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"ABSTRAKTesis ini merupakan hasil analisa dari proses business coaching UMKM bidang kreatif kepada Kriya & Me. Melalui proses interview serta observasi, dihasilkan prioritas permasalahan dalam perbaikan proses bisnis UMKM yaitu permasalahan brand awareness yang minim serta penetrasi produk yang belum maksimal. Penambahan channel distribusi, meningkatkan brand awareness melalui kegiatan public relation & periklanan, memperluas market dengan menyasar wisatawan, serta penambahan variasi produk merupakan usulan model usaha yang diberikan serta disetujui oleh UMKM. Hasil dari penilitian ini adalah pemilihan channel distribusi, pengaplikasian visual merchandising sebagai sarana pengkomunikasian brand image serta menarik awareness masyarakat akan produk, dan juga pemberian strategi pricing. promosi dilakukan oleh pemilik Kriya & Me untuk meningatkan awareness masyarakat yang diharapkan dapat menarik konsumen untuk membeli produk dan meningkatkan omset perusahaan.

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ABSTRACT

This thesis is the analysis result of business coaching process in Kriya & ME as a SME in craft industry. The result of interviews and observations is priority issues that need an improvement in the business processes of SMEs caused by lack of brand awareness and product penetration in the market. The addition of distribution channel, increasing brand awareness through public relations and advertising activities, expanding market segment, and creating new product variety are proposed as a new business model canvas through discussion with SMEs owner. The results of this research are the selection of distribution channels, application of visual merchandising as a tool for communicating brand image and attracting public awareness of the product, and the provision of pricing strategies. Promotion process executed by Kriya & Me hopefully will create awareness that leads market to purchase the products and increase in company's profit."

"Tujuan dari penelitian ini adalah untuk mengetahui strategi untuk meningkatkan kesadaran merek brand awareness pada UKM XYZ Cake Bakery, sebagai Usaha Kecil dan Menengah, melalui penerapan Integrated Marketing Communication sehingga UKM dapat memaksimalkan pemasaran offline dan juga pemasaran online. Pelaksanaan Business Coaching melalui serangkaian wawancara tidak terstruktur dengan pemiliknya untuk mengetahui proses bisnis dan kegiatan pemasarannya. Observasi juga dilakukan untuk mengetahui situasi sebenarnya aktual antara pelanggan dan perusahaan. Hasil dari wawancara dan observasi tidak terstruktur dianalisis dengan menggunakan metode deskriptif kualitatif. Temuan menunjukkan bahwa penjualan offline belum maksimal. Pada proses bisnis di toko, pelanggan tidak mendapat kesan khusus karena UKM tidak melakukan promosi secara maksimal. Oleh karena itu, ini akan menjadi perhatian utama dala penelitian untuk memaksimalkan promosi toko yang bertujuan untuk meningkatkan kesadaran merek. Adapun batasan dalam penelitian ini, penelitian ini hanya dilakukan untuk promosi di dalam toko XYZ Cake and Bakery, Cakung - Jakarta Timur pada penjualan roti dan kue. Makalah ini akan menambah literatur kesadaran merek dan strategi integrated marketing communication pada Usaha Kecil-Menengah UKM dalam industri roti di Indonesia.

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Purpose ndash The purpose of this research is to know the strategy to increase brand awareness for Small Medium Enterprise SME through implementing Integrated Marketing Communication IMC so the SME can maximizing offline and also online marketing.Design methodology approach ndash Business coaching methods, through a series of unstructured interview with the owner to know their business process and marketing activities. Observation also used to know the real situation between customer and the enterprise. The results from the unstructured interviews and observation were analyzed using qualitative descriptive method to know gaps between the ideal and actual conditions of the SME or company, then the results were also used to find the IMC to be implemented in order to increasing brand awareness. Findings ndash The findings shows that offline marketing was not maximal yet. In store, customers did not get special experience because SME did not do promotion maximally. Brand awareness for current situation was still at the level of brand recognition, which is the limit of brand awareness. Hence, it is going to be a major attention to maximizing promotion to increase brand awareness.Research limitations implications ndash There are also limitation of this paper, this study was only conducted to in store promotion, for self manufactured products by SME.Originality value ndash The paper will adds to the literature of brand awareness, and integrated marketing strategy in Small Medium Enterprises SMEs rsquo s business to consumer in Indonesian bakery industries."

