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"Pandemi virus covid-19 yang melanda seluruh negara di dunia termasuk Indonesia. Kebijakan pemerintah terhadap physical distancing dan menjaga protokol kesahatan membuat keterbatasan ruang gerak masyarakat melakukan aktivitas fisik di luar. Sebagai salah satu pilihan hiburan dirumah atau disela-sela waktu istirahat kerja masyarakat cenderung menggunakan layanan video streaming yaitu Netflix. Netflix melakukan kolaborasi dengan beberapa stakeholder Telco Operator yang ada di Indonesia seperti Telkomsel, XL Axiata, dan Indosat Ooredo. Telco Operator tersebut dalam menarik subscriber Netflix dengan memberikan perhatian khusus seperti memberikan paket akses streaming Netflix yang bervariasi. Memasuki tahun 2021 kebijakan pembatasan sosial mulai melonggar dan aktivitas sudah banyak diluar rumah. Bagaimana langkah atau strategi mendapatkan dan menarik pelanggan Netflix terutama di Indonesia melalui Telco Operator seperti Telkomsel, XL Axiata, dan Indosat Ooredo. Oleh karena itu, Penelitian ini menggunakan metode permodelan Porter 5 Forces dengan menganalisis Telco Operator dalam menarik subscriber layanan Netflix di Indonesia. Dengan pemetaan kompetisi persaingan yang sejenis, daya tawar pemasok dan peluang terhadap Telco Operator dalam menarik subscriber Netflix. Hasil dari analisis permodelan Porter 5 Forces Telco Operator dalam menarik subscriber Netflix dengan keunggulan kompetitif dari tekanan ancaman pendatang baru dan daya tawar pemasok, sebagai indikator strategi berupa pendekatan diferensiasi produk dan kebebasan Netflix dalam menentukan pemasok dan kolaborasi antara Netflix dengan Operator di Indonesia......The coronavirus (COVID-19) pandemic began to infect several countries in the world, one of them Indonesia. The government of Indonesia implements on physical distancing to preventif coronavirus (COVID-19) and implementation health protocols. Refer to the policy has impact of activities outside such as prohibited gatherings and cause a crowd. Activities that are usually carried out outside are shifted to work form home. During work from home some people prefer to spend that time watching a Netflix streaming services, when their rest the time. During the coronavirus (COVID-19) pandemic, that Netflix streaming services is often used by the public so it becomes an opportunity to collaborate with Telco Operators in Indonesia such are PT. Telkomsel, PT. XL-Axiata and Indosat Ooredoo. Each of these operators trying to attracting subcsribers Netflix with special attention, such as providing various internet quota packages for Netflix streaming services. As time goes on in 2021, activities that are required work from home are slowly not being implemented and some activities are allowed to be carried out outside from home. What is the strategy in dealing with these conditions and how to attract Netflix Subscribers, especially in Indonesia, through Telco Operators such are PT. Telkomsel, PT. XL-Axiata, and Indosat Ooredoo. Therefore, this study uses the Porter’s 5 Forces method by analyzing Telco Operators in attracting Netflix subscribers in Indonesia. By mapping similar competition, suppliers bargaining power and opportunities for Telco Operators to attract Netflix subscribers. The results of this study use Porter’s 5 Forces Telco Operators to attracting Netflix subscribers with a competitive advantage from the pressure of threats of new entrants and similar competitors, as an indicator of the strategy in the form of a product differentiation approach, and as well as collaboration between Netflix and Telco Operators in Indonesia."

"Spotify, sebagai salah satu layanan streaming musik di Indonesia, menjadi salah satu usaha yang ikut membangun industri musik. Seperti halnya layanan streaming musik lainnya, Spotify menawarkan dua skema layanan yaitu Spotify Freemium, yaitu skema tanpa biaya dan Spotify Premium, dimana pengguna membayar tarif secara berkala. Tujuan penelitian ini adalah untuk mengetahui besarnya nilai kesediaan membayar konsumen WTP atas tarif premium serta mengidentifikasi faktor-faktor yang mempengaruhi WTP tarif premium dari layanan streaming musik. Berdasarkan hasil estimasi WTP menggunakan Contingent Valuation Method CVM , rata-rata pengguna Spotify hanya bersedia membayar Rp 32.000,- per bulan. Sedangkan, dengan menggunakan analisa Logit, diketahui bahwa harga/tarif, kualitas audio, tidak adanya gangguan seperti iklan, dan adanya aplikasi di telepon genggam, merupakan faktor-faktor yang signifikan mempengaruhi WTP. ......Spotify, as one of the most popular music streaming services in Indonesia, became one of the developers of the Indonesian music industry. Like other music streaming services, Spotify offers two service schemes which are Spotify Freemium, the no cost schemes, and Spotify Premium where users pay tariffs on a regular basis. The purpose of this research is to know the value of consumer 39 s willingness to pay WTP and to identify factors influencing WTP for music streaming service 39 s premium tariffs. Based on the estimation of WTP using Contingent Valuation Method CVM , the average Spotify user is only willing to pay Rp 32.000, per month. Meanwhile, by using Logit analysis, it is known that price tariff, audio quality, the absence of interference such as advertisement, and the existence of application in mobile phone, are the significant factors affecting the WTP."

