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"Knowledge sharing merupakan pertukaran informasi yang terjadi pada level individu, dimana pengetahuan yang dimiliki oleh seseorang dapat tersebar dan tidak hanya berpusat pada 1 (satu) pihak saja. Menurut studi literatur yang telah dilakukan oleh penulis, knowledge sharing yang baik dapat meningkatkan inovasi pada individu yang bekerja dalam tim, meningkatkan kepuasan kerja, serta efektivitas kerja bagi seseorang. Oleh karena itu, studi lebih lanjut mengenai faktor-faktor yang memengaruhi knowledge sharing terhadap inovasi, kepuasan, serta efektivitas kerja para dokter dilakukan pada penelitian ini. Penelitian ini berjenis survei dengan menyebarkan sejumlah kuesioner kepada responden dokter. Selanjutnya, hasil pengumpulan data diolah dan disajikan dalam bentuk analisa statistik. Adapun metode yang digunakan adalah Structural Equation Modeling (SEM) berbasis variance, yaitu Partial Least Squares (PLS). Hasil diperoleh dari penelitian ini adalah terbuktinya hubungan positif antara faktor ego involvement terhadap attitude dan attitude terhadap perceived job effectiveness. Faktor attitude, subjective norm, dan enjoy juga helping terbukti berpengaruh terhadap knowledge sharing. Selain itu, ditemukan pula bahwa knowledge sharing berpengaruh secara signifikan terhadap innovation dan job satisfaction. Pada pengembangan lebih lanjut, diharapkan penelitian ini dapat memberikan implikasi pada pembuatan Knowledge Management System (KMS) di bidang kesehatan bagi para dokter, memberikan saran untuk pihak managerial pada organisasi kesehatan, serta memberikan kontribusi baru bagi penelitian lebih lanjut.

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Knowledge sharing is information exchange that occurs at individual level, where the knowledge of a person spreads and is not centered in 1 (one) side only. According to literature study that has been done by the author, good knowledge sharing can be increasing the innovation of individual who works in a team, increasing job satisfaction, and increasing perceived job effectiveness of a person. Hence, an advanced study of analyzing factors that can influence knowledge sharing towards innovation, satisfaction, and perceived job effectiveness is held in this research. This research is a survey study, where the author spreads questionnaire to respondent of physicians. Afterwards, questionnaire result is processed and presented using statistical analysis. The method used by author is Partial Least Squares (PLS), a variance based Structural Equation Modeling (SEM). The result shows that there is a positive relationshop between ego involvement factor toward attitude and attitude toward perceived job effectiveness. Some factors like attitude, subjective norm, and enjoy helping are also influencing knowledge sharing. Moreover, it has proven that knowledge sharing significantly influences innovation and job satisfaction. In the future development, it is expected that this research will be giving implications on Knowledge Management System (KMS) development in health sector for physicians, giving suggestions for managerial at health organizations, and giving new contributions for further researches."

"Badan Pusat Statistik (BPS) merupakan lembaga pemerintahan yang bertugas melakukan kegiatan statistik berupa sensus dan survei untuk menyediakan kebutuhan data bagi pemerintah, masyarakat dan pihak swasta. Untuk mengoptimalkan proses bisnis utama BPS dalam memproduksi data dan memberikan layanan data kepada pengguna dibutuhkan ketersediaan infrastruktur dan layanan teknologi informasi (TI) yang berkualitas. Semua layanan TI di lingkungan BPS diharapkan dapat diberikan sesuai dengan target yang telah disepakati dalam Service Level Agreements (SLA). Namun kenyataannya, pada laporan yang didapatkan dari sistem informasi pusat layanan TI BPS, terdapat beberapa layanan TI yang waktu penyelesaiannya melebihi jatuh tempo atau target yang sudah ditetapkan. Permasalahan ini disebabkan karena kurangnya tingkat knowledge sharing pegawai dalam memberikan layanan TI. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi knowledge sharing pegawai, serta memberikan rekomendasi untuk meningkatkan knowledge sharing pegawai dalam layanan TI di Direktorat Sistem Informasi Statistik (SIS) BPS. Kerangka teoretis yang dirancang pada penelitian ini mengadopsi dari penelitian-penelitian sebelumnya dengan menggunakan dimensi individu, organisasi, dan teknologi. Penelitian ini merupakan penelitian studi kasus, survey research dengan pendekatan metode kuantitatif dan metode kualitatif untuk menyusun rekomendasi peningkatan knowledge sharing pegawai. Pengumpulan data dilakukan melalui survei dan analisis data dalam penelitian ini menggunakan teknik Partial Least Squares Structured Equation Model (PLS-SEM). Berdasarkan hasil analisis, faktor-faktor yang terbukti berpengaruh terhadap kemampuan pegawai dalam melakukan knowledge sharing di Direktorat SIS adalah self efficacy, personal expectation, social capital, IT utilization dan end user focus.

