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"Penelitian ini bertujuan untuk menguji pengaruh motivasi belanja utilitarian dan motivasi belanja hedonic terhadap purchase intention pada konsumen belanja online. Partisipan penelitian ini merupakan mahasiswa yang pernah berbelanja online, sejumlah 289 orang. Motivasi belanja utilitarian dan motivasi belanja hedonic diukur dengan alat ukur Utilitarian Motivation dan Hedonic Motivation yang disusun oleh Tsao dan Chang (2010). Purchase intention diukur dengan alat ukur Purchase Intention yang disusun oleh Topaloglu (2012). Hasil utama penelitian ini menunjukkan bahwa motivasi belanja utilitarian dan motivasi belanja hedonic memiliki pengaruh yang signifikan terhadap purchase intention pada konsumen belanja online. Walaupun kedua motivasi ini memiliki pengaruh yang signifikan, motivasi belanja utilitarian lebih mempengaruhi purchase intention pada konsumen belanja online dibandingkan motivasi belanja hedonic.

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This research aimed to examine the influence of utilitarian and hedonic shopping motivations on purchase intention among online shopping consumer. Participants of this research were undergraduate students who have online shopping experience, with the amounts of 289 participants. Utilitarian and hedonic shopping motivations were measured using Utilitarian and Hedonic Motivation measurement items developed by Tsao and Chang (2010). Purchase intention was measured using Purchase Intention measurement items developed by Topaloglu (2012).

The main result of this research showed that utilitarian and hedonic shopping motivations have significant impact on purchase intention among online shopping consumer. While both of these motivations have significant impact, utilitarian shopping motivation has more influence on purchase intention than hedonic shopping motivation among online shopping consumer."

"Hari Belanja Online Nasional (Harbolnas) sebagai festival belanja online terbesar yang paling banyak diminati oleh konsumen di Indonesia menjadi salah satu strategi yang dilakukan pemasar untuk meningkatkan gross merchandise value (GMV). Dengan menginduksi nilai belanja utilitarian dan hedonis ke konsumen ketika Harbolnas maka dapat menciptakan niat konsumen untuk melakukan pembelian impulsif. Penelitian ini dilakukan untuk mengetahui faktor-faktor yang mempengaruhi utilitarian browsing dan hedonic browsing dan pengaruhnya terhadap niat untuk melakukan pembelian impulsif dalam menggunakan aplikasi belanja online. Penelitian ini menggunakan kerangka S-O-R dengan variabel interpersonal influence, visual appeal, dan portability sebagai stimulus, utilitarian browsing dan hedonic browsing sebagai organisme, dan urge to buy impulsively sebagai respons. Desain penelitian yang digunakan yaitu konklusif deskriptif dengan metode single cross sectional. Survei dilakukan kepada 737 responden warga negara Indonesia yang mengetahui Harbolnas Shopee 12.12, memiliki teman yang menggunakan aplikasi Shopee, dalam waktu 1 minggu terakhir telah membuka aplikasi Shopee, serta pernah melakukan pencarian dan pembelian produk melalui aplikasi Shopee ketika Shopee 12.12 Day. Survei dilakukan secara online dengan metode judgmental sampling yang kemudian diolah dengan menggunakan teknik Partial Least Squares Structural Equation Modelling PLS SEM. Hasil yang diperoleh adalah interpersonal influence, visual appeal, dan portability memiliki pengaruh terhadap utilitarian browsing dan hedonic browsing; serta utilitarian browsing dan hedonic browsing memiliki pengaruh terhadap urge to buy impulsively. Implikasi manajerial serta saran untuk penelitian di masa mendatang dibahas lebih lanjut pada penelitian ini.

