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"Penelitian ini berfokus pada intensi pembelian konsumen generasi X yang sebagian besar memiliki daya beli yang kuat. Berdasarkan sampel 190 responden generasi X di Indonesia, peneliti menguji pengaruh variabel personal awareness of security, personal innovativeness, perceived ease of purchasing, dan perceived usefulness terhadap online purchase intention dengan menjadikan variabel attitude towards online purchase dan habitual online usage sebagai variabel mediasi dan menggunakan metode analisis data berbasis structural equation modelling SEM. Hasilnya, nilai personal awareness of security yang rendah menunjukkan kekhawatiran konsumen generasi X terhadap situs e-commerce, lalu personal innovativeness dan perceived usefulness menjadi faktor penting yang menentukan intensi pembelian online, sedangkan perceived ease of purchasinghanya berpengaruh secara langsung terhadap intensi pembelian online tanpa dimediasi oleh kedua variabel mediasi. Temuan dalam penelitian ini diharapkan memiliki implikasi bagi para peneliti, pelaku bisnis e-commerce dan pihak ritel dengan target di segmen generasi X, di mana harapannya adalah mereka mampu memahami secara lebih baik karakteristik target konsumennya dan dapat merumuskan strategi online yang lebih baik.

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This study focuses on the intention of purchasing of consumer generation X which mostly have a strong purchasing power. Based on a sample of 190 respondents of generation X consumers in Indonesia, the researcher examined the effect of personal awareness of security, personal innovativeness, perceived ease of purchasing, and perceived usefulness toward online purchase intention by making the attitude towards online purchase and habitual online usage as mediator variables and using SEM based data analysis method. As a result, the low personal awareness of security pointed to the worries of generation X consumers on e commerce, on the other hand personal innovativeness and perceived usefulness became important factors in determining online purchasing intention, while perceived ease of purchasing affects directly the intention of online purchase without any mediation on both mediator variables. The findings in this study are expected to have implications for researchers, e commerce and retailers with a target in the generation X consumers, with expectations that they get better understanding of the characteristics of their target customers thus they can formulate better online strategies."

"Penelitian ini bertujuan untuk mengetahui perbandingan intensi pembelian konsumen produk Islamic fashion pada situs e-commerce dan e-commerce Islam dilihat dari sisi transaction-related services dan pre-purchase services seperti billing and paying mechanism, delivery arrangement, security and privacy, product pricing, support of product search and evaluation, dan web appearance. Data diperoleh dari penyebaran kuesioner kepada 318 responden wanita muslim konsumen produk Islamic fashion berusia minimal 17 tahun yang pernah melakukan pengalaman online pada situs Zalora dan Hijup. Analisis data dilakukan melalui analisis deskriptif dan partial least squares menggunakan Smart PLS 2.0. Hasil penelitian menunjukkan bahwa situs e-commerce dan e-commerce Islam signifikan berbeda dan konsumen masih cenderung memilih e-commerce dalam pembelian produk Islamic fashion.

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This study aims to determine the comparison of consumer purchase intention of Islamic fashion products on conventional e commerce and Islamic e commerce in terms of transaction related services and pre purchase services such as billing and paying mechanism, delivery arrangement, security and privacy, product pricing, support of product search and evaluation, and website appearance. Data obtained from 318 respondents aged at least 17 year old Muslim women who have done online experience on Zalora and Hijup web sites. Data was performed by descriptive analysis and partial least squares using Smart PLS 2.0. The results indicates that conventional e commerce and Islamic e commerce are significantly different and consumer still tend to choose conventional e commerce in purchasing Islamic fashion products."