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Badan Pusat Statistik (Central Bureau of Statistics) is non-departmental government institute of Indonesia that is responsible for conducting a statistical survey to provide data needs for governments, communities and private parties. Quality infrastructure and information technology (IT) services are needed to optimize BPS main business processes in producing data and providing data services to users.

All IT services in the BPS environment are expected to be provided by targets agreed upon in Service Level Agreements (SLAs). However, in reality, the reports obtained from IT service centre information system contained IT services whose completion time exceeded the predetermined time target. This problem is caused by the lack of level of employee knowledge sharing in providing IT services.

This study aims to analyze the factors that influence employee knowledge sharing and also provide recommendations for improving employee knowledge sharing capabilities in IT services at the Directorate of Statistical Information Systems (SIS) BPS. The theoretical framework designed in this study adopts from previous studies using individual, organizational, and technological dimensions.

This research is a case study research, survey research with quantitative method approach and qualitative method to develop recommendations for increasing employee knowledge sharing capabilities. Data collection was carried out through surveys and analyzed by Partial Least Squares Structured Equation Model (PLS-SEM) techniques.

Based on the results of the analysis, the factors that proved to influence the ability of employees to carry out knowledge sharing were self-efficacy, personal expectation, social capital, IT utilization and end-user focus."

"[ABSTRAKPT. PINS Indonesia merupakan salah satu anak perusahaan PT. Telekomunikasi Indonesia yang bergerak di bidang perdagangan barang dan jasa yang sangatmemperhatikan performansi perusahaan. Dalam kesehariannya terjadi perbedaanantara harapan dengan realita mengenai jumlah proposal tender proyek yang harusdiselesaikan dan kesesuaian waktu penyelesaiannya. Penyebab adanya perbedaantersebut adalah pengelolaan pengetahuan yang belum baik. Pengelolaanpengetahuan di perusahaan erat kaitannya dengan knowledge sharing capabilityyang dimiliki perusahaan. Penelitian ini bertujuan untuk mengetahui faktor-faktoryang mempengaruhi knowledge sharing capability dan dampaknya terhadapperformansi organisasi. Pengumpulan data dilakukan dengan cara menyebarkankuesioner kepada karyawan tetap perusahaan. Pengolahan data dilakukan denganmetode Structural Equation Modelling (SEM) menggunakan aplikasi SPSSAMOS. Hasil dari penelitian ini adalah adanya pengaruh signifikan dari faktorindividu, seperti altruism, personality, dan knowledge self-efficacy dan dari faktorteknologi informasi, yaitu IT application usage terhadap knowledge sharingcapability, dan juga adanya pengaruh signifikan dari knowledge sharing capabilityterhadap faktor performansi organisasi, seperti finansial, pelanggan, proses internal,serta pembelajaran dan pertumbuhan.

