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"Pertengahan tahun 2020 ini, terdapat rekor baru dalam kategori video musik dengan views terbanyak dalam 24 jam pertama yang dilakukan boyband asal Korea Selatan, yaitu Bangtan Boys (BTS). Melalui penggemarnya, komunitas ARMY, mereka kerap melakukan perlindungan terhadap citra BTS. Konsep perlindungan tersebut masuk ke dalam brand evangelism. Pengukuran brand evangelism yang digunakan adalah dengan brand defense dan brand advocacy. Penelitian ini bertujuan untuk menganalisis pengaruh emotional branding terhadap brand evangelism. Objek penelitian yang digunakan dalam penelitian ini adalah komunitas ARMY pencinta BTS yang ada di wilayah Jabodetabek. Analisis olah data dilakukan dengan teknik regresi sederhana. Hasil penelitian menemukan bahwa emotional branding memiliki pengaruh terhadap brand evangelism. Hasil penelitian juga menemukan bahwa hanya terdapat 30% responden yang setuju dengan pernyataan brand defense. Penelitian ini merekomendasikan penerapan konsep emotional branding dalam pemasaran karena dapat mencapai brand evangelism, khususnya brand advocacy.

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In the middle of 2020, there is a new record in the music video category with the most views in the first 24 hours by a boy band from South Korea, namely Bangtan Boys (BTS). Through their fans, the ARMY community, they often protect the image of BTS. The concept of protection is included in the brand evangelism. The measurement of brand evangelism used in this study is brand defense and brand advocacy. This study aims to analyze the effect of emotional branding on brand evangelism. The study object used in this study is the ARMY BTS loving community in the Jabodetabek area. Data processing analysis was performed using simple regression techniques. The results of the study found that emotional branding has an influence on brand evangelism. The results also found that only 30% of respondents agreed with the brand defense statement. This study recommends the application of the concept of emotional branding in marketing because it can achieve brand evangelism, especially brand advocacy."

"Penelitian ini bertujuan untuk menganalisis pengaruh Emotional Branding terhadap loyalitas merek Dove studi pada konsumen perempuan di Media Sosial Youtube. Penelitian ini juga bertujuan untuk menganalis dimensi emosional branding mana yang paling berpengaruh terhadap Brand Loyalty. Penelitian ini menggunakan pendekatan kuantitatif dan pemilihan subjek dilakukan menggunakan teknik purposive sampling. Responden dalam penelitian ini berjumlah 100 responden dengan kriteria konsumen perempuan yang pernah menggunakan produk perawatan tubuh Dove dalam satu tahun terakhir minimal dua kali dan pernah melihat marketing campaign Dove di Youtube. Teknik pengumpulan data survei dengan menggunakan analisis regresi berganda. Hasil penelitian ini menunjukan bahwa variabel emotioanal branding berpengaruh signifikan terhadap loyalitas merek konsumen. Secara parsial, hanya dimensi relationship, association, dan uniqueness yang berpengaruh secara signifikan terhadap brand loyalty.

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This study aims to analyze the effect of Emotional Branding on brand loyalty Dove studies on female consumers in Social Media Youtube. This study also aims to analyze the emotional dimension of branding that most influential on Brand Loyalty. This research uses quantitative approach and subject selection is done using purposive sampling technique. Respondents in this study amounted to 100 respondents with the criteria of female consumers who have used Dove body care products in the past year at least twice and have seen Dove marketing campaign on Youtube. The technique of collecting survey data using multiple regression analysis. The results of this study indicate that the variable emotional branding significant effect on consumer brand loyalty. Partially, only the dimensions of relationship, association, and uniqueness have a significant effect on brand loyalty."

