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"Konsumen di Indonesia mulai pindah berbelanja berbagai produk Fast Moving Consumer Goods (FMCG) melalui e-commerce karena praktis. Agar dapat tetap menjadi top of mind brand, perusahaan FMCG sebaiknya memanfaatkan kemasan produk sebagai media persuasi dan memperhatikan karakteristik konsumen. Penelitian ini menguji pengaruh jenis short brand story (SBS) pada kemasan produk FMCG dan jenis Implicit Mindset yang dimiliki konsumen terhadap sikap terhadap merek dan intensi membeli. Penelitian merupakan penelitian eksperimental dengan desain between-subject factorial design. Sebanyak 213 partisipan berusia 18-23 tahun (71,36% perempuan) di Indonesia ditempatkan secara acak ke satu dari empat kelompok perlakuan. Partisipan diberikan artikel yang merepresentasikan salah satu jenis Implicit Mindset dan diberikan salah satu jenis SBS. Sikap terhadap merek dan intensi membeli partisipan diukur terhadap merek fiktif. Data dianalisis dengan menggunakan analisis deskriptif dan Two-Factor ANOVA. Terdapat main effect yang signifikan dari pengaruh jenis SBS dan pengaruh jenis Implicit Mindset terhadap sikap terhadap merek. Terdapat main effect yang signifikan dari pengaruh jenis Implicit Mindset terhadap intensi membeli. Perusahaan FMCG dianjurkan menggunakan SBS dengan tema bermakna untuk mentargetkan segmen konsumen yang berusia 19-22 tahun, pengguna e-commerce, dan berdomisili di pulau Jawa untuk memasarkan produk makanan ringan.

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Consumers in Indonesia have started shopping for various Fast-Moving Consumer Goods (FMCG) products through e-commerce because of it's practicality. To remain a top-of-mind brand, FMCG companies should use the product packaging as a medium for persuasion and pay attention to consumer characteristics. This study examines the effect of the type of short brand story (SBS) on FMCG products packaging and consumer's Implicit Mindset type on brand attitude and purchase intention. This is an experimental study with a between-subject factorial design. Total of 213 participants aged 18-23 years (71.36% women) in Indonesia were randomly assigned to one of four treatment groups. Participants were given an article that represented one type of Implicit Mindset and given one type of SBS. Brand attitude and purchase intention were measured against a fictitious brand. Data were analyzed using descriptive analysis and Two-Factor ANOVA. There is a significant main effect of SBS type and Implicit Mindset type on attitudes towards brands. There is a significant main effect of Implicit Mindset type on purchase intention. FMCG companies are recommended to use SBS with a meaningful theme to target the consumer segment aged 19-22 years, e-commerce users, and domiciled on Java Island to market snack products."

"Short brand story telah diterapkan oleh beberapa perusahaan sebagai teknik pemasaran yang efektif dalam meningkatkan intensi konsumen untuk membeli. Pemberian jenis cerita yang berbeda dapat memberikan respon yang berbeda pula pada konsumen. Dari aspek short brand story, penelitian ini bertujuan untuk melihat pengaruh jenis short brand story terhadap intensi membeli. Penelitian ini merupakan penelitian kuantitatif dengan eksperimen two group design (company-generated vs consumer-generated) between subject design yang dilakukan secara daring. Proses pengumpulan data dilakukan pada 859 orang usia 18 – 26 tahun. Manipulasi yang diberikan dalam penelitian ini adalah memberikan salah satu jenis short brand story secara acak kepada partisipan. Untuk melihat keberhasilan manipulasi, peneliti memberikan manipulation check. Setelah itu mengukur intensi membeli dengan alat ukur Intention-to-Buy Measure dari Schiffman dan Wisenblit (2015). Hasil penelitian ini menunjukkan bahwa terdapat perbedaan tingkat intensi membeli antara konsumen yang diberikan short brand story jenis company-generated (M = 8.20, SD = 2.07) dan consumer-generated (M = 7.80, SD = 2.05) yang signifikan (t(857) = 2.883, p = .004). Dengan demikian, maka dapat disimpulkan bahwa short brand story jenis company-generated memengaruhi intensi membeli lebih tinggi dibandingkan kelompok consumer-generated. Hasil dari penelitian ini menyarankan kepada perusahaan produk FMCG yang hendak memasarkan produknya melalui teknik short brand story pada kemasan untuk menuliskan cerita berisi pengalaman perusahaan. Hal tersebut dilakukan untuk membantu meningkatkan efektivitas cerita dalam mempersuasi konsumen untuk membeli produk.