"E-niaga atau E-commerce telah menjadi suatu hal yang esensial dan fenomena yang berkembang pesat saat ini. Kenyamanan dan kemudahan belanja online menjadikan hal ini tren yang juga berkembang di kalangan konsumen. Kebiasaan ini telah meningkatkan minat perusahaan-perusahaan e-commerce untuk fokus pada bidang ini. Oleh karena itu, penelitian ini bertujuan untuk menentukan hubungan antara perceived risk, attributes of online shopping, dan subjective norms dengan online shopping behavior dan dengan variabel mediator purchase intention. Subjek analisis adalah masyarakat Jabodetabek yang pernah bertransaksi di e commerce B2C di Indonesia. Data yang dikumpulkan kemudian dianalisis menggunakan aplikasi SPSS dan SmartPLS. Structural Equation Modelling digunakan untuk menguji kesesuaian model dan pengujian hipotesis. Hasil penelitian adalah bahwa perceived risk berpengaruh positif namun kecil, attributes of online shopping sangat berpengaruh, dan subjective norms hanya memiliki pengaruh kecil, serta purchase intention juga terbukti menjadi variabel mediator yang berfungsi dengan baik.

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E commerce has become an essential and rapidly growing phenomenon today. The convenience and ease of online shopping make this a trend that is also growing among consumers. This practice has increased the interest of e commerce companies to focus on this field. Therefore, this study aims to determine the relationship between perceived risk, attributes of online shopping, and subjective norms with online shopping behavior and with purchase intention as mediator variable. The subject of analysis is the Jabodetabek people who have transacted in B2C e commerce in Indonesia. The data collected is then analyzed using SPSS and SmartPLS applications. Stuctural Equation Modeling is used to test the suitability of models and hypothesis testing. The result of the research is that perceived risk has positive but small effect, attributes of online shopping is very influential, and subjective norms only have small influence, and purchase intention also proved to be a mediator variable that works well."

"Penelitian ini diadakan untuk mengetahui apakah fitur live streaming di e-commerce dengan live streaming perceived value (utilitarian, hedonic, symbolic) memiliki pengaruh terhadap purchase intention. 223 data responden berhasil dikumpulkan selama tiga bulan terakhir dengan persyaratan responden pernah menonton siaran live streaming di website atau aplikasi mobile e-commerce Shopee. Model penelitian ini menggunakan PLS-SEM. Hasil penelitian ini menunjukkan utilitarian value berpengaruh positif terhadap customer trust pada seller, sebaliknya memiliki pengaruh tidak signifikan terhadap customer trust pada produk. Sementara itu utilitarian value tidak memiliki pengaruh terhadap customer engagement dan purchase intention. Selanjutnya, baik hedonic dan symbolic value berpengaruh positif terhadap customer trust secara keseluruhan beserta customer engagement dan purchase intention. Pada akhirnya, customer engagement yang terdapat dalam live streaming memiliki pengaruh paling tinggi secara keseluruhan terhadap purchase intention. Selain itu, penelitian ini juga menjelaskan jenis customer trust dan bagaimana trust in product berpengaruh positif terhadap trust in seller. Temuan ini diharapkan dapat menambah perkembangan literature mengenai live streaming di e-commerce beserta perceived value dalam live streaming, customer trust, customer engagement dan purchase intention

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This study was conducted to determine whether the live streaming feature in e-commerce with live streaming of perceived value (utilitarian, hedonic, symbolic) has an influence on purchase intention. 223 respondent data has been collected over the last three months with the requirement that respondents have watched live streaming broadcasts on the Shopee e-commerce website or mobile application. This research model uses PLS-SEM. The results of this study indicate that utilitarian value has a positive effect on customer trust in the seller, on the other hand, it has no significant effect on customer trust on the product. Meanwhile, utilitarian value has no effect on customer engagement and purchase intention. Furthermore, both hedonic and symbolic values have a positive effect on overall customer trust along with customer engagement and purchase intention. In the end, customer engagement contained in live streaming has the highest overall influence on purchase intention. In addition, this study also explains the types of customer trust and how trust in products has a positive effect on trust in sellers. This finding is expected to add to the development of literature regarding live streaming in e-commerce along with the perceived value in live streaming, customer trust, customer engagement and purchase intention."