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National Online Shopping Day (Harbolnas) as the largest and most demanded online shopping festival in Indonesia, is one of the strategies undertaken by marketers to increase their gross merchandise value (GMV). By inducing the utilitarian value and hedonic value to consumers during Harbolnas, it is hoped to create consumer intentions to make impulsive purchases. Study was conducted to analyze the factors that affect utilitarian browsing and hedonic browsing towards urge to buy impulsively using online shopping applications. This study uses the S-O-R framework with interpersonal influence, visual appeal, and portability as stimulus; utilitarian browsing and hedonic browsing as organisms; and urge to buy impulsively in response. The research design used is descriptive-conclusive with single cross sectional method. Survey was conducted on 737 respondents of Indonesian citizens who knew Harbolnas Shopee 12.12, had friends who used the Shopee App, within the past week had opened the Shopee App, and had searched and purchased products through the Shopee App when Shopee 12.12 Day. The survey was conducted online with judgmental sampling method which was then processed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results obtained are interpersonal influence, visual appeal, and portability positively influences utilitarian browsing and hedonic browsing; utilitarian browsing and hedonic browsing positively influences consumers urge to buy impulsively. Managerial implications and suggestions for future research are discussed further in this study."

"Penelitian ini dilakukan untuk melihat hubungan antara E-Service Quality dengan Purchase Intention pada konsumen belanja online. E-Service Quality dalam penelitian ini adalah yang dipersepsikan oleh konsumen belanja online. Partisipan adalah 146 mahasiswa yang memiliki pengalaman belanja online. E-Service Quality diukur menggunakan E-S-Qual oleh Parasuraman, Zeithaml dan Malhotra (2005). Sementara Purchase Intention menggunakan alat ukur Online Purchase Intention oleh Topaloglu (2012). Hasil menunjukkan bahwa terdapat hubungan yang signifikan antara E-Service Quality dengan Purchase Intention. Hasil ini ditunjukkan dengan ( r(146) = 0,384, p < 0,01) yang berarti jika persepsi konsumen E-Service Quality meningkat maka Purchase Intention konsumen akan meningkat pula. Dengan demikian, para perusahaan e-commerce perlu menambahkan dan memperbaiki pelayanan konsumen online yang dapat memenuhi kebutuhan konsumen ketika berbelanja online baik interaksi dengan situs yang bersangkutan maupun interaksi dengan penjual, misalnya dengan memenuhi pesanan barang konsumen tepat waktu dan sesuai.

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This research aimed to examine the relationship between E-Service Quality and purchase intention among Online Shopping Consumer. The E-Service Quality in this research is perceived by the online shopping consumers. Participants of this research were 146 undergraduate students who have online shopping experience. E-Service Quality were measured using E-S-Qual developed by Parasuraman, Zeithaml and Malhotra (2005). Meanwhile, purchase intention were measured using online purchase intention scale developed by Topaloglu (2012).

The main result of this research showed that E-Service Quality have a significant relationship with purchase intention among online shopping consumer. This result were showed by r(146) = 0,384, p < 0,01. This can also be said that if the E-Service Quality perceived by consumers increases, purchase intention will also increase. However, the result showed that the correlation between these two variable is still weak. Therefore, the e-commerce company should improve the quality of the online service in order to fulfill the consumers needs while shopping online. The service that is offered not only emphasizes on the consumers interaction with the website but also the opportunity to interact with the seller. For an example, fulfilling orders in time."

"Penelitian ini bertujuan untuk mencari tahu pengaruh dari motivasi belanja hedonic, motivasi belanja utilitarian, dan motivasi belanja social terhadap purchase intention pada konsumen pembeli skin di game Mobile Legends. Secara spesifik, partisipan penelitian ini adalah pengikut akun twitter @MLBBFESS yang pernah membeli skin di game Mobile Legends, sejumlah 130 orang. Motivasi belanja hedonic, motivasi belanja utilitarian, motivasi belanja social, dan purchase intention diukur menggunakan alat ukur yang disusun oleh Chang, dkk (2019). Hasil utama penelitian ini menunjukkan bahwa motivasi belanja hedonic dan social memiliki pengaruh yang signifikan terhadap purchase intention pada konsumen pembeli skin game Mobile Legends. Di mana motivasi hedonic dianggap lebih berpengaruh dibandingkan motivasi social. Sedangkan motivasi utilitarian dianggap tidak memiliki pengaruh yang signifikan terhadap purchase intention pada konsumen pembeli skin game Mobile Legends

