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Abstrak :
[Penelitian ini membahas mengenai hal-hal yang memengaruhi sikap masyarakat terhadap kebijakan pemerintah dengan memperhitungkan sosok pemimpin yang memimpin pemerintahan tersebut. Dua konsep yang diukur adalah konsep kredibilitas sumber Source Credibility) dan daya tarik sumber (Source Attractiveness). Jika kebijakan dianalogikan sebagai produk setiap pemerintahan, maka dibutuhkan seseorang yang memilki kredibilitas dan daya tarik di mata masyarakat agar pesan yang disampaikan oleh pemerintah tersebut dapat diterima dengan baik oleh masyarakat. Sehingga dengan kredibilitas dan daya tarik yang tinggi, hendaknya setiap kebijakan yang diambil mampu dianggap positif oleh masyarakat. Berdasarkan paparan tadi penelitian ini meneliti Hubungan Kredibilitas Sumber (Source Kredibility) dan Daya Tarik Sumber (Source Attractiveness) Dengan Sikap Masyarakat Pada Kebijakan Pemerintah di Kota Surabaya, di bawah pimpinan Ibu Tri Rismaharini. Penelitian ini bertujuan untuk mengetahui dan menguji pengaruh antara variabel-variabel terkait pembentukan sikap positif masyarakat yang disebabkan oleh adanya kredibilitas sumber dan daya tarik sumber.. Penelitian ini adalah penelitian kuantitatif dengan desain eksplanatif, responden pada penelitian ini adalah mahasiswa Ilmu Politik Universitas Airlangga Surabaya berjumlah 136 orang yang ditarik secara acak sederhana (simle random) pada populasi keseluruhan mahasiswa 2012-2013 yang berjumlah 214 orang. Metode analisis data dilakukan dengan analisis statistik deskriptif dan analisis regresi berganda untuk membuktikan hipotesis dalam penelitian ini. Hasil penelitian menunjukkan adanya pengaruh yang positif dan signifikan dari variable-variabel yang diuji dimana variable Kredibilitas Sumber (Source Kredibility) dan Daya Tarik Sumber (Source Attractiveness) masing masing memiliki pengaruh yang signifikan dan positif terhadap sikap masyarakat pada kebijakan pemerintah Surabaya. Pada pengujian koefisien determinasi juga ditemukan bahwa total variable sikap dapat dijelaskan sangat tinggi oleh variable Kredibilitas Sumber (Source Kredibility) dan Daya Tarik Sumber (Source Attractiveness), dimana kedua variable ini juga dipastikan memiliki pengeruh secara bersama-sama dalam pembentukan sikap.;This research discouses the thins that affect public demeanour towards government policy by considering a leader who leads government. Two concepts measured related to the role of the leader in the contex of political communicators in estabilishing positive public demeanour towards the policy is source credibility concept nad source attranctiveness concept. If the policy is analogue as a product of each government, it takes someone who has the credibility and attractiveness on the public, so that the messages delivered by government can be well received by the public. High credibility and attractiveness will make the public consider the policy positive. This research study the relation of source credibility and source attractiveness with public demeanour on government policy in Surabaya under the ledearship of Mrs. Tri Rismaharini. This research’s purpose is to identify and examine the influence of the variables related to estabilishment of positive demeanor of public caused by the presence of source credibility and source attractiveness. This research is a quantitative research with explanatory design. The respondents in this study were students of political science in University of Airlangga amounted 136 people drawn randomly (simple random) in the overall population of students from year 2012 an 2013 which amounted 214 people. Methods of data analysisconducted by descriptive statistical analysis and multiple regression analysis that prove this hypothesis. The research showed that there is positive and significant influence of the variables examined. Each source credibility and source attractiveness variables has significant and positive influences on public demeanour towards government policies in Surabaya. Coefficient of determination showed that the total of demeanour variable can be explained by source credibility and source attractiveness variables, which is also confirmed both variables have influenced collectively in the demeanour estabilishment.;This research discouses the thins that affect public demeanour towards government policy by considering a leader who leads government. Two concepts measured related to the role of the leader in the contex of political communicators in estabilishing positive public demeanour towards the policy is source credibility concept nad source attranctiveness concept. If the policy is analogue as a product of each government, it takes someone who has the credibility and attractiveness on the public, so that the messages delivered by government can be well received by the public. High credibility and attractiveness will make the public consider the policy positive. This research study the relation of source credibility and source attractiveness with public demeanour on government policy in Surabaya under the ledearship of Mrs. Tri Rismaharini. This research’s purpose is to identify and examine the influence of the variables related to estabilishment of positive demeanor of public caused by the presence of source credibility and source attractiveness. This research is a quantitative research with explanatory design. The respondents in this study were students of political science in University of Airlangga amounted 136 people drawn randomly (simple random) in the overall population of students from year 2012 an 2013 which amounted 214 people. Methods of data analysisconducted by descriptive statistical analysis and multiple regression analysis that prove this hypothesis. The research showed that there is positive and significant influence of the variables examined. Each source credibility and source attractiveness variables has significant and positive influences on public demeanour towards government policies in Surabaya. Coefficient of determination showed that the total of demeanour variable can be explained by source credibility and source attractiveness variables, which is also confirmed both variables have influenced collectively in the demeanour estabilishment.;This research discouses the thins that affect public demeanour towards government policy by considering a leader who leads government. Two concepts measured related to the role of the leader in the contex of political communicators in estabilishing positive public demeanour towards the policy is source credibility concept nad source attranctiveness concept. If the policy is analogue as a product of each government, it takes someone who has the credibility and attractiveness on the public, so that the messages delivered by government can be well received by the public. High credibility and attractiveness will make the public consider the policy positive. This research study the relation of source credibility and source attractiveness with public demeanour on government policy in Surabaya under the ledearship of Mrs. Tri Rismaharini. This research’s purpose is to identify and examine the influence of the variables related to estabilishment of positive demeanor of public caused by the presence of source credibility and source attractiveness. This research is a quantitative research with explanatory design. The respondents in this study were students of political science in University of Airlangga amounted 136 people drawn randomly (simple random) in the overall population of students from year 2012 an 2013 which amounted 214 people. Methods of data analysisconducted by descriptive statistical analysis and multiple regression analysis that prove this hypothesis. The research showed that there is positive and significant influence of the variables examined. Each source credibility and source attractiveness variables has significant and positive influences on public demeanour towards government policies in Surabaya. Coefficient of determination showed that the total of demeanour variable can be explained by source credibility and source attractiveness variables, which is also confirmed both variables have influenced collectively in the demeanour estabilishment., This research discouses the thins that affect public demeanour towards government policy by considering a leader who leads government. Two concepts measured related to the role of the leader in the contex of political communicators in estabilishing positive public demeanour towards the policy is source credibility concept nad source attranctiveness concept. If the policy is analogue as a product of each government, it takes someone who has the credibility and attractiveness on the public, so that the messages delivered by government can be well received by the public. High credibility and attractiveness will make the public consider the policy positive. This research study the relation of source credibility and source attractiveness with public demeanour on government policy in Surabaya under the ledearship of Mrs. Tri Rismaharini. This research’s purpose is to identify and examine the influence of the variables related to estabilishment of positive demeanor of public caused by the presence of source credibility and source attractiveness. This research is a quantitative research with explanatory design. The respondents in this study were students of political science in University of Airlangga amounted 136 people drawn randomly (simple random) in the overall population of students from year 2012 an 2013 which amounted 214 people. Methods of data analysisconducted by descriptive statistical analysis and multiple regression analysis that prove this hypothesis. The research showed that there is positive and significant influence of the variables examined. Each source credibility and source attractiveness variables has significant and positive influences on public demeanour towards government policies in Surabaya. Coefficient of determination showed that the total of demeanour variable can be explained by source credibility and source attractiveness variables, which is also confirmed both variables have influenced collectively in the demeanour estabilishment.]

