahan besar terhadap metode komunikasi dan metode kerja bagi karyawan dengan pemberlakuan sistem gabungan kerja secara working from home dan working form office. Bekerja secara daring tanpa didampingi keseimbangan peranan work life balance dapat menimbulkan efek buruk pada kesehatan mental dan fisik karyawan. Penelitian ini bertujuan untuk menguji beberapa faktor yang berkaitan dengan work engagement seperti work life balance, burnout, job stressor, supervisor support, coworker support dan family support. Data terkumpul dari 633 responden yang merupakan pekerja dari berbagai sektor usaha di Indonesia dengan masa kerja di tempat kerja saat ini minimal satu tahun dan memiliki atasan langsung dan rekan kerja, namun hanya 603 responden yang memenuhi kriteria sampel. Data tersebut diolah dengan metode Structural Equation Modelling (SEM) menggunakan aplikasi AMOS. Hasil SEM menunjukkan bahwa work life balance memediasi hubungan antara supervisor support, coworker support dan family support dengan work engagement. Selain itu work life balance berpengaruh signifikan negatif terhadap job stressor dan burnout. Variabel burnout berpengaruh signifikan negatif terhadap work engagement. Dengan demikian, perusahaan perlu memperhatikan kualitas hidup kehidupan kerja karyawan dengan sehingga dapat meningkatkan work engagement karyawan terhadap perusahaan.
The COVID-19 pandemic has changed the way people live. Social restrictions caused major changes to communication methods and work methods for employees. Hybrid system as combination of working from home and working form office. Working online without being accompanied by a work-life balance can have a negative effect on the mental and physical health of employees. This study aims to examine several factors related to work engagement such as work life balance, burnout, job stressors, supervisor support, coworker support and family support. Data were collected from 633 respondents who are workers from various business sectors in Indonesia with a minimum of one year of service in the current workplace and have direct supervisors and coworkers, but only 603 respondents met the sample criteria. The data was processed using the Structural Equation Modeling (SEM) method using the AMOS application. SEM results show that work life balance mediates the relationship between supervisor support, coworker support and family support with work engagement. In addition, work life balance has a significant negative effect on job stressors and burnout. The burnout variable has a significant negative effect on work engagement. Thus, companies need to pay attention to the quality of life of employees' work lives so that they can increase work engagement with the company."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Hasya Atikafaza
Pengaruh Psychological Capital, Team Member Exchange Dan Knowledge Sharing Terhadap Perilaku Inovatif = The Effects of Psychological Capital, Team Member Exchange, And Knowledge Sharing On Innovative Work Behavior
"Penelitian ini menguji variable pendahulu dari perilaku inovatif karyawan dalam perusahaan. Model penelitan yang diajukan antara lain mencoba untuk menguji efek psychological capital, team member exchange dan knowledge sharing terhadap perilaku inovatif karyawan. Penelitian ini menggunakan pendekatan kuantitatif. Variabel penelitian diukur menggunakan multiple-item scales yang diadopsi dari penelitian sebelumnya dan diuji terhadap 114 karyawan dari perusahaan jasa minyak dan gas. Data yang diperoleh kemudian dianalisis menggunakan teknik Structural Equation Modelling (SEM) berbasis kovarian. Hasil analisis data menunjukan bahwa psychological capital memiliki pengaruh signifikan positif terhadap perilaku innovative karyawan namun tidak berpengaruh terhadap knowledge sharing. Team member exchange memiliki pengaruh yang signifikan positif terhadap perilaku inovatif karyawan dan knowledge sharing. Sedangkan hasil penelitian menunjukan knowledge sharing tidak berpengaruh secara signifikan positif terhadap perilaku inovatif. Penelitian ini menggambarkan pentingnya keterkaitan faktor personal dan grup dalam memahami proses yang kompleks dalam memperkuat innovative work behavior di organisasi.
This study examines the antecedents of innovative behavior in employee’s firm. The conceptual model of the study proposes the effect of team member exchange, psychological capital and knowledge sharing to innovative work behavior in organization. This research uses a quantitative approach. All constructs were measured using multiple-item scales that were adapted from previous related studies and tested among 114 employees of oil & gas services industry. Data collected analyzed using covarian based Structurak Equation Method (SEM) methods. Result shows that psychological capital has positive significant effect on innovative work behavior while it has no effect on knowledge sharing. Team member exchange has positive significant effect on both innovative work behavior and knowledge sharing. However, the result indicate knowledge sharing has no positive significant effect on innovative work behavior.  As such, the study demonstrates the importance of considering the linkage of personal factor and group context when examining the complex processes to enhance innovative work behavior."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
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UI - Tesis Membership  Universitas Indonesia Library
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Nur Apriyantoro
Bagaimana teknologi meningkatkan keterlibatan karyawan: analisis pengembangan technology acceptance model, leader member exchange, team member exchange dan perceived organizational support = How technology improve employee engagement: the analysis of extended technology acceptance model, leader member exchange, team member exchange and perceived organizational support
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Keterlibatan karyawan adalah konsep dasar dalam upaya untuk memahami dan menggambarkan, baik secara kualitatif maupun kuantitatif, sifat hubungan antara organisasi dan karyawannya. Penggunaan teknologi canggih telah dikenal untuk membantu meningkatkan efisiensi di banyak organisasi dan perusahaan besar. Teknologi juga meningkatkan kinerja individu karena menyediakan sumber daya tambahan untuk melaksanakan pekerjaannya. Dengan bantuan teknologi, individu dapat menyelesaikan pekerjaannya lebih cepat atau dapat melakukan lebih banyak pekerjaan dalam jumlah waktu yang sama. Di sisi lain, penggunaan teknologi dapat membawa masalah bagi individu karena rumit dan sering berubah. Tidak semua orang mahir dengan teknologi, jadi bagi sebagian orang belajar menggunakan teknologi yang ada adalah sebuah tantangan, apalagi belajar yang baru.