"Perkembangan industri kosmetik di Indonesia yang semakin meningkat membuat suatu merek perlu untuk memiliki daya tarik tersendiri dibandingkan dengan merek kompetitor lainnya. Keunikan merupakan kunci bagi suatu merek untuk dapat memikat daya tarik konsumennya. Wardah merupakan salah satu merek yang memiliki keunikan tersendiri dalam memperkenalkan mereknya kepada konsumen. Wardah menerapkan strategi islamic branding yang bersandar pada prinsip-prinsip syariah Islam dalam membentuk brand image-nya sebagai merek kosmetik halal di Indonesia. Makalah ini disusun untuk menganalisis penerapan strategi islamic branding oleh Wardah dalam pembentukan brand image dan pengaruhnya terhadap minat beli konsumen. Teori dan konsep yang digunakan dalam makalah ini meliputi islamic branding, brand image, dan purchase intention yang didukung oleh penggunaan metode pengumpulan data berupa data sekunder serta analisis masalah menggunakan metode analisis konten. Hasil analisis menemukan bahwa penerapan strategi islamic branding yang dilakukan Wardah dalam upaya pembentukan brand image memiliki pengaruh terhadap minat beli konsumen di Indonesia terhadap produk Wardah.

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The development of the cosmetic industry in Indonesia is currently increasing, this situation makes a brand need to have its own attractiveness to the consumers compared to other competing brands. Uniqueness is the key for a brand to be able to attract consumer appeal. Wardah is a brand that has a uniqueness in introducing its brand to consumers. Wardah implements an Islamic branding strategy that relies on Islamic syriah principles in shaping its brand image as a halal cosmetic brand in Indonesia. This paper is structured to analyze the implementation of Islamic branding strategy by Wardah in the formation of brand image and its effect on consumer buying intention. The theory and concepts used in this paper include Islamic branding, brand image, and purchase intention which are supported by the use of data collection methods in the form of secondary data and problem analysis using content analysis methods. The results of the analysis found that the implementation of the Islamic branding strategy carried out by Wardah in an effort to form a brand image had an influence on consumer buying interest in Indonesia for Wardah products."

"Dengan datangnya era VUCA-BANI dan kompetisi yang ketat akibat pemain yang semakin padat, kasus brand transgression seringkali dialami merek-merek dalam industri kecantikan. Nobi et al (2021) dalam penelitianya menyatakan bahwa hal ini dapat diatasi dengan mendorong brand forgiveness dan brand evangelism untuk dapat meningkatkan brand relationship quality pasca terjadinya kasus. Skripsi ini memiliki tujuan untuk menganalisis bagaimana pengaruh brand transgression terhadap brand relationship quality melalui brand forgiveness dan brand evangelism sebagai variabel mediasi. Objek penelitian yang digunakan peneliti adalah kasus brand transgression yang dialami oleh merek kecantikan Carasun. Penelitian ini menggunakan pendekatan kuantitatif melalui metode survei berdasarkan purposive sampling. Jumlah responden dalam penelitian ini adalah 105 responden yang didapatkan melalui online questionnaire. Dengan analisis menggunakan teknik analisis jalur dan pengujian hipotesis menggunakan sobel test, penelitian ini menemukan bahwa brand transgression berpengaruh secara positif dan signifikan terhadap brand relationship quality dimediasi oleh brand forgiveness pada kasus merek Carasun. Selain itu, ditemukan juga bahwa hipotesis kedua ditolak yaitu brand transgression berpengaruh secara negatif dan tidak signifikan terhadap brand relationship quality dimediasi oleh brand evangelism pada kasus merek Carasun. Penelitian ini diharapkan dapat memberikan rekomendasi dan saran bagi perusahaan pra dan pasca terjadinya brand transgression. Dengan diterimanya hipotesis pertama, usaha Carasun dinilai efektif. Untuk itu, perusahaan dapat mencontoh upaya Carasun dalam mendorong brand forgiveness. Selain itu dengan diterimanya hipotesis kedua, maka perusahaan dapat fokus mendorong faktor lain yang mempengaruhi brand evangelism dikarenakan masih ditemukanya pengaruh positif dan signifikan kepada variabel brand relationship quality.