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ABSTRACTPT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged in the trade of goods and services that were attentive to the performance of thecompany. In daily life there is a difference between expectations with the reality ofthe number of project tender proposals must be completed and the suitability of itscompletion time. The reason for these differences was the management ofknowledge that had not been good. Knowledge management in companies closelyrelated to knowledge sharing capability of the company. This study aimed todetermine the factors that influence knowledge sharing capability and its impact onorganizational performance. Data collection was done by distributingquestionnaires to employees of the company. Data processing was conducted bythe method of Structural Equation Modeling (SEM) using SPSS AMOS. The resultsof this study are the significant influence of individual factors, such as altruism,personality, and knowledge self-efficacy; and information technology factors,namely IT application usage, towards knowledge sharing capability, and also asignificant impact of knowledge sharing capability for organizational performancefactors, such as financial, customer, internal processes, and learn and growth., PT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged in the trade of goods and services that were attentive to the performance of thecompany. In daily life there is a difference between expectations with the reality ofthe number of project tender proposals must be completed and the suitability of itscompletion time. The reason for these differences was the management ofknowledge that had not been good. Knowledge management in companies closelyrelated to knowledge sharing capability of the company. This study aimed todetermine the factors that influence knowledge sharing capability and its impact onorganizational performance. Data collection was done by distributingquestionnaires to employees of the company. Data processing was conducted bythe method of Structural Equation Modeling (SEM) using SPSS AMOS. The resultsof this study are the significant influence of individual factors, such as altruism,personality, and knowledge self-efficacy; and information technology factors,namely IT application usage, towards knowledge sharing capability, and also asignificant impact of knowledge sharing capability for organizational performancefactors, such as financial, customer, internal processes, and learn and growth.]"

"Pengetahuan merupakan hal yang penting bagi individu dan organisasi. Jika sebuah organisasi memiliki pekerja yang kaya akan pengetahuan, organisasi tersebut dapat memiliki keunggulan kompetitif. Akan tetapi, masih banyak individu yang tidak mau membagi pengetahuan yang dimilikinya. Kurangnya keyakinan akan kemampuan diri dan tidak adanya imbalan atas pengetahuan yang dibagikan adalah beberapa faktor penghalang bagi knowledge sharing. Kegiatan knowledge sharing di divisi Jakarta R&D Unit Bisnis Telekomunikasi (UBT) PT XYZ juga mengalami masalah serupa.Sistem informasi basis data pengetahuan yang disediakan agar para pekerja dapat membagi pengetahuan yang dimilikinya masih jarang digunakan. Dengan adanya fakta bahwa PT XYZ memiliki tingkat turnover pekerja yang cukup tinggi, hal tersebut dirasa cukup merugikan PT XYZ karena pengetahuan yang dimiliki para pekerjanya hilang begitu saja sebelum sempat ditransfer kepada pekerja lain.Penelitian ini dilakukan untuk mengetahui faktor-faktor yang mempengaruhi perilaku knowledge sharing dari para pekerja di divisi Jakarta R&D UBT PT XYZ dengan menggunakan Social Cognitive Theory sebagai model dasar yang dimodifikasi berdasarkan penelitian-penelitian terdahulu. Data yang digunakan dalam penelitian ini berasal dari hasil penyebaran kuesioner kepada 112 pekerja di divisi Jakarta R&D UBT PT XYZ yang kemudian dianalisis menggunakan Partial Least Square dengan bantuan tool SmartPLS 2.0 M3.Hasil dari penelitian ini menunjukkan bahwa knowledge sharing self-efficacy, enjoyment in helping others, dan reward memiliki pengaruh yang signifikan terhadap perilaku knowledge sharing. Selain itu, hasil penelitian ini juga menunjukkan bahwa knowledge contributing behavior dan knowledge collecting behavior memiliki pengaruh yang positif terhadap penggunaan pengetahuan.

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Knowledge is an important thing to individual and organization. An organization can obtain a competitive advantage if its employees had a lot of knowledge. However, there are many individuals that are not willing to share their knowledge. Lack of self-efficacy and rewards are some of the knowledge sharing barriers. The similar problem in knowledge sharing activities also occurs in Jakarta R&D division of Telecom Business Unit at PT XYZ.