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This research aimed to examine the influence of hedonic, utilitarian, and social shopping motivations on purchase intention among Mobile Legends skin consumer. Specifically, the participant in this research were 130 people who have skin shopping experience and following @Mlbbfess Twitter account. In this research, the three shopping motivations – hedonic, utilitarian, social, and purchase intention was developed by Chang et al., (2019). The main result of this research showed that hedonic and social shopping motivations have significant impact on purchase intention among skin consumers on Mobile Legends game. Where hedonic motivations tend to be more impactful than social motivations. On the other hand, the result showed that there is no significant impact between utilitarian motivations on purchase intention among skin consumers on Mobile Legends Game."

"Kegiatan belanja online lebih berisiko dibandingkan belanja tradisional. Akibatnya, konsumen mempersepsi risiko lebih tinggi pada saat belanja online. Kepercayaan adalah penentu tindakan dalam situasi di mana konsumen mempersepsi risiko dalam belanja online. Perceived risk merupakan ketidakyakinan konsumen tentang kerugian atau keuntungan dalam transaksi tertentu (Naiyi, 2004). Perceived risk terbagi menjadi tujuh faktor, yaitu financial risk, delivery risk, fraud risk, process and time loss risk, product risk, privacy risk, dan information risk. Sedangkan trust didefinisikan sebagai kesediaan menjadi rentan terhadap orang atau tindakan orang lain (Gefen, 2002). Trust terdiri dari tiga dimensi, yaitu integrity, benevolence, dan ability. Alat ukur yang digunakan dalam penelitian ini adalah Perceived Risk in Online Shopping atau PR-OS (Naiyi, 2004) yang diadaptasi dan Specific Online Consumer Trust atau SOCT (Gefen, 2002) yang diadaptasi. Responden 453 mahasiswa diperoleh secara accidental sampling. Hasil penelitian ini menunjukkan bahwa terdapat hubungan negatif yang signifikan antara perceived risk dan trust pada konsumen belanja online (r = -0.408, p = 0.000). Hasil tersebut dapat diartikan bahwa semakin tinggi persepsi risiko konsumen maka semakin rendah kepercayaan konsumen terhadap kegiatan belanja online. Dengan demikian, toko online dapat meningkatkan kepercayaan konsumen dengan cara memberikan layanan yang terbaik dengan menampilkan testimonial dari konsumen yang berhasil melakukan kegiatan belanja online sebelumnya.

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Online shopping is riskier than traditional shopping. As a result, consumers perceive higher risk in online shopping. Trust is a determinant of action in situations where there is a perceived risk of negative outcomes. Perceived risk represents consumers uncertainty about loss or gain in a particular transaction (Naiyi, 2004). While Trust is a willingness to be vulnerable to the actions of another person or people (Gefen, 2002). Perceived risk consists of seven factors, such as financial risk, delivery risk, fraud risk, process and time loss risk, product risk, privacy risk, dan information risk. Trust consists of three dimensions, namely integrity, benevolence and ability. Instruments that used in this study are Perceived Risk in Online Shopping atau PR-OS (Naiyi, 2004) that has been modified and Specific Online Consumer Trust atau SOCT (Gefen, 2002) that has been modified as well. The 453 college students as respondents were chosen by an accidental sampling technique. The result of this study shows that there is a significant negative relationship between perceived risk and trust among online shopping consumer (r = -0.408, p = 0.000). This result can be intepreted as the higher consumers perceived risk, the lower consumers’ trust in online shopping. Thus, one of the efforts that online shops can do to increase consumers trust is by providing the best service and displaying testimonials from consumers who managed to do a success online shopping."