Abstrak :
Penelitian ini memiliki tujuan untuk menelaah aktifitas merek pribadi dalam membentuk kredibilitas sumber dan pengaruhnya terhadap kesadaran merek. Penelitian ini merupakan studi kasus terhadap Yusril Ihza Mahendra pada Twitter pribadinya dan Ihza Ihza Law Firm sebagai firma hukum yang dimilikinya. Teori yang mendasari penelitian ini adalah teori merek pribadi, teori kredibilitas sumber, dan teori kesadaran merek. Penelitian ini adalah penelitian kuantitatif dengan metode survei. Pengumpulan data dilakukan dengan cara menyebarkan kuisioner kepada pengikut aktif Yusril Ihza Mahendra di Twitter sebagai sampel penelitian. Hasil penelitian yang didapatkan menunjukkan bahwa merek pribadi dan kredibilitas sumber memiliki pengaruh signifikan dan positif terhadap kesadaran merek. Merek pribadi secara langsung dan tidak langsung dinilai memiliki pengaruh terhadap kesadaran merek, begitu juga merek pribadi memberikan pengaruh kepada kredibilitas sumber. Kredibilitas sumber juga memiliki pengaruh terhadap kesadaran merek, namun tidak sebesar pengaruh yang diberikan oleh merek pribadi.

