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Zahra Ardhifa
"Kecenderungan untuk melakukan online shopping kini sangat marak di Indonesia. Online shopping diyakini menghemat waktu dan biaya serta bersifat global, sehingga memungkinkan transaksi dilakukan secara internasional. Hal ini membuat banyak perusahaan berlomba-lomba untuk menjual produknya yang berupa barang atau jasa melalui internet. Di Indonesia sendiri, tren online shopping ini terus meningkat. Mulai dari berbelanja baju melalui internet, hingga tiket pesawat. Namun, tingginya kecenderungan transaksi pembelian secara online tidak menjamin bahwa suatu website perusahaan akan dapat meraih kesuksesan. Banyak website yang justru gagal untuk menarik minat beli konsumen. Karena itulah, penting adanya bagi sebuah perusahaan untuk dapat memahami faktor-faktor apa saja yang ada pada website yang dapat menarik minat beli konsumen dan keinginan mereka untuk berkunjung kembali. Penelitian ini berfokus kepada bagaimana fitur-fitur yang ada pada interface sebuah website, yaitu faktor komputer dan faktor manusia (yang mewakili interaksi langsung antara penjual dan pembeli pada toko ritel di dunia nyata), dapat memengaruhi persepsi pelanggan saat mengunjungi sebuah website, antara lain persepsi kegunaan, persepsi informatif, persepsi hiburan, dan persepsi iritasi. Persepsi-persepsi yang ditimbulkan tersebut diyakini dapat memengaruhi sikap terhadap situs dan persepsi alur (flow) yang ada pada website. Sikap terhadap situs yang tinggi dan persepsi alur (flow) yang berhasil memikat pelanggan yang kemudian diyakini akan memberikan dampak langsung terhadap minat beli dan keinginan untuk mengunjungi website tersebut. Untuk mengetahuinya, sebuah model penelitian dengan 17 hipotesis diuji menggunakan Structural Equation Modelling (SEM). Dari hasil yang diperoleh, didapatkan bahwa 6 (enam) dari 17 (tujuh belas) hipotesis yang diajukan dinyatakan tidak memiliki hubungan atau pengaruh yang signifikan atau dengan kata lain ditolak. Analisa perbandingan, serta implikasi pemasaran dan saran penelitian juga akan dibahas lebih lanjut nantinya.

The tendency to do online shopping is now extremely widespread in Indonesia. Online shopping is believed to save time and costs as well as the global nature, allowing transactions conducted internationally. This makes a lot of companies trying to sell their products in the form of goods or services over the internet. In Indonesia, the online shopping trend is increasing. Starting from clothes shopping via the internet, to buy online tickets. However, the high tendency to do purchase over online website does not guarantee that a company will be successful. Many websites are actually failed to attract consumers to buy from their website. That?s why it?s important for a company to understand what factors on the website which able to attract consumers to buy from and then having an intention to return to the website. This study focuses on how these features available on the form of a interface in a website, namely computer and human factors (which represent the direct interaction between the seller and the buyer in a retail shop in the real world), could affect the perception of customers when visiting a website, such as perceived usefulness, perceived informative, perceived entertainment, and perceived irritation. Generated perceptions are believed to influence attitudes toward the site and perceived flow that is on the website. Attitude toward the site and perceived of flow which managed to attract customers is believed to be a direct impact on purchase intention and their intention to return to the site. To find out, a research model with 17 hypotheses were tested using Structural Equation Modelling (SEM). From the results obtained, it was found that 6 (six) out of 17 (seventeen) hypothesis have no significant relationship or influence. Comparative analysis, marketing implications, and research suggestions will also be discussed further later."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
S45381
UI - Skripsi Membership  Universitas Indonesia Library
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"Product differentiation are important, given consumers more critical and becomes selective Packaging is often referred to as "the five - second ads". In the beverage industry, there are many brands, varieties and taste in which consummers cannot often explain the difference between one brand from another...."
TEMEN 4:2 (2009)
Artikel Jurnal  Universitas Indonesia Library
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Sihite, Eva Norita
"Internet has been explorer in many ways, one of the internet function is used for the trade. For example, internet supports the small business so they can sell and promote their business to another world by the internet, beside that with using internet in trade system we can less, time, money and etc. that is how internet is so useful in trade system. This research is focuses in internet trade system as known E-commerce ( Electronic Commerce ).