"Penelitian ini bertujuan untuk mengetahui pengaruh perceived ease of use terhadap repurchase intention pada konsumen belanja online. Partisipan penelitian ini adalah mahasiswa yang pernah berbelanja online, dengan jumlah 289 partisipan. Perceived ease of use dan repurchase intention diukur dengan menggunakan alat ukur Perceived Ease of Use dan alat ukur Repurchase Intention yang dikonstruksi oleh Chiu, Chang, Cheng, dan Fang (2008). Hasil utama penelitian ini menunjukkan bahwa perceived ease of use memiliki pengaruh yang signifikan terhadap repurchase intention. Dengan demikian, penting bagi penjual produk atau jasa secara online untuk mengembangkan situs atau aplikasi belanja online yang dapat dengan mudah digunakan oleh konsumen belanja online.

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This research aimed to find the influence of perceived ease of use on repurchase intention among online shopping consumer. Participants of this research were undergraduate students who have online shopping experience, with the amounts of 289 participants. Perceived ease of use and repurchase intention were measured using Perceived Ease of Use and Repurchase Intention measurement items made by Chiu, Chang, Chen, dan Fang (2008).

The main result of this research showed that perceived ease of use has significant impact on repurchase intention among online shopping consumer. Therefore, it is important for online retailers to develop their site or application which can be easily used by online shopping consumer."

"Skripsi ini membahas mengenai pengaruh rekomendasi vlogger terhadap variabel repurchase intention . Pengaruh rekomendasi ini kemudian dibagi menjadi beberapa variabel indikator yaitu perceived usefulness, trust, dan attitude. Penelitian ini merupakan penelitian deskriptif yang menerapkan model dari penelitian sebelumnya Hsu et al.,2013 yang kemudian disesuaikan dengan kondisi objek penelitian. Data penelitian ini diolah dengan software SPSS 20, menggunakan analisa reliabilitas, validitas dan regresi berganda dan sederhana . Hasil pengolahan data menunjukkan bahwa variabel reputation memoderasi secara signifikan pengaruh dari perceived usefulness, trust, dan attitude terhadap repurchase intention.

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This research discusses the effect of vlogger recommendation towards repurchase intention. The effect is then observed from several variables such as perceived usefulness, trust, and attitude. This descriptive research applied model from previous research Hsu et al.,2013 that is modified to accomodate the research object. Data from this research is proccessed through SPSS 20, using realibility test, validity test, and regression tests. The result of the tests show that reputation as moderating variabel significantly influence perceived usefulness, trust, and attitude towards repurchase intention."

"Di era digital dewasa ini, hampir seluruh aktivitas yang manusia lakukan bergantung pada internet bahkan muncul tren berbelanja yang dilakukan melalui internet yang dikenal dengan istilah belanja online. Belanja online dilakukan melalui sebuah platform belanja yang dikenal sebagai e-commerce. Subyek dalam penelitian ini adalah konsumen belanja online dari segmen mahasiswa. Kegiatan belanja online dan perilaku konsumen dalam bertransaksi online seolah telah mengikis arti penting ruang. Peran ruang baik riil maupun virtual dalam proses belanja online pun dipertanyakan. Penelitian ini dilakukan melalui pendekatan statistik, pendekatan moment of truth MOT, dan pendekatan keruangan. Hasil penelitian menunjukkan bahwa dalam setiap tahapan belanja online, ruang masih terlibat baik sebagai media ataupun sebagai penghalang yang membentuk suatu pola keruangan yang khas. Ruang yang terdisrupsi disruptive space juga merupakan fenomena geografi yang terjadi dan diungkap dalam penelitian ini. Ruang yang menjadi elemen kunci disiplin ilmu geografi tidaklah lenyap dan hilang tetapi telah mengalami transformasi.

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In the digital era, as now, all activity largely depends on the internet. Online shopping is the new way of shopping and so e commerce is the platform which normally used for this purpose. Online shopping have eroded the use of space significanly. That is why, through this study, the role of space in ldquo real rdquo and ldquo virtual rdquo terms will be reviewed further to answer the research problem. The research was carried out through two different kind of approaches which is statistical approach and spatial approach. In this research, moment of truth MOT is used as the spatial approach.