Tujuan dari makalah ini adalah untuk mengidentifikasi penentu utama dari keterlibatan karyawan sebagai masalah utama dan prediktabilitasnya terhadap konsep tersebut. Ini juga mempelajari hubungan teknologi dengan keterlibatan karyawan. Studi ini menguji Technology Acceptance Model (TAM) sebagai anteseden langsung dari Keterlibatan Karyawan. Juga memeriksa hubungan Leader Member Exchange (LMX), Team Member Exchange (TMX), dan Perceived Organizational Support (POS) sebagai anteseden tidak langsung dari Keterlibatan Karyawan. Penelitian ini melibatkan pengumpulan data kuesioner dari 130 karyawan pada sebuah jaringan restoran di Jakarta. Responden diminta untuk menilai tingkat perspektif dari setiap variable tersebut.

 

Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. The use of advanced technologies has been known to help increase the efficiencies in many major organizations and firms. Technology also increases an individuals performance as it provides additional resources to carry out his or her work. With the help of technology, the individual can finish his or her work faster or can do more work in the same amount of time. On the other side, the use of technology can bring problems to the individual as it is complicated and is frequently changing. Not everybody is adept with technology, so for some people learning to use the existing technology is a challenge, let alone learning the new one.

The purpose of this paper is to identify the key determinants of employee engagement as the main issue and its predictability of the concept. It also studies the relations of technology with employee engagement. This study examines Technology Acceptance Model (TAM) as direct antecedent of Employee Engagement. Also examines the relations of Leader Member Exchange (LMX), Team Member Exchange (TMX), and Perceived Organizational Support (POS) as indirect antecedents of Employee Engagement. The research involves collecting questionnaire data from 130 employees in a Restaurant Chains in Jakarta. Respondent were asked to rate their perspective level of Leader Member Exchange, Team Member Exchange, Perceived Organizational support, and Technology acceptance model."

Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
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UI - Tesis Membership  Universitas Indonesia Library
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Muammar Luthfi Al Hakim
Pengaruh leader-member exchange dan fun at work terhadap work engagement dan deviant workplace behavior: studi kasus PT. Telkom Indonesia (Persero) Tbk. = The effects of leader-member exchange and fun at work on work engagement and deviant workplace behavior in Indonesian Telecommunication Company
"Penelitian ini bertujuan untuk menunjukkan pengaruh leader-member exchange dan fun at work terhadap work engagement dan deviant workplace behavior studi kasus pada PT. Telkom Indonesia (Persero) Tbk. Responden penelitian ini adalah karyawan tetap kantor pusat PT. Telkom Indonesia (Persero) Tbk. di gedung Telkom Hub. Jumlah total responden adalah 130 orang. Penelitian ini dilakukan dengan metode kuantitatif dan pengumpulan data menggunakan kuesioner. Penelitian menggunakan teknik SEM dengan aplikasi LISREL 8.80. Hasil yang diperoleh dari penelitian ini menunjukkan bahwa leader-member exchange berpengaruh positif dan signifikan terhadap fun at work dan work engagement serta berdampak negatif dan signifikan terhadap deviant workplace behavior. Selain itu, penelitian ini juga menyatakan bahwa fun at work berpengaruh positif dan signifikan terhadap work engagement namun tidak memiliki pengaruh signifikan terhadap deviant workplace behavior. Penelitian ini juga membandingkan tentang adanya pengaruh langsung leader-member exchange terhadap work engagement dan deviant workplace behavior dan tidak langsung melalui fun at work.
This study was conducted to see the effect of leader-member exchange and fun at work on work engagement and deviant workplace behavior in Indonesian Telecommunication Company. Respondents are permanent employees of Telkom Indonesia Company located at the headquarters involving 130 respondents. The data were collected using a set of questionnaires and were analyzed using SEM technique with LISREL 8.80 application. The results showed that leader-member exchange has a positive significant effect on fun at work and work engagement and negative significant effect on deviant workplace behavior. In addition, this study also found that fun at work has a positive and significant effect on work engagement but does not have a significant effect on deviant workplace behavior. This study also compared the direct influence of leader-member exchange on work engagement and deviant workplace behavior with the indirect one through fun at work."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
T53556
UI - Tesis Membership  Universitas Indonesia Library
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Helmi Pamungkas
Pengaruh peningkatan leader-member exchange terhadap work engagement dengan pemberian intervensi program peningkatan LMX pada atasan langsung di PT X = The effect of leader-member exchange enhancement on work engagement by providing LMX improvement program for direct supervisor at X organization
"ABSTRAK
Organisasi memerlukan karyawan dengan level work engagement yang tinggi sebagai competitive advantages untuk dapat bersaing di era VUCA. Leader-member exchange (LMX) adalah salah satu prediktor yang berperan kuat pada work engagement karyawan. Oleh sebab itu, diperlukan studi yang dapat menjelaskan kedua variabel tersebut. Dari hasil studi tersebut akan dirancang intervensi yang diharapkan dapat meningkatkan kualitas hubungan atasan bawahan sehingga work engagement karyawan menjadi lebih kuat. Penelitian ini terdiri dari dua studi. Studi satu bertujuan untuk melihat pengaruh LMX terhadap work engagement di PT X. Studi ini menggunakan pendekatan kuantitatif, dengan desain penelitian korelasional yang dilakukan kepada 72 karyawan PT X. Alat ukur yang digunakan dalam penelitian adalah UWES 9 dan LMX-MDM. Hasil uji regresi menunjukkan bahwa terdapat pengaruh yang signifikan dari LMX terhadap work engagement (p < .05, R2 = .20). Berdasarkan hasil tersebut, peneliti melakukan studi dua untuk melakukan intervensi program peningkatan LMX kepada atasan (delapan orang) yang dipersepsi bawahan memiliki kualitas hubungan dengan bawahan yang belum optimal. Hasil menunjukkan terdapat perbedaan mean yang signifikan pada evaluasi pembelajaran (Z = -2.21, p < .05) serta terdapat perubahan evaluasi perilaku secara signifikan (Z = -2.37, p < .05). Hasil uji beda pre-post variabel menunjukkan terdapat peningkatan signifikan skor leader-member exchange dan work engagement (p < .05). Oleh karena itu, program peningkatan LMX efektif meningkatkan leader-member exchange yang selanjutnya memengaruhi peningkatan work engagement karyawan di PT X.
ABSTRACT
Organization need employees with high level of work engagement as competitive advantages in this VUCA era. Leader-member exchange (LMX) is one of predictors of work engagement. This study will explain relationhip between two variables and find an appropriate intervention to increase LMX that will impact the work engagement enhancement. This research consists of two study, first study will examine the effects of LMX on work engagement at X organization. The research design used quantitative method and correlational design. First study involved 72 employees, measurement instruments used UWES 9 and LMX-MDM. Result showed the significant effects of LMX on work engagement (p < .05, R2 = .20). Based on first study result, researcher conducted LMX improvement program for the direct supervisor that has minimum score of LMX perceived by the subordinate and the one-group pretest-posttest design for the second study (intervention). Result showed there was significant difference mean score in knowledge evaluation (Z = -2.21, p < .05), and significant in behavior evaluation (Z = -2.37, p < .05). There is significant mean score differentiation between leader-member exchange and work engagement before and after the intervention at X organization (p < .05). Therefore, LMX improvement program effective to increase leader-member exchange then will impact the improvement of work engagement."
2018
T51757
UI - Tesis Membership  Universitas Indonesia Library
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