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"Situasi pariwisata yang lumpuh selama pandemi membuat beberapa pengusaha dan perusahaan menggunakan teknologi VR untuk mengajak konsumen berwisata. Salah satunya adalah virtual reality, yang memberikan pengalaman destinasi pilihan kepada konsumen virtual dengan metode baru dan unik. Studi ini menggunakan perceived awareness dari kampanye perjalanan aman sebagai panduan perjalanan penting di era pandemi menjadi faktor moderasi. Penelitian ini bertujuan untuk menganalisis pengaruh indera dan kualitas informasi pada arus dan niat kunjungan, dan moderasi dari kampanye perjalanan yang dianggap aman. Penelitian ini bersifat kuantitatif dan mencantumkan pernyataan yang menyatakan bahwa responden pernah melakukan virtual travel dan belum pernah mengunjungi tempat tersebut. Penelitian ini dilakukan dengan menggunakan metode probability sampling dengan jumlah responden sebanyak 223 orang yang pernah mengikuti wisata virtual reality dan belum pernah ke tempat tujuan. Data dalam penelitian ini diolah menggunakan AMOS 24 dengan metode SEM. Hasilnya menunjukkan bahwa indera sangat memengaruhi telepresence, dan informasi berkualitas secara positif memengaruhi pengalaman aliran. Kepuasan secara positif memengaruhi niat kunjungan dengan kampanye perjalanan aman yang dimoderasi. Hasil uji moderasi membuktikan bahwa tidak ada pengaruh dari kampanye perjalanan aman untuk mempengaruhi niat kunjungan pelanggan.

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The paralyzed tourism situation during the pandemic has made some entrepreneurs and companies use VR technology to invite consumers to travel. One of them is virtual reality, which provides virtual consumers with the selected destination experience in a new and unique method. This study employed the perceived awareness of safe travel campaign as important travel guidance in the pandemic era to be a moderating factor. This study aims at analyzing the effect of sense and information quality on flow and visit intentions, and moderation from perceived safe travel campaigns. This study was quantitative and included a statement stating that the respondent had done virtual travel and had never visited the place. This study was conducted using the probability sampling method with a total of 223 respondents who had attended virtual reality travel and had never been to the destination. The data in this study was processed using AMOS 24 with the SEM method. The results show that sense strongly affected telepresence, and quality information positively affected the flow experience. Satisfaction positively affected visit intentions with a safe travel campaign as moderated. The result of moderation test proved that there was no effect from the safe travel campaign to influence customer visit intentions."

"Virtual Reality saat ini banyak digunakan oleh perusahaan untuk berkomunikasi dengan konsumen dan memasarkan produknya. Mahalnya tools yang dibutuhkan ketika membuat iklan dalam bentuk VR tentunya menjadi pertimbangan para pemasar. Oleh karena itu, studi ini bertujuan untuk menguji efektivitas penggunaan VR sebagai media pemasaran dalam bidang pariwisata. Dari sisi konsumen, VR merupakan teknologi baru yang membutuhkan adaptasi untuk menggunakannya. Bagaimana konsumen dapat menerima teknologi baru berupa VR sebagai media yang dapat menghubungkan mereka dengan suatu perusahaan dapat dijelaskan menggunakan model Technology Acceptance Model. Melalui desain eksperimen, studi yang menggunakan video 360 sebagai stimulus untuk menguji efektifitas penggunaan VR dalam memasarkan produk pariwisata. Hasil studi memperlihatkan bagaimana VR dapat mempengaruhi keputusan konsumen dalam menentukan tujuan destinasi wisatanya melalui variabel TAM yaitu perceived usefulness, perceived ease of use, perceived enjoyment, dan perceived immersion. Dalam studi ini juga membahas tentang implikasi pemasaran dalam bidang pariwisata yang dapat dijadikan sebagai bahan pertimbangan perusahaan ketika ingin menggunakan VR sebagai media promosi.

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Virtual Reality is now widely used by companies as a tool for advertising and to communicate with customers. This technology is also believed that may affect consumer behavior in their purchasing decisions. However, the effectiveness of the VR technology yet to be explored because the production for VR ads is quite costly. Therefore, this study aims to test the effectiveness of the use of VR as a marketing medium in tourism. From the consumer side, VR is a new technology that requires adaptation to use it. How consumers can accept new technologies in the form of VR as a medium that can connect them with a company can be explained using the Technology Acceptance Model, that how consumers may use the technology based on perceived usefulness, perceived ease of use, perceived enjoyment, and perceived immersion. In order to estimate the potential of VR, the TAM framework has been conducted in this study.