"Penelitian ini membahas pengaruh brand awareness, perceived quality dan brand association yang dimediasi oleh brand attitude terhadap brand loyalty. Dalam penelitian ini brand awareness, perceived quality dan brand association dikategorikan ke dalam perceptual dimension; sedangkan brand loyalty dikategorikan ke dalam behavior dimension. Hasil penelitian menunjukan bahwa brand awareness dan brand association melalui mediasi brand attitude memberikan pengaruh siginifikan terhadap brand loyalty. Selanjutnya, pada penelitian ini brand attitude dimodifikasi menjadi variabel moderasi.Hasil penelitian menunjukan bahwa brand attitude memberikan efek penguatan hubungan antara brand awareness terhadap brand loyalty dan brand association terhadap brand loyalty, meskipun pengaruh diantara variable tersebut tidak signifikan. Sehingga untuk dapat membangun brand loyalty, Surya Promild harus menitikberatkan kegiatan pemasaran yang dapat menguatkan brand awareness, brand association dan juga brand attitude.

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This study discusses the effect of brand awareness, perceived quality and brand association is mediated by brand attitude toward brand loyalty. In this research, brand awareness, perceived quality and brand association categorized into perceptual dimension; whereas brand loyalty categorized into behavior dimension. The results showed that brand awareness and brand association through mediation brand attitude provides a significant effect on brand loyalty. Furthermore, this research modifies brand attitude be moderating variables.

The results showed that brand attitude gives the effect of strengthening the relationship between brand awareness to brand loyalty and brand association to brand loyalty, although the effect was not significant among those variables. So as to be able to build brand loyalty, Surya Promild should focus marketing activities to strengthen brand awareness, brand association and brand attitude."

"Thesis ini membahas business coaching yang dilakukan penulis dengan Karin Kukis, UMKM yang khusus memproduksi kue kering dan melakukan penjualan hanya dengan melalui jalur facebook. Tujuan dari thesis ini adalah membantu pertumbuhan bisnis Karin Kukis dengan merumuskan model bisnis yang berkelanjutan, untuk membantu produk menembus pasar yang lebih luas dan memberikan nilai lebih kepada pelanggan. Rekomendasi untuk karin kukis adalah melakukan perhitungan titik impas, melakukan pencatatan harian, meningkatkan identitas merek dengan melakukan perubahan pada logo, meningkatkan kemampuan dalam photografi, pembuatan website yang nantinya menjadi toko online sebagai salah satu sarana untuk berkomunikasi dengan konsumennya, dan berupaya optimal dalam hal perbaikan kemasan, sebab tanpa perbaikan kemasan maka produk tidak bisa dikirim lebih jauh dari Jakarta. Kesimpulan dari pembinaan dengan Karin Kukis telah dihasilkan perhitungan titik impas dan pencatatan harian yang telah disepakati, telah dibuatkan website dan ada masukan juga tentang perbaikan posisi kue dalam kemasan untuk menghindari kerusakan. Tidak semua dapat dijalankan karena keterbatasan waktu si pemilik usaha dalam persiapannya menghadapi lebaran tahun 2016.

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This thesis discusses business coaching conducted by the author with Karin Kukis, SME?s which specialized in producing pastries and selling only through Facebook. The purpose of this study is to help Karin Kukis business to growth by formulating a sustainable business model, to help the product penetrate a wider market and provide more value to customers. Recommendations for Karin Kukis are make improvement in the internal business process by calculation of break-even point, provide the form of daily transaction recording, improve their brand identity by making changes to the logo, improve their skills in photography, making the website which will be online store and became one of the means to communicate with its customers, and seeks optimal in terms of improved packaging, because without the packaging improvements product could not be delivered further from Jakarta. The conclusion of the coaching with Karin Kukis is to make a calculation of break-even point, provide the form of daily transaction recording, create a website and there is also input in the cookies configuration in the jar to prevent the damage. Not all can be run due to time constraints of the business owners in preparation to face the Eid 2016."

