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Found 151807 Document(s) match with the query 20455442
Website trust dan e-satisfaction sebagai variabel mediasi antara e-service quality dan e-loyalty pembeli online shop = Website trust and e-satisfaction as a mediating variable for e-service quality and e-loyalty of online shop customers
Author : Fajar Indah Permatasari Tanip, author
Call Number : T48335
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Hubungan antara e-service quality, e-satisfaction dan e-loyalty pada pelanggan Tokopedia di Jakarta = Relationship between e-service quality, e-satisfaction and e-loyalty to Tokopedia customers in Jakarta
Author : Fandhi Nur Hidayat, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh e-service quality ritel online di Indonesia terhadap e satisfaction melalui experiential value sebagai variabel antara studi pada zalora indonesia = The effect of e service quality in online retail in indonesia toward e satisfaction through experiential value as mediating variable study on zalora indonesia
Author : Edo Satria Dinata, author
Call Number : S57388
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh e-satisfaction terhadap e-trust dan reputation dalam meningkatkan e-loyalty pada online marketplace di Indonesia: studi kasus pada Tokopedia, Lazada, Bukalapak, Blibli dan Elevenia = Analysis of influence by e-satisfaction toward e-trust and reputation to improve e-loyalty in Indonesia's online marketplace: case study on Tokopedia, Lazada, Bukalapak, Blibli and Elevenia
Author : Lubis, Abdan Syakuro, author
Call Number : S68813
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh fitur website hedonik dan utilitarian terhadap kepercayaan dan loyalitas dengan komitmen afektif dan kalkulatif sebagai mediasi: studi pada pengunjung situs online Traveloka = The effect of webite feature hedonic and utilitarian on trust and e-loyalty with affective commitment and calculative commitment as mediation: a study on Traveloka online visitors
Author : Katon Prawoto, author
Call Number : S65962
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh electronic Customer Relationship Management (e-CRM) terhadap e-loyalty melalui e-satisfaction pada situs fashion online Zalora Indonesia = The influence of electronic Customer Relationship Management (e-CRM) towards e-loyalty through e-satisfaction on online fashion store website Zalora Indonesia
Author : Siti Zaneta Anindita, author
Call Number : S62535
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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