"Penelitian ini menggunakan Tehcnology Acceptance Model (TAM) yang sudah banyak digunakan untuk melihat bagaimana penerapan atau penerimaan suatu teknologi. Pada konteks penelitian ini adalah, melihat bagaimana penerapan atau penerimaan teknologi E-Commerce pembelian pakaian oleh konsumen muslim di Indonesia, serta melihat bagaimana pengaruh dari Subjective Norms dan Online Shopping Anxiety-nya. Penelitian ini juga menggunakan religious commitment sebagai variabel moderasi. Berjumlahkan 666 responden, penelitian ini menggunakan metode Structural Eqaution Modeling (SEM) untuk menganalisis data.

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This study uses the Technology Acceptance Model (TAM) which has been widely used to see how the adoption or acceptance of a technology is. This study wants to see how the adoption or acceptance of E-Commerce technology for clothing purchases by Muslim consumers in Indonesia, as well as seeing how the influence of Subjective Norms and their Online Shopping Anxiety. This study also uses a religious commitment as a moderating variable. With 666 respondents in total, this study used the Structural Equation Modeling (SEM) method to analyze the data."

"Dengan pertumbuhan Internet dan teknologi selama bertahun-tahun, telah terjadi pergeseran dalam cara penjual dan pembeli yang terlibat di pasar berinteraksi. Salah satu perkembangan yang disebutkan di atas disebut streaming langsung, yang melibatkan individu yang menyiarkan video langsung atau real-time tentang apa pun yang mereka inginkan di Internet. Dalam hal ini, penjual yang menggunakan streaming langsung dapat secara efektif memamerkan produk dan layanan mereka secara real-time, sebingga memungkinkan pembeli untuk terlibat dalam pengalaman yang lebih interaktif dibandingkan metode tradisional dengan mengurangi jarak virtual dan ketidakpastian dalam berbisnis di saluran online. Tren livestreaming telah mengembangkan dan mentransformasi e-commerce seperti Shopee dan Tokopedia. Kedua platform e-commerce tersebut merupakan pemimpin pasar dalam lanskap e-commerce Indonesia, dan masing-masing memiliki layanan yang menawarkan streaming langsung. Indonesia adalah salah satu negara terpadat dan terbesar di dunia yang menjadikannya salah satu negara pengguna Internet terbesar di dunia. Tujuan dari penelitian ini adalah untuk melihat pengaruh faktor-faktor yang mempengaruhi niat membeli peserta livestreaming e-commerce, yaitu kehadiran sosial dan identifikasi konsumen-streamer. Penelitian ini melibatkan 112 partisipan dan dianalisis menggunakan Partial Least Squares - Structural Equation Modeling (PLS - SEM). Menurut penelitian ini, kehadiran sosial dan identifikasi konsumen-streamer mempunyai pengaruh yang signifikan dan positif terhadap niat membeli pemirsa siaran langsung e-commerce.

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With the growth and development of the Internet and technology throughout the years, there has been a shift in the methods that sellers and buyers engage in the market. One development is livestreaming, it involves individuals broadcasting a real-time or live video of anything that they want on the Internet. In this case, sellers who use livestreaming can showcase their products and services in real-time, allowing buyers to engage in a more interactive shopping by reducing the virtual distance and uncertainty of doing businesses in online channels. The latest trend of livestreaming also affected e-commerce platforms such as Shopee and Tokopedia. Both platforms are the market leaders in Indonesian e-commerce landscape, with both offering livestreaming services. Indonesia is both one of the populous and biggest countries in the world which leads to it having one of the largest internet users in the world. Thus, this study aims to understand the effects of social presence and consumer-streamer identification. This study included 112 participants and was analysed using Partial Least Squares - Structural Equation Modelling (PLS - SEM). According to this study, social presence and consumer-streamer identification hasve a significant and positive effect toward the purchase intention of an e-commerce livestreaming viewers."