With the experimental design, this study used 360 video as a stimuly to test the effectiveness of VR use in tourism marketing. Result indicate how VR technology can influence consumer decisions in determining the destinations through on perceived usefulness, perceived ease of use, perceived enjoyment, and perceived immersion. The finding of this study provide several important theoretical and practical implications for marketing and tourism."

"ABSTRAKTujuan dari penelitian ini adalah untuk menganalisis hubungan satisfaction, trust, repurchase intention, dan switching intention pada situs reservasi hotel secara online. Adapun situs reservasi hotel online dibagi menjadi tiga kategori, yaitu: Online Travel Agency, Peer-to-Peer Accommodation, dan Virtual Hotel Operator. Satisfaction dibagi menjadi dua yaitu transaction-based satisfaction dan experience-based satisfaction. Trust juga dibagi menjadi dua, yaitu institution-based trust dan disposition to trust. Penelitian ini melibatkan 600 responden yang sudah pernah melakukan reservasi dan menggunakan jasa penginapan mulai dari awal hingga akhir transaksi. Metode pengambilan sampel menggunakan teknik purposive sampling dan analisis data dilakukan menggunakan metode SEM dengan perangkat lunak LISREL. Hasil analisis menunjukkan bahwa hubungan positif antar variabel yang signifikan pada ketiga jenis platform terdapat pada variabel experience-based satisfaction dengan disposition to trust, experience-based satisfaction dengan institution-based trust, transaction-based satisfaction dengan experience-based satisfaction, transaction-based satisfaction dengan institution-based trust, transaction-based satisfaction dengan repurchase intention, dan institution-based trust dengan disposition to trust.

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ABSTRACT

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The purpose of this research is to analyze the relationship between satisfaction, trust, repurchase intention, and switching intention in online-booking hotel platforms. The online-booking hotel platforms divided into three types: Online Travel Agency, Peer-to-Peer Accommodation, and Virtual Hotel Operator. Satisfaction divided into transaction-based satisfaction and experience-based satisfaction. Trust divided into institution-based trust and disposition to trust. The object of this research was 600 respondents who have ever used the service of online-booking hotel platform in all transaction process (from the start until the end of service). The sampling method using purposive sampling and the data analysis were conducted using SEM (LISREL). Results show there are similarities in positive relationship between variables in the three types of platform, those are experience-based satisfaction and disposition to trust, experience-based satisfaction and institution-based trust, transaction-based satisfaction and experience-based satisfaction, transaction-based satisfaction and institution-based trust, transaction-based satisfaction and repurchase intention, the last is institution-based trust and disposition to trust."

"Pandemi Covid-19 telah menimbulkan ketakutan dan kepanikan masyarakat yang merugikan industri pariwisata. Pandemi Covid -19 telah menyebabkan penurunan kunjungan wisatawan asing dan domestik. Penelitian ini mengintegrasikan teori motivasi dengan Technology Acceptance Model (TAM) yang bertujuan untuk menginterpretasikan dan memberikan gambaran tentang pengaruh hubungan antara pemasaran video 360 derajat (virtual reality) dengan kemauan wisatawan untuk berwisata selama pandemi Covid -19. Structural Equation Modeling (SEM) diterapkan untuk menguji hubungan antara konstruksi yang diusulkan menggunakan data yang dikumpulkan dari 213 responden melalui survei online. Ada 6 destinasi wisata yang digunakan dalam survey online, yaitu Taman Safari, Kota Bandung, Kota Jogjakarta, Bromo, Raja Ampat, dan Bali. Hasil penelitian ini menunjukkan bahwa penggunaan video 360 berpengaruh positif terhadap niat kunjungan dan electronic word of mouth (eWOM) melalui keterlibatan perilaku. Namun, tidak ada pengaruh positif dari niat berkunjung wisatawan terhadap eWOM. Selain itu, kami menemukan bahwa ketakutan bepergian karena pandemi Covid -19 tidak berpengaruh negatif pada hubungan antara keterlibatan perilaku dan niat kunjungan wisatawan. Hal ini menunjukkan ketangguhan wisatawan dalam berwisata di masa pandemi Covid -19. Secara keseluruhan, penelitian ini membuktikan adopsi TAM dengan video 360 derajat dan dampaknya terhadap niat perilaku dalam konteks pariwisata virtual.