The Knowledge Database Information System which is provided so one can share their knowledge to another employee is rarely used. With a fact that tbe turnover rate at PT XYZ is quite high, it is kind of a loss because the resigned employee?s knowledge will vanish along with them before it is shared to another employee.

This research is conducted to identify factors that affect the employee?s knowledge sharing at Jakarta R&D division of Telecom Business Unit at PT XYZ. This research is based on Social Cognitive Theory with some modifications based on previous researches. Data used on this study are derived from distributing questionnaires to 112 employees on Jakarta R&D division of Telecom Business Unit at PT XYZ. Those data are then analyzed using Partial Least Square method with the help of SmartPLS 2.0 M3 tool.

The result shows that knowledge sharing self-efficacy, enjoyment in helping others, and reward have significant influences towards knowledge sharing behavior. The knowledge contributing behavior and knowledge collecting behavior also shows a positive influence towards knowledge sharing behavior."

"Pengetahuan merupakan sumber inovasi di BPTP Jawa Timur, sehingga keberadaanya harus mudah untuk diperoleh. Kendala yang dirasakan oleh peneliti dan penyuluh BPTP Jawa Timur adalah keberadaan pengetahuan terutama pengetahuan spesifik lokasi sulit untuk ditemukan. Pengetahuan masih tersebar di berbagai sumber dan sebagian besar pengetahuan milik peneliti dan penyuluh masih belum terdokumentasi. Oleh karena itu BPTP Jawa Timur memerlukan sistem manajemen pengetahuan. Sistem manajemen pengetahuan bertujuan untuk memfasilitasi para peneliti dan penyuluh untuk saling berbagi pengetahuan melalui sistem yang terintegrasi, sehingga proses mendapatkan pengetahuan terutama pengetahuan spesifik lokasi semakin mudah. Penelitian ini dirancang dengan pendekatan soft system methodology (SSM), organizational culture assessment instrument (OCAI), knowledge audit, dan teori manajemen pengetahuan. Penelitian ini menghasilkan sebuah fitur yang harus dimiliki sistem manajemen pengetahuan. Fitur tersebut kemudian ditranslasi kedalam rancangan prototipe sistem manajemen pengetahuan yang dapat digunakan oleh BPTP Jawa Timur sebagai pedoman dalam membuat sistem manajemen pengetahuan.

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Knowledge is a source of innovation in East Java BPTP, so the knowledge existence should be easy to obtain. But there is obstacle that perceived by researchers and extension worker is that the existence of knowledge, especially location specific knowledge is difficult to find. Knowledge is still scattered in many sources and most of the researcher's and extension worker's knowledge still undocumented. Therefore, East Java BPTP need knowledge management system. The knowledge management system aims ato facilitate researchers and extension workers to share knowledge through integrated system, so that the process of acquiring knowledge, especially location specific knowledge is easier. This research was designed with soft system methodology approach, organizational culture assessment instrument (OCAI), knowledge audit, and knowledge management theory. This research produced a feature that knowledge management system must possess. The feature is then translated into prototype design of knowledge management system that can be used by East Java BPTP as a guidance in building knowledge management system."

"Reaksi anafilaksis adalah reaksi hipersensitivitas hebat yang merupakan kasus emergensi dan dapat mengancam nyawa. Data mengenai prevalens reaksi anafilaksis di Indonesia masih sangat kurang dan belum ada studi yang menganalisis laporan kasus reaksi anafilaksis secara spesifik di Indonesia. Diagnosis dan penanganan tepat oleh tenaga medis diperlukan ketika menghadapi pasien dengan reaksi anafilaksis. Namun demikian, berdasarkan penelitian di luar negeri, banyak dokter tidak mempunyai pengetahuan yang cukup untuk mendiagnosis dan menangani reaksi anafilaksis dengan tepat. Penelitian cross-sectional ini dilakukan untuk mengetahui tingkat pengetahuan dokter umum di Puskesmas DKI Jakarta mengenai reaksi anafilaksis dan faktor-faktor yang memengaruhinya. Terdapat 158 responden, dengan persebaran pengetahuan 10,8% baik, 50% sedang, dan 39,2% buruk. Selain itu, ditemukan bahwa tidak ada hubungan antara lama praktek sebagai dokter umum, jumlah kasus anafilaksis yang pernah ditangani, serta jumlah sumber pengetahuan mengenai reaksi anafilaksis terhadap tingkat pengetahuan responden. Sebagai kesimpulan, pengetahuan dokter umum di Puskesmas DKI Jakarta mengenai reaksi anafilaksis masih kurang dan tidak ditemukan faktor yang diteliti berhubungan pengetahuan tersebut.