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Short brand stories have been adopted by several companies as an effective marketing technique in increasing consumers' purchase intentions. Giving different types of stories can give different responses to consumers. From the aspect of short brand stories, this study aim is to see the effect of types of short brand stories on purchase intentions. This research is a quantitative study with experimental two-group design (company-generated vs consumer-generated) between the subject designs and online method. Data was collected from 859 people aged 18-26 years old. The manipulation provided by randomly assign one type of short brand story to the participants. The treatment of manipulation was checked by manipulation checks. After that, measure the purchase intention with the Intention-to-Buy Measure from Schiffman and Wisenblit (2015). The results of this study indicate that there is a significant difference in the level of purchase intention between consumers who are given a short brand story of the type produced by the company (M = 8.20, SD = 2.07) and those produced by consumers (M = 7.80, SD = 2.05) which are significant (t (857) = 2.883, p = .004). Thus, it can be concluded that the company-generated short brand story affects buying intention higher than the consumer-generated group. The results of this study suggest that FMCG product companies want to market their products through the short brand story technique on the packaging to write stories about the company's experiences. This is done to help increase the effectiveness of the story in persuading consumers to buy products."

"Short brand story merupakan media yang efektif untuk berkomunikasi antara brand dan konsumen. Tak hanya itu, short brand story digunakan untuk dapat membedakan produk dengan produk lainnya yang mengarahkan pada intensi membeli konsumen. Penulisan jenis konten short brand story dapat memengaruhi bagaimana konsumen mempersepsikan cerita. Intensi konsumen untuk membeli produk juga dipengaruhi oleh trust yang berfungsi untuk mengurangi keraguan konsumen dalam membeli produk. Oleh karena itu, penelitian ini bertujuan untuk melihat pengaruh jenis short brand story terhadap intensi membeli dimoderasi oleh trust. Penelitian ini merupakan penelitian eksperimental between-subject design yang dilakukan pada 859 partisipan berusia 18-26 tahun yang berdomisili di Indonesia. Pada penelitian ini, partisipan terbagi secara acak kedalam dua kelompok (company-generated vs consumer-generated). Kemudian, partisipan diberikan gambar kemasan produk beserta short brand story jenis konten company-generated atau consumer-generated. Data partisipan dianalisis menggunakan multiple regression. Hasil analisis menunjukkan jenis short brand story memengaruhi intensi konsumen membeli produk. Short brand story jenis konten company-generated menunjukkan intensi membeli yang lebih tinggi dibandingkan consumer-generated. Ditemukan pula trust konsumen terhadap intensi membeli. Sementara itu, tidak terdapat efek interaksi antara short brand story dan trust dalam memengaruhi intensi membeli. Berdasarkan hasil penelitian, perusahaan FMCG dapat mempertimbangkan untuk menggunakan short brand story pada kemasan produk sebagai cara untuk memasarkan produk.

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Short brand story are an effective medium for communicating between brands and consumers. Not only that, short brand story are used to differentiate products from other products that lead to consumer buying intentions. Writing short brand story content types can affect how consumers perceive the story. Consumer intention to buy products is also influenced by trust which serves to reduce consumer doubts in buying products. Therefore, this study aims to see the effect of the type of short brand story on buying intention moderated by trust. This research is an experimental study between subject design which was conducted on 859 participants aged 18-26 years who live in Indonesia. In this study, participants were randomly divided into two group (company-generated group vs consumer-generated). Then, participants are given a picture of the product packaging along with a short brand story for company-generated or consumer-generated content. Participant data were analyzed using multiple regression. The results of the analysis show that the type of short brand story affects the consumer's intention to buy the product, where the short brand story of the type of company-generated content shows a higher purchase intention than the consumer-generated type. We also found consumer trust in buying intentions. Meanwhile, there is no interaction effect between short brand stories and trust in influencing purchase intention. Based on the research results, FMCG companies can consider using a short brand story on product packaging as a way to market their products."

