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"Penjualan produk perawatan wajah pada pria mengalami tren meningkat hingga tahun 2023 (Euromonitor, 2019). Hal ini dipicu oleh banyak pria yang mulai memperhatikan penampilan fisik. Mereka mulai merasa hal tersebut penting untuk dapat tampak lebih menarik maupun atas kecintaan mereka terhadap diri sendiri. Perilaku pria yang mulai merawat diri dapat muncul dari pengaruh sosial, ataupun dorongan dari diri sendiri. Tujuan dari penelitian ini adalah untuk memahami faktor perilaku afektif dan kognitif pada pria muda serta pengaruhnya terhadap repurchase intention produk perawatan wajah di Jabodetabek. Penelitian ini mengumpulkan data dengan metode survei yang membagikan kuesioner via daring. Survei dilakukan pada 333 pria muda berusia 17 - 30 tahun yang pernah melakukan pembelian terhadap produk perawatan wajah yang kemudian diolah menggunakan Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa word of mouth dan social expectation memengaruhi affective component pria muda di Jabodetabek untuk membeli produk perwatan wajah sementara cognitive component berhasil memediasi antara aesthetic appearance, health concern, dan repurchase intention.Sales of facial care products in men increase until 2023 (Euromonitor, 2019). This was triggered by many men who began to pay attention to physical appearance. They start to like this, which is important to be able to look more attractive or more likeable. The behavior of men starting to care for themselves can arise from social influences, or encourage from oneself. The purpose of this study was to study the affective and cognitive factors in young men and their effects on the intention to repurchase facial care products in Jabodetabek. This research collected data by survey method which was collected by questionnaire through courage. The survey was conducted on 333 young men aged 17-30 years who had made a repurchase of facial care products which were then processed using Structural Equation Modeling (SEM). The results showed that word of mouth and social expectations influenced the affective component of young men in Jabodetabek to buy facial care products while the cognitive component successfully mediated between aesthetic appearance, health problems, and repurchase intentions."

"Transformasi digital telah mengubah proses aktivitas transaksi antar konsumen dan perusahaan. Fenomena mengubah konsep toko fisik menjadi toko online memungkinkan konsumen untuk berinteraksi dengan perusahaan apapun membutuhkan kontak fisik, tetapi dapat dilakukan melalui lingkungan online. Belanja online atau yang sering disebut dengan belanja online membutuhkan kepercayaan seorang konsumen untuk dapat mempercayai suatu perusahaan karena ini melibatkan ketidakpastian yang ada di lingkungan online, jadi kepercayaan adalah faktor terpenting untuk transaksi online. Kemudian Penelitian ini dilakukan untuk mengetahui pengaruh kognitif dan afektif pelangganpengalaman dengan kepercayaan dengan melibatkan kepuasan sebagai mediator pada Konsumen Sociolla.com di wilayah Jabodetabek. Penelitian ini membagikan 100 kuesioner online kepada konsumen Sociolla.com dengan teknik purposive sampling. Hasil penelitian menunjukkan bahwa itu kognitif dan afektif pengalaman pelanggan bersama memiliki pengaruh signifikan terhadap kepercayaan dengan pertimbangkan kepuasan sebagai variabel mediasi.

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Digital transformation has changed the process of transaction activity between consumers and companies. The phenomenon of changing the concept of a physical store to an online shop allows consumers to interact with any company requiring physical contact, but can be done through an online environment. Online shopping or what is often referred to as online shopping requires a consumer's trust to be able to trust a company because this involves the uncertainty that exists in the online environment, so trust is the most important factor for online transactions. Then this research was conducted to determine the effect of cognitive and affective customers

experience with trust by involving satisfaction as a mediator at Sociolla.com consumers in the Jabodetabek area. This study distributed 100 online questionnaires to Sociolla.com consumers with a purposive sampling technique. The results showed that the cognitive and affective shared customer experiences had a significant effect on trust by considering satisfaction as a mediating variable."

"Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi consumers’ repurchase intention terhadap green product (personal care) pada Generasi Z di Indonesia. Sampel yang digunakan dalam penelitian ini ialah pria dan wanita dengan rentang usia 18-27 tahun, berdomisili di Indonesia, dan pernah menggunakan green personal care dalam 6 (enam) bulan terakhir. Terdapat 339 responden terkumpul dengan menggunakan metode purposive sampling. Dalam penelitian ini, peneliti ingin mengetahui faktor apa saja yang mempengaruhi personal norm dan consumers’ repurchase intention serta peran personal norm sebagai mediator. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode Partial Least Square – Structural Equation Modeling (PLS-SEM) dengan software SmartPLS 3.0. Hasil dari penelitian ini menemukan bahwa ascription of responsibility, efficacy, social norm, dan ECSR initiatives memiliki efek positif secara langsung terhadap personal norm serta efek positif secara tidak langsung terhadap repurchase intention melalui personal norm sebagai mediator. Serta, ascription of responsibility, efficacy, ECSR initiatives, dan personal norm memiliki efek positif secara langsung terhadap repurchase intention.

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This study aims to analyze the factors influencing consumers' repurchase intention towards green products (personal care) among Generation Z in Indonesia. The samples used in this study were men and women with an age range of 18-27 years, domiciled in Indonesia, and had used green personal care products within the last six months. A total of 339 respondents were collected using purposive sampling methods. In this study, the research aims to identify the factors affecting personal norm and consumers' repurchase intention, as well as the role of personal norm as a mediator. The quantitative study conducted using the Partial Least Square – Structural Equation Modeling (PLS-SEM) method using SmartPLS 3.0 software. The results of this study found that ascription of responsibility, efficacy, social norm, and ECSR initiatives have a direct positive effect on personal norm and an indirect positive effect on repurchase intention through personal norm as a mediator. Additionally, ascription of responsibility, efficacy, ECSR initiatives, and personal norm have a direct positive effect on repurchase intention. "

"Adanya kemajuan teknologi dan pergeseran aktivitas masyarakat dari luring ke daring menyebabkan kebutuhan akan smartphone meningkat. Pasar smartphone yang besar menarik banyak pelaku bisnis untuk bersaing melalui inovasi teknologi. Brand atau merek memainkan peran penting dalam persaingan di pasar smartphone. Untuk memenangkan persaingan, strategi merek yang efektif digunakan untuk menjangkau target pasar. Penelitian ini akan meneliti pengaruh dari Brand Engagement dan Brand Love terhadap Repurchase Intention produk smartphone di Indonesia. Sampel pada penelitian ini merupakan Warga Negara Indonesia berusia 18 tahun ke atas. Penelitian ini dilakukan terhadap 484 responden melalui kuesioner secara online dan analisis data menggunakan perangkat SmartPLS 4 untuk menganalisis 7 hipotesis. Hasil penelitian menunjukkan bahwa Brand Engagement berpengaruh positif terhadap Brand Love serta Repurchase Intention secara langsung dan melalui mediator Brand Love. Brand Love berpengaruh positif terhadap Repurchase Intention. Variabel moderasi Usage Duration memoderasi hubungan Brand Engagement dan Brand Love.

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The advancement of technology and the shift in societal activities from offline to online have increased the demand for smartphones. The large smartphone market attracts many business players to compete through technological innovations. Brands play a crucial role in the competition within the smartphone market. To win the competition, effective brand strategies are used to reach the target market. This study will examine the influence of Brand Engagement and Brand Love on Repurchase of smartphones in Indonesia. Sample of this research is Indonesian aged 18 and above. This research was conducted with 484 respondents through online questionnaires, and data analysis was performed using SmartPLS 4 to examine 7 hypotheses. The results show that Brand Engagement has a positive effect on Brand Love and Repurchase Intention both directly and through mediation variable Brand Love. Brand Love positively influences Repurchase Intention. The moderation variable Usage Duration moderates correlation between Brand Engagement and Brand Love."