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Anaphylaxis is a massive hypersensitivity reaction that can be life threatening. There is lack of prevalence data and no study regarding anaphylactic cases in Indonesia. Proper diagnosis and treatment by physicians is needed to handle anaphylactic cases. However, based on several studies in other countries, a considerable amount of physicians still lack the knowledge to diagnose and treat anaphylaxis properly. This cross-sectional study is conducted to discover the level of knowledge about anaphylaxis among physicians in primary healthcares in DKI Jakarta and its related factors. There are 158 respondents, with a distribution of 10.8% on high level of knowledge, 50% on moderate level of knowledge, and 39.2% on low level of knowledge. Apart from that, there is no correlation between the level of knowledge and the factors studied, which are years of practice, amout of anaphylaxis cases treated, and amount of knowledge source acquired. In conclusion, the level of knowledge about anaphylaxis among physicians in primary healthcares in DKI Jakarta is low and there are no related factors found."

"ABSTRAKPenelitian ini dilatarbelakangi oleh pencapaian organisasi PLN pada survei efektivitas organisasi PLN dalam hal kriteria kesiapan budaya berkinerja unggul yang berada di bawah target. Pencapaian yang tidak sesuai target tersebut menjadi masalah karena arah strategis Perusahaan Listrik Negara (PLN) pada periode 2020-2025 adalah masa unggul (excellence). Perusahaan memerlukan upaya untuk mempertahankan atau memperoleh keunggulan kompetitif, salah satunya dengan menerapkan knowledge sharing. Knowledge sharing diharapkan mampu memperkuat hubungan budaya unggul dan kinerja organisasi, namun kegiatan knowledge sharing belum menjadi budaya yang melekat dan belum dapat dijamin keberlanjutannya, khususnya di level manajemen, padahal perusahaan berharap budaya berbagi pengetahuan ini dapat meningkat. PLN pun telah menyediakan sarana online knowledge sharing untuk pengambilan dan penyampaian informasi bagi pegawai, atau yang disebut dengan portal KM. Namun pengguna portal KM masih sedikit jika dibandingkan dengan jumlah seluruh pegawai. Padahal aliran aset pengetahuan harusnya berjalan rutin sehingga mendorong tumbuhnya inovasi yang relevan dengan strategi perusahaan dan meningkatkan pencapaian kinerja unggul. Dengan penelitian ini, akan dilakukan survei terkait faktor-faktor yang memengaruhi praktik knowledge sharing perusahaan dan dampaknya terhadap kinerja unggul. Pengumpulan data dilakukan dengan sampling kuantitatif secara teliti pada fase pertama dan kualitatif pada fase kedua. Pengumpulan data kuantitatif dilakukan dengan melakukan sebuah survei berupa penyebaran kuesioner terhadap 688 responden, dengan jumlah kuesioner yang kembali dan valid sebanyak 170 kuesioner. Penelitian ini menggunakan metode PLS-SEM untuk olah data hasil kuesioner, yaitu dengan bantuan tools SmartPLS 3. Pada fase kualitatif, dilakukan validasi terhadap tiga pakar di bidang knowledge management di PLN untuk menghasilkan rekomendasi dalam meningkatkan kegiatan knowledge sharing dan dampaknya pada pencapaian kinerja unggul. Penelitian ini menggunakan metode penarikan kesimpulan dengan cara deduktif, yaitu kesimpulan dan saran dibuat berdasarkan hasil dari pembahasan. Hasil dari penelitian ini, faktor-faktor yang terbukti berpengaruh terhadap praktik knowledge sharing adalah management support, organization cullture, dan information and communication technology. Sedangkan pengaruh praktik knowledge sharing terhadap kinerja unggul memiliki pengaruh signifikan pada organization growth, cost reduction, dan innovativeness.