"Perdagangan online atau e-commerce menjadi semakin penting dalam bisnis, tetapi masih ada keraguan konsumen untuk membeli menjadi penghalang dalam berkembangnya e-commerce. Penelitian ini membahas faktor-faktor yang mempengaruhi minat beli pelanggan pada tiga perusahaan e-commerce berjenis consumer-to-consumer di Indonesia. Pendapat 5 ahli digunakan untuk menentukan indikator setiap variabel dan metode SEM Structural Equation Modelling digunakan untuk menganalisis data empiris dari 400 responden untuk masing-masing perusahaan. Kepercayaan dan risiko ditemukan sebagai faktor yang berpengaruh signifikan pada minat beli pelanggan di perusahaan TK. Sedangkan, pada dua perusahaan lain, kegunaan yang dirasakan merupakan faktor yang signifikan di perusahaan BL dan faktor manfaat secara signifikan berpengaruh terhadap minat beli pelanggan di perusahaan EV.Kata Kunci:E-commerce, Consumer-to-Consumer, Minat Beli, Structural Equation Modelling SEM.

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Electronic commerce is becoming increasingly important for business, but consumer rsquo s hesistation to purchase has become a main barrier to the development of e commerce. This study explores factors that influence consumer rsquo s purchase intention at three consumer to consumer C2C e commerce in Indonesia. 5 Expert opinions are used to determine the indicators of each variable and the Structural Equation Modelling SEM method is used to analyze the empirical data of 400 respondents from each company. Trust and risk are found to be significantly effect purchase intention in TK. Meanwhile, the other two companies, perceived usefulness proved to be significant in BL and benefit is significantly effect consumer purchase intention in EV."

"Perkembangan jumlah pengguna internet berperan dalam munculnya beragam situs jual beli online untuk memenuhi kebutuhan masyarakat Indonesia. Namun, masih banyak kesulitan yang dialami pengguna dalam berbelanja di situs jual beli online. Sehingga, dibutuhkan penelitian terkait pengalaman pengguna terhadap keinginan membeli pelanggan untuk membantu perkembangan perusahaan situs jual beli online. Pengetahuan mengenai faktor-faktor User Experience (UX) perlu dipahami perusahaan teknologi karena mampu memberikan kepuasan pada pengguna. Penelitian ini dilakukan untuk mengetahui hubungan faktor usability terhadap purchase intention pengguna situs jual beli online dengan studi kasus Tokopedia. Analisis dilakukan menggunakan model Usability dan akan diolah menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa credibility, readability, dan telepresence adalah faktor usability yang secara langsung mempengaruhi keinginan membeli. Selain itu, simplicity dan consistency menjadi faktor usability yang secara tidak langsung mempengaruhi keinginan membeli. Oleh karena itu, dapat disimpulkan bahwa konsumen Indonesia berada pada tahap Early Majority dalam menerima situs jual beli online Tokopedia.

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The growing number of internet users plays a role in the emergence of a variety of online e-commerce sites to meet the needs of Indonesians. However, there are still some problems faced bythe users in using e-commerce sites. Therefore, there needs to be a research related to user experience on their purchase intention to foster e-commerce sites. Tech companies need to have a good understanding of User Experience (UX) factors to satisfy the users.

This study is conducted to find out the relationship between usability factors on e-commerce users' purchase intention using Tokopedia case study. Analysis is done Usability model and processed using SEM.

The result of this study shows that credibility, readability and telepresence are usability factors that directly affect purchase intention. Furthermore, simplicity and consistency are usability factors that indirectly affect purchase intention. Therefore, we can conclude that Indonesian consumers are on the Early Majority phase in adopting Tokopedia."

"Globalisasi berperan besar dalam perubahan transparansi di masyarakat Indonesia, hal ini didukung dengan perkembangan pesat dari teknologi informasi komunikasi. Banyak sekali konsumen yang berpindah melakukan transaksi melalui e-commerce termasuk untuk barang fashion. Persaingan ketat antar e-commerce bidang fashion menyebabkan purchase intentions, yang sangat dipengaruhi oleh user experience (UX) menjadi parameter kesuksesan. Penelitian ini bertujuan untuk memperoleh elemen UX yang memiliki hubungan dengan purchase intentions dan mengevaluasi UX dari dua situs e-commerce bidang fashion yaitu zalora.co.id dan berrybenka.com. Penelitian dilakukan dengan menyebar kuesioner dan mengolah data nya dengan metode faktor analisis dan uji korelasi. Metode yang digunakan untuk evaluasi meliputi performance measurement, retrospective think aloud, dan kuesioner evaluasi. Berdasarkan hasil penelitian, meskipun tidak ditemukan secara signifikan pada beberapa elemen, Berrybenka memiliki ketertinggalan dari parameter time on task dan efficiency, serta dari 7 elemen UX yang memiliki hubungan dengan purchase intentions dibandingkan Zalora. Sedangkan, Zalora memiliki ketertinggalan dari parameter error.