Trade, can be call E-commerce if they have 2 condition : 1. the trade using online system and 2. There is exchange value, in this cases change value means, there is transaction.
Every people has different perception about E-commerce or Internet, the person who do not familiar with internet, think the internet only for rich people. And for the others one, who is used to internet think the other side, they can not live without it. So this research conclude 3 dimension of perception customer about E-commerce that can be effect to their purchases intention by internet are: trust, media advertising and personality.
This descriptive research using a survey method, with questionnaires. The target population of this research is every www.detik.com netters , both man and woman, in Jakarta. The number of sample taken is 100 with the purposive sampling.
Based on the data collected from samples in this research, I found that every dimension of perception ( trust, media advertising and personality ) has impact to purchases intention netters of detik.com, but the impact is not too significant. And the most significant that impact to purchases is trust.
From the statistics test based on the data collected from samples, it is found that the regression coefficient between perception and purchases intention at www.detik.com in this research is 0.435. The regression shows that there is a positive coefficient between perception and purchases at detik.com in this research. With that result, researcher suggest that detik.com should improve the advertising and maintain trust of customers if detik.com wants to keep up and increase amount netters in detik.com
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2008
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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Werry Oksyania
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
S9774
UI - Skripsi Open  Universitas Indonesia Library
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Nabila Azzahra
"Augmented Reality (AR) merupakan teknologi interaktif yang dimanfaatkan pada e-commerce karena memberikan informasi visualisasi produk yang membuat proses belanja online lebih efektif. Pengimplementasiannya mampu mempengaruhi niat beli konsumen setelah merasakan pengalaman berbelanja interaktif. Perlu dilakukan analisis pengaruh pengimplementasian teknologi AR pada e-commerce pada produk kategori fashion kacamata terhadap minat beli konsumen menggunakan website optik seis yaitu e-commerce yang telah mengadopsi AR menggunakan pendekatan kuantitatif dan kualitatif. Model penelitian menggunakan modifikasi cognition-affect-conation (C-A-C) framework, penggunaan PLS-SEM dan MANOVA dalam pengolahan data kuantitatif, serta thematic analysis dalam pengolahan data kualitatif. Jumlah responden valid dan digunakan dalam pengolahan data kuantitatif sebanyak 272 responden. Hasil penelitian menemukan terdapat 4 faktor yang mempengaruhi minat beli konsumen dalam berbelanja menggunakan fitur AR virtual try-on pada e-commerce yaitu, Product Informativeness, Perceived Usefulness, Attitude, dan Satisfaction yang berpengaruh signifikan terhadap Purchase Intention. Namun, terdapat 2 faktor yang tidak terbukti mendukung Attitude secara signifikan yaitu, Experiential Value dan Ease of Use. Terdapat peningkatan signifikan pada minat beli konsumen setelah berbelanja menggunakan fitur AR virtual try-on di e-commerce dibandingkan sebelumnya. Hasil penelitian diharapkan menjadi acuan pengembang teknologi AR melalui implementasinya pada e-commerce dan penyedia layanan e-commerce mampu memberikan pengalaman baru interaktif bagi konsumen melalui fitur AR virtual try-on.

Augmented Reality (AR) is an interactive technology used in e-commerce because it can provide visual product information that makes the online shopping process more effective. It can affect consumer purchase intentions after experiencing an interactive shopping experience. It is necessary to analyze the effect of implementing AR in e-commerce, in fashion glasses category products, on consumer purchase intention using Optik Seis website using quantitative and qualitative approaches. The research model will use a modified cognition-affect-conation (C-A-C) framework and processing data will use PLS-SEM, MANOVA, and thematic analysis. The number of valid respondents used was 272 respondents. The results found there are 4 factors that influence consumer buying interest in shopping using the AR in e-commerce, namely Product Informativeness, Perceived Effectiveness, Attitude, and Satisfaction that significantly affect Purchase Intention. However, Experiential Value and Ease of Use are not proven to significantly support Attitude. There is a significant increase in consumer buying interest after shopping using AR virtual try-on in e-commerce compared to before. The research results are expected to be a reference for AR technology developers through its implementation in e-commerce and e-commerce service providers being able to provide new interactive experiences for consumers through the AR virtual try-on feature.