The results showed that in every stage of the online shopping process, space involves as a media or as a barrier that create a spatial pattern of online shopping. Disruptive space is also a geographical phenomenon that occurs and is revealed in this study. The space that became the main element in geography has undergone a transformation. "

"Studi ini mengeksplorasi peran hedonic browsing dalam konteks tingkat penelantaran keranjang belanja online. Melalui survei yang luas, kami menemukan bahwa hedonic browsing, tindakan menjelajah untuk kesenangan, secara signifikan berkontribusi pada tingkat penelantaran keranjang belanja yang tinggi yang diamati dalam e-commerce. Bertentangan dengan beberapa literatur yang ada, hasil kami menunjukkan bahwa penelantaran keranjang belanja tidak mengurangi kepuasan keseluruhan dengan belanja online dan sebenarnya, mungkin dianggap sebagai bagian integral dari pengalaman belanja online. Studi ini juga menyoroti dampak faktor harga dan ketersediaan penawaran yang lebih baik di tempat lain sebagai pendorong utama untuk penelantaran keranjang. Menariknya, kompleksitas proses checkout ditemukan kurang berdampak pada tingkat penelantaran keranjang belanja, mungkin karena kemajuan terbaru dalam antarmuka checkout e-retailer. Temuan kami menawarkan wawasan penting untuk bisnis e-commerce, menekankan kebutuhan untuk fokus pada peningkatan pengalaman browsing, strategi penetapan harga yang kompetitif, dan proses checkout yang efisien.

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This study explores the role of hedonic browsing in the context of online shopping cart abandonment rates. Through an extensive survey, we found that hedonic browsing, the act of browsing for pleasure, significantly contributes to the high rates of shopping cart abandonment observed in e-commerce. Contrary to some existing literature, our results suggest that shopping cart abandonment does not detract from overall satisfaction with online shopping and may, in fact, be viewed as an integral part of the online shopping experience. The study also highlighted the impact of price factors and the availability of better deals elsewhere as prominent drivers for cart abandonment. Interestingly, the complexity of the checkout process was found to be less impactful on shopping cart abandonment rates, possibly due to recent advancements in e-retailer checkout interfaces. Our findings offer critical insights for e-commerce businesses, emphasising the need for a focus on enhancing the browsing experience, competitive pricing strategies, and efficient checkout processes."

"ABSTRAKPenelitian ini membahas mengenai pengaruh advanced image interactivitytechnolgy seperti augmented reality terhadap niat beli konsumen melaluitelepresence, attitude towards a product dan product knowledge pada produkfashion seperti pakaian dan membandingkan hasil dari tanpa penggunaanaugmented reality pada dua kelompok partisipan. Berdasarkan data dari 105partisipan pada dua kelompok tersebut diketahui bahwa telepresence yangdihasilkan oleh augmented reality lebih besar dibandingkan tanpa augmentedreality. Kemudian, telepresence yang dihasilkan oleh augmented reality tersebutberpengaruh terhadap pembentukan sikap atas produk yang lebih positif danpembentukan pengetahuan atas produk yang lebih tinggi dibandingkan tanpaaugmented reality. Selain itu juga diketahui bahwa attitude towards a product danproduct knowledge yang dihasilkan oleh augmented reality berpengaruh terhadappembentukan niat untuk membeli produk yang lebih tinggi dibandingkan tanpaaugmented reality.

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ABSTRACTThe purpose of this study is to understand the effect of advanced imageinteractivity technology such as augmented reality, towards consumer’s intentionto purchase in online apparel shopping website, by understanding its effecttowards telepresence, attitude and product knowledge. The study focuses on twodifferent groups of experiment. Based on data collected from 105 participants, itwas shown that augmented reality produced higher telepresence and telepresencewas found to significantly influence attitude and product knowledge inparticipants with augmented reality’s treatment. Moreover, attitude and productknowledge was also found to have higher effect and to significantly influencepurchase intention."