"Saat ini semakin ketatnya persaingan di industri ritel serta momentum tren produk lifestyle membuat penting bagi setiap toko untuk mempunyai konsep dan strategi untuk menarik konsumen. Variety store atau lifestyle retail merupakan toko yang menjual berabagai kategori produk dalam satu merek. Dalam melakukan evaluasi produk dan keinginan melakukan pembelian kembali, aspek country of origin dan store image dapat menjadi suatu pertimbangan. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh country of origin terhadap product evaluation dan repurchase intention, serta menganalisis pengaruh store image terhadap product evaluation dan repurchase intention pada konsumen Miniso di Jabodetabek. Data primer diperoleh dari 100 konsumen Miniso yang berdomisili di Jabodetabek melalui kuesioner. Teknik pengumpulan data nonprobability sampling yang digunakan adalah purposive sampling. Metode dalam menganalisis penelitian kuantitatif ini adalah Analisis Regresi Berganda. Hasil menunjukkan bahwa terdapat pengaruh yang signifikan apabila country of origin dan store image secara simultan dianalsis terhadap product evaluation serta menunjukkan pengaruh yang signifikan pula apabila country of origin dan store image secara simultan dianalsis terhadap repurchase intention. Namun, apabila dilihat secara parsial country of origin tidak memiliki pengaruh yang signifikan terhadap repurchase intention.

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Nowadays the increasingly intense competition in the retail industry and the momentum of lifestyle products trends makes it important for every store to have concepts and strategies to attract consumers. Variety store or lifestyle retail is a store that sells various product categories in one brand. In evaluating products and purchasing decisions, aspects of country of origin and store image can be taken into consideration. Thus, this study aims to analyze the influence of country-of-origin on product evaluation and repurchase intention, and analyze the effect of store images on product evaluation and repurchase intention on Miniso customers in Greater Jakarta. Primary data were obtained from 100 Miniso consumers who live in Jabodetabek through questionnaire. The nonprobability sampling technique used is purposive sampling. The method in analyzing this quantitative research is Multiple Regression Analysis. The results show that there is a significant effect if the country of origin and store image are simultaneously analyzed toward product evaluation and also show a significant effect if the country of origin and store image are simultaneously analyzed toward repurchase intention. However, when viewed partially, the COO does not have a significant effect on the repurchase intention."

"Studi ini bertujuan untuk mensegmentasikan pasar men's grooming yang sedang bertumbuh di Indonesia. Dengan menggunakan pendekatan benefit segmentation, peneliti mengeksplorasi dan menyusun variabel-variabel yang diperlukan dalam analisis. Segmentasi didasarkan pada variabel-variabel berikut ini: manfaat fungsional, harga/value for money, manfaat sosial, dan manfaat emosional, sebagaimana hasil analisis factor eksploratori. Setelah melewati prosedur clustering, tiga segmen berdasarkan variabel manfaat dihasilkan: Value Seekers, Image-Conscious, dan Treatment Seekers. Akhirnya, peneliti memberikan implikasi manajerial bagi pemasar yang ingin meraih setiap segmen tersebut.

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This study seeks to segment the growing men’s grooming market in Indonesia. Using the benefit segmentation approach, the researcher explored and formulated the variables required in the analysis. The segmentation was done based on the following variables: functional benefits, price/value for money, social benefits, and emotional benefits, as suggested through exploratory factor analysis. After undergoing a clustering procedure, three benefit segments were generated: the Value Seekers, the Image-Conscious, and the Treatment Seekers. Finally, the researcher presented managerial implications for marketers wishing to aim each of these segments."