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This study aims to examine the activities of personal branding in shaping the source credibility and its impact on brand awareness. This study is the case study of Yusril Ihza Mahendra on his personal Twitter and Ihza Ihza Law Firm as the company he leads. The theories underlying this research are personal branding theory, source credibility theory, and brand awareness theories. This research is quantitative research with survey method. Data collection was done by distributing questionnaires to Yusril Ihza Mahendra 39 s active followers on Twitter as a research sample. The results obtained show that the personal branding and source credibility have a significant and positive influence on brand awareness. Personal branding are directly have an influence on brand awareness and also indirectly. As well as personal brands affecting the source credibility. The source credibility also has an effect on brand awareness, but not as much as the influence of a personal branding.

Abstrak :
Kredibilitas seorang celebrity endorser dapat membawa pengaruh terhadap pembentukan brand attitude konsumen, oleh karena itu penggunaan celebrity endorser yang berkredibilitas pada periklanan televisi telah menjadi salah satu strategi pemasaran yang populer di kalangan industry telekomunikasi tanah air, khususnya bagi penyedia layanan operator seluler. Penelitian ini bertujuan untuk mengetahui pengaruh celebrity endorser credibility pada iklan terhadap brand attitude dengan studi pada iklan kartuHalo Fit Hybrid yang diperankan oleh Joe Taslim . Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner kepada 100 mahasiswa FISIP UI yang dianalisis menggunakan regresi linier sederhana. Hasil penelitian menunjukan bahwa celebrity endorser credibility memiliki pengaruh positif yang signifikan terhadap brand attitude.

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The credibility of a celebrity endorser can influence the formation of consumer`s brand attitude, therefore, the use of credible celebrity endorser on television advertising has become one of marketing strategies that is popular among Indonesia telecommunications industry, especially for mobile operator providers. This research aims to analyze the effect of celebrity endorser credibility on brand attitude with the study on ad KartuHalo Fit Hybrid. This research used quantitative approach by distributing questionnaires to 100 students of FISIP UI and analyzed using simple linear regression, The result showed that the celebrity endorser credibility has a significant positive influence on brand attitude.

Abstrak :
ABSTRAK
Pemakaian alat kontrasepsi terbukti memberikan manfaat bagi masyarakat. Terjadinya penurunan pemakaian alat KB menjadi isu yang harus untuk diperhatikan terutama dari segi keefektifan strategi komunikasinya. Strategi yang banyak digunakan dalam mempromosikan perilaku kesehatan adalah kombinasi framing pesan dan kredibilitas sumber. Menurut theory of planned behavior, perilaku dapat diprediksi berdasarkan niatnya, dan niat itu sendiri dipengaruhi oleh sikap. Penelitian ini bertujuan untuk menguji pengaruh langsung framing pesan, kredibilitas sumber dan interaksi keduanya terhadap niat pemakaian alat kontrasepsi secara langsung, maupun pengaruh tidak langsung melalui attitude toward message dan pengetahuan. Penelitian dilakukan dengan pendekatan kuantitatif dan menggunakan metode kuasi eksperimental factorial design 2x2. Peneliti membagi 120 responden ke dalam 4 kelompok penelitian dengan memberikan stimulus pesan yang berbeda di tiap kelompok. Eksperimen dilakukan secara online dan offline. Data yang diperoleh dianalisis menggunakan metode partial least square. Hasilnya menunjukkan bahwa dari 12 hipotesis penelitian yang diajukan, 7 hipotesis diterima dan 5 ditolak. Framing pesan, kredibilitas sumber, dan interaksi keduanya secara signifikan berpengaruh pada attitude toward message, namun tidak memiliki pengaruh pada niat. Pengetahuan dan attitude toward message juga mempengaruhi niat pemakaian alat kontrasepsi. Kredibilitas sumber terbukti memoderasi pengaruh pembingkaian pesan terhadap sikap dan niat. Dalam konteks pemakaian alat kontrasepsi, pesan dengan framing positif yang disampaikan oleh sumber yang kredibilitasnya tinggi merupakan kombinasi yang paling efektif dalam mempengaruhi sikap dan niat seseorang.

