Hasil Pencarian  ::  Simpan CSV :: Kembali

Hasil Pencarian

Ditemukan 212124 dokumen yang sesuai dengan query
cover
Fikri Hanif
"Penelitian ini bertujuan untuk menentukan pengaruh interactivity, authenticity, emotional attachment, brand trust, customer engagement, dan involvement terhadap brand loyalty pada food influencer sebagai human brand. Pendekatan kuantitatif diterapkan, menggunakan Structural Equation Modeling-Partial Least Squares (SEMPLS) untuk menganalisis data dari 215 pengikut Tanboy Kun di Indonesia. Teknik SEM-PLS memungkinkan untuk penilaian hubungan langsung dan tidak langsung di antara variabel yang mempengaruhi loyalitas terhadap human brand. Temuan utama menunjukkan bahwa brand loyalty dipengaruhi oleh interactivity, brand trust, customer engagement, dan involvement. Interactivity mempengaruhi authenticity, emotional attachment, brand trust, dan customer engagement. Authenticity mempengaruhi customer engagement dan emotional attachment. Emotional attachment mempengaruhi brand trust, sementara customer engagement mempengaruhi involvement. Implikasi dari penelitian ini menunjukkan bahwa influencer perlu mendengarkan saran dan komentar dari pengikut untuk meningkatkan loyalitas, serta menciptakan konten yang relevan dan menarik.

This research aims to determine the influence of interactivity, authenticity, emotional affection, brand trust, customer engagement, and participation on brand loyalty of food influencer as human brand. A quantitative approach was adopted, utilizing Structural Equation Modeling-Partial Least Squares (SEM-PLS) to analyze data from 215 followers in Indonesia. The SEM-PLS technique allowed for an assessment of both the direct and indirect relationships among the variables impacting loyalty to a human brand. The main findings indicate that brand loyalty is influenced by interactivity, brand trust, customer engagement, and involvement. Interactivity influences authenticity, emotional attachment, brand trust, and customer engagement. Authenticity influences customer engagement and emotional attachment. Emotional attachment affects brand trust, while customer engagement influences involvement with the brand. The implications of this research suggest that influencers need to listen to suggestions and comments from their followers to enhance loyalty, as well as create relevant and engaging content."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
cover
Eigent Maulana
"Penelitian ini mengkajipengaruhbrand experience terhadap brand satisfaction, brand trust dan brand loyaltydi Blitzmegaplex Grand Indonesia. Enam hipotesis dikemukakan dan secara empiris untuk mengujinya satu set data sampel yang terdiri dari 150 responden dikumpulkan di Blitzmegaplex Grand Indonesia.
Hasil penelitian menunjukkan brand experience berpengaruh positif terhadap brand satisfaction dan brand loyalty secara signifikan. Berdasarkan temuan penelitian, implikasi managerial dibuat dan keterbatasan serta saran untuk penelitian selanjutnya. Penelitian ini memberikan kontribusi pengetahuan baru untuk literatur brand management yang sudah ada di Indonesia.

This study examines the influence of consumer brand experience on brand satisfaction, brand trust and brand loyalty in Blitzmegaplex Grand Indonesia. Six hyphotheses are posited and in order empirically test them, a sample data set of 150 was collected from Blitzmegaplex Grand Indonesia.
The result indicate that brand experience positively influence brand satisfaction and brand loyalty in a significant way. Drawing from the study's findings, managerial implications are discussed and limitations and future research are suggested. By and large, this study immensely contributes new knowledge to the existing body of brand management literatur in Indonesia.
"
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
S60631
UI - Skripsi Membership  Universitas Indonesia Library
cover
Tamara Hanum
"Perkembangan industri fashion di Indonesia mengalami peningkatan yang baik terutama dari segi inovasi yang menyebabkan adanya brand-brand baru bermunculan, dimana konsumen umumnya merupakan milenial. Hal ini menyebabkan peran milenial semakin mendominasi sektor tersebut, sehingga pada penilitian ini bertujuan untuk mengetahui hubungan konsumen milenial dengan Fashion Innovativeness dan brand image dimensions(Cognitive, sensory, dan affective) pada brand fashion favorit,kontribusi brand image dimensions kepada lovemarks (brand love dan brand respect) dan pengaruhnya pada brand loyalty.
Penelitian ini mengembangkan model lanjutan dari brand equity(CBBE) dan brand image dimensions. Model yang dikembangkan kemudian divalidasi menggunakan Structural Equations Modeling (SEM) berdasarkan data yang diperoleh melalui survey kepada konsumen yang memiliki brand fashion favorit kisaran usia 19-39 tahun. Hasil penelitian ini mengonfirmasi bahwa fashion innovativeness secara positif berpengaruh terhadap penggunaan brand image associations yang kemudian akan memengaruhi brand love dan brand respect serta terhadap brand loyalty. Implikasi manajerial serta saran bagi penelitian selanjutnya juga dibahas pada penelitian ini. 