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Globalization has big role towards transparency changing in Indonesian society, where this is driven by rapid development of information communication technology. This phenomenon is shown by the number of consumers who has shifted to doing transactions using e-commerce, this also applies for fashion goods. Intense competitions between fashion e-commerce has made purchase intentions, which is affected by user experience (UX) in becoming one of the success parameters.

This study aims to obtain UX elements which are correlated with purchase and to evaluate UX from two fashion e-commerce sites, which is zalora.co.id and berrybenka.com. This study is done by spreading questionnaires and process its data using factor analysis and correlation test. Methods that are used for evaluation involved performance measurement, retrospective think aloud, and evaluation questionnaires.

Although the survey results did not reveal significant differences in several elements, Berrybenka has lack of time on task and efficiency parameters, also of 7 UX elements which correlated with purchase intentions compared to Zalora. While Zalora has lack of error parameter."

"Online travel agent (OTA) merupakan kanal reintermediasi antara hotel dan konsumen. Pada reservasi online, konsumen bisa memilih antara kanal OTA atau langsung melalui situs e-commerce yang dimiliki oleh hotel. OTA bersaing dengan situs web hotel melalui berbagai penawaran untuk menarik konsumen. Di sisi lain, manajemen hotel ternyata merasa perlu meningkatkan kinerja web hotelnya untuk mengimbangi dominasi OTA dalam menangani reservasi online. Penulis melakukan penelitian secara kuantitatif menggunakan sebuah model kerangka kerja teoritis generik untuk menganalisis purchase intention pada web hotel dan OTA. Pendekatan yang digunakan adalah untuk membuktikan perceived value mempengaruhi purchase intention. Hasil analisis web hotel dan OTA dibandingkan untuk mengetahui faktor yang menyebabkan konsumen memilih OTA daripada web hotel. Pengumpulan data penelitian dilakukan menggunakan kuesioner survei yang disebarkan dalam bentuk elektronik online dan cetak. Data valid yang terkumpul sebanyak 351 sampel untuk web hotel dan 369 sampel untuk OTA dianalisis menggunakan metode PLS-SEM.Penulis menemukan bahwa perceived value mempengaruhi purchase intention pada web hotel dan OTA. Hasil penelitian menunjukkan faktor keamanan, kemudahan pembayaran, dan harga mempengaruhi perceived value pada kedua kanal namun OTA masih lebih unggul. Sedangkan faktor-faktor yang berkaitan dengan risiko tidak mempengaruhi perceived value pada web hotel dan OTA. Namun justru web hotel unggul pada ketiga faktor ini.

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Online travel agent OTA is reintermediating channel between consumers and hotels. In the online hotel reservations, consumers can choose between OTA channels or directly through e commerce sites owned by the hotel. OTA competes with the hotel 39 s web site through various deals to attract consumers. On the other hand, the hotel management felt the need of improving their own web performance to counterbalance the dominance of OTA in handling online reservation.

The researcher performed quantitative research through a generic model of theoretical framework for analyzing purchase intention of the hotel website and OTA with an approach to prove that perceived value affects purchase intention. Both the hotel website and OTA analytic results are compared to determine the factors that influence consumers making reservation via OTA than the hotel website.

The research data collection was performed using a questionnaire survey distributed in both electronic online and hardcopy form. The total of valid samples collected for the hotel website is 351 samples and 369 samples for OTA were analyzed using PLS SEM.The researcher found that perceived value affects purchase intention on the hotel website and OTA.

The results showed the security, ease of payment and price factors affect the perceived value on both channels but OTA is superior. The factors associated with risks such as product risk, cancelation policy risk, and booking problem risk do not negatively affect the perceived value of the hotel website and OTA. Whereas the hotel website is only competitive on these three factors."