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The COVID-19 pandemic has created public fear and panic which has harmed the tourism industry. The COVID-19 pandemic has caused a decrease in foreign and domestic tourist arrivals. This study integrates motivation theory with the Technology Acceptance Model (TAM) which aims to interpret and provide an overview of the influence of the relationship between 360-degree videos marketing (virtual reality) and the willingness of tourists to travel during the COVID-19 pandemic. Structural Equation Modeling (SEM) was applied to examine the relationship between the proposed constructs using data collected from 213 respondents through an online survey. There are 6 tourist destinations used in the online survey, namely Safari Park, Bandung City, Jogjakarta City, Bromo, Raja Ampat, and Bali. The results of this study show that the use of 360 videos has a positive effect on their visit and electronic word of mouth (eWOM) intentions through behavioral involvement. However, there was no positive effect of the intention of visiting tourists on eWOM. Besides, we found that the fear of travel due to the COVID-19 pandemic have not a moderating effect on the relationship between behavioral involvement and tourist visit intentions. This shows the resilience of tourists in traveling during the COVID-19 pandemic. Overall, this study proves the adoption of TAM with 360-degree videos and its impact on behavioral intentions in the context of virtual tourism."

"Penelitian ini bertujuan untuk meneliti pengaruh travel motivation dan destination image terhadap intention to visit halal destinaton yang dimoderasi oleh novelty seeking behavior. Penelitian ini adalah penelitian kuantitatif dengan responden sebanyak 229 wisatawan nusantara. Peneliti menggunakan survey online sebagai cara memperoleh responden. Data diolah dengan menggunakan Equation Structural Modelling. Berdasarkan hasil penelitian maka diketahui bahwa faktor yang signifikan dan berhubungan positif terhadap intention to visit halal destination hanya travel motivation dan affective destination image. Untuk faktor lainnya tidak signifikan terhadap intention to visit halal destination. Selain itu, dalam penelitian ini juga diketahui adanya pengaruh moderasi baik dari cognitive destination image maupun affective destination image, meskipun begitu kedua variabel tersebut memiliki hasil pengaruh yang berbeda.

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The purpose of this study is to understand the effect of travel motivation and destination image to intention to visit halal destination. This study also use novelty seeking behavior as moderating variable. This researh is quantitative research with 229 respondents. Researcher use online survey to get respondents. The data is processed by using Equation Structural Modeling.

The result of the research is only travel motivation and affective destination image that significant and positively related to intention to visit halal destination. The other factors not significant to intention to visit halal destination. In addition, in this study also known the influence of moderation both from cognitive destination image and affective destination image, although both variables have different effects."

"Peluang bisnis yang cerah dari sektor pariwisata mengakibatkan persaingan di hampir setiap sektor industri ini semakin meningkat Sebelum memilih destinasi wisata wisatawan biasanya mencari informasi untuk mendukung pengambilan keputusan mereka Saat ini banyak sarana yang bisa digunakan dalam pencarian informasi mengenai destinasi wisata salah satu media informasi modern yang sedang diminati saat ini adalah penyebaran e WOM dengan media Travel Blog Konten blog merupakan faktor penting untuk diketahui dan dipelajari agar dapat diketahui sifat konten seperti apa yang akan memberikan kenyamanan bagi pembaca Sifat sifat yang mengarahkan kepada kenyamanan dalam membaca blog berasal dari novelty reliability understandability dan interestingness yang terdapat pada konten blog tersebut Penelitian ini didesain untuk melihat bagaimana pengaruh sifat sifat yang mengarahkan kepada kenyamanan dalam membaca blog yang berasal dari novelty reliability understandability dan interestingness yang terdapat pada konten blog tersebut Penelitian dilakukan dengan sampel 105 responden yang pernah membaca travel blog Survey dilakukan secara offline dan online selama bulan April ndash Juni 2015 Metode analisis data yang digunakan adalah analisis multivariate dengan metode Partial Least Square PLS Dan hasil analisis diperoleh hasil bahwa understandability dan interestingness memiliki pengaruh positif terhadap blog usage enjoyment dan blog usage enjoyment memiliki pengaruh positif terhadap behavioral intention.