The development of fashion industry in Indonesia experiences a positive surge fundamentally from the innovation factor, which causes new brands to emerge, in which the main consumers are millenials. This causes the role of millenial to be more dominant in the afformentioned sector, hence this research aims to understand the relationship between millenials consumers and Fashion Innovativenes and Brand Image Dimensions (Cognitive, Sensory, and Affective) on favorite fashion brands, the contribution of Brand Image Dimensions towards Lovemarks (Brand Love and Brand Respect), and the impact toward Brand Loyalty.
This research developed the model modified from Consumer-based Brand Equity (CBBE) and Brand Image dimensions. The developed model was then validated using Structural Equation Modeling (SEM) based on data retreived from surveys on consumers, within the age of 19-39 years old, with favorite fashion brands. The findings confirmed that Fashion Innovativeness positively influenced the use of Brand Image Assosication which then further influenced Brand Love and Brand Respect, as well as Brand Loyalty. The managerial implications and recommendation of this reseatch will be further elaborated in this research.
"
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
cover
Muthia Fathona Rosidi
"Loyalitas merupakan alat penting yang diperlukan oleh pemasar untuk mempertahankan mereknya ditengah persaingan bisnis yang semakin ketat. Menciptakan konsumen yang loyal merupakan salah satu strategi dari pemasaran. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh pengalaman merek terhadap loyalitas merek baik secara langsung maupun tidak langsung melalui kepuasan merek pada konsumen merek merek pakaian H M di Jabodetabek. Jenis penelitian adalah penelitian eksplanatif yang menggunakan pendekatan kuantitatif. Metode pengambilan sampel adalah non-probability sampling dengan teknik convenience sampling. Pengolahan data menggunakan analisis regresi, analisis jalur dan uji sobel. Hasil penelitian menunjukan bahwa pengalaman merek memiliki pengaruh yang signifikan terhadap kepuasan merek. Pengalaman merek memiliki pengaruh yang signifikan terhadap loyalitas merek. Kepuasan merek memiliki pengaruh yang signifikan terhadap loyalitas merek. Pengalaman merek memiliki pengaruh baik secara langsung terhadap loyalitas merek maupun secara tidak langsung melalui kepuasan merek.

Loyalty is an important tool that marketers need to maintain their brands in the midst of fierce business competition. Creating brand loyal costumers is one of the marketing strategies. The purpose of this study is to determine the effect of brand experience on brand loyalty either directly or indirectly through brand satisfaction on H M clothing brands consumer in Jabodetabek. The type of research is explanatory research using. Sampling method is non probability sampling with convenience sampling technique. Data processing used regression analysis, path analysis, and sobel test. The result of this study indicate that brand experience has a significant influence on brand satisfaction. Brand experience has a significant influence on brand loyalty. Brand satisfaction has a significant influence on brand loyalty. Brand experience has a direct effect on brand loyalty and indirect effect through brand satisfaction."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
cover
Sirait, Destri Ulina
"Penelitian ini membahas faktor-faktor dalam user experience yang mempengaruhi brand loyalty pengguna aplikasi layanan perbankan digital Jenius. Penelitian ini menggunakan pendekatan kuantitatif dengan mengumpulkan data melalui survei kepada 65 responden pengguna layanan perbankan digital Jenius. Hasil penelitian membuktikan bahwa usability, affect, dan user value terbukti berpengaruh positif terhadap brand loyalty pengguna layanan perbankan digital Jenius. Namun, hanya dimensi user value yang memiliki pengaruh positif dan signifikan terhadap brand loyalty Jenius. Sementara itu, dimensi usability dan affect tidak memiliki pengaruh yang signifikan terhadap brand loyalty.

This study discusses the effect of user experience factors toward brand loyalty of Jenius digital banking users by using a quantitative approach. Data was collected through a survey of 65 respondents who used Jenius digital banking. The results of the study show that usability, affect, and user value have positive effect on the brand loyalty of Jenius digital banking users. However, the only dimension that has a positive and significant impact on Jenius brand loyalty is user value. Meanwhile, neither usability nor affect has a significant effect on brand loyalty."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2021
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
cover
Delia Firka Ayyar
"Penelitian ini bertujuan untuk mengetahui pengaruh Brand authenticity terhadap Brand trust serta peran Brand trust sebagai mediator dalam membangun Brand Affect dan Brand loyalty pada konsumen brand HMNS di Jabodetabek. Penelitian ini didasarkan pada pemahaman bahwa brand authenticity memiliki peran penting dalam membangun hubungan yang kuat antara brand dengan konsumen. Metode penelitian yang digunakan adalah survei dengan menggunakan kuesioner yang diberikan kepada responden yang merupakan konsumen brand HMNS di Jabodetabek. Pengambilan sampel dilakukan secara purposive dengan mengedepankan kriteria usia minimal 18 tahun dan pengalaman konsumsi terhadap brand HMNS. Total sampel yang terkumpul adalah 149 responden. Hipotesis di uji dengan menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa Brand authenticity memiliki pengaruh yang signifikan terhadap Brand trust. Kemudian, Brand trust berpengaruh signifikan terhadap Brand Affect dan Brand loyalty.

