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Found 27831 Document(s) match with the query 20469893
Relationship beetwen service quality and behavioral intentions: the mediating effect of customer satisfaction / Azman Ismail; Ilyani Ranian Rose; Rabaah Tudin; Norazryana Mat Dawi
Author : Azman Ismail, author
Call Number : 330 JETIK 16:2 (2017)
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek
Author : Rangga Husnaprawira Rasjad, author
Call Number : S60918
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Efek karakteristik pelanggan dan konsep servis pada kepuasan pelanggan studi kasus industri penerbangan Indonesia = The effect of customer characteristics and service concept on customer satisfaction case study of Indonesian aviation industry / Syaravina Ardhani Setyawan
Author : Syaravina Ardhani Setyawan, author
Call Number : S59928
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kualitas jasa dan produk terhadap intensi untuk mengganti merek dengan mediasi kepuasan pelanggan: merek mobil Honda di Jakarta dan sekitarnya = Product and service quality contribution to customer satisfaction in relation to switching brands: the honda automobile industry in Jakarta and surrounding areas
Author : Hafizh Muhamad Boutros Hadianto, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh e-service quality terhadap Brand Trust pada penyedia jasa e-ticketing di Indoneisa : studi pada situs tiket.com = The effect of e-service quality towards Brand Trust on e-ticketing service providers in Indonesia : study on tiket.com website / Puteri Rengganis
Author : Puteri Rengganis, author
Call Number : S61170
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis kepuasan masyarakat atas kualitas pelayanan di Kantor Kelurahan Pejaten Barat Kecamatan Pasar Minggu Jakarta Selatan = Analysis citizens satisfaction of service quality in offices of Kelurahan Pejaten Barat Sub District Pasar Minggu South Jakarta
Author : Tubagus Fajar Adhitya, author
Call Number : S55151
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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