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ABSTRACT

This research is motivated by the achievement of the National Electricity Company or Perusahaan Listrik Negara (PLN) organization in a survey of the effectiveness of the PLN organization in terms of the criteria for a culture of excellence performance that is below the target. Achievement that is not on target is a problem because the strategic direction of the PLN in the 2020-2025 period is a period of excellence. Companies need efforts to maintain or gain a competitive advantage, one of which is by applying knowledge sharing. Knowledge sharing is expected to strengthen the relationship of excellence culture and organizational performance. However, knowledge sharing activities have not become an inherent culture and cannot be guaranteed of its sustainability, especially at the management level, even though the company hopes that this culture of sharing knowledge can increase. PLN has also provided an online knowledge sharing facility for information retrieval and delivery for employees, or what is called the KM portal. But KM portal users are still small when compared to the total number of employees. Though the flow of knowledge assets should run routinely so as to encourage the growth of innovations that are relevant to the company's strategy and increase the achievement of excellence performance. With this research, a survey will be conducted regarding the factors that influence the company's knowledge sharing practices and their impact on excellence performance. Data collection is done by careful quantitative sampling in the first phase and qualitative in the second phase. Quantitative data collection was carried out by conducting a survey in the form of distributing questionnaires to 688 respondents, with the number of questionnaires returning and valid as many as 170 questionnaires. This study uses the PLS-SEM method for data processing of questionnaire results, namely with the help of SmartPLS 3 tools. In the qualitative phase, three experts in the field of knowledge management in PLN were validated to produce recommendations for increasing knowledge sharing activities and their impact on achieving excellence performance. This study uses the method of drawing conclusions in a deductive way, ie conclusions and suggestions are made based on the results of the discussion. The results of this study, factors that have been proven to influence the practice of knowledge sharing are management support, organization cullture, and information and communication technology. While the effect of knowledge sharing practices on excellence performance has a significant effect on organizational growth, cost reduction, and innovativeness."

"ABSTRAK

Pada perusahaan yang bergerak di bidang konsultasi, pengelolaan pengetahuan merupakan proses yang penting dalam perusahaan, karena inti dari produk yang dijual adalah pengetahuan itu sendiri. Group SAP merupakan bagian dari PT ABC, yang merupakan perusahaan konsultan teknologi dan informasi di Indonesia, telah menyadari pentingnya mengelola pengetahuan para konsultan SAP yang dimilikinya. Salah satu proses pengelolaan pengetahuan yang telah dijalankan adalah berbagi pengetahuan. Tujuan proses ini adalah untuk membantu para konsultan SAP mencari solusi terbaik bagi pelanggan berdasarkan pengalaman yang telah lalu.

Namun, knowledge sharing yang dilakukan oleh group SAP belum optimal. Hal ini terlihat dari presentase kehadiran kegiatan knowledge sharing, di mana tidak semua peserta yang diundang menghadiri kegiatan tersebut. Selain itu, pemanfaatan KnowldgeHub, yang merupakan knowledge repository yang digunakan untuk menyimpan dan mengakses pengetahuan yang dimiliki organisasi, masih rendah. Untuk itu, perlu dilakukan evaluasi mengenai knowledge sharing capability konsultan SAP. Dengan adanya penelitian ini, organisasi dapat mengetahui faktor yang mempengaruhi kemampuan berbagi pengetahuan para konsultan SAP, sehingga organisasi dapat menentukan program yang perlu dijalankan agar knowledge sharing bisa berjalan secara optimal.