The purpose of this research is to cognize the influence of brand authenticity on Brand trust and the mediating role of Brand trust in building brand affect and brand loyalty among HMNS brand consumers in Jabodetabek. This study is based on the understanding that brand authenticity plays a crucial role in establishing a strong relationship between the brand and consumers. A survey method was employed, utilizing questionnaires distributed to HMNS brand consumers in Jabodetabek. The sampling was conducted purposively, with a minimum age requirement of 18 years and experience in consuming the HMNS brand. A total of 149 respondents participated in the study. The hypotheses were tested using Struktural Equation Modeling (SEM).The findings of the study indicate that brand authenticity has a significant influence on brand trust. Additionally, brand trust significantly affects both brand affect and brand loyalty. Furthermore, brand authenticity indirectly affects loyalty through brand trust. These results highlight the importance of brand authenticity in building a strong relationship with consumers. The findings have practical implications for brand communication and marketing strategies, emphasizing the need for brands to emphasize authenticity."
Depok: Fakultas Ilmu Administrasi, 2023
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
cover
Arya Fattah Muhammad
"Private brand muncul seiring permintaan konsumen pada produk yang lebih murah dan memiliki kualitas yang memenuhi ekspektasi. Dalam kondisi ekonomi yang sering kali tidak menentu, konsumen cenderung mencari cara untuk memaksimalkan nilai pembelian mereka, yang sering kali berarti beralih dari national brand yang lebih mahal ke private brand yang ditawarkan oleh peritel. Faktor ini diperkuat oleh peningkatan kepercayaan konsumen terhadap kualitas produk private brand, yang telah mengalami perbaikan signifikan seiring waktu. Penelitian ini diadakan untuk menganalisis faktor yang mempengaruhi customer brand loyalty pada private brand dan national brand dengan fokus pada produk sembako. Survei dilakukan terhadap 460 responden lalu hasilnya dianalisis menggunakan metode Partial Least Square-Structural Equation Modelling. Hasil analisis menunjukkan bahwa adanya perbedaan faktor pendahulu customer brand loyalty yang dipengaruhi oleh customer trust dan customer satisfaction pada kedua kelompok pembeli. Perceived product quality tidak berpengaruh signifikan terhadap customer satisfaction pada private brand dan perceived service quality tidak berpengaruh signifikan terhadap customer satisfaction dalam national brand. Baik pada kedua kelompok, perceived cost tidak berpengaruh signifikan terhadap customer brand loyalty.

Private brands emerge as consumers demand products that are cheaper and have quality that meets expectations. In an often uncertain economic environment, consumers tend to look for ways to maximize the value of their purchases, which often means switching from more expensive national brands to private brands offered by retailers. This factor is reinforced by increased consumer confidence in the quality of private brand products, which has experienced significant improvements over time. This research was conducted to analyze the factors that influence customer brand loyalty to private brands and national brands with a focus on basic food products. The survey was conducted on 460 respondents and the results were analyzed using the Partial Least Square-Structural Equation Modeling method. The results of the analysis show that there are differences in the antecedents of customer brand loyalty which are influenced by customer trust and customer satisfaction in the two groups of buyers. Perceived product quality does not have a significant effect on customer satisfaction in private brands and perceived service quality does not have a significant effect on customer satisfaction in national brands. In both groups, perceived cost does not have a significant effect on customer brand loyalty."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
cover
Zulkifli Nurhakim Halida
"Penelitian ini bertujuan untuk menganalisa pembentukan brand loyalty pada nasabah bank syariah melalui sudut pandang brand experience. Penelitian ini menggunakan pengalaman, kepuasan, dan kepercayaan sebagai hal yang membentuk loyalitas seorang nasabah. Sampel pada penelitian ini berjumlah 201 responden yang ditentukan berdasarkan wilayah Jakarta, Bogor, Depok, Tangerang, dan Bekasi. Penelitian ini menggunakan teknik judgement sampling dan snowball samplingdengan sifat cross-sectional. Pengujian pada penelitian ini menggunakan Structural Equation Modeldengan software LISREL 8.70 dan IBM SPSS 19 . Hasil penelitian ini menunjukkan brand experience berpengaruh positif secara signifikan terhadap brand loyalty melaluibrand trust dan satisfaction.

