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"ABSTRAKPenelitian ini melihat dampak dari store environment terhadap brand image yang kemudian akan mempengaruhi kepercayaan konsumen terhadap merek. Store environment terbentuk dari tiga dimensi yang membentuk satu kesatuan, yaitu ambient condition, space/function, dan signs symbol display. Pengambilan data dilakukan dengan penyebaran kuesioner kepada 150 konsumen yang pernah mengunjungi satu atau lebih toko ritel fashion merek multinasional. Data diolah menggunakan SEM dan menemukan hasil bahwa dimensi pembentuk store environment tidak dirasakan secara sama besar oleh konsumen. Space/function memberi pengaruh yang positif dan signifikan terhadap store environment namun ambient condition dan signs symbol display tidak memiliki pengaruh terhadap store environment. Store environment sendiri memiliki pengaruh yang positif dan signifikan terhadap citra akan merek dan semakin baik citra terhadap merek, semakin baik pula kepercayaan konsumen terhadap merek tersebut.

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ABSTRACTThe intention of this research is to see the impact of store environment towards brand image that will influence the trust consumer had towards the brand. Store environment is built from three dimensions, which is ambient condition, space and function, and signs symbol display. These three dimensions create one holistic environment. The data collection for this research was founded by spreading questionnaires to 150 consumers who visited at least one fashion retail store with multinational brand. Data analysis has been processed by using SEM and the result of this process tell that the dimensions that built store environment don 39 t be felt equally by consumers. Space and function give positive and significant impact toward store environment but ambient condition and signs symbol display don rsquo t give any impact toward store environment. The store environment itself gives positive and significant impact toward brand image and the better the brand image, the better the trust towards the brand. "

"Tesis ini bertujuan untuk menguji dan menganalisis pengaruh antara masingmasing Brand Image dan Brand Identity terhadap Brand Trust, dan pengaruh antara Brand Image dan Brand Identity secara bersama-sama terhadap Brand Trust. Dengan berbagai konflik yang dihadapi oleh Partai Golkar, Brand Image dan Brand Identity Partai Politik mempengaruhi Brand Trust para voters. Metode penelitian yang digunakan dalam penelitian ini adalah deskriptif Kuantitatif.Hasil penelitian ini menunjukkan variabel Brand Image dan Brand Identity mempunyai pengaruh positif terhadap Brand Trust. Hasil analisa koefisien regresi berganda, Brand Image dan Brand Identity mempengaruhi Brand Trust.

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The thesis aims to examine and analyze the relevant effect between Brand Image and Brand Identity toward Brand Trust, and the effect between Brand Image and Brand Identity simultaneously toward Brand Trust. With various conflict facing golkar, brand image and brand identity political parties affect brand trust of the voters .The methodology used in research is descriptive quantitative.

Result of this study shows variables of Brand Image and Brand Identity have positive effect toward Brand Trust. The analysis result of the multiple regression, Brand Image and Brand Identity affect Brand Trust."

"Tujuan utama skripsi ini adalah untuk mengetahui pengaruh Pengaruh Brand Identity, Brand Image, dan Internet Use terhadap Brand Preference pada Brand Online dan Brand Offline. Retail Brand online yang akan diteliti adalah Zalora, Helmedroom dan Asos, sedangkan retail brand offline ialah Centro Departmen Store, Disctarra, dan Metro Departmen Store. Penelitian ini menggunakan desain penelitian eksploratif dan deskriptif yang dilakukan satu kali dalam satu periode. Responden penelitian ini berjumlah 150 orang yang pernah belanja online dan offline. Model penelitian dengan enam hipotesis diuji menggunakan Structural Equation Modelling (SEM). Hasil dari penelitian ini menyimpulkan bahwa brand identity, brand image dan internet use mempengaruhi brand preference. Tetapi setelah di moderasi, brand type memoderasi brand identity terhadap brand image, namun brand type tidak memoderasi hubungan brand image dengan brand preference dan internet use dengan brand preference.

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The purpose of this study is to identify the impact and relation from brand identity to brand image, then brand image toward brand preference, and internet use toward brand preference, and there is brand type as moderator variable. This research uses exploratory and descriptive design research conducted in one time period (cross sectional design). Respondents of this study are 150 people who have been shopping by online and offline. The six-hypotheses research model in this study are tested with Structural Equation Modeling (SEM). The results finds that almost all variables have a significant and positive relationship before we put moderator variable. After we put moderator variable, we find that brand type moderating brand identity toward brand image, but brand type not moderating brand image toward brand preference, and also internet use toward brand preference."

"Tesis ini membahas tentang pengaruh store image dan anchor brand terhadap private label brand di Matahari Department Store. Dimensi store image yang mempengaruhi private label brand quality dan affective (liking) adalah service, convenience, product quality, dan variety. Sedangkan kehadiran anchor brand tidak mempengaruhi private label brand di Matahari Department Store secara signifikan. Konsumen membedakan private label brand dengan anchor brand di Matahari Department Store. Private label brand dinilai sebagai produk tersendiri yang diproduksi dengan harga terjangkau namun dengan model dan kualitas yang menyerupai anchor brand.