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With the arrival of the VUCA-BANI era and intense competition due to increasingly denser players, brand transgression cases are often experienced by brands in the beauty industry. Nobi et al (2021) in their research stated that this can be overcome by encouraging brand forgiveness and brand evangelism to be able to improve brand relationship quality after a case has occurred. This thesis aims to analyze how brand transgression influences brand relationship quality through brand forgiveness and brand evangelism as mediating variables. The research object used by researchers is the case of brand transgression experienced by the beauty brand Carasun. This study uses a quantitative approach through a survey method based on purposive sampling. The number of respondents in this study were 105 respondents who were obtained through an online questionnaire. By analyzing using path analysis techniques and testing hypotheses using the sobel test, this study found that brand transgression has a positive and significant effect on brand relationship quality mediated by brand forgiveness in the case of the Carasun brand. In addition, it was also found that the second hypothesis was rejected. This research is expected to provide recommendations and suggestions for companies before and after a brand transgression occurs. With the acceptance of the first hypothesis, Carasun's efforts are considered effective. For this reason, companies can emulate Carasun's efforts in encouraging brand forgiveness. Besides that, by accepting the second hypothesis, the company can focus on encouraging other factors that influence brand evangelism because there is still a positive and significant influence on the brand relationship quality variable."

"Tujuan penelitian ini adalah untuk menganalisis pengaruh corporate branding terhadap brand loyalty. Penelitian ini menggunakan pendekatan kuantitatif. Sampel dalam penelitian ini adalah 100 responden dengan rentang usia 18 tahun ke atas yang menggunakan iPhone dan telah mengganti iPhone tersebut sebanyak 2 kali dalam 3 tahun terakhir serta bertempat tinggal di DKI Jakarta. Pengambilan sampel pada penelitian ini menggunakan metode purposive sampling. Model penelitian ini di uji dengan menggunakan analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa corporate branding berpengaruh secara signifikan terhadap brand loyalty dan dimensi yang paling berpengaruh, yaitu dimensi symbolic benefits.

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The objective of this research is to analyze the effect of corporate branding toward brand loyalty.This research applied quantitative approach by distributing questionnaires to 100 respondents in the age range of 18 years old and above who currently using iPhone and have replaced their iPhone at least two times in the last three years. This research used purposive sampling method and the research model was tested by using multiple regression analysis. The results showed that corporate branding has a significantly positive impact toward brand loyalty and the dimensions that have most influental impact are symbolic benefits."

"Skripsi ini bertujuan untuk melihat apakah ada pengaruh dari brand evaluation, satisfaction dan trust terhadap brand loyalty serta brand relationship sebagai variabel mediasi pada penjualan smartphone di Jabodetabek. Menggunakan data survei terhadap 150 responden yang tersebar di Jabodetabek. Peneliti menemukan bahwa brand relationship yang menjadi variabel mediasi memiliki pengaruh yang signifikan terhadap brand loyalty sebagai variabel dependen. Selain itu dari penelitian ini juga didapat hasil bahwa brand evaluation dan brand satisfaction berpengaruh terhadap brand relationship. Dari penelitian ini didapati kesimpulan bahwa brand evaluation dan satisfaction berpengaruh terhadap brand relationship, kemudian didapati juga hasil bahwa brand relationship berpengaruh terhadap brand loyalty.

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This thesis aims to see whether there is an effect of brand evaluation, satisfaction and trust on brand loyalty and brand relationship as a mediating variable in smartphone sales in Jabodetabek. Using survey data of 150 respondents spread across Jabodetabek. Researchers found that brand relationship as a mediating variable has a significant effect on brand loyalty as the dependent variable. Apart from that, this research also shows that brand evaluation and brand satisfaction have an effect on brand relationships. From this study it was found that brand evaluation and satisfaction have an effect on brand relationship, then it was also found that brand relationship has an effect on brand loyalty."