"Fokus dari riset ini adalah untuk mengidentifikasi faktor-faktor yang mempengaruhi konsumen untuk membayar (WTP) layanan streaming musik dan untuk menganalisa besarnya nilai WTP. Dengan menggunakan metode Contingent Valuation Method (CVM), rata – rata kesediaan membayar adalah Rp, 49.000 per bulan. Sedangkan, dengan menggunakan analisa logit, diketahui bahwa harga, kesediaan aplikasi di telepon genggam, kualitas audio dan tidak adanya gangguan dari iklan adalah faktor yang signigikan mempengaruhi WTP.......This study aims to identify factors that influencing willingness to pay (WTP) for music streaming service’s tariffs and to analyze the rates of consumer’s WTP in IUP FEB UI. Through Contingent Valuation Method (CVM), the average price is IDR 49,000 per month. Meanwhile, by using logit analysis, it is known that price, the presence of applications on mobile phones , the audio quality and the absence of interference such as advertisement are the significant factors influencing the WTP."

"Melalui kemunculan beragam layanan music streaming seperti Apple Music, Spotify, Joox dan semacamnya, masyarakat dimudahkan dalam mengakses musik digital sebab layanan-layanan tersebut menawarkan opsi layanan yang gratis maupun berbayar. Namun, keberadaan layanan music streaming tidak serta merta dapat diakses oleh seluruh masyarakat sebab masih adanya kesenjangan digital yang dialami kelompok-kelompok tertentu. Dalam melihat fenomena konsumsi layanan music streaming, studi-studi sebelumnya banyak memfokuskan pada faktor-faktor yang memengaruhi seseorang dalam menggunakan layanan tersebut. Oleh karena itu artikel ini mencoba melengkapi studi-studi sebelumnya dengan membahas dari aspek akses terhadap layanan music streaming dan selera musik kaum muda yang merupakan kelompok paling terpapar oleh teknologi dan internet. Temuan hasil studi ini memperlihatkan bahwa kesenjangan digital dalam akses terhadap layanan music streaming berkontribusi terhadap pembentukan selera musik kaum muda. Artikel ini menggunakan metode kualitatif berupa wawancara mendalam terhadap kaum muda yang merupakan pengguna layanan music streaming dan kaum muda yang tidak pernah menggunakan layanan tersebut. ......Through the emergence of a variety of streaming music services such as Apple Music, Spotify, Joox and the like, it becomes easier to access digital music as those services offer free and paid service options. However, the presence of music streaming services is not necessarily accessible to the whole community because digital inequality is still being experienced by certain social groups. In looking at the phenomenon of the consumption of music streaming services, previous studies have focused heavily on the factors that influence a person in using the service. This article therefore attempts to complement previous studies by addressing access to music streaming services and musical taste of the youth as the most exposed group to technology and the internet. The result of this study shows that digital inequality in the use of music streaming services contributes to musical taste of the youth. This article uses qualitative methods of in-depth interviews of young people who are users of music streaming services and young people who have never used the service. "