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Bright opportunity from tourism sector affects competion in most of every sector in this industry increase Before selecting destination most of tourist find information for support their decion makin process Today there are many channel that can be used to find information about travel destination one of them is Travel Blog Blog contents are important factor to be known and learned so what kind of blog that can give enjoyment to their reader can be identified That blog content factor that can drive their reader to the enjoyment when reading blog are novelty reliability understandability and interestingness from their blog This study was designed to see the inflence of blog usage enjoyment that came from novelty reliability understandability andinterestingness from that blogs content The study was designed to see how blog content factors can influence their readers enjoyment that come from novelty reliability understandability and interestingness from that blog content The study was conducted with a sample of 105 respondents of people that have experience use travel blog The survey was conducted offline and online during the month April ndash June 2015 Data analysis methods used are the multivariate analysis by Partial Least Sqare method And analytical results obtained results that understandability andinterestingness have a significant positive effect on blog usage enjoyment and blog usage enjoyment has a significant positive effect on behavioral intention K."

"Pariwisata merupakan salah satu sumber pemasukan devisa negara terbesar dan terus menunjukkan pertumbuhan yang positif. Hal ini memberikan peran besar bagi industri pariwisata untuk mampu berkontribusi bagi pertumbuhan ekonomi Indonesia. Namun, pandemi Covid-19 di 2020 memberikan dampak negatif pada ekonomi secara global. Pariwisata menjadi salah satu sektor ekonomi yang terdampak secara luas. Kebijakan pembatasan yang diberlakukan pemerintah berdampak langsung terhadap kegiatan pariwisata secara nasional. Risiko penularan Covid-19 menjadi ketakutan baru bagi wisatawan yang ingin berwisata. Akibatnya terjadi penurunan wisatawan yang cukup drastis dibanding tahun sebelumnya. Oleh karena itu, penelitian ini membahas terkait pengaruh risiko yang diterima wisatawan selama pandemi dan pengaruhnya terhadap niat bepergian dari wisatawan. Pada penelitian ini menggunakan metode kuantitatif dengan uji deskriptif dan uji regresi sederhana. Hasil dari penelitian ini menunjukkan bahwa variabel perceived risk berhubungan dan berpengaruh terhadap travel intention pada wisatawan Gen Z di daerah Jabodetabek. Penelitian ini diharapkan dapat membantu untuk menentukan kebijakan yang sesuai pada strategi pemulihan sektor pariwisata.

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Tourism is one of the largest sources of foreign exchange income for the nation and continues to show positive growth. This gives a huge role for the tourism industry to be able to contribute to Indonesia's economic growth. However, the Covid-19 pandemic in 2020 has had a negative impact on the global economy. Tourism is one of the most widely affected economic sectors. The travel restriction policy imposed by the government has a direct impact on tourism activities nationally. The risk of Covid-19 transmission is a new anxiety for tourists who want to travel. As a result, there was a drastic decrease in tourist visits compared to the previous year. Therefore, this study aims to discuss the influence of perceived risk by tourists during the pandemic and its effect on travel intention of the tourists. This research uses quantitative methods with descriptive tests and simple regression tests. The results of this study indicate that the perceived risk variable is related and has an effect on travel intention in Gen Z tourists in Jabodetabek area. This research is expected to help to determine the appropriate policy on the tourism sector recovery strategy."

"Skripsi ini membahas tentang pengaruh faktor-faktor yang ada pada relationship quality dan technology acceptance model terhadap sense of belonging dan inteniton to participate (intention to get knowledge & intention to share knowledge) dalam komunitas virtual Kaskus. Relationship quality memiliki 2 dimensi yakni, dimensi familiarity dan trust. Technology Acceptance Model (TAM) yang sering digunakan dalam penelitian terkait sistem informasi atau teknologi digunakan untuk mengukur kualitas dari komunitas virtual dari perceived usefulness dan perceived ease of use sistem dari komunitas virtual. Terdapat 130 responden member Kaskus yang memiliki ID atau akun Kaskus. Dengan menggunakan Structural Equation Modeling dan program LISREL 8.51, penelitian ini menunjukkan bahwa hampir semua faktor dari relationship quality maupun TAM berpengaruh positif terhadap sense of belonging dan intention to participate, kecuali hubungan antara perceived ease of use terhadap sense of belonging. Pentingnya membuat stimulus interaksi menjadi temuan penting dalam penelitian ini.

