Penelitian ini dilakukan untuk mengukur kinerja rangkaian rantai pasok perusahaan air minum dalam kemasan (AMDK). Pengukuran kinerja rantai pasok perlu dilakukan untuk mengetahui kondisi rantai pasok dari suatu perusahaan. Metode yang digunakan adalah Supply Chain Operations Reference (SCOR). Perbaikan yang dilakukan pada penelitian ini berkaitan dengan permasalahan yang terjadi pada rangkaian rantai pasok. Tingkat kepentingan atribut kinerja diukur berdasar pembobotan dengan kuesioner perbandingan berpasangan oleh beberapa expert. Terdapat 28 indikator kinerja yang diukur dan terbagi ke dalam atribut model SCOR. Dari hasil pengukuran didapatkan kinerja rantai pasok perusahaan pada tahun 2022 sebesar 49,59% yang menunjukkan kinerja perusahaan berada pada kategori marginal dengan warna jingga pada Traffic Light System Monitoring. Dengan menggunakan metode Traffic Light System sebelumnya didapatkan 8 indikator pada rantai pasok perusahaan yang kinerjanya tidak mencapai target dan perlu untuk diperbaiki secepatnya. Oleh karena itu, strategi diperlukan untuk dapat memperbaiki kinerja tersebut. ......This research was conducted to measure the supply chains of bottled water companies (AMDK). Measurement of supply chain performance needs to be done to determine the condition of the supply chain of a company. The method used is the Supply Chain Operations Reference (SCOR). The improvements made in this study are related to problems that occur in the supply chain circuit. The security level of the security attribute is measured by weighting with a pairwise comparison questionnaire by several experts. There are 28 performance indicators that are measured and divided into the SCOR attribute model. From the measurement results, the acquisition of the company's supply disruption performance in 2022 is 49.59% which shows the company's performance is in the marginal category with orange color on the Traffic Light Monitoring System. By using the Traffic Light System method previously obtained 8 indicators in the company's supply chain whose performance did not reach the target and needed to be repaired as soon as possible. Therefore, a strategy is needed to improve this performance.
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This research was conducted to measure supply chain performance in medical device companies in Indonesia. The method used in this research is Supply Chain Operations Reference (SCOR) as a performance measurement framework and Analytical Hierarchy Process (AHP) method to determine the weight of each performance indicator. The objective of this research is to measure the supply chain performance of the company in 2021 and obtain improvement strategies to improve the overall supply chain performance of the company. 29 performance indicators are measured and divided into the SCOR model’s perspectives for each level. The result of the measurement indicates that the performance of the supply chain in 2021 is 63,35% which shows the company's performance is in an average category. Then, each KPI will be mapped to the Importance Performance Analysis (IPA) quadrant to get which indicators that need to be improved. The proposed strategy is analyzed by conducting focus group discussion with the company's representative. There are six proposed action plan strategies chosen to improve five KPIs based on the Importance Performance Analysis (IPA) which is expected to give a good impact on the company’s overall supply chain performance improvement.
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