"ABSTRAKTesis ini membahas tentang upaya membangun suatu kesadaran merek pada Usaha Mikro Kecil dan Menengah (UMKM) Bakso 2 Nyonya yang sejalan dengan tujuan utamanya yakni agar mereknya dapat lebih dikenal di masyarakat. Bakso 2 Nyonya menggunakan strategi biaya rendah dalam operasionalnya yang membuat pembangunan kesadaran merek kepada masyarakat lebih berfokus pada hal-hal yang tidak banyak mengeluarkan biaya serta efisien. Melalui pemasaran dengan penetrasi internet, perusahaan dapat membangun kesadaran merek Bakso 2 Nyonya di segmen pasar yang ingin diraihnya.

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ABSTRACT

This thesis discusses the effort to build a brand awareness of a Micro Small and Medium Enterprises (MSME) Bakso 2 Nyonya with a main goal that the brand will be better known in the community. Bakso 2 Nyonya is using low cost strategies in its operations that make building brand awareness to the community is more focused on things that do not spend a lot of cost and efficiency. Through marketing with internet penetration, the company can build brand awareness in its market segment."

"Persaingan informasi dalam aktivitas promosi menjadi semakin jelas wujudnya serta semakin tipis batasannya. Teori dan praktek yang terjadi di sektor informasi terbukti dapat berjalan seiring dengan perkembangan teknologi. Efektivitas sarana promosi diukur sama-sama dengan perangkat instrumen yang sama. Penunjukkan responden sebanyak 90 yang termasuk konsumen potensial dari FPDSavills. Penunjukkan sampel didasarkan pada metode acak bertujuan dengan dasar pertimbangan segi kepraktisan dan kendala waktu yang ada. Untuk menganalisa kebijakan bauran promosi di FPDSavills dan proses pelayanan jasa pemasaran Apartemen Plaza Senayan terhadap Brand Awareness konsumen, dipakai metode deskriptif dan korelasional dengan regresi sederhana, korelasi sederhana dan berganda. Dari hasil penelitian didapat bahwa secara deskriptif bauran promosi dan pelayanan ada pengaruh terhadap brand awareness. Dengan metode korelasi didapat koefisien korelasi dari bauran promosi lebih rendah dari koefisien korelasi dari variabel pelayanan. 1.2 (koefisien determinasi) menyarankan bahwa semakin tinggi koefisien determinasi berarti total variance dari variabel dependent dapat dijelaskan dan variabel independent menjelaskan adanya proporsi yang tinggi pada variabel dependent. Dengan analisa teknik regresi sederhana, maka pelayanan memberikan kontribusi yang besar dibandingkan dengan bauran promosi terhadap brand awareness. Lebih lanjut, bauran promosi dan pelayanan mempunyai pengaruh yang positif dan signifikan terhadap brand awareness konsumen in Apartemen Plaza Senayan. Bauran promosi dan pelayanan juga mempunyai pengaruh positif dan signifikan terhadap brand awareness dengan menggunakan uji signifikansi dan didapat bahwa ada pengaruh positif dan signifikan dari semua variabel terhadap variabel dependent, dengan demikian hipotesis bahwa Bauran Promosi dan Pelayanan mempunyai pengaruh positif terhadap Brand Awareness konsumen dapat diterima. Dengan demikian, berdasarkan penelitian ini, bauran promosi harus lebih ditingkatkan lagi, kualitas pelayanan dapat juga ditingkatkan lagi untuk membuat konsumen puas dan lebih menarik serta secara komprehensif.

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The Influence of Promotional Mix and Service toward Brand Awareness (Case Study Marketing Service in Plaza Senayan Apartment)Information competitions in promotional activities become very clear and no more compromises in its limit. What was happened in theory and practice, in information sector, they flow together with the technology development. The effectiveness of promotion tools are all reflected and measured with same instrument tools. The chosen respondent of 90 people which include the potential consumer from FPDSavills. The appointed sample is based on random sampling which aim to considerate the effectiveness and the time efficiency.

In order to analyze the promotional mix in FPDSavills and the marketing service process in Plaza Senayan Apartment toward consumer's Brand Awareness, descriptive method is used and correlation with simple regression, simple and multiple correlation .

The final result of this research, descriptively, promotional mix and service have influence toward brand awareness. With correlation method, the elation coefficient of promotional mix is lower than correlation coefficient of service. r2 suggest that the higher coefficient determination means that total variance of dependent variable explained and Independent variables explain high proportion of variance within the dependent variable. With simple regression technique, promotional mix and service, give positive contribution and significance to brand awareness. Furthermore, promotional mix and service have positive influence toward consumer's brand awareness in Plaza Senayan Apartment.