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Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2023
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Marta Junike Dewi Anugerah
"Augmented Reality (AR) merupakan teknologi interaktif yang dimanfaatkan pada e-commerce karena memberikan informasi visualisasi produk yang membuat proses belanja online lebih efektif. Pengimplementasiannya mampu mempengaruhi niat beli konsumen setelah merasakan pengalaman berbelanja interaktif. Perlu dilakukan analisis pengaruh pengimplementasian teknologi AR pada e-commerce pada produk kategori fashion kacamata terhadap minat beli konsumen menggunakan website optik seis yaitu e-commerce yang telah mengadopsi AR menggunakan pendekatan kuantitatif dan kualitatif. Model penelitian menggunakan modifikasi cognition-affect-conation (C-A-C) framework, penggunaan PLS-SEM dan MANOVA dalam pengolahan data kuantitatif, serta thematic analysis dalam pengolahan data kualitatif. Jumlah responden valid dan digunakan dalam pengolahan data kuantitatif sebanyak 272 responden. Hasil penelitian menemukan terdapat 4 faktor yang mempengaruhi minat beli konsumen dalam berbelanja menggunakan fitur AR virtual try-on pada e-commerce yaitu, Product Informativeness, Perceived Usefulness, Attitude, dan Satisfaction yang berpengaruh signifikan terhadap Purchase Intention. Namun, terdapat 2 faktor yang tidak terbukti mendukung Attitude secara signifikan yaitu, Experiential Value dan Ease of Use. Terdapat peningkatan signifikan pada minat beli konsumen setelah berbelanja menggunakan fitur AR virtual try-on di e-commerce dibandingkan sebelumnya. Hasil penelitian diharapkan menjadi acuan pengembang teknologi AR melalui implementasinya pada e-commerce dan penyedia layanan e-commerce mampu memberikan pengalaman baru interaktif bagi konsumen melalui fitur AR virtual try-on.

Augmented Reality (AR) is an interactive technology used in e-commerce because it can provide visual product information that makes the online shopping process more effective. It can affect consumer purchase intentions after experiencing an interactive shopping experience. It is necessary to analyze the effect of implementing AR in e-commerce, in fashion glasses category products, on consumer purchase intention using Optik Seis website using quantitative and qualitative approaches. The research model will use a modified cognition-affect-conation (C-A-C) framework and processing data will use PLS-SEM, MANOVA, and thematic analysis. The number of valid respondents used was 272 respondents. The results found there are 4 factors that influence consumer buying interest in shopping using the AR in e-commerce, namely Product Informativeness, Perceived Effectiveness, Attitude, and Satisfaction that significantly affect Purchase Intention. However, Experiential Value and Ease of Use are not proven to significantly support Attitude. There is a significant increase in consumer buying interest after shopping using AR virtual try-on in e-commerce compared to before. The research results are expected to be a reference for AR technology developers through its implementation in e-commerce and e-commerce service providers being able to provide new interactive experiences for consumers through the AR virtual try-on feature.
"
Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2023
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Edsa Nathasya Valentina
"Skripsi ini membahas pengaruh citra merek Lion Air terhadap minat beli Batik Air, yang merupakan brand extension dari Lion Air serta dimensi yang paling berpengaruh pada citra merek terhadap minat beli. Dalam penelitian ini citra merek didasari dari teori yang dikemukakan oleh Keller, yang dimana terdapat 3 dimensi yaitu, attributes, benefits, dan attitudes. Sedangkan pada minat beli menggunakan teori dari Schiffman dan Kanuk. Penelitian ini merupakan penelitian dengan pendekatan kuantitatif dengan analisa eksplanatif terhadap sampel sebanyak 100 responden. Hasil penelitian ini membuktikan bahwa citra merek Lion Air memberikan pengaruh terhadap minat beli Batik Air sebesar 31.4% dan sisanya dipengaruhi oleh faktor lain. Selain itu, penelitian ini juga menunjukkan dimensi attributes sebagai dimensi yang berpengaruh dalam citra merek terhadap minat beli.