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The focus of this study is to investigate the influences of store image and anchor brand to private label brand at Matahari Department Store. Several dimensions of store image significantly influenced private label brand quality and affective (liking), included service, convenience, product quality, and variety. Whereas the presence of anchor brand at Matahari Department store does not significantly influence private label brand. The consumer distinguished the private label brand and anchor brand at Matahari Department Store. Private label brand is assumed as a separated product with affordable price but the model and quality has a similarity with anchor brand."

"Penelitian ini bertujuan untuk mencari tahu faktor apa saja yang berperan dalam mempengaruhi pelanggan Carrefour untuk membeli produk private label Carrefour. Dalam penelitian ini, minat beli konsumen dijelaskan dengan mengamati beberapa variabel: brand image, store image, perceived risk dan price image. Untuk menganalisa hubungan antar variabel tersebut, penelitian ini menggunakan metode structural equation modeling SEM dan berhasil menemukan bahwa variabel perceived risk dan price image merupakan variabel utama yang memiliki peran secara langsung dalam mempengaruhi pelanggan untuk membeli produk private label. Kemudian ditemukan juga bahwa store image juga memiliki peran yang penting namun secara tidak langsung dalam mempengaruhi minat beli pelanggan.

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This study aims to find out what factors are involved in influencing Carrefour's customers to purchase Carrefour private label products. In this study, brand image, store image, risk perception and price image are analyzed to explain the customer's purchase intention. To analyze the relationship between these variables, this research uses structural equation modeling SEM method and found out that perceived risk and price image are the main variables influencing customer's purchase intention. Then it was also found that store image has an indirect influence on affecting the customer's purchase intention."

"ABSTRAKPenelitian ini memiliki tujuan untuk mengetahui pengaruh positif visual merchandising terhadap store image dan customers? purchase intention melalui front entrance product display, merchandising display, store layout and organization, merchandising theme, signage/graphic, lighting dan sound usage. Penelitian ini juga melihat pengaruh positif store image itu sendiri terhadap customers? purchase intention. Ikea Indonesia digunakan sebagai objek penelitian karena di dalam toko Ikea, elemen visual merchandising dirancang secara mendetil untuk menciptakan suasana berbelanja yang unik bagi pelanggannya. Sampel yang digunakan berjumlah 250 responden yang diambil melalui teknik non probability sampling yaitu menggunakan convenience sampling dengan kriteria responden pernah berkunjung ke Ikea Indonesia. Data yang diperoleh dianalisis menggunakan Structural Equation Modeling (SEM) dengan program AMOS versi 18.0. Dari hasil penelitian dikertahui bahwa visual merchandising memiliki pengaruh positif terhadap store image dengan 3 dimensi yang berpengaruh paling besar yaitu lighting, merchandising theme dan merchandising display. Namun visual merchandising tidak menunjukan hasil memiliki pengaruh terhadap purchase intention. Purchase intention diketahui dipengaruhi secara positif oleh store image.

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ABSTRACT

The purpose of this study is to examine the effect of visual merchandising to store image and customers' purchase intention through the importance of visual merchandising factors such as front entrance product display, merchandising displays, store layout and organization, merchandising theme, signage/graphic, lighting and sound usage. This study also looked at the effects of store image on customers' purchase intention. Ikea Indonesia is used as a research object because in Ikea store, visual merchandising elements are designed in detail to create a unique shopping atmosphere for customers. The sample was 250 respondents drawn through non-probability sampling technique used convenience sampling with criteria of respondents had visited Ikea Indonesia. Data were analyzed using Structural Equation Modeling (SEM) with AMOS program version 18.0. The result shown that visual merchandising has positive influence on store image, whereby the greatest influence factors are lighting, merchandising theme and merchandising display. Nevertheless, visual merchandising did not have influence on purchase intention. Purchase intention known to be positively influenced by store image."

"Tujuan penelitian ini untuk mengetahui apakah ada pengaruh dan citra merek kualitas produk dan harga terhadap keputusan pembelian Eiger di wilayah Jabodetabek. Teknik yang digunakan adalah purposive sampling. Data penelitian diambil berdasarkan kuesioner yang diisi oleh 135 responden dengan menggunakan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa citra merek berpengaruh signifikan terhadap keputusan pembelian karena apabila merek dengan citra yang baik akan memberikan jaminan kualitas sehingga meskipun harga yang ditetapkan oleh perusahaan tinggi, tidak menjadi suatu penghalang bagi konsumen dalam keputusan pembelian. Kualitas produk berpengaruh signifikan terhadap keputusan pembelian karena kualitas yang baik dapat mengakibatkan peningkatan penjualan dan peningkatan citra perusahaan di mata masyarakat. Harga berpengaruh signifikan terhadap keputusan pembelian karena harga dapat menunjukkan kualitas merek dari suatu kualitas produk. Dan perusahaan diharapkan tetap menjaga kcitra merek, kualitas produk, dan harga dengan baik agar sesuai dengan kebutuhan dan keinginan yang diharapkan konsumen.