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ABSTRACT
The use of contraception is proven to have many benefits for individuals. Decreasing of contraceptive prevalence rate is a problem that must be considered, especially in its communication strategy. The strategy that is widely used in health promotion is a combination of message framing and source credibility. According to the theory of planned behavior, a behavior can be predicted from intention, and the intention itself is influenced by attitude. This study aims to examine how the direct effect of, framing messages, source credibility and both interaction effect on intention in the use of contraceptives, and also indirectly effect through attitudes toward message and knowledge. This research was conducted with a quantitative approach and used a quasi-experimental method, 2x2 factorial design. Researcher divided 120 participant into 4 groups by giving different stimulus messages in each group. Data obtained from online and offline experiments were analyzed using partial least square method. The results show that from the 12 hypotheses submitted, 7 hypotheses were accepted and 5 were rejected. Message framing, source credibility and both interaction were found to have a significant effect on attitude toward message, but haven't significant effect on intention to use contraception. Knowledge and attitude toward message was also found to have a significant effect on intention. Source credibility is proven to moderate the effect of framing messages on attitudes and intentions. Positive framing message with credible source is the most effective combination in influencing the attitude and intention to use contraception.

Abstrak :
ABSTRAK
Magister Sains Psikologi Industri dan OrganisasiJudul : Pengaruh Beauty Vlog Terhadap Persepsi Akan Kredibilitas Narasumber dan Niat Beli Konsumen Penelitian ini bertujuan untuk mengetahui pengaruh beauty vlog dan iklan tradisional sebagai sumber informasi pada platform digital terhadap niat beli konsumen melalui persepsi konsumen akan kredibilitas dan keahlian sumber sebagai mediator, serta pengalaman menggunakan produk sebagai moderator. Eksperimen dilakukan dengan memberi partisipan n=98 paparan terhadap klip beauty vlog dan iklan tradisional sebagai sumber informasi yang terdapat di platform YouTube. Produk lip cream Wardah digunakan sebagai produk dalam eksperimen. Hasil penelitian menunjukkan sumber informasi tidak memiliki pengaruh terhadap niat beli maupun persepsi konsumen terhadapkredibilitas dan keahlian sumber informasi. Namun, terdapat interaksi antara sumber informasi dan pengalaman individu sebelumnya dengan produk dalam mempengaruhi niat beli. Secara spesifik, dibandingkan iklan tradisional, beauty vlog memiliki pengaruh positif terhadap niat beli individu yang sudah pernah menggunakan produk lip cream Wardah sebelumnya.

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ABSTRACT
Master of Science in Industrial and Organizational PsychologyTopic Topic Pengaruh Beauty Vlog Terhadap Persepsi Akan Kredibilitas Narasumber dan Niat Beli Konsumen This study examined the influence of beauty vlog and traditional advertising as the source of information on the digital platform on consumers rsquo purchase intention through consumers rsquo perceptions of credibility and source expertise as a mediator, and experience using the product as a moderator. An experiment n 98 was conducted by showing participants YouTube beauty vlog clip and traditional advertising of an Indonesian cosmetic product as a source of information. The results showed that source of information had no effect on purchasing intention nor consumer perception of the credibility and expertise of the information sources. However, an interaction between the information source and consumers rsquo previous experience in experience with the product in influencing the purchase intention. Specifically, compared to traditional advertising, beauty vlog had a positive effect on consumers rsquo intention to purchase among individuals who had previous experience inly used Wardah lip cream products.