"Kejadian pandemi COVID-19 telah mengubah perilaku konsumen dalam hal konsumsi hiburan. Munculnya layanan Over-the-Top video streaming services (OTT) telah meningkatkan kenyamanan dalam akses konsumen terhadap hiburan berupa film dan serial. Hal ini menyebabkan munculnya persaingan dalam industri layanan OTT video streaming services, dan oleh karena itu perusahaan-perusahaan perlu memahami perilaku konsumen, faktor pendorong penggunaan, dan faktor pendorong rekomendasi untuk dapat bersaing. Penelitian ini menginvestigasi faktor-faktor yang mempengaruhi niat perilaku konsumen dalam menggunakan dan merekomendasikan OTT video streaming services. Variabel-variabel model UTAUT2, content availability, involvement & interest, personalization, dan attitude towards piracy dieksplorasi dalam penelitian ini. Penelitian ini menggunakan perangkat lunak SmartPLS 4 dan SPSS 26 untuk analisis data, di mana data dikumpulkan melalui distribusi kuesioner kepada 308 responden. Partial Least Squares-Structural Equation Modeling (PLS-SEM) digunakan sebagai metode analisis data oleh peneliti untuk memperoleh informasi mengenai hubungan antar konstruk. Hasil penelitian menunjukkan bahwa habit, involvement & interest, serta hedonic motivation secara signifikan berpengaruh positif terhadap behavioral intention. Namun, variabel seperti performance expectancy, effort expectancy, social influence, facilitating conditions, price value, dan content availability tidak berpengaruh signifikan terhadap behavioral intention. Personalization dan behavioral intention to use ditemukan berpengaruh positif terhadap consumers behavioral intention to recommend. Studi ini menyarankan implikasi bagi OTT video streaming services, badan regulator, dan pihak lainnya untuk meningkatkan kinerja terkait isu-isu yang relevan.......The occurrence of COVID-19 pandemic has altered consumer behavior in terms of entertainment consumption. Emergence of Over-the-Top video streaming services (OTT) resulted in enhanced convenience in consumers’ access to motion picture entertainment. This led to the rise of competition within the industry of OTT video streaming services, and therefore the urgency for companies to gain knowledge on consumer behavior, drivers of use, and recommending drivers in order to compete. This research investigates the factors influencing consumers' behavioral intention to use and recommend OTT video streaming services. The UTAUT2 model variables, content availability, involvement and interest, personalization, and attitude towards piracy are examined. This research utilized SmartPLS 4 and SPSS 26 software for data analysis, in which the data were collected through questionnaire distribution to 308 respondents. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was the method of data analysis used by the researcher to access information about relationships between constructs. The findings reveal that habit, involvement & interest, and hedonic motivation positively significantly affect behavioral intention to use. However, variables like performance expectancy, effort expectancy, social influence, facilitating conditions, price value, and content availability do not significantly impact behavioral intention. Personalization and behavioral intention to use were found to positively influence behavioral intention to recommend. The study suggests implications for OTT video streaming services, regulatory bodies, and other parties to improve performance regarding relevant issues."

"Penelitian ini dilakukan untuk mengetahui pengaruh dari Perceived Value terhadap Continued Use Intention dan Purchase Intention pada layanan premium dan freemium dalam platform streaming musik Spotify. Dalam melakukan penelitian ini, sampel yang digunakan adalah para pengguna layanan Spotify Premium dan pengguna layanan Spotify Freemium (gratis) yang berusia 18-34 tahun, serta menggunakan Spotify masing-masing dalam kurun waktu 3 bulan terakhir. Pengambilan sampel dilakukan dengan penyebaran kuesioner yang berupa Google Forms dan disebarkan secara online melalui media sosial seperti, Instagram, Whatsapp, Line, dan Twitter. Penyebaran kuesioner berhasil mengumpulkan 321 responden, yang terdiri dari 170 pengguna layanan Spotify Premium dan 151 pengguna layanan Spotify Freemium (gratis). Data yang telah terkumpul diolah dengan metode Partial Least Square - Structural Equation Modeling (SEM) dan menggunakan software SmartPLS. Hasil penelitian menunjukan bahwa kenikmatan, nilai sosial, dan nilai ekonomi yang dirasakan oleh pengguna layanan Spotify Premium memiliki pengaruh positif terhadap niat mereka untuk melanjutkan penggunaan layanan premium. Sementara untuk pengguna layanan Spotify Freemium (gratis), faktor yang mendorong mereka untuk memiliki niat membeli layanan premium adalah nilai sosial.......This study aims to determine the effect of Perceived Value on Continued Use Intention and Purchase Intention on premium and freemium services on the Spotify music streaming platform. The sample used in this study are Spotify Premium service users and Spotify Freemium service users (free), aged 18-34 years, and have used Spotify respectively within the last 3 months. The questionnaire uses the Google Forms and is distributed online through social media such as Instagram, Whatsapp, Line, and Twitter. The distribution of the questionnaire managed to collect 321 respondents, consisting of 170 users of the Spotify Premium service and 151 users of the Spotify Freemium service (free). The data that has been collected is processed using the Partial Least Square - Structural Equation Modeling (SEM) method and using the SmartPLS software. The study results show that the enjoyment, social value, and economic value perceived by Spotify Premium users positively influence their intention to continue using premium services. Meanwhile, for Spotify Freemium users, the factor that drives them to have the intention to buy premium services is social value."