"Penelitian mengenai penggunaan media cerita dalam dunia pemasaran FMCG sudah cukup banyak dilakukan. Meski demikian, penelitian spesifik yang membahas penggunaan short brand story di kemasan fast moving consumer goods (FMCG) belum banyak dilakukan dan bahkan belum ada di Indonesia. Oleh karena itu, penelitian ini dilakukan untuk melihat pengaruh dari short brand story terhadap purchase intention dengan perceived brand quality sebagai mediator. Short brand story (SBS) dibedakan menjadi self-transcendence dan self- enhancement. Penelitian ini diikuti oleh 432 partisipan yang berusia minimal 18 tahun secara daring. Alat ukur dari Schiffman dan Wisenblit (2015) digunakan untuk mengukur purchase intention dan perceived brand quality dari Boulding dan Kirmani (1993). Analisis Process dari Hayes menemukan bahwa SBS memengaruhi perceived brand quality secara positif. Di saat yang bersamaan, perceived brand quality juga memengaruhi purchase intention secara positif, sehingga efek mediasi dinyatakan hadir dalam penelitian ini. Selain itu, perhitungan statistik juga menemukan bahwa short brand story tipe self-transcendence memiliki perceived brand quality dan purchase intention yang lebih tinggi dibandingkan tipe self - enhancement. Hasil dari penelitian ini memberikan masukan kepada produsen fast moving consumer goods (FMCG) untuk menghadirkan inovasi terbaru terkait pemasaran produknya.

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A lot of studies on the use of story media in FMCG marketing have been done quite a lot previously. However, a study that discusses the use of short brand stories in FMCG packaging has not been widely carried out and is not even available yet in Indonesia. Therefore, this study was conducted to see the effect of short brand stories on purchase intentions with the perceived brand quality acts as a mediator. Short brand stories are differentiated into self-transcendence and self-enhancement. This study was conducted online and attended by 432 participants who are at least 18 years old minimum of age. Purchase intention is measured using measurement scale adapted from Schiffman and Wisenblit (2015) and perceived brand quality is measured using measurement scare adapted from Boulding and Kirmani (1993). Process analysis from Hayes found that SBS positively influenced perceived brand quality, and at the same time, perceived brand quality positively influenced purchase intention. Therefore, the mediation effect is presented in this study. In addition, the statistics measurement also found that the self-transcendence type short brand story has a higher perceived brand quality and purchase intention than the self-enhancement type. The results of this study provide input to fast moving consumer goods (FMCG) producers in presenting the latest innovations related to product marketing."

"Penelitian ini dirancang untuk menguji pengaruh etnosentrisme konsumen pada sikap eksplisit dan implisit konsumen terhadap merek dalam dan luar negeri, serta menguji peran social desirability bias sebagai moderator dalam pengaruh tersebut. Etnosentrisme konsumen diukur menggunakan instrumen Consumer Ethnocentrism Tendency Scale (CETSCALE). Sikap eksplisit diukur menggunakan instrumen skala semantik diferensial, sedangkan sikap implisit diukur menggunakan instrumen Implicit Association Test (IAT). Sementara social desirability bias diukur menggunakan instrumen Marlowe-Crowne Social Desirability Scale (M-C SDS). Sebanyak 104 mahasiswa berusia 17-24 tahun berpartisipasi dalam penelitian ini. Berdasarkan analisis pengaruh menggunakan simple regression analysis, ditemukan bahwa etnosentrisme konsumen berpengaruh secara signifikan pada sikap eksplisit terhadap merek dalam negeri (β = 0,234, p < 0,05) dan juga pada sikap implisit (β = -0,267, p < 0,05), namun tidak berpengaruh signifikan pada sikap eksplisit terhadap merek luar negeri (β = 0,120, p > 0,05). Sementara social desirability bias tidak signifikan berperan sebagai moderator dalam pengaruh-pengaruh tersebut (R2 = 0,015; p > 0,05). Maka dari itu, dapat disimpulkan bahwa etnosentrisme konsumen memang berpengaruh terhadap sikap konsumen terhadap merek dalam negeri, namun hal tersebut tidak selalu berarti bahwa konsumen menolak merek luar negeri.