"Penelitian ini bertujuan untuk mengetahui pengaruh emotional branding terhadap loyalitas merek sepatu futsal Specs. Emotional branding adalah konsep penciptaan citra merek yang bertujuan menjalin hubungan emosi yang mendalam antara merek dan konsumen melalui pendekatan-pendekatan yang kreatif dan inovatif. Konsep dasar dari proses emotional branding didasarkan pada empat pilar penting yaitu hubungan, pengalaman panca indera, imajinasi, dan visi. Penelitian ini menggunakan pendekatan kuantitatif. Survei dilakukan dengan menyebarkan kuesioner kepada 100 konsumen sepatu futsal Specs di Jakarta, Bekasi, dan Depok. Hasil penelitian menunjukkan bahwa emotional branding memiliki pengaruh positif yang kuat terhadap loyalitas merek sepatu futsal Specs.

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This research aims to explain the influence of emotional branding towards brand loyalty of Specs futsal shoes. Emotional branding is a concept about creating a brand image for creating a deep emotional relationship between brand and customer through creative and innovative approaches. There are four basic concepts of emotional branding: relationship, sensorial experience, imagination, and vision. This research used a quantitative approach. The survey was done by distributing 100 questionnaries to customers of Specs futsal shoes in Jakarta, Bekasi and Depok. The result shows that emotional branding has a strong positive influence towards brand loyalty of Specs futsal shoes."

"Penelitian ini bertujuan untuk mengetahui pengaruh Brand authenticity terhadap Brand trust serta peran Brand trust sebagai mediator dalam membangun Brand Affect dan Brand loyalty pada konsumen brand HMNS di Jabodetabek. Penelitian ini didasarkan pada pemahaman bahwa brand authenticity memiliki peran penting dalam membangun hubungan yang kuat antara brand dengan konsumen. Metode penelitian yang digunakan adalah survei dengan menggunakan kuesioner yang diberikan kepada responden yang merupakan konsumen brand HMNS di Jabodetabek. Pengambilan sampel dilakukan secara purposive dengan mengedepankan kriteria usia minimal 18 tahun dan pengalaman konsumsi terhadap brand HMNS. Total sampel yang terkumpul adalah 149 responden. Hipotesis di uji dengan menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa Brand authenticity memiliki pengaruh yang signifikan terhadap Brand trust. Kemudian, Brand trust berpengaruh signifikan terhadap Brand Affect dan Brand loyalty.

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The purpose of this research is to cognize the influence of brand authenticity on Brand trust and the mediating role of Brand trust in building brand affect and brand loyalty among HMNS brand consumers in Jabodetabek. This study is based on the understanding that brand authenticity plays a crucial role in establishing a strong relationship between the brand and consumers. A survey method was employed, utilizing questionnaires distributed to HMNS brand consumers in Jabodetabek. The sampling was conducted purposively, with a minimum age requirement of 18 years and experience in consuming the HMNS brand. A total of 149 respondents participated in the study. The hypotheses were tested using Struktural Equation Modeling (SEM).The findings of the study indicate that brand authenticity has a significant influence on brand trust. Additionally, brand trust significantly affects both brand affect and brand loyalty. Furthermore, brand authenticity indirectly affects loyalty through brand trust. These results highlight the importance of brand authenticity in building a strong relationship with consumers. The findings have practical implications for brand communication and marketing strategies, emphasizing the need for brands to emphasize authenticity."

"Penelitian ini membahas mengenai pengaruh brand community terhadap brand loyalty Piaggio Vespa matik pada komunitas Scooterfixed. Tujuan penelitian ini untuk mengetahui pengaruh brand community terhadap brand loyalty dan dimensi mana dari brand community yang paling berpengaruh terhadap brand loyalty. Konsep dasar dari brand community terbagi menjadi tigar pilar penting yaitu consciousness of kind, shared rituals and tradition, dan sense of moral responsibility. Penelitian ini menggunakan pendekatan kuantitatif. Survei dilakukan dengan menyebar kuesioner kepada 100 orang anggota komunitas Scooterfixed yang telah dua kali melakukan pembelian motor Piaggio Vespa matik. Hasil penilitian ini menunjukkan bahwa brand community memiliki pengaruh yang signifikan terhadap brand loyalty Piaggio merek Vespa matik pada komunitas Scooterfixed.