"Penelitian ini bertujuan untuk mencari tahu faktor-faktor yang mempengaruhi keinginan membeli atau keinginan untuk membeli lagi produk perawatan kulit khusus pria. Dengan mengetahui dampak faktor tersebut diharapkan pelaku pasar dapat memahami konsumen dengan lebih baik, karena memahami konsumen adalah kunci penting dari keberhasilan suatu strategi pemasaran. Faktor tersebut adalah Product Self Image Congruence, Physical Attractiveness Celebrity Endorser, Public-Self Consciousness berpengaruh pada Purchase Intention (Bagi Pria yang belum menggunakan produk skincare khusus pria) dan Repurchase Intention (Bagi pria pengguna skincare). dalam penelitian ini juga diteliti faktor stereotype terhadap pria yang memakai produk skincare sebagai faktor yang memoderasi hubungan variabel bebas dan variabel terikat. Penulis menggunakan SEM-PLS dengan aplikasi WrapPLS 3.0 dalam penelitian ini. Kuesioner telah disebar pada 299 responden yang terbagi dalam 150 responden pengguna skincare khusus pria dan 149 responden yang belum pernah memakai produk skincare khusus pria. Hasil dari penelitian ini adalah Self Image Congruence, Physical Attractiveness Celebrity Endorser, dan Public-Self Consciousness mempengaruhi secara signifikan dan positif terhadap purchase Intention atau repurchase Intention. Sedangkan variabel stereotype tidak memoderasi hubungan tersebut.

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This study aims to find out the factors that influence purchase intention and repurchase intention on male skincare products. By knowing the impact of these factors, marketers are expected to be more understand the consumers, because it is the key of a marketing strategy successness. The factors are Product Self Image congruence, Physical Attractiveness Celebrity Endorser and Public Self-Consciousness effect on Purchase Intention (For Men who do not use male skincare products) or Repurchase Intention (For men who use Skincare product). This study also investigated factor stereotypes against men who using skincare products as a modereating factor which affect the relationship of independent variables and the dependent variable. The author used the SEM-PLS method with WrapPLS 3.0 software in this study. The questionnaire was distributed to 299 respondents. The respondens were divided into two groups (150 respondents who use skincare for men and 149 respondents who never use male skincare products). The results of this study are Product Self Image congruence, Physical Attractiveness Celebrity Endorser and Public Self-Consciousness affect purchase intention and repurchase Intention significantly and positively, While the stereotype does not moderate the relationship."

"E-Commerce sebagai penengah yang mempertemukan antara konsumen dan juga produsen berkembang dan menyediakan jasa produk digital. Digital product atau digital goods sendiri merupakan produk yang tidak memiliki bukti fisik namun memiliki kegunaan bagi pemiliknya yang dapat dikonsumsi atau diproduksi kembali Quah, 2003. Di Indonesia, produk digital yang popular dikonsumsi mulai dari pulsa, pembelian token PLN, voucher game, hingga pemesanan akomodasi dan tiket perjalanan. Hal ini dikarenakan kemudahan yang disediakan oleh produk digital dan juga fitur-fitur yang ada di aplikasi E-Commerce menyebabkan mudahnya pembelian produk digital pada aplikasi E-Commerce, maka menarik untuk dianalisa faktor apakah yang menyebabkan repurchase intention untuk produk digital ini terutama di aplikasi E-Commerce.

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E-Commerce as a medium that connects buyers and sellers now has developed, and now you can purchase digital goods through E Commerce. Digital Goods is a product that has no physical form but have function that can be consumed Quah, 2003. In Indonesia, popular digital goods such as mobile phone balance, electricity bills, game vouchers, and accommodation tickets. This is because the easiness of purchasing digital goods compared to traditional ways and the features that people can enjoy from E Commerce application making purchase of digital goods easy to do. So, it is interesting to be analyzed what factor causes repurchase intention of digital goods on E-Commerce application."