The purpose of this study is to analyze the formation of brand loyalty of Islamic Bank?s customer through the perspective of brand experience. This study uses experience, satisfaction and trust as key factors that forming loyalty of Islamic Bank?s customer. The samples in this study consist of 201 respondents that are determined based on Jakarta, Bogor, Depok, Tangerang dan Bekasi region. This study uses techniques of judgement and snowball sampling with the nature of cross-sectional. The measurement tool for this study is Structural Equation Model with LISREL 8.70 and IBM SPSS 19 softwares . The result of this study indicates brand experience influenced significantly positive to brand loyalty through brand trust and satisfaction."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
S44701
UI - Skripsi Membership  Universitas Indonesia Library
cover
Anastasia Velda Demetria Raharjo
"Penelitian ini bertujuan untuk menganalisis bagaimana komunitas merek (brand community) Pigeon Teens atau dikenal dengan Teens Club memanfaatkan pendekatan digital dalam membangun loyalitas merek pada segmen remaja di Indonesia. Studi ini menggunakan pendekatan kuantitatif dengan teknik pengambilan data survei terhadap 30 anggota komunitas Teens Club. Variabel yang diteliti mencakup brand community identification, digital community engagement, dan brand loyalty. Hasil penelitian menunjukkan bahwa brand community identification,memiliki pengaruh signifikan terhadap digital community engagement, yang pada akhirnya meningkatkan brand loyalty. Penelitian selanjutnya disarankan untuk melibatkan lebih banyak responden, mengeksplorasi faktor eksternal, dan menggunakan desain longitudinal guna memahami dinamika komunitas merek dalam jangka panjang.

This study aims to analyze how the brand community of Pigeon Teens, known as Teens Club, utilizes digital approaches to build brand loyalty among the teenage segment in Indonesia. A quantitative approach was applied, using survey techniques to collect data from 30 members of the Teens Club community. The variables studied include brand community identification, digital community engagement, and brand loyalty. The results show that brand community identification significantly influences digital community engagement, which subsequently enhances brand loyalty. Future studies are recommended to involve larger sample sizes, explore external factors, and adopt a longitudinal design to better understand the dynamics of brand communities over time."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2024
MK-pdf
UI - Makalah dan Kertas Kerja  Universitas Indonesia Library
cover
Arum Tias Astiningsih
"Penelitian ini bertujuan untuk mengetahui pengaruh dari Brand Community Experience terhadap Brand Community Commitment serta pengaruhnya terhadap Brand Trust dan Brand Loyalty pada komunitas merek sepatu lari di media sosial. Responden penelitian ini sebanyak 328 responden dengan sampel yang digunakan adalah anggota aktif komunitas merek sepatu lari di media sosial yang berdomisili di Indonesia. Secara umum pengukuran dilakukan dengan menggunakan metode Structural Equation Modeling (SEM) dengan menggunakan software SmartPLS. Hasil yang didapatkan dari analisis penelitian ini adalah seluruh dimensi dari Brand Community Experience memiliki pengaruh positif terhadap Brand Community Commitment terutama Information Experience. Brand Community Commitment juga berpengaruh positif terhadap Brand Attitude. Brand Attitude juga memiliki pengaruh positif terhadap Brand Trust dan Brand Loyalty serta Brand Trust memiliki pengaruh positif terhadap Brand Loyalty. Penelitian ini dapat membantu pengelola akun merek sepatu lari di media sosial untuk mengembangkan strategi yang tepat guna memaksimalkan pengalaman anggota dan meningkatkan komitmen mereka terhadap merek, dengan tujuan mendorong Brand Attitude yang positif, Brand Trust, dan Brand Loyalty terhadap merek, yang pada akhirnya dapat meningkatkan keuntungan bagi bisnis perusahaan.

This research aims to determine the influence of Brand Community Experience on Brand Community Commitment and its impact on Brand Trust and Brand Loyalty within the running shoe brand community on social media. The study involved 328 respondents who were active members of the running shoe brand community on social media residing in Indonesia. The measurement was conducted using the Structural Equation Modeling (SEM) method with the SmartPLS software. The results obtained from the analysis of this study indicate that all dimensions of Brand Community Experience have a positive influence on Brand Community Commitment, particularly the Information Experience. Brand Community Commitment also has a positive influence on Brand Attitude. Brand Attitude, in turn, has a positive influence on Brand Trust and Brand Loyalty. Additionally, Brand Trust has a positive influence on Brand Loyalty. This research can assist managers of running shoe brand accounts on social media in developing appropriate strategies to maximize members' experience and enhance their commitment to the brand, with the goal of fostering positive Brand Attitude, Brand Trust, and Brand Loyalty towards the brand, ultimately leading to increased profitability for the company."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
<<   1 2 3 4 5 6 7 8 9 10   >>