"Penelitian ini membahas salah satu perilaku terpopuler selama pandemi, yaitu streaming movie. Tujuan penelitian ini adalah untuk mengetahui faktor-faktor yang mendorong muslim untuk berlangganan movie streaming berbayar sebagai tindakan yang beretika dan sesuai dengan ajaran Islam. Faktor yang memengaruhi intensi meliputi involvement, religious teaching, attitude toward movie streaming services, subjective norms, moral judgement, dan facilitating conditions. Penelitian dilakukan terhadap 253 responden. Metode PLS-SEM digunakan untuk analisis. Hasilnya menunjukkan pengaruh positif signifikan dari involvement, religious teaching, attitude toward movie streaming services, dan subjective norms. Analisis lebih lanjut dilakukan dengan melakukan multigroup analysis antara intensi kelompok yang sedang berlangganan dan tidak berlangganan.......This study discusses about one of the most popular behaviors during a pandemic, namely streaming movies. The purpose of this study is to analyse the factors that influence Muslims to subscribe on movie streaming services as an ethical action and in line with Islamic values. Factors that influence intention include involvement, religious teaching, attitude toward movie streaming services, subjective norms, moral judgment, and facilitating conditions. The study was conducted on 253 respondents. PLS-SEM method was used for analysis. The results show a significant positive influence from involvement, religious teaching, attitude toward movie streaming services, and subjective norms. Further analysis was carried out by creating a multigroup analysis between the intentions of the groups who were being subscribed and not subscribing."

"ABSTRACTPembajakan film menjadi lazim seiring tersebarnya akses Internet yang menjadi semakin umum di seluruh dunia. Akses pengunduhan film ilegal menjadi lebih mudah bagi pengguna Internet dengan adanya protokol P2P dan situs online streaming. Oleh sebab itu industry perfilman lah yang dirugikan atas perkembangan dan maraknya pembajakan film. Penelitian ini sebertujuan untuk menganalisa Undang-undang UU kekayaan intelektual IP yang berkaitan dengan film dan meninjau kemungkinan solusi untuk masalah ini. Ulasan hukum dan tinjauan pustaka dilakukan beserta dengan pembagian kuesioner. Hal ini ditemukan bahwa ketatnya UU Kekayaan Intelektual di sebuah negara berkontribusi dalam melindungi industri dari pembajakan serta inovasi dari perusahaan jasa streaming dapat menyediakan platform baru bagi industri perfilman untuk mengubah model bisnis mereka.

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ABSTRACTMovie piracy becomes prevalent as the Internet becomes common all over the world. Means of accessing illegal movies are becoming easier for wide population to access such as the P2P protocols and streaming websites. The developments of the above contribute to incongruences in the motion picture industry, as they are the ones who bear the disadvantages from movie piracy. This study thus aims to analyze the Intellectual Property IP Law related to motion picture and review possible solutions to these problems. Reviews of the laws and literature were conducted and questionnaires were distributed. It is found that stringent Intellectual Property contribute in protecting the industry from piracy as well as innovation from streaming services company can provide new platform for the industry to modify their business model."

"Pesatnya perkembangan layanan streaming musik atau Music Streaming Services (MSS) membentuk kenormalan baru dalam cara kita menikmati musik. Spotify telah memimpin pangsa pasar MSS di dunia walau kompetisi semakin kuat dalam memenuhi kebutuhan pengguna. Kebutuhan tersebut berkaitan erat dengan technology affordance atau apa yang layanan dapat penuhi sesuai persepsi dan tujuan penggunanya. Dengan memahami aspek technology affordance dari layanannya, Spotify dan penyedia MSS mampu menemukan solusi untuk meningkatkan retensi penggunanya serta pendapatannya keseluruhan. Penelitian yang dijalankan memiliki tujuan untuk mengetahui faktor-faktor terkait technology affordance dari layanan MSS serta pengaruhnya terhadap niat pengguna untuk tetap menggunakan dan berlangganan layanan premium dari MSS, khususnya Spotify. Penelitian mengidentifikasi technology affordance dari MSS melalui pendekatan grounded theory. Terdapat empat faktor utama technology affordance dari MSS, yaitu exploration, listening control, playlisting, serta social connectivity. Penelitian dilanjutkan dengan mengintegrasikan temuan tersebut dengan expectation-confirmation model (ECM) dan melakukan analisis kuantitatif menggunakan PLS-SEM pada 321 pengguna Spotify. Didapatkan bahwa subscription intention pengguna dipengaruhi oleh continuance intention. Selanjutnya, continuance intention dipengaruhi oleh perceived usefulness serta satisfaction dimana kedua hal tersebut dipengaruhi oleh confirmation. Terakhir, perceived usefulness dipengaruhi oleh seluruh aspek technology affordance dari MSS dimana dua faktor affordance dengan pengaruh terbesar yaitu exploration affordance dan listening control affordance. Penelitian ini mampu dikembangkan lebih lanjut dan mampu menjadi saran praktis bagi penyedia layanan MSS dalam mengembangkan layanan yang berfokus pada pengguna.......The rapid growth of music streaming services (MSS) has shaped the new normal of how we listen to music. Spotify has been leading the global MSS market in terms of market share, even though the competition is getting tougher in fulfilling the user's needs. User's needs are heavily linked to technology affordance, which concerns what a service could afford based on the user's perception and goals. By understanding the technology affordance of their service, Spotify and other MSS providers can formulate a solution that could boost user retention and their overall revenue. The study aims to identify the technology affordance of MSS and how it affects the user’s continuance intention and subscription intention, especially on Spotify. The study identified MSS technology affordances through grounded theory approaches. There are four key technology affordances of MSS: exploration, listening control, playlisting, and social connectivity. The study continued with the integration of MSS technology affordances with expectation-confirmation model (ECM). It was found that subscription intention is influenced by continuance intention, continuance intention is influenced by perceived usefulness and satisfaction, in which these two factors are influenced by confirmation. Lastly, perceived usefulness was influenced by all of the identified MSS technology affordances, in which two factors with the greatest influence were exploration affordance and listening control affordance. The study findings could be developed for future research and stand as suggestions for MSS providers to develop user-centered services."