Abstrak :
ABSTRAK
Penelitian ini membahas tentang tahapan proses pemindahan makna, yaitu meaning acquisition, endorsement, dan consumption yang terdapat dalam celebrity endorsement serta bagaimana dimensi source characteristic, yaitu source credibility, source attractiveness, dan source power yang dimiliki oleh selebriti sebagai sumber pesan dapat mempengaruhi penerimaan makna dalam proses pemindahan makna tersebut. Penelitian ini menggunakan focus group discussion FGD pada delapan orang wanita dan memiliki hasil penelitian bahwa setidaknya terdapat dua tahapan dalam proses meaning transfer yang dipengaruhi maupun mempengaruhi source characteristic yaitu meaning acquisition, dan proses endorsement. Tahapan consumption merupakan tahapan terakhir yang menentukan apakah makna telah berhasil dipindahkan oleh selebriti kepada audiens atau belum dan tidak dipengaruhi ataupun mempengaruhi source characteristic. Dalam tahapan ini, audiens bisa mendapatkan makna yang disampaikan brand melalui selebriti ataupun tidak tergantung dari kesesuaian selebriti dengan brand personality dan kesesuaian pengalaman yang didapatkan audiens pada saat menggunakan produk tersebut dengan apa yang dikomunikasikan oleh selebriti. Sehingga sangat penting untuk perusahaan dalam mempertimbangkan untuk memilih selebriti yang sesuai dengan personality yang dimiliki oleh brand yang akan diwakili, agar proses pemindahan makna dapat terjadi dengan efektif dan pelanggan dapat menerima makna yang diharapkan oleh brand melalui penggunaan atau konsumsi dari produk yang ditawarkan oleh brand.

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ABSTRACT
This research discusses the stages of meaning transfer process, such as meaning acquisition, endorsement, and consumption in celebrity endorsement and how source characteristic dimension, such as source credibility, source attractiveness, and source power possessed by celebrities as the source of the message can affect how meaning acquire in meaning transfer process. This research uses focus group discussion FGD on eight women and has the result that there are at least two stages in the meaning transfer process that affect and influenced source characteristic, such as meaning acquisition, and endorsement process. The consumption phase as the last stage that determines whether the meaning has been successfully transferred by celebrity to the audience or not, are not influenced or affect source characteristic. At this stage, the audience can successfully receive the brand 39 s meaning through celebrities depends on the suitability of celebrity with brand personality, and also depends on the experience that audience receive when consuming the product compared to what has been communicated by celebrity. So, it is important for companies to consider selecting celebrities that match the brand personality so that meaning transfer process can function effectively and consumer can receive meaning as expected by the brand through products consumption.