Penelitian dilakukan kepada 70 konsultan SAP PT ABC. Pengolahan data statistik menggunakan teknik analisis PLS dengan bantuan software SmartPLS 3.2.1. Faktor-faktor yang secara empiris terbukti mempengaruhi knowledge sharing capability adalah organizational reward, social network, trust, personality, end-user focus, altruism dan IT apliaction usage. Sementara itu, faktor awareness, knowledge self-efficacy, top management support dan ICT infrastructure tidak secara signifikan mempengaruhi knowledge sharing capability. Pada penelitian ini didapatkan nilai R2 sebesar 0.701, yang berarti tujuh variabel eksogen secara moderate menjelaskan 70.1% variansi dari variabel dependen (knowledge sharing capability), dimana sisanya sebesar 29.9% dipengaruhi oleh variabel lain yang tidak dijelaskan dalam model penelitian ini.

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ABSTRACT

Knowledge management is an important process in consulting firm, because the core of the product of consulting firm is the knowledge itself. SAP group is a part of PT ABC, which is an information communication and technology consulting firm in Indonesia, have realized the importance of knowledge management. One of knowledge management process that has been implemented in PT ABC is knowledge sharing. The purpose of this process is to help SAP consultants looking for the best solutions for customers based on their past experience in industry.

However, knowledge sharing undertaken by SAP group has not been optimal. The evident of this statement came from the attendance percentage of knowledge sharing activities, where not all the participants were invited attended the event. In addition, the use of KnowldgeHub, as a knowledge repository to store and access the knowledge of organization, is still low. Based on these conditions, there should be an evaluation of knowledge sharing capability of SAP consultant. Given this research, organizations can determine the factors that affect the ability to share the knowledge of SAP consultants, so that the organization can determine which program should be run in order to optimize the knowledge sharing in organization.

The study was conducted at 70 SAP consultants of PT ABC. Statistical data processing uses PLS analysis techniques using software SmartPLS 3.2.1. Based on the results of statistical data processing, it is known that the individual, organizational and technological aspects affect knowledge sharing capability of SAP consultant. Factors that are empirically proven affecting knowledge sharing capability is organizational rewards, social networks, trust, personality, end-user focus, altruism and IT apliaction usage. Meanwhile, the factor such as awareness, knowledge self-efficacy, top management support and ICT infrastructure does not significantly affect knowledge sharing capability. The value of R2 of this study is 0.701, which means seven exogenous variables are moderate explain 70.1% variance of the dependent variable (knowledge sharing capability), where the remaining of 29.9% is influenced by other variables that are not described in this research model."

"Penelitian ini membahas bagaimana pengaruh Knowledge Management terhadap Job Satisfaction. Penelitian ini menggunakan metode single cross sectional, yaitu pengumpulan data atau informasi hanya satu kali di setiap sampel elemen populasi dan kuesioner disebar secara online ke 102 Fungsional Pemeriksa Pajak di Direktorat Jenderal Pajak. Terdapat lima dimensi Knowledge Management yang ada dalam penelitian ini, yaitu Knowledge Acquisition, Knowledge Sharing, Knowledge Creation, Knowledge Codification, dan Knowledge Retention. Dalam penelitian ini menunjukkan Knowledge Sharing mempunyai pengaruh positif yang signifikan terhadap Job Satisfaction para Fungsional Pemeriksa Pajak. Sedangkan empat dimensi Knowledge Management lainnya, yaitu Knowledge Acquisition, Knowledge Creation, Knowledge Codification, dan Knowledge Retention tidak berpengaruh positif tehadap Job Satisfaction. Memahami pengaruh dimensi Knowledge Management terhadap Job Satisfaction dapat membantu manajer untuk memprediksi perilaku karyawan dan rencana manajerial ke depannya, oleh karena itu penelitian ini juga terdapat implikasi manajerial yang dapat dilakukan manajer serta saran pada penelitian selanjutnya.

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This thesis discusses how the impact of Knowledge Management on Job Satisfaction. This study uses a single cross sectional method, namely collecting data or information only once in each sample element of the population and the questionnaire distributed online to 102 Functional Tax Auditors at the Directorate General of Taxes. There are five Knowledge Management dimensions in this study, namely Knowledge Acquisition, Knowledge Sharing, Knowledge Creation, Knowledge Codification, and Knowledge Retention.