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This study discusses the influence of brand community on brand loyalty Piaggio Vespa matic on Scooterfixed community. The purpose of this study to determine the influence of brand community on brand loyalty and which dimension of the brand community most influential on brand loyalty. The basic concept of brand community is divided into important tigar pillars, namely consciousness of kind, shared rituals and tradition, and sense of moral responsibility. This research uses quantitative approach. The survey was conducted by distributing questionnaires to 100 members of the Scooterfixed community who had made two purchases of the automatic Piaggio Vespa motor. The results of this study indicate that the brand community has a significant influence on the brand loyalty Piaggio Vespa matik on Scooterfixed community."

"Pada era industri kecantikan yang semakin berkembang di Indonesia, persaingan di pasar kecantikan semakin ketat. Dalam konteks ini, celebrity endorsement telah menjadi salah satu strategi pemasaran yang signifikan untuk menarik perhatian konsumen dan membedakan merek di tengah persaingan yang sengit. Kehadiran selebriti dalam iklan atau promosi produk kecantikan bukan hanya sekadar menonjolkan citra glamor, tetapi juga dapat memberikan dampak yang mendalam terhadap perilaku konsumen. Penelitian ini bertujuan untuk menganalisis pengaruh celebrity endorsement terhadap repurchase intention pada konsumen ReVeluv brand Azarine Cosmetic di Jabodetabek dengan menjadikan brand loyalty dan consumer perception of quality sebagai mediator. Penelitian menggunakan pendekatan kuantitatif dan teknik pengumpulan data kuantitatif menggunakan kuesioner. Penarikan sampel dilakukan melalui teknik non-probability purposive sampling dengan jumlah sampel sebanyak 110 responden yang memenuhi kriteria pemilihan responden. Kemudian, analisis data dilakukan menggunakan IBM SPSS Statistics 25 dan SmartPLS 3.2.9. Hasil penelitian menunjukkan bahwa brand loyalty dapat memediasi secara positif dan signifikan pada hubungan celebrity endorsement dan repurchase intention. Namun, consumer perception of quality tidak memiliki pengaruh pada hubungan celebrity endorsement dan repurchase intention. Selain itu, seluruh hubungan antar variabel dalam penelitian ini menunjukkan pengaruh yang positif dan signifikan, kecuali hubungan antara celebrity endorsement dengan repurchase intention dan consumer perception of quality dengan repurchase intention pada konsumen ReVeluv brand Azarine Cosmetic di Jabodetabek.

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In the growing beauty industry era in Indonesia, the competition in the beauty market is becoming increasingly intense. In this context, celebrity endorsement has become a significant marketing strategy to capture consumer attention and differentiate brands amid fierce competition. The presence of celebrities in beauty product advertisements or promotions is not only about highlighting a glamorous image but can also have a profound impact on consumer behavior. This research aims to analyze the influence of celebrity endorsement on repurchase intention among ReVeluv consumers of Azarine Cosmetic brand in Jabodetabek, considering brand loyalty and consumer perception of quality as mediators. The study adopts a quantitative approach, and quantitative data is collected through a questionnaire. Sample selection is carried out using non-probability purposive sampling techniques, involving 110 respondents who meet the criteria. Subsequently, data analysis is conducted using IBM SPSS Statistics 25 and SmartPLS 3.2.9. The research findings indicate that brand loyalty can positively and significantly mediate the relationship between celebrity endorsement and repurchase intention. However, consumer perception of quality does not have an impact on the relationship between celebrity endorsement and repurchase intention. Moreover, all relationships between variables in this study show a positive and significant influence, except for the relationship between celebrity endorsement and repurchase intention and consumer perception of quality with repurchase intention among ReVeluv consumers of Azarine Cosmetic brand in Jabodetabek."