Abstrak :
Praktik influencer marketing dalam dunia pemasaran semakin digandrungi oleh banyak pihak dan tidak terkecuali dalam komunikasi pemasaran politik. Penelitian ini bertujuan untuk menguji model penelitian komunikasi pemasaran bisnis melalui peran Social Media Influencer ke dalam konteks proses komunikasi pemasaran politik untuk Political Brand Attitudes dan intensi memilih. Dengan melibatkan variabel mediasi kredibilitas Social Media Influencer (SMI’s Source credibility), penelitian ini ingin melihat hubungan antara Social Media Influencer dengan Political Brand Attitudes dan Voting Intention untuk Pemilu Presiden 2024. Dari sebanyak 163 responden yang terkumpul, dilakukan analisis data melalui pendekatan Confirmatory Composite Analysis (CCA) dalam sistematika metode kuantitatif dengan Partial Least Squares-Structural Equation Modeling (PLS-SEM) yang dioperasikan melalui aplikasi Smart PLS versi 3.0. Temuan menunjukkan, variabel mediator Attractiveness dan Similarity secara positif memediasi hubungan antara Social Media Influencer dengan Political Brand Attitudes. Sementara variabel Expertise dan Trustworthiness tidak mampu memediasi keduanya. Penelitian ini ingin berkontribusi dalam pengembangan studi influencer marketing untuk konteks pemasaran politik. ......The practice of influencer marketing in marketing is increasingly coveted by various stakeholders, including within the domain of political marketing communication. This study examines the mainstream marketing communication research model by incorporating the role of Social Media Influencers within political marketing communication processes, specifically targeting Political Brand Attitudes and voting intentions for the upcoming 2024 Presidential Election. By incorporating the mediating variable of Social Media Influencer's source credibility, this research explores the relationship between Social Media Influencers and Political Brand Attitudes and Voting Intentions for the 2024 Presidential Election. At least 163 respondents participated in this study. To analyze the data, this study utilizes the Confirmatory Composite Analysis (CCA) approach within the systematic framework of quantitative methods, employing the Partial Least Squares-Structural Equation Modeling (PLS-SEM) technique facilitated by the Smart PLS version 3.0. The findings reveal that the mediator variables of Attractiveness and Similarity positively mediate the relationship between Social Media Influencers and Political Brand Attitudes. Conversely, the variables of Expertise and Trustworthiness were found to be insufficient mediators. Ultimately, this research aims to contribute to advancing influencer marketing studies within the political marketing context.

Abstrak :
Live streaming commerce merupakan salah satu kanal penjualan yang saat ini kerap digunakan oleh para pebisnis untuk memasarkan dan menjualkan produk yang mereka miliki, seperti halnya produk fashion. TikTok merupakan salah satu platformce live streaming commerce yang paling banyak digunakan di Indonesia. Hingga saat ini, produk fashion merupakan jenis produk yang memiliki jumlah live streamer dengan ranking yang tinggi pada Fitur live Shopping yang terdapat pada platform TikTok. Melihat persaingan yang ketat di antara live streamer, peneliti melakukan penelusuran dengan tujuan untuk mengetahui faktor-faktor yang dapat mempengaruhi parasocial relationship, purchase intention, dan behavioral loyalty konsumen pada konteks live streaming shopping. Penelitian ini dilakukan dengan menggunakan data yang diperoleh dari 350 responden yang merupakan pengguna aktif TikTok dan pernah menonton live streaming shopping pada TikTok. Data diperoleh menggunakan metode non-probability sampling dengan menyebarkan survei secara online. Hasil pengujian yang dilakukan menunjukkan bahwa semua hipotesis didukung oleh data yang diperoleh, kecuali terkait dengan pengaruh attractiveness dan expertise terhadap hubungan parasocial atau hubungan sepihak yang dirasakan oleh konsumen terhadap live streamer pada live streaming commerce TikTok. Penelitian ini memberikan kontribusi teoretis dan praktikal untuk para pebisnis dan live streamer, khususnya terkait dengan menumbuhkan parasocial relationship, purchase intention, dan behavioral loyalty konsumen TikTok Live. ......Live streaming commerce is a sales channel that is currently often used by business people to market and sell their products, such as fashion products. TikTok is one of the most used live streaming commerce platforms in Indonesia. Until now, fashion products are a type of product that has a high number of live streamers with high rankings in the live Shopping feature found on the TikTok platform. Seeing the intense competition among live streamers, researchers conducted a search with the aim of knowing the factors that can influence parasocial relationships, purchase intentions, and consumer behavioral loyalty in the context of live streaming shopping. This research was conducted using data obtained from 350 respondents who are active users of TikTok and have watched live streaming shopping on TikTok. Data was obtained using the non-probability sampling method by distributing online surveys. The results of the tests carried out show that all hypotheses are supported by the data obtained, except those related to the influence of attractiveness and expertise on parasocial relationships or unilateral relationships felt by consumers towards live streamers in live streaming commerce TikTok. This research provides theoretical and practical contributions for business people and live streamers, especially related to growing parasocial relationships, purchase intentions, and behavioral loyalty of TikTok Live consumers.