"Pesatnya perkembangan layanan streaming musik atau Music Streaming Services (MSS) membentuk kenormalan baru dalam cara kita menikmati musik. Spotify telah memimpin pangsa pasar MSS di dunia walau kompetisi semakin kuat dalam memenuhi kebutuhan pengguna. Kebutuhan tersebut berkaitan erat dengan technology affordance atau apa yang layanan dapat penuhi sesuai persepsi dan tujuan penggunanya. Dengan memahami aspek technology affordance dari layanannya, Spotify dan penyedia MSS mampu menemukan solusi untuk meningkatkan retensi penggunanya serta pendapatannya keseluruhan. Penelitian yang dijalankan memiliki tujuan untuk mengetahui faktor-faktor terkait technology affordance dari layanan MSS serta pengaruhnya terhadap niat pengguna untuk tetap menggunakan dan berlangganan layanan premium dari MSS, khususnya Spotify. Penelitian mengidentifikasi technology affordance dari MSS melalui pendekatan grounded theory. Terdapat empat faktor utama technology affordance dari MSS, yaitu exploration, listening control, playlisting, serta social connectivity. Penelitian dilanjutkan dengan mengintegrasikan temuan tersebut dengan expectation-confirmation model (ECM) dan melakukan analisis kuantitatif menggunakan PLS-SEM pada 321 pengguna Spotify. Didapatkan bahwa subscription intention pengguna dipengaruhi oleh continuance intention. Selanjutnya, continuance intention dipengaruhi oleh perceived usefulness serta satisfaction dimana kedua hal tersebut dipengaruhi oleh confirmation. Terakhir, perceived usefulness dipengaruhi oleh seluruh aspek technology affordance dari MSS dimana dua faktor affordance dengan pengaruh terbesar yaitu exploration affordance dan listening control affordance. Penelitian ini mampu dikembangkan lebih lanjut dan mampu menjadi saran praktis bagi penyedia layanan MSS dalam mengembangkan layanan yang berfokus pada pengguna.......The rapid growth of music streaming services (MSS) has shaped the new normal of how we listen to music. Spotify has been leading the global MSS market in terms of market share, even though the competition is getting tougher in fulfilling the user's needs. User's needs are heavily linked to technology affordance, which concerns what a service could afford based on the user's perception and goals. By understanding the technology affordance of their service, Spotify and other MSS providers can formulate a solution that could boost user retention and their overall revenue. The study aims to identify the technology affordance of MSS and how it affects the user’s continuance intention and subscription intention, especially on Spotify. The study identified MSS technology affordances through grounded theory approaches. There are four key technology affordances of MSS: exploration, listening control, playlisting, and social connectivity. The study continued with the integration of MSS technology affordances with expectation-confirmation model (ECM). It was found that subscription intention is influenced by continuance intention, continuance intention is influenced by perceived usefulness and satisfaction, in which these two factors are influenced by confirmation. Lastly, perceived usefulness was influenced by all of the identified MSS technology affordances, in which two factors with the greatest influence were exploration affordance and listening control affordance. The study findings could be developed for future research and stand as suggestions for MSS providers to develop user-centered services."