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This study was designed to examine the effect of consumer ethnocentrism to consumer's explicit and implicit attitude toward local and global brands, and also to test the role of social desirability bias as moderator. Consumer ethnocentrism was measured by Consumer Ethnocentrism Tendency Scale (CETSCALE). Explicit attitude was measured by semantic differential scale, and implicit attitude was measured by Implicit Association Test (IAT). Meanwhile, social desirability bias was measured by Marlowe-Crowne Social Desirability Scale (M-C SDS). There were 104 students aged 17 to 24 years old participated in this study. Based on the effect analysis using simple regression, consumer ethnocentrism was found significantly affect consumer's explicit attitude toward local brand (β = 0,234, p < 0,05) and also consumer's implicit attitude (β = -0,267, p < 0,05), but it didn't significantly affect consumer's explicit attitude toward global brand (β = 0,120, p > 0,05). Meanwhile, the role of social desirability bias as moderator was not found significant (R2 = 0,015; p > 0,05). Therefore, it could be concluded that consumer ethnocentrism did affect consumer's attitude toward local brand, but it didn't necessarily mean that the consumer reject global brand."

"Penelitian ini membahas mengenai pengaruh dari pengetahuan dan religiusitas yang dimediasi oleh sikap terhadap intensi membeli konsumen pada produk kosmetik halal. Studi kasus yang digunakan adalah brand produk kosmetik halal yang menggunakan halal positioning Wardah vs brand kosmetik yang menggunakan neutral positioning Sariayu. Terdapat empat hipotesis yang dikembangkan pada penelitian ini. Hipotesis tersebut diuji dengan menggunakan data primer dari 217 responden yang dikumpulkan melalui structured quetionaire serta non-probability judgemental sampling. Responden merupakan wanita bergama Islam yang belum pernah melakukan pembelian serta menggunakan kosmetik Wardah dan Sariayu. Dari keempat hipotesis penelitian, terdapat tiga hipotesis yang diterima dan signifikan. Kemudian, terdapat temuan bahwa sikap terhadap intensi membeli konsumen pada brand yang menggunakan halal positioning dengan brand yang menggunakan neutral positioning tidak terdapat perbedaan yang signifikan.

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This research discusses the influence of knowledge and religiosity mediated by attitude towards consumers intention to buy on halal cosmetic products. The case study used is halal cosmetic product brand that uses halal positioning Wardah vs brand that uses neutral positioning Sariayu . There are four hypotheses developed in this study. The hypotheses were tested using primary data from 217 respondents collected through structured quetionaire and non probability judgmental sampling. Respondents are Muslim women who have never made purchases and use Wardah Sariayu cosmetics. From the four research hypotheses, there are three accepted and significant hypotheses. Then, there are findings that the attitude toward consumers intention to buy between brand that uses halal positioning and a brand that uses neutral positioning there is no significant difference."

"Saat ini sektor industri kosmetik lokal di Indonesia sedang tumbuh dengan pesat. Salah satu merek kosmetik lokal adalah Make Over, yang menggunakan influencer endorsement sebagai strategi pemasarannya. Penelitian ini bertujuan untuk menguji pengaruh kredibilitas influencer endorser Abel Cantika terhadap sikap merek, pengaruh sikap merek terhadap minat beli pengikut milenial Instagram Make Over, pengaruh kredibilitas influencer endorser Abel Cantika terhadap kredibilitas merek Make Over, dan pengaruh kredibilitas merek Make Over terhadap minat beli pengikut milenial Instagram Make Over. Penelitian ini menggunakan pendekatan kuantitatif dengan online survey untuk mengumpulkan data. Hasil penelitian menunjukan kredibilitas influencer endorser berpengaruh positif terhadap sikap merek, sikap merek berpengaruh positif terhadap minat beli, kredibilitas influencer endorser berpengaruh positif terhadap kredibilitas merek, dan kredibilitas merek berpengaruh positif terhadap minat beli. Penelitian ini merekomendasikan agar Make Over perlu memilih influencer yang memiliki karakteristik yang menarik untuk menjadi influencer endorser agar meningkatkan sikap merek dari konsumen terhadap Make Over, Make Over perlu menjadikan Abel Cantika sebagai brand ambassador ataupun influencer endorser tetap dari Make Over, dan, Make Over perlu untuk meningkatkan kredibilitas merek dengan mempertahankan nama dari Make Over dikalangan konsumen.