In this study, Knowledge Sharing has a significant positive effect on Tax Inspector Functional Job Satisfaction. While the other four Knowledge Management dimensions, namely Knowledge Acquisition, Knowledge Creation, Knowledge Codification, and Knowledge Retention do not have a positive effect on Job Satisfaction. Understanding the influence of Knowledge Management dimensions on Job Satisfaction can help managers predict employee behavior and managerial plans in the future, therefore this study also has managerial implications that managers can take and suggestions for future research."

"Sharing pengetahuan dapat memberikan manfaat untuk mencapai individu dan tujuan organisasi. Knowledge sharing diantara petugas pengelola BMN berperan penting dalam mewujudkan pengelolaan BMN yang tertib administrasi dan tertib pengelolaan. Namun, knowledge sharing pada komunitas pengelolaan BMN LIPI belum optimal, sehingga perlu diidentifikasi faktor apa saja yang mempengaruhi petugas pengelola BMN LIPI untuk melakukan knowledge sharing.Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang dapat mempengaruhi perilaku knowledge sharing pada komunitas pengelolaan BMN LIPI. Model penelitian ini dikembangkan berdasarkan Theory of Planned Behavior sebagai kerangka teoritis dan diadaptasi ke dalam konteks knowledge sharing serta dikombinasikan dengan konstruk-konstruk yang didapat dari penelitian terdahulu. Data yang digunakan dalam penelitian ini merupakan data primer dari hasil penyebaran kuesioner kepada petugas pengelola BMN satker LIPI serta pembina pengelola BMN LIPI. Sampel survei terdiri dari 101 responden dan teknik analisis data yang digunakan adalah Structural Equation Modelling (SEM) dan analisis jalur (Path Analysis) dengan menggunakan software AMOS (Analysis of Moment Structure).Berdasarkan hasil analisis ditemukan bahwa attitude toward knowledge sharing dipengaruhi oleh expected reciprocal benefit, sedangkan perceived behavioral control dipengaruhi oleh resource availability dan technology. Attitude toward knowledge sharing dan perceived behavioral control berpengaruh positif terhadap intention to share yang pada akhirnya secara positif mempengaruhi knowledge sharing behavior. Perceived behavioral control juga terbukti dapat mempengaruhi perilaku knowledge sharing baik secara langsung maupun tidak langsung melalui niat (intention) untuk melakukan knowledge sharing. Hasil penelitian ini diharapkan dapat berguna untuk mengoptimalkan budaya knowledge sharing pada komunitas pengelolaan BMN di lingkungan LIPI.

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Sharing knowledge can provide benefits to achieve individual and organization‟s goals. Sharing knowledge among state property management (SPM)‟s officer is very crucial in making a good state property management in administrative order. In fact, sharing knowledge in SPM‟s officer in LIPI is not optimum yet, so that it needs to be identified which factors that influence SPM‟s officer in LIPI to do so.

This study is aimed to identify the factors which influence the behavior of community of SPM‟s officer in LIPI to share knowledge. The model of this research is developed base on the Theory of Planned Behavior which is used as theoretical framework and adapted to the context of sharing knowledge as well as combined with the constructs from the previous study. The data that are used in this study are the primary data from the questionnaires which are spread to the officers and supervisors of SPM in LIPI. The survey‟s samples consist of 101 respondents and it uses Structural Equation Modeling (SEM) and Path Analysis as technical data analysis by using Analysis of Moment Structure (AMOS) software.

The result of analysis found that the attitude toward sharing knowledge is influenced by the expected reciprocal benefit, while, perceived behavioral control is influenced by resource availability and technology. The attitude toward knowledge sharing and perceived behavioral control has a positive impact to the intention to share which eventual positively influence the knowledge sharing behavior. The perceived behavioral control is also proved to influence the behavior of both direct and indirect knowledge sharing (intention). The result of this study is considered to be useful in optimizing the culture of sharing knowledge among SPM‟s officer community in LIPI."