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The purpose of this study to determine whether there is influence and brand image of product quality and price to purchase decision of Eiger in Jabodetabek region. The technique used is purposive sampling. The research data was taken based on questionnaires filled by 135 respondents by using multiple linear regression analysis. The results of this study indicate that brand image has a significant effect on purchasing decisions because if a brand with a good image will provide quality assurance so that even if the price set by the company is high, it does not become a barrier for consumers in purchasing decisions.

Product quality significantly influences purchasing decision because good quality can lead to increase sales and improvement of corporate image in the eyes of society. Price has a significant effect on purchasing decision because the price can show the quality of the brand from a product quality. And the company is expected to keep the brand image, product quality, and price well to fit the needs and desires that consumers expect."

"Skripsi ini membahas tentang analisis variabel-variabel citra toko (store image) yang mempengaruhi ekuitas merek toko (store brand equity) pada produk elektronik bermerek BLUESKY yang merupakan private label Carrefour. Dalam penelitian ini, variabel-variabel citra toko (store image) terdiri dari: marketing image of the store, social image of the store, strategic image of the store dan price perception sedangkan variabel-variabel ekuitas merek toko (store brand equity) terdiri dari: perceived quality, loyalty dan awareness/association yang diteliti dengan menggunakan metode Structural Equation Modeling (SEM) dengan software LISREL 8.51. Hasil penelitian ini menunjukkan, bahwa variabel marketing image of the store berpengaruh terhadap store brand equity, kemudian variabel price perception memiliki pengaruh terhadap tiga variabel yang terdiri dari: store brand equity, perceived quality dan loyalty terhadap produk elektronik bermerek BLUESKY yang merupakan private label Carrefour.

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This thesis discusses about the analysis of variables of store image that affect the store brand equity of BLUESKY electronic products which is private label of Carrefour Hypermarket. In this study, the variables of store image consists of: the marketing image of the store, the social image of the store, the strategic image of the store, price perception and store brand equity variables (which is composed of perceived quality, loyalty and awareness/association). Data were analyzed using Structural Equation Modeling (SEM) method with software LISREL 8.51. The results of this study indicate that store marketing image variables influence store brand equity; price perception variable has impact on three variables: store brand equity, perceived quality and loyalty towards BLUESKY electronic products."

"Dengan citra yang positif yang dimiliki oleh suatu merek lebih memungkinkan konsumen untuk memilih merek tersebut dalam melakukan pembelian. Citra merek yang positif merupakan salah satu faktor dalam pembentukan loyalitas merek. Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh citra merek terhadap loyalitas merek Scotch-Brite?. Penelitian ini adalah penelitian kuantitatif dengan desain eksplanatif. Penelitian ini menggunakan metode regresi sederhana. Hasil dari penelitian ini menunjukkan bahwa Scotch-Brite? memiliki citra merek yang baik; loyalitas merek Scotch-Brite? adalah baik; dan citra merek Scotch-Brite? memiliki hubungan yang positif terhadap loyalitas mereknya dan memiliki pengaruh yang kuat.

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With a positive image that is owned by a brand allows more consumers to choose the brand in the purchase. Positive brand image is one of the factors in the formation of brand loyalty. This study aims to determine the influence of brand image on brand loyalty of Scotch-Brite? scourer.

This research is a quantitative research with explanative design. This study uses simple regression. The results of this study indicate that the Scotch-Brite? has a good brand image and a good brand loyalty; and brand image of Scotch - Brite ? has a positive and strong influence on brand loyalty."

"Department Store memiliki peranan penting dalam bisnis retail sejalan dengan perkembangan zaman dan kebutuhan hidup masyarakat masa kini. Selain dengan menambah gerai yang ada agar dapat menarik konsumen untuk datang dan merebut pangsa pasar konsumen yang ada, penampilan dan penataan yang menarik menjadi suatu tuntutan. Sehingga store image merupakan salah satu dalam mempengaruhi pilihan toko. Penelitian ini bertujuan untuk mengetahui store image Ramayana, Matahari, dan Metro Department Store berdasarkan persepsi konsumen terhadap dimensi-dimensi yang terdapat pada masing-masing Department Store dan melakukan perbandingan dan menganalisa store image yang terbentuk pada masing-masing Department store. Hasil penelitian ini menunjukkan bahwa terbentuk delapan dimensi store image pada Department store dan Metro Department Store memiliki keunggulan yang terbanyak dibandingkan kedua Department store lainnya.

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Department store has an important role in the retail business in line with the times and the needs of people living today. In addition to adding existing outlets in order to attract consumers to come and seize market share of existing customers, an attractive appearance and arrangement becomes a demand. So that the store image is one in influencing store choice. This study aims to determine the store image of Ramayana, Matahari, and the Metro Department Store based on consumer perceptions of the dimensions contained in each of the Department store and do a comparison and analyze store image formed on each Department store. The results of this study indicate that the eight dimensions of store image formed on the department store and the Metro Department Store has the most advantages compared to the two other department stores."