This research examined the influence of Lion Air's brand image toward Batik Air’s purchase intention, which is a brand extension from Lion Air and also discussed which dimension of brand image had the greatest effect on purchase intention. Brand image for this research used theory from Keller who proposed there are 3 dimensions in brand image, namely attributes, benefits, and attitudes. For purchase intention, this research used theory from Schiffman and Kanuk. This research used quantitative approach with explanative analysis by giving questionnaires to 100 respondents. The results from this research proved that brand image gave influence on purchase intention with a value of 31.4% and the rest influenced by other factors. Moreover, this research indicated attributes on brand image as the only one dimension that influenced purchase intention."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
S55078
UI - Skripsi Membership  Universitas Indonesia Library
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Kharina Dwinanda Putri
"Industri online retailing semakin berkembang pesat di Indonesia, dengan produk pakaian menjadi salah satu kategori produk yang paling sering dibeli secara online. Saat mengunjungi apparel website, konsumen terpapar desain website dan informasi produk. Warna merupakan salah satu elemen desain website. Sedangkan tampilan produk berperan sebagai informasi bagi konsumen karena konsumen tidak dapat melihat dan menyentuh pakaian secara langsung. Tampilan produk dan warna menjadi stimulus bagi konsumen. Karya akhir ini bertujuan untuk menganalisa apakah tampilan produk dan warna menghasilkan respon konsumen yang berbeda-beda setelah mengunjungi website, yang dapat dilihat melalui emosi, sikap konsumen terhadap website, dan niat pembelian melalui website. Dari penelitian ini dapat disimpulkan bahwa terdapat perbedaan emosi dan sikap konsumen berdasarkan tampilan produk dan warna suatu website, yang akhirnya mempengaruhi niat beli konsumen.

Online retailing industry is growing rapidly in Indonesia, with clothing products become one of the most frequently purchased online. When visiting an apparel website, consumers exposed to website design and information regarding the product. Color is one of the elements of the website design. Whereas the product presentation serves as information for consumer because they can’t see and touch the clothes directly. Product presentation and color become a stimulus for consumers. This thesis aims to analyze whether the product presentation and colors generate different consumer response after visiting the website, which can be seen through the emotion, consumer attitude toward the website, and purchase intention through the website. From this study, it can be concluded that there is a difference of emotion and consumer attitude based on product presentation and color of an apparel website, which ultimately affects their purchase intention."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Surya Sutriono
"During decades, man tried to sells and buy goods to fullfill their needs. Promotion, campaign, direct marketing, has been used to attract a potential buyers to persue costumer by provoking their purchase intention. But nowadays, promotion has become much and much expensive, people get bored to direct selling program. Theese days, people has become more and more careful to choose a product. Word of Mouth, is a potential power to seducing other people?s purchase intention that has not yet been realized by the producers.
This study try to describe the effect of Positive Word of Mouth received on buyers purchase intention. simPATI as a product of Telkomsel is a market leader in Indonesian pre ? paid GSM UIM card, was used as the focus of the study, the effect of buyers purchase intention antecedents was investigated trough a survey, on a sample of 100 FISIP UI non - consumers which are a potential users of simPATI Telkomsel cards.
The research method that researcher used is the descriptive method. It means that the research is described accurately using facts, spoken or written words, actions and visual images. The approach used in this research is quantitative approach. The goal is to try to find an understanding about the effect of positive word of mouth received on buyers purchase intention. The data collection technique used on this research is by reading the literature which focus on the research, observation, and interview if necessary.
The findings of this study contribute to the previous research on the effect of word of mouth received on purchase intention and provide further insight into understanding consumer behavior. Examining the success of simPATI Telkomsel as a market leader in Indonesia points out that consumers purchase intention can be triggered out by using a Word of Mouth Marketing where at this point, the information of satisfaction, opinion leadership, and the information of incentive given by Telkomsel to its consumers are three dimensions which is needed to be considered.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2008
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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Nasrul Adiyanto
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2010
S9810
UI - Skripsi Open  Universitas Indonesia Library
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