"Penelitian ini bertujuan untuk menganalisis pengaruh brand equity terhadap repurchase intention dan word-of-mouth, dengan country of origin dan product type sebagai variabel moderasi pada pengguna Merek Nike yang berada di Jabodetabek. Penelitian ini menggunakan metode kuantitatif dimana penelitian dilakukan dengan menyebarkan kuesioner. 160 Responden telah menjawab kuesioner. KMO dan cronbach’s alpha telah digunakan untuk uji validitas dan reliabilitas. Analisis akhir dilakukan dengan program SPSS, dengan menggunakan metode regresi linier berganda. Temuan penelitian ini menyimpulkan bahwa brand equity berpengaruh signifikan terhadap repurchase intention dan word of mouth. Product type secara signifikan memoderasi pengaruh brand equity terhadap repurchase intention dan word-of-mouth. Namun, country of origin tidak memoderasi pengaruh brand equity terhadap repurchase intention dan word-of-mouth.

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This study aims to analyze the effects of brand equity on repurchase intentions and word-of-mouth, with country of origin and product type as moderation variables on users of the Nike Brand residing in Jabodetabek. This study uses a quantitative method in which the research is conducted by spreading questionnaires. 160 Respondents have submitted the questionnaires. KMO and cronbach’s alpha has been used for validity and reliability tests. The final analysis is done with the SPSS program, using the multiple linear regression method. The findings of this study concluded that brand equity significantly affects repurchase intention and word of mouth. Product type also significantly moderates the effects of brand equity to repurchase intention and word-of-mouth. However, country of origin does not moderate the effects of brand equity to repurchase intention and word-of-mouth."

"Kompetisi dan tantangan pada industri penerbangan semakin ketat, salah satunya akibat semakin banyaknya bermunculan maskapai dengan konsep Low Cost Carrier (LCC) dan kebijakan Open Sky Policy ASEAN pada 2015. Oleh karena itu, tentu sangat perlu bagi maskapai untuk mempelajari hal-hal yang mempengaruhi pelanggannya dalam melakukan pembelian. Melalui metode SEM (Structural Equation Modeling), penelitian ini membahas pengaruh Perceived Quality, dengan variabel mediasi Perceived Equity, Perceived Value, Customer Satisfaction, Expected Switching Cost, & Brand Preference terhadap Repurchase Intention pelanggan maskapai Garuda Indonesia yang beroperasi dengan konsep Full Service Carrier (FSC). Hasil penelitian ini menunjukkan Brand Preference memiliki efek positif secara langsung atas Repurchase Intention, Expected Switching Cost memiliki efek positif secara langsung terhadap Brand Preference, Customer Satisfaction tidak berpengaruh secara langsung terhadap Brand Preference namun berpengaruh terhadap Expected Switching Cost, Perceived Value tidak berpengaruh terhadap Brand Preference namun berpengaruh terhadap Customer Satisafaction, Perceived Equity tidak berpengaruh baik terhadap Customer Satisfaction maupun Perceived Value, sedangkan Perceived Quality Service memiliki pengaruh positif langsung terhadap Perceived Equity Service dan Perceived Value.

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Competition and challenges in the aviation industry is getting tighter, due to the increasing number of airlines with the concept of Low Cost Carrier (LCC) and the Open Sky Policy in 2015. Therefore, it is certainly very necessary for the airlines to learn the things that influence customers in their purchasing decision. Through the method of SEM (Structural Equation Modeling), this study discusses about the influence of Perceived Quality, with mediating variables of Perceived Equity, Perceived Value, Customer Satisfaction, Switching Expected Cost, & Brand Preference towards Repurchase Intention from Garuda Indonesia airline customers that operate with the concept of Full Service Carrier (FSC).

The results of this study showed that Brand Preference has a direct positive effect on the Repurchase Intention, Expected Switching Cost has a direct positive effect on Brand Preference, Customer Satisfaction has no direct influence on Brand Preference but have influence to the Expected Switching Cost, Perceived Value has no effect on Brand Preference but have influence to Customer satisfaction, Perceived Equity has no effect either on Customer Satisfaction or Perceived Value, while Perceived Quality Service has a direct positive effect on Perceived Equity Services and Perceived Value."