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Nowdays local cosmetic indusrty sector in Indonesia is growing rapidly. One of the local cosmetic brand is Make Over, which is uses influencer endorsement its marketing strategy. This study aims to examine the effect of influencer endorser credibility “Abel Cantika” on brand attitude, the effect of brand attitude on purchase intention of millenial followers of Make Over Intagram, the effect of influencer endorser credibility “Abel Cantika” on Make Over brand credibility, and the effect of Make Over brand Credibility on purchase intention of millenial followers of Make Over Intagram. In this study the researcher used influencer endorser credibility, brand attitude, and brand credibility theory from Wang et al., and purchase intention theory from Chin et al. This study uses a quantitative approach with online survey methods for collecting data. The results of this study indicate that influencer endorser credibility positively influences brand attitude, brand attitude positively influence purchase intention, influencer endorser credibility positively influences brand credibility, and brand credibility positively influence purchase intention. This research recommends that Make Over needs to choose influencers who have attractive characteristics to become endorser influencers in order to increase the brand attitude of consumers towards Make Over, Make Over needs to make Abel Cantika a brand ambassador or permanent endorser influencer of Make Over, and Make Over is needs to increase brand credibility by maintaining the name of the Make Over among consumers."

"Peneleitian ini bertujuan untuk mengetahui faktor-faktor yang berpengaruh terhadap sikap konsumen terhadap fashion influencer serta pengaruhnya kepada brand attitude dan purchase intention. Penelitian ini menggunakan desain penelitian konklusif deskriptif dengan pengambilan data secara cross-sectional dengan kuesioner online melalui Google Form. Sampel yang digunakan dalam penelitian ini merupakan pengguna TikTok aktif yang berada di rentang usia 18-34 tahun yang mengikuti beberapa fashion influencer di Indonesia serta mengikutinya tidak kurang dari enam bulan. Jumlah responden pada penelitian inii adalah 250 responden. Peneletian ini menggunakan metode Structural Equation Modelling (SEM) dengan aplikasi SmartPLS 3.0. Hasil penelitian ini menunjukkan dampak strategi fashion influencer di TikTok serta faktor yang mempengaruhinya terhadap niat beli dan brand attitude konsumen.

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This research aims to determine the factors that influence consumer attitudes towards fashion influencers and their influence on brand attitudes and purchase intentions. This study uses a descriptive conclusive research design with cross-sectional data collection using online questionnaires via Google Form. The sample used in this research is active TikTok users in the age range of 18-34 years who follow several fashion influencers in Indonesia and follow them for no less than six months. The number of respondents in this study were 250 respondents. This research uses the Structural Equation Modeling (SEM) method with the SmartPLS 3.0 application. The results of this study show the impact of the fashion influencer strategy on TikTok and the factors that influence it on purchase intention and consumer attitudes towards the brand."

"[ABSTRAKTesis ini membahas mengenai seberapa besar sikap dan brand romance darikonsumen untuk membentuk loyalitas terhadap merek smartphone yangpelanggan miliki saat ini. Responden berdomisili di Jakarta, Bogor, Depok,Tangerang, dan Bekasi. Brand Romance terbentuk dari tiga dimensi yaitukesenangan, gairah dan dominasi yang mempengaruhi emosional pelangganterhadap merek smarphone yang mereka miliki saat ini. Tujuan dari penelitian iniuntuk mengetahui seberapa besar pengaruh brand attitude dan brand romancedalam memprediksi loyalitas pelanggan terhadap merek smartphone. Penelitianini adalah penelitian kuantitatif dengan menggunakan kuisioner dan dianalisismenggunakan metode statistik deskriptif dengan program Analysis of MomentStructural (AMOS) 22. Hasil dari penelitian ini menyarankan perusahaan untuklebih meningkatkan hubungan emosional dengan pelanggan terutama Gen Y agardapat meningkatkan loyalitas pelanggan terhadap produk mereka.