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This research investigates the effect of the components of relationship quality and technology acceptance model towards sense of belonging and inteniton to participate (intention to get knowledge & intention to share knowledge) on virtual community Kaskus. Relationship quality has 2 dimensions, familiarity and trust. Technology Acceptance Model (TAM) is used in this research with its components, perceived usefulness and perceived ease of use. The 130 respondents were Kaskus members with ID’s. By using Structural Equation Modeling and the software LISREL 8.51, the findings show that most of all relationship that the components of social capital & TAM positively affect sense of belonging and intention to participate, except the relationship of perceived ease of use toward sense of belonging. The key finding of this research is the importance to create “interaction stimulus” on virtual community."

"Industri pariwisata halal mengalami pertumbuhan yang signifikan dan menjadi segmen penting dalam industri pariwisata global. Hal ini didorong oleh meningkatnya populasi Muslim dan daya beli mereka yang memperkuat permintaan akan layanan wisata yang sesuai dengan nilai-nilai Islam. Wisatawan muslim Indonesia di usia 17-64 tahun menjadi pasar yang potensial bagi destinasi wisata asing. Penelitian ini bertujuan melihat faktor-faktor yang mempengaruhi niat wisatawan muslim Indonesia dalam melakukan perjalanan wisata luar negeri ke negara ramah muslim. Desain penelitian ini adalah deskriptif, menggunakan metode PLS-SEM dengan software SmartPLS3. Pengumpulan data dilakukan dengan menyebarkan kuesioner melalui Google Form. Kriteria responden meliputi Warga Negara Indonesia (WNI), beragama Islam, berusia minimal 17 tahun, dan pernah melakukan perjalanan wisata ramah Muslim ke luar negeri dalam lima tahun terakhir. Dari 350 sampel yang telah diteliti, ditemukan bahwa destination image, emotional value, dan functional value memberikan pengaruh langsung terhadap intention to engage in muslim-friendly travel. Emotional value tidak memediasi hubungan antara Islamic attributes terhadap intention to engage in muslim-friendly travel, tetapi scepticism dan functional value memediasi hubungan antara Islamic attributes terhadap intention to engage in muslim-friendly travel. Scepticism memiliki pengaruh negatif terhadap intention to engage in muslim-friendly travel.

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The halal tourism industry is experiencing significant growth and has become an important segment in the global tourism industry. This is driven by the increasing Muslim population and record purchasing power which strengthens the demand for tourism services that are in line with Islamic values. Indonesian Muslim tourists aged 17-64 years are a potential market for foreign tourist destinations. This research aims to look at the factors that influence the intentions of Indonesian Muslim tourists to travel abroad to Muslim-friendly countries. The design of this research is descriptive, using the PLS-SEM method with SmartPLS3 software. Data collection was carried out by distributing questionnaires via Google Form. Respondent criteria include Indonesian citizens (WNI), Muslim, at least 17 years old, and have taken a Muslim-friendly tourist trip abroad in the last five years. Of the 350 samples that were studied, it was found that destination image, emotional value, and functional value had a direct influence on intention to engage in Muslim-friendly travel. Emotional value does not mediate the relationship between Islamic attributes and intention to engage in Muslim-friendly travel, but skepticism and functional value mediate the relationship between Islamic attributes and intention to engage in Muslim-friendly travel. Skepticism has a negative influence on intention to engage in Muslim-friendly travel."

"The use of Virtual worlds (VWs) has increased in the last decade. VWs are used for communication, education, community building, creative arts, and more. A good deal of research has been conducted into learning and VWs, but other areas remain ripe for investigation. Factors from technological platforms to the nature and conventions of the communities that use VWs must be considered, in order to achieve the best possible interaction between virtual spaces and their users. Making sense of space focuses on the background to these issues, describing a range of case studies conducted by the authors. The book investigates the innovative and creative ways designers employ VWs for research, performance-making, and audience engagement. Secondly, it looks into how educators use these spaces to support their teaching practice. Lastly, the book examines the potential of VWs as new methods of communication, and the ways they are changing our perception of reality. This book is structured into four chapters. An introduction provides a history and outline of important themes for VWs, and subsequent chapters consider the design of virtual spaces, experience of virtual spaces, and communication in virtual spaces."