Abstrak :
Tujuan dari penelitian ini adalah menganalisis pengaruh Electronic Word of Mouth pada Visit intention wisatawan ke Pandeglang melalui Elaboration Likelihood Model dan Theory of Planned Behaviour. Penelitian dilakukan pada beberapa wisatawan yang pernah membaca informasi mengenai kawasan wisata Pandeglang di akun instagram @explorepandeglang dan belum pernah mengunjungi Pandeglang sebelumnya. Teknik analisis yang dipakai dalam penelitian ini adalah Structural Equation Model SEM dengan LISREL untuk dapat menjelaskan hubungan kausalitas antara variabel yang dikembangkan dalam model penelitian ini. Pengambilan sampel penelitian ini sebanyak 133 sampel yang terdiri dari usia 18-45 tahun. Hasil penelitian menunjukkan tidak adanya pengaruh yang signifikan antara argument quality dan source credibility pada Electronic Word of Mouth terhadap visit intention secara langsung. Akan tetapi yang memiliki pengaruh yang signifikan antara kepada visit intention adalah argument quality terhadap attitude, dan WOM Intention.

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The purpose of this study is to analyze the influence of Electronic Word Of Mouth to Intention To Visit Pandeglang through Elaboration Likelihood Model and Theory Of Planned Behaviour. This study was conducted to tourists who have read information in Instagram explorepandeglang and have not visit Pandeglang previously. In this research, there are 133 samples from 18 45 years old. The research show that argument quality and source credibility in electronic word of mouth is not significantly influenced directly to visit intention. However, visit intention is significantly influence attitude, argument quality and WOM intention. The result of this study have differences with the result of previous studies because of the nature of respondent which doesn rsquo t representing this study from the demographic side.

Abstrak :

Dalam sebuah industri dimana persamaan terjadi dalam proses bisnis mendasar, kurangnya diferensiasi antara satu perusahaan dan perusahaan lainnya merupakan salah satu masalah yang harus dipecahkan. Dengan demikian, sebuah alat promosi dibutuhkan untuk membedakan dan memberikan keunggulan kompetitif bagi satu perusahaan atas perusahaan lainnya. Salah satu cara yang digunakan oleh perusahaan diwujudkan dalam bentuk iklan, khususnya menghabiskan miliaran rupiah dalam penggunaan selebriti untuk mendukung merek mereka yang didasari oleh fakta yang mengatakan bahwa sumber informasi yang efektif sangat penting untuk mencapai pesan komunikasi yang persuasif. Tujuan dari penelitian ini adalah untuk menguji hubungan kausal antara endorser credibility, brand attitude, brand credibility, dan purchase intention terhadap perusahaan e-commerce platform yang menggunakan celebrity endorsement sebagai strategi promosi mereka. Dalam melakukan hal tersebut, penulis menggunakan model penelitian yang didasari oleh teori source credibility dan teori product differentiation guna mengeksplorasi hubungan yang telah disebutkan sebelumnya. Penelitian ini diuji kepada 520 responden dari survei yang dilakukan di Indonesia dan data dianalisis menggunakan Structural Equation Modeling, dimana endorser credibility diuji sebagai second-order construct dari model yang diajukan. Hasil penemuan dari penelitian ini menunjukkan bahwa preferensi konsumen pada endorser credibility secara positif mempengaruhi brand attitude and brand credibility, dimana variabel brand credibility memiliki dampak positif pada purchase intention.

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In an industry where similarity in the basic business process leads to a lack of differentiation, a tool of promotion is needed to distinguish and provide a competitive edge for one firm over the other. One tool used by firms is manifested in the form of advertisement, spending billions of rupiah in signing sought after celebrities to endorse their brands due to the fact that an effective source is crucial in attaining a persuasive communication message. The purpose of this study is to examine the causal relationship between endorser credibility, brand attitude, brand credibility and purchase intention of electronic commerce platforms that adopt a strategy of employing celebrities in endorsing their brand. In doing so, a research model based on source credibility theory and product differentiation theory was used in exploring the aforementioned relationship. The research was tested using 520 responses from a survey conducted in Indonesia and the data was analyzed using Structural Equation Modeling, with endorser credibility being tested as a second-order construct of the proposed model. The findings of this research indicated that consumers preference endorser credibility positively influences both brand attitude and brand credibility, with only the latter having a positive impact on purchase intention.