Promotional mix and service also have positive influence and significance to consumer's brand awareness using significance test and that there is positive influence and significance from all variable toward dependent variable, therefore the hypothesis can be accepted. Furthermore, based on this research promotional mix should be advanced, service quality can be more upgrade to satisfy and make consumer more attracted comprehensively."

"[Penelitian ini menelaah fenomena personal branding pada media sosial yang saat ini marak terjadi. Beberapa orang dari kalangan bukan selebritas mampu membangun brand yang kuat pada dirinya sehingga seseorang tersebut menjadi selebritas media sosial. Pada konsep personal branding sendiri apa yang dilakukan pada diri seseorang ditujukan untuk membangun kredibilitas yang baik, sehingga menjadi daya tarik bagi orang lain. Dengan tingginya kredibilitas seseorang, akan berdampak pada kemampuannya menjadi komunikator yang baikpada sebuah iklan, sehingga akan mempengaruhi brand awareness produk yang diiklankan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis regresi, yang menggunakan sosok Andra Alodita sebagai kasus penelitian dan followers Andra Alodita sebagai responden penelitian. Penelitian ini menggunakan 100 orang responden dengan metode pemilihan purposive sampel. Hasil penelitian ini menemukan bahwa terdapat pengaruh yang signifikan dan positif antara personal branding Andra Alodita dengan pembentukan kredibilitas Andra Alodita sebagai seorang endorser. Selain itu juga ditemukan bahwa kredibilitas Andra Alodita sebagai endorser mampu membangun Brand Awareness pada produk Cotton Ink di benak followers akun instagram Andra Alodita.;This research aims to analyze personal branding phenomenon through socialmedia. Many people we have barely known before are able to build their strong personal branding through social media so that they could become famous person. Quite few names appear as social media celebrity with tremendous followers (phrase for people who follow someone’s account). Their success brought them benefit, as advertiser. However, personal branding concept itself is to build good credibility, so they can attract public attention. Better credibility creates better product awareness to the brand product they promote. Based on that background, this research is focused to find link between personalbranding someone has been built to their credibility as an endorser, so it would create brand product awareness. This research using quantitative approachregression analysis method, choosing Andra Alodita as research subject and her followers as respondents. Survey had been spread to 100 respondents using purposive sample method.This research shown significant and positive link between Andra Alodita’s personal branding and her credibility as a product endorser. Thus, her credibility positively create product awareness (Cotton Ink brand in this research) in her followers’ mind., This research aims to analyze personal branding phenomenon through socialmedia. Many people we have barely known before are able to build their strongpersonal branding through social media so that they could become famousperson. Quite few names appear as social media celebrity with tremendousfollowers (phrase for people who follow someone’s account). Their successbrought them benefit, as advertiser. However, personal branding concept itself isto build good credibility, so they can attract public attention. Better credibilitycreates better product awareness to the brand product they promote.Based on that background, this research is focused to find link between personalbranding someone has been built to their credibility as an endorser, so it wouldcreate brand product awareness. This research using quantitative approachregressionanalysis method, choosing Andra Alodita as research subject and herfollowers as respondents. Survey had been spread to 100 respondents usingpurposive sample method.This research shown significant and positive link between Andra Alodita’spersonal branding and her credibility as a product endorser. Thus, her credibilitypositively create product awareness (Cotton Ink brand in this research) in herfollowers’ mind]"

"Tesis ini membahas mengenai kegiatan business coaching yang dilakukan oleh penulis dan UMKM MOGO, UMKM yang memproduksi dan menjual makanan ringan seperti puding dan kolang-kaling. Tujuan dari tesis ini adalah untuk meningkatkan kondisi UMKM melalui penetrasi pasar, seperti memperkenalkan dan mengiklankan produk UMKM di pasar secara agresif, dan pengembangan produk, dengan cara memanfaatkan kapabilitas MOGO untuk menciptakan produk baru.

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The thesis discusses about business coaching conducted by Author and MOGO, MSME that produce and sell snacks such as pudding and kolang-kaling. The goals of this thesis is to improve MSME condition through market penetration, by aggressively introduce and advertise the product to the market, and product development, by utilizing MOGO's capability to innovate new products"