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ABSTRACTThis thesis discussed about how consumer?s attitude and brand romance canestablish brand loyalty towards any smartphone?s brand. Respondents lived inJakarta, Bogor, Depok, Tangerang, and Bekasi. Brand Romance consists of threedimensions there are pleasure, arousal, and dominance that affect the emotionalof customer?s smartphone to the brand that they have this day. The purpose of thisstudy was to determine how much the influence of brand attitude and brandromance can predict customer?s brand loyalty. This research was a quantitativeresearch using a questionnaire and analyzed using descriptive statistical methodof Moment Structural Analysis program (AMOS) 22. The results of this studysuggest the company to improve the emotional connection toward the customersespescially Gen Y that will enhance their loyalty to the brand;This thesis discussed about how consumer?s attitude and brand romance canestablish brand loyalty towards any smartphone?s brand. Respondents lived inJakarta, Bogor, Depok, Tangerang, and Bekasi. Brand Romance consists of threedimensions there are pleasure, arousal, and dominance that affect the emotionalof customer?s smartphone to the brand that they have this day. The purpose of thisstudy was to determine how much the influence of brand attitude and brandromance can predict customer?s brand loyalty. This research was a quantitativeresearch using a questionnaire and analyzed using descriptive statistical methodof Moment Structural Analysis program (AMOS) 22. The results of this studysuggest the company to improve the emotional connection toward the customersespescially Gen Y that will enhance their loyalty to the brand;This thesis discussed about how consumer?s attitude and brand romance canestablish brand loyalty towards any smartphone?s brand. Respondents lived inJakarta, Bogor, Depok, Tangerang, and Bekasi. Brand Romance consists of threedimensions there are pleasure, arousal, and dominance that affect the emotionalof customer?s smartphone to the brand that they have this day. The purpose of thisstudy was to determine how much the influence of brand attitude and brandromance can predict customer?s brand loyalty. This research was a quantitativeresearch using a questionnaire and analyzed using descriptive statistical methodof Moment Structural Analysis program (AMOS) 22. The results of this studysuggest the company to improve the emotional connection toward the customersespescially Gen Y that will enhance their loyalty to the brand, This thesis discussed about how consumer’s attitude and brand romance canestablish brand loyalty towards any smartphone’s brand. Respondents lived inJakarta, Bogor, Depok, Tangerang, and Bekasi. Brand Romance consists of threedimensions there are pleasure, arousal, and dominance that affect the emotionalof customer’s smartphone to the brand that they have this day. The purpose of thisstudy was to determine how much the influence of brand attitude and brandromance can predict customer’s brand loyalty. This research was a quantitativeresearch using a questionnaire and analyzed using descriptive statistical methodof Moment Structural Analysis program (AMOS) 22. The results of this studysuggest the company to improve the emotional connection toward the customersespescially Gen Y that will enhance their loyalty to the brand]"

"Penelitian ini menguji faktor-faktor yang mempengaruhi sikap terhadap produk tiruan dari produk bermerek mewah, yaitu kesadaran akan merek, kepuasan pribadi, kesadaran akan nilai, inferensi harga-kualitas, pengaruh sosial, dan gengsi suatu merek. Berdasarkan data dari 212 konsumen dapat diketahui bahwa kesadaran akan nilai, inferensi harga-kualitas, dan pengaruh sosial memiliki pengaruh yang signifikan terhadap sikap terhadap produk tiruan dari produk bermerek mewah. Sedangkan kesadaran akan merek, kepuasan pribadi, dan gengsi suatu merek tidak memiliki pengaruh yang siginifikan tehadap sikap terhadap produk tiruan dari produk bermerek mewah. Sikap terhadap produk tiruan dari produk bermerek mewah memiliki pengaruh yang signifikan terhadap intensi pembelian produk tiruan dari produk bermerek mewah.

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This paper examines the factors that influence the attitudes towards counterfeit luxury brand, which are brand conscious, personal gratification, value conscious, price-quality inference, social influence, and brand prestige. Based on data collected from 212 consumers, value conscious, price-quality inference, and social influence were found to significantly influence attitudes towards counterfeit luxury brand. There was no significant relationship with brand conscious, personal gratification, and brand prestige. Attitudes towards counterfeit luxury brand were found to influence intention